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Xiola Linden

 

 

Love is in the air and Valentine’s Day is just a few days away! We have a box of treats lined up for you this holiday, and you can read on for all the details.

SHOP YOUR HEART OUT

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Our annual Valentine’s Day shopping event is back! Discounts on clothings, hair, accessories, decor, and more, plus gifts from many of your favourite Merchants and brands are available from now through February 26th. Drop by the Gilded and Golden shopping regions to collect your gifts and get some great deals. Many of our participating Merchants are also putting items in their Marketplace for sale, so be sure to visit them. Marketplace participants and links are available here. 

Shop Your Heart Out.

 

 

HUG & DUNK A LINDEN at THE ISLE OF VIEW


Love is a complicated creature — inspiring poetry, prose, songs, and art since the beginning of time. The Isle of View celebrates this complex feeling once again with the hub of all things Cupid and hearts - the Isle of View!

Roses are red
Violets are blue
Come hug and dunk some Lindens
At the Isle of View!

 
On February 14th from 10am-12pm SLT, join us at the Isle of View for a chance to hug and dunk some Lindens. Bring your friends, bring your family, bring your one and only - when else are you going to get the chance to cozy up to a Linden or splash one into a cold tank of water? An opportunity like this comes around about once a year — so don’t miss out.

 

While you are at the Isle of View - you can hunt for some limited special Glytches. What’s a Glytch, you might ask? Part of a grid-wide experience that launched last September - Glytches are collectible little creatures that you can capture with tools that you can upgrade with gems. Get started (if you don’t already have a weapon and hud) at portal park, then bring your hunting spirit to the Isle of View to capture these adorably cute little rascals.  
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ALL NEW PREMIUM GIFT - LOVE BUG GLYTCHES

A gorgeous gift of Glytches awaits those with Premium memberships - Just drop by the Premium kiosks to claim to your Love Bugs!

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That is an overview of all things lined up this Valentine’s Day season - and if that’s not enough - you can always visit the Romance category in the Destination Guide for a treasure trove of places to celebrate~ 

P.S. Isle of View.

 

Linden Lab

As the end of 2017 draws closer, we wanted to take a moment to reflect on just a few of the major beats that made this another great one for Second Life. From technical improvements to new features, to community happenings, the virtual world’s 14th year was a busy and fun one!

Baby Got Backend Enhancements

We rolled out a number of upgrades to SL’s backend and build systems. This behind-the-scenes effort helps to improve stability and performance, and also is part of the future-proofing and prep work needed for the “Brave New World” project - i.e. moving SL to the cloud.

Tons of Fun Inworld

We launched our first-ever grid-wide game experience: Tyrah & the Curse of the Magical Glytches! Thousands have already enjoyed playing so far, and there’s even more to come.

This year also saw the introduction of a brand new group of starter avatars, and some awesome events inworld, including great shopping events like the one going on now, our annual Linden-vs-Resident snowball fight, the Halloween creepy-crawl, and some massive celebrations for SL14B - our 14th anniversary!

We hope you had as much fun in SL this year as we did. Next year is SL’s 15th birthday and we’re planning an absolute blow-out to celebrate. Stay tuned for more on that soon - we’re talking way more than one month’s worth of parties...

More Primo Premiums

In addition to regularly rolling out fresh gifts exclusively for subscribers, we added new benefits to Premium membership to make it even more, well, premium! We launched Premium Access to full regions, and extended the L$ transaction history for Premium subscribers up to 90 days.

We’re very pleased to share that as a result, we did see some growth in Premium account membership this year. Happy as we are, we think we can do even better, so look forward to new initiatives in 2018 aimed at making the benefits of going Premium even more valuable.

But Wait There’s More!

This year, we introduced a whole of new features and capabilities as well. For example, Animesh (which you can now test on Aditi using our Project Viewer) allows independent objects to use rigged mesh and animations, just like mesh avatars, and Residents have already used this feature in impressively creative ways.

We also rolled out more land features - Estate owners have more control over their land, we improved region capacity, and introduced Place Pages to help make your favourite SL places much more discoverable on the web.

Along those same lines, we brought back an improved version of the Community Gateway Program (and RegAPI), enabling communities to grow their ranks (and SL’s user-base) by registering and onboarding new users.

Last, but not least, we revamped our Support Portal and Community Forums to make it easier for Residents to get help when they need it and connect, discuss, and share with other users on the web.

Onward to 2018!

Not only does SL celebrate our 15th birthday next year, but we’re also working on some exciting new initiatives and enhancements we can’t wait to share with the community. As we announced earlier this year, we’re investing many millions in SL and 2018 is going to be a big one.

See you inworld!

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Linden Lab

The holiday hustle is in full effect - as we make mad dashes to finish up all of our holiday prep work and get ready for the influx of family, friends, and merriment - we also enjoy a little retail therapy!

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We’re happy to celebrate the season with an epic shopping extravaganza! Sixty of Second Life’s Merchants with some of the most popular brands in Second Life have set up shop across three Regions  -  Golden, Gilded and Halcyon - each providing a FREE gift and some major discounts on their top-selling items! From now through January 1st, 2018 - drop by our Shop & Hop event inworld and take advantage of these incredible steals.

Several of our Merchants have extended their sales to their Marketplace stores - so be sure to check there as well for some additional deals and steals!

Shop & Hop Participating Merchants:

!APHORISM! / !Rebel Hope Designs / .{PSYCHO:Byts}. / .TeaBunny. / [ JUSTICE ] / [ west end ] / /*KC|Couture* / *YS&YS* / #adored / ~Tableau Vivant~ / ADRIATIC line / alaskametro<3 / alme. / amara beauty / Apple May / AZ Emporium / bella moda / Blueberry / by Crash / Cae / Canimal / Cheeky Pea / ChiC buildings - surrounds - prefabs - decor props and poses / CONSTRUCT / Contraption / Dictatorshop / Dynamic Evolutions / e l i a v a h ~ / E.V.E / Envious / etham / eXxEsS Hair / Fancy Decor / Grimes Central Design (GCD MESH) / Heart Trees Flowers Plants / hello dave / Hucci / ISON / Lapointe Bastchild / Lemon Chilliz / Lune Bleue / MadPea / Maven Homes / Maxi Gossamer / MOCO HOMES Emporium / Musa / Nani / Never Totally Dead … / New CHEZ MOI Furnitures / NOX. & Third Eye. / PATRON / Petit Chat / Potomac Signature Homes / ROC / Sweet Thing / The Forge & EZ / The Mesh Shop / Vanity Hair / www.studio-skye.com / zed designz / Zibska

Merchants Participating on the Marketplace Shop & Hop:

!APHORISM! / !Rebel Hope Designs / .TeaBunny. / [ JUSTICE ] / *KC|Couture* / *YS &YS* - YourSkin & YourShape / #adored / ADRIATIC line / alaskametro<3 / alme. / amara beauty & Zoul Creations / AZ Emporium / Bella Moda / by Crash / Cae / Canimal / Cheeky Pea / CHEZ MOI FURNITURES / ChiC buildings / CONSTRUCT / Dictatorshop / Dynamic Evolution Industries / E.V.E / Envious / Grimes Central Design / Heart Trees Flowers Plants / Hello Dave / Hucci / ISON / Lemon Chilliz / Lune~Bleue / MadPea / Maven Homes / Maxi Gossamer / MOCO HOMES Emporium / Never Totally Dead… / Petit Chat / Potomac Signature Homes / ROC / Studio Skye / Sweet Thing. / The Mesh Shop / Vanity Hair / Zibska / [ west end ] / ::ZED:: Designz for Men

Brett Linden

As the holiday season draws closer, the creators of the Second Life community are already celebrating with fantastic festive events and several snow-filled sims that are only viewable through this holiday season. There are over 80 winter-themed attractions to visit in the Destination Guide -- so grab your mittens and get ready to explore these hot (or should we say “cold”) spots before the snow melts! 

One of the biggest highlights this season is our annual Holiday Shop & Hop event, held through Jan. 1. This exclusive event features special discounts and free giveaways from about 60 participating merchants!

There’s also the annual Snowball Fight, held TODAY (Dec. 15) from 11 a.m. to 1 p.m. Join us in the Snowball Fight Arena and prepare to get pummeled!

One of our favorites this season is The Dickens Project,  a tribute to the works of Charles Dickens presented by Seanchai Library. There are several live performances scheduled this month including readings of “A Christmas Carol” and Christmas caroling!

Looking for something a bit different? Check out the Winter’s Hollow fashion event, which brings together several top designers for a seasonal event with a bit of a darker edge. In addition to shopping, participants can look around the event grounds to seek out the lavender snowflakes to find special hunt prizes. SL blogger Astara Lovecraft recently toured the sim and filed this video report with highlights:

Another fan favorite this holiday season is The Forest’s Winter Wonderland. Jump on the trolley cart and explore this snowy sim -- or take a sneak peek in the video below.

...and, of course, there’s much more to explore! Here’s a few more spots that we added to the Destination Guide this week.

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Sil’s Project Corner.

Linden Lab

Recently, the Linden Lab IP team sent a takedown request regarding a YouTube video created by the great Strawberry Singh. She and many others have pointed out that this seems like a mistake, and we agree. We have reversed that takedown request and have reached out directly to Strawberry, but would also like to take this opportunity to publicly apologize to her.

Strawberry, we feel fortunate to have you as a member of our Second Life community (and Sansar as well!), and we are grateful for the public support that your blog, YouTube channel, and other social media activity provides. We’re fans of your work, we are sorry for this misstep, and we hope you will continue sharing your awesome videos.

Below is some more info on what happened and why, and what we’re going to do differently in the future.

Like most businesses, we have policies in place around permissible use of Linden Lab trademarks. These are intended to legally protect our trademarks and brand, and to avoid confusion that can arise about what’s actually from an official source vs. a third party (to help with this, we have the “inSL” program). This policy has prohibited showing portions of the SL join flow, and that’s what triggered the recent takedown request. We’re revisiting that portion of our policy now.

The support of the SL community is incredibly valuable. Resident-created videos, blogs, and other social media not only enrich our existing community, but also help it to grow by showing off incredible SL content to the outside world, helping new users to get started, and more. While we still need policies in place to protect our trademarks, we will apply them as permissively as we can with the goal of encouraging and supporting our community.

Many years ago, the illustrious SL legal team made news by sending an “un-cease and desist” notice to a parody blog - rather than asking for a takedown, it offered encouragement to the creator. In that same spirit, we would like to offer our encouragement to Strawberry Singh and other Residents helping to evangelize the virtual world on YouTube and other social media. We appreciate your enthusiasm for SL, we are grateful for your support, and we ask you to please proceed and persist.

Linden Lab

Bundle Up and Go Premium

Premium subscribers enjoy special upgrades in Winter Wonderland as well as exclusive new gifts! To enjoy your upgrades, first stop by one of the Premium Kiosks to grab your bag of premium-only gifts and Premium Winter Wonderland Badge. This badge is the key to some very cool upgrades in Winter Wonderland - from high power snow-slinging weaponry to super fast thrill rides  - so don’t forget!  You are going to want that extra power come Friday, December 15th for the Linden and Resident Snowball Showdown from 11- 1 pm SLT.

 

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In addition to unlocking some super snowy powers with the Premium badge, right now you can grab this super cool Glytch Bus! What is a Glytch Bus? It's from the new game Tyrah and the Curse of the Magical Glytches. In the game, one of the ways magical creatures known as 'Glytches' escape from Residents attempting to capture them is by casting a spell. One of those spells causes a bus full of Glytches to appear and run the player over. Well, this winter, you can drive yourself and up to 6 of your friends across the grid in your very own Glytch Bus!

Glytch Bus Features:

  • Drivable
  • Seating for up to seven - that’s you and six friends!
  • Two versions:
    • one decorated for winter
    • one without winter decoration

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Not a Premium member yet? Well now is a great time to upgrade! For a limited time only, save 50% on your first quarter’s payment for a Premium Second Life Membership subscription.*  As a Premium member, you’ll enjoy rewards like preferred access to full regions and events, access to Premium Sandboxes, your own private inworld home, a L$1000 sign-up bonus, and weekly L$ rewards to spend on whatever you like. Exclusive gifts like the the one above are also part of what comes with going Premium.  You can read more about Premium benefits and upgrade your account here.

FREE WINTER GIFTS THAT WILL LIFT YOUR SPIRITS
Don’t forget that Winter Wonderland is full of vendors with free gifts for everyone! While you're there enjoying the - collect them all!

 

 

 

*TERMS & CONDITIONS FOR 50% DISCOUNT
This offer begins on December 14, 2017 at 8AM Pacific Time (PT) and expires on January 2, 2018 at 8AM PT. To qualify for this promotion, you must 1) have an existing Second Life (“SL”) basic account or create a new account, and 2) select quarterly (every three months) billing for your SL account. The fifty percent (50%) discount will be applied to your first quarter’s bill and future quarters will be billed at the standard Premium Membership price (currently US$22.50 per three months). For new accounts or accounts not previously upgraded to Premium Membership, after initial login through the Second Life viewer following upgrade to Premium Membership and: 1) following your first full week, the L$300 weekly stipend will be deposited to your account every Tuesday for the duration of your Premium Membership; and 2) after your account has been active for forty-five (45) consecutive days, the L$ sign-up bonus will be deposited to your account.

Linden Lab

We at Linden Lab believe that net neutrality is extremely important. Lifting the FCC’s Open Internet Rules would not only jeopardize the experience of Residents using Second Life, but can also negatively impact all aspects of our online lives.

Later this week, Congress will vote on this issue, and we encourage Second Life residents to join us in calling on our representatives to preserve net neutrality. 

To that end, we have joined the “Break the Internet” initiative, and if you visit SecondLife.com or login to Second Life today, you’ll notice a pop-up tool (snapshot below) that makes it easy to send a message in support of net neutrality. Of course, if you’d prefer not to use this, you can simply close the pop-up and login as usual, but we hope you’ll consider adding your voice to this important issue.

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Brett Linden

Winter festivals, snowball fights and holiday hunts are among the highlights of this week’s Destination Guide additions. The Winter Activities category continues to grow with over 70 snow-filled destinations to explore.

Don’t miss these new spots:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Moai Jinja + Beach.

Brett Linden

As December arrives, many Second Life creators are already showing off their holiday spirit with a flurry of new seasonal events and snowy experiences. There are now over 40 winter-themed attractions featured in the Destination Guide, so don’t forget to bundle up before you begin to explore!

Here are some of our favorite highlights this week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is The SL Planetarium Dome.

Xiola Linden

Cool fun is spreading its icy grip across the grid. Frozen tundras are packed and ready for winter sports, and glistening snow powder has settled quietly across many Regions. The growing spirit of the season and winter holiday shopping is around every corner. Take a break from checking off your list, and have some fun at Winter Wonderland - we double dog dare ya!

Settle in with a warm beverage and your favorite blanket, because we have a trove of twinkling winter treats to share.
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SAVE THE DATE - RESIDENT and LINDEN SNOWBALL SHOWDOWN!
Holidays have traditions - the gathering of families, the giving of gifts, the food and merriment, and - in our case - the Linden/Resident Snowball Showdown! This is your chance to arm yourself with some sweet snow-slinging artillery, take to the sparkling ice, and attack your friends, fellow Residents, and some Lindens with snowballs galore! But, you had better be prepared to get pummeled in return, because much of the joy of the holidays is giving - even if that means giving someone a snowball sandwich when they are least expecting it. Join us at the Snowball Fight Arena on Friday - December 15th from 11 am to 1 pm (SLT) and prepare to get pummeled!
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THE SNOW SHINES BRIGHT in the VILLAGE of LIGHTS
Holiday delights are some of the best, and your journey begins in the Village of Lights - a quaint little town with spectacular lights, that buzzes with the charm and warmth of the season! Click the red gift packages that you encounter here for some freebies and gifts to enjoy. Once an hour, the Village of Lights pulls out all the stops for a spectacular fireworks show you don’t want to miss and most certainly will want to share with a special someone.

SNOWBALL FIGHT ARENA
While the scheduled Linden and Resident Snowball Showdown isn’t happening until December 15th - the arena is fully loaded with snow, snowball arsenal and some ‘capture the flag’ type castles for you to get lots of practice and training in! Many an epic snowball showdown (and one pumpkin smash fight!) have graced these fair lands - and this year will prove to be among the most epic! Grab a few friends and family members, and make some memories!

WINTER SNOW TRACK
Attention thrill-seekers:this may be just the spot for you! Grab a snowboard and/or snowmobile from the nearby vendors and hit the icy slopes at high speeds! Swish and whoosh as you through the glinting snow tracks. Be sure to hold on tight as you race other Residents to the finish line. 

ICE SKATE ARENA
Glide with the grace of a swan across the frozen lake at the Ice Skate Arena - we’ll even provide the skates -  free from nearby vendors. This romantic spot is the perfect place to take your sweetheart for a spin before some hot cocoa and a snuggle at the ferris wheel.

FERRIS WHEEL
The Linden Department of Public Works did an incredible job on creating breath-taking views all over Winter Wonderland, and you will be hard-pressed to find one better than the romantic view gleaned from atop the Ferris Wheel.  Have your snapshot finger ready, and your special someone at your side because between the lights, sights, and delights of the fireworks show, you are sure to witness some magical moments you’ll want to preserve.

Stay tuned for more wintery fun to come - and watch this blog for info about our upcoming inworld holiday shopping event, and much more.

See you in the snow! (I promise that’s not a snowball bazooka I am hiding behind my back).


 

Brett Linden

The Destination Guide is a directory that features almost 2,000 places to explore in Second Life. That’s a lot of teleporting! With several new spots added weekly, we’ve now made it easier than ever to find the freshest entries with the debut of the Recently Added category. Here you’ll always find the most recent 20-30 spots added to the Guide.

This week’s new additions include several new Winter Attractions, including a real-life replica of Greenland and a few other snowy surprises. Still, not everyone wants to chill. For those who seek the heat, there’s a new beach and a huge surfing-themed music festival!

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Orville Airport And Rez Zone.

Xiola Linden

The holiday season is nearly here - and that means cheerful greetings, warm mugs of cocoa, and the spirit of giving are upon us.

We’re winding up for a winter inworld shopping event - and we’re now looking for Merchants who would like to participate! For SL14B we held a similar shopping event that was a great success for both customer and Merchants alike - and we are hoping to do the same this winter.

This event, which runs from December 15th, 2017 through January 1st, 2018, is an opportunity to introduce new customers to  your brand. We are looking for merchants willing to offer a discount on some of their items (think Black Friday and Cyber Monday deals!) and possibly provide a little non-exclusive gift to holiday shoppers.

If this sounds like something you would be interested in, please fill out this form as soon as possible and no later than Monday, November 27th, 2017. The cut off will be at 12:01 am (SLT) on Tuesday the 28th.

We are excited to host this event and look forward to putting it together!

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Pic by Kathy Nikolaidis

Brett Linden

While the official start of winter isn’t until late December, the Second Life community isn’t wasting any time in celebrating the holiday season with snow-filled attractions and holiday events. The Winter Attractions category in the Destination Guide is already starting to fill up with festivities you won’t want to miss! New highlights include a Christmas Fair, the North Pole and a Winter Bazaar. Thanksgiving is right around the corner, too. The popular Jerky Turkey Hunt returns, as well as an all-new Autumn Fest.

Not quite ready to celebrate the season? There are plenty of other new places to discover including a Veteran’s Day event, an interactive Titanic exhibition, an elaborate ghost hunt and several new art experiences. Where will you explore first?

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Sugar Mesh Clothes.

Linden Lab

Today, we’re happy to share a brand new benefit for Premium subscribers: longer L$ transaction history! Starting today, Premium subscribers will be able to see their L$ transactions going back 90 days (basic account holders will continue to see 32 days of transaction history).

There’s a ton of activity in Second Life’s L$ economy: every day, the Marketplace alone sees more than 20,000 unique buyers purchasing more than L$16,000,000 worth of goods from more than 15,000 unique sellers. That’s a whole lotta Lindens changing hands! And that’s not even including inworld transactions.

With all that activity, transaction history can be a handy reference for shoppers and merchants alike for bookkeeping, providing customer support, or just keeping track of your own purchases and L$ spending. To see your L$ transaction history, just log in to SecondLife.com and visit your Account page.

Longer transaction history is just the latest benefit that Premium subscribers enjoy. Other perks include weekly L$ stipends, priority entry to crowded regions, more group slots, exclusive gifts, a Linden home or tier allotment on the Mainland, and much more! Learn more and upgrade to Premium today at: http://secondlife.com/premium

 

Brett Linden

Even in these uncertain times, Second Life still has the ability to bring people from different cultures and communities together. That’s because SL is filled with so many unique community-created social spaces that aim to educate, enlighten and empower. This week, the Destination Guide shines a spotlight on a few of the many multicultural museums and cultural exhibits that make our virtual melting pot so special.

Here’s a few of our favorites:

November has arrived and many Second Life creators are already getting ready for the winter season with snow-filled spots that you won’t want to miss. The first holiday and seasonal spots are already popping up in the Destination Guide -- so keep an eye on our Winter Attractions category for several new icy hot spots in the coming weeks.

Of course, there’s plenty more to explore. Here are some more highlights from the Destination Guide that have been added in the past week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Trompe Loeil Mainstore.

Linden Lab

As we recently announced, we’re making multi-million dollar investments in Second Life that will benefit Residents in the near and long term, while also ensuring that the virtual world’s bright future ahead is even more awesome than its 14+ year history has been. Exciting times!

Today, we want to update the Resident community on some of the initiatives funded by those investments, and also announce two fee changes that will enable us to invest in even more Second Life improvements in the future.

Updates to LindeX and Credit Processing Fees

Second Life’s vibrant Linden Dollar economy and the ability to process credits has a very real impact on the lives of many around the world. Residents have built extremely successful businesses in Second Life, charitable organizations have raised millions of dollars for important causes, and a great many creators earn enough L$’s to fund their hobbies and shopping habits.

Underlying SL’s user-to-user economy and the ability to buy and sell L$’s for real currency is a significant amount of ongoing work to ensure that everything remains compliant with applicable laws and regulations, while also preventing fraud and money laundering. This work comes at a cost, and we are adjusting related fees in order to help cover those costs and enable us to continue to invest in Second Life’s future. The changes are as follows:

  • Effective today, the fee for buying L$ on the LindeX will be $0.99 per transaction (previously it had been $0.60 per transaction). These changes impact only buys on the LindeX, and the fees associated with buying L$'s during SL Marketplace transactions remain unchanged.
  • On January 3, 2018, the fee for processing credit transactions (i.e. paying real money into a PayPal or Skrill account) will be 2.5% per transaction, with a $3 (USD) minimum, and no maximum. This fee is currently 1.5% per transaction, with a $3 (USD) minimum and a $25 (USD) maximum.

New & Upcoming Improvements to Second Life

We’re investing across a number of areas for SL, including new features, engineering support, customer support, billing systems and upgrades, and customer acquisition outreach. Some of these will be long-term initiatives, but here are a few updates on some of the improvements you can enjoy right now (or very soon!):

More fun, for everyone in SL. We introduced SL’s first grid-wide game Tyrah & the Curse of the Magical Glytches, giving all Residents a new experience to enjoy throughout SL. The game is designed to encourage a grid-wide level of participation and exploration, and already it’s been played by nearly 5,000 Residents. Very soon, we will enable Resident-owned locations to host portions of the game, and we will announce those details when ready.

New creative tools. We recently released Animesh in beta, enabling creators to use skeletal animations with non-avatar objects - like wild animals, pets, vehicles, and scenery objects. Coming soon is EEP!  (Environmental Enhancements Project), a series of extensions to Windlight that enable you to trade or sell your own environment settings. EEP will also allow Parcel-based environment settings and an extended day cycle too!

More value for Premiums subscribers. In the coming weeks, we’ll be rolling out a new perk for Premium subscribers (hint: it’s a feature that’ll be helpful for merchants and shoppers...).

More customers for your businesses. We’re making changes to help get new users active in the SL economy more quickly and easily. The sooner a new user has L$ in her wallet and understands how to use them, the sooner she can become a customer for every business owner in SL, and so we’re working to streamline user flows and update tutorials to make that happen.

New ways to stop the bad guys. Unfortunately, it’s not uncommon for successful platforms to attract cheaters and bad actors. Some of these villains attempt to hurt Residents’ businesses by bypassing creator protections in SL, and we’re continually developing new tools and techniques to combat this. Recently, we closed an exploit that fraudulent gacha re-sellers had used. Our governance team can now catch them when they attempt the cheating method that we have already fixed. Many bad actors have already been banned from SL, and additional changes will soon make our team even more effective. Protecting your creations and your SL businesses is important to us!  

We continue to make progress in the massive upgrade to SL infrastructure and move to the cloud (we call this project Brave New World). This move will (among many other things), help make SL more performant for Residents around the world, and may also enable us to introduce new products and more flexible pricing in the future.

We continue on our mission of only sending email to verified addresses (more here). Missing IMs lately? To never miss an offline IM again, log in to your account on the web, click on “Account,” then “Change Email Settings,” and then simply click “Verify” next to your current address.

Much more to come!

Of course, we’re working on improvements to the SL Viewer, Simulator (servers), and Web properties all the time, and there’s more than we can fit into a single blog post.  As we forge ahead you can keep up with the latest developments with the release notes we post to the forums:

Linden Lab


Our support site (support.secondlife.com) will be undergoing an overhaul next Tuesday afternoon, the 7th of November

We want to provide the community with some advanced notice that the site will be down for about a day while we upgrade our support portal.

What this means for Residents is that after 3pm (PT) on 11/07 you will be unable to submit, edit, or view your current support tickets. The downtime will be used to complete a migration of all the current support tickets to our new Customer Relationship Management tool. 

We currently plan to have the support system back up and running by 9am PT on 11/08. 

Once the initial upgrade and migration is completed we will re-open the support portal for all your support needs. Going forward, our support offering will be hosted by Freshdesk and all support tickets will be submitted through the new support site.

The initial migration will include all open support tickets and any which have been opened since the beginning of 2017. 

We will be moving the rest of the tickets, but it will take a bit of time to migrate everything over. We have over 1.2 million tickets to move and nearly 200,000 live chat records, so please bear with us.

It will take us some time to iron out all the details, but we are making sure that anything you need to access will be available. However, if you have a ticket from 2016 or earlier that you need to access before the end of the year, please collect that information before the change on 11/07.  

We hope the migration isn't a huge inconvenience to our community. Thank you for your patience as we migrate all tickets to the new Freshdesk platform.

Keep an eye on the status blog as we will be updating it with details as we move forward with the deploy and migration. 

Cheers, 
Second Life Support Team

Xiola Linden

We’ve got some tricks and treats in our Halloween goodie bag this year and it’s sure to be a scream!

CREEPY CRAWL 2017

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A-haunting we will go! It’s time for the 3rd annual Second Life Halloween Creepy Crawl! This year we will take our creep show on the road on actual Halloween day - Tuesday October 31st from 10 am to 2 pm ( SLT). Join us as we hop across the grid and celebrate with costume contest and nearly every stop along the way. You could win L$5,000 just for showing up in your best costume! Drop by each spot along the way and you could be a winner of a fantastic prize - but the fun is all in the party. Locations and times of the event are listed below and we’ll see you there! For costume contest rules - please read here.

TIME ( SLT)

Location

10-10:30am

All Hallows at Moochie

10:30-11:00am

Bay City's Halloween Hay Maze

11:00-11:30am

Dance Island

11:30-12:00pm

Scare Me Silly 2017

12:00-1:00pm

Pumpkin Smash Fight

1:00-1:30pm

Club End of Days

1:30-2:00pm

ShenaniganS Haunted House

Smashing Pumpkins!

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In the middle of all the dancing and costume contest winning, we’ll make a stop at the old snowball fight arena  - where things have taken a twist for the twisted. Shooting pumpkins has never been more fun. That’s from noon to 1 pm (SLT) at the Pumpkin Fight Arena - but you can get some practice in before then!

In the spirit of the season, at each stop, you will have an opportunity to receive an incredible gift from DevilAii. This gorgeous witch hat pack is sure to add flare to all those Halloween parties you’re going to. Spot the kiosk, click, and receive your Witch Hat Pack!

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So, what are you waiting for? Mark your calendars and get your costumes on point - then join us inworld on Tuesday at 10 am!

Trick or Treat!

Brett Linden

This week, the Second Life community celebrates Halloween with dozens of limited-time haunted attractions and events that you won’t want to miss. Ghosts, goblins and other spooky surprises lurk around every dark corner so explore with your friends and get ready to get scared!

Join us on Halloween between 10 a.m. and 2 p.m. (Pacific) for the Second Life Creepy Crawl, an event filled with music, contests, crazy costumes, tricks...and, yes, treats.  Wander with us as we roam from spot to spooky spot to explore the dark side of Second Life together then step into the arena and get smashed at our annual Pumpkin Fight event (held at noon).

Ready to start exploring? Here are some of the newest haunted hot spots (and a few non-Halloween destinations) that we’ve added to the Destination Guide this week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Trompe Loeil.

Brett Linden

October continues to be a busy time in Second Life as several new seasonal events and Halloween-themed spots continue to pop up across the grid.

One of the biggest highlights this month is BURN2, which is an inworld extension of the popular Burning Man festival and community. The theme for this round is “Radical Ritual.”

Another highlight is the unusual art experience “Floating” by acclaimed artists Bryn Oh and Cica Ghost. This unexpected collaboration has an interesting backstory that you can read about on Bryn Oh’s blog.

October wouldn’t be complete without dozens of new haunted attractions -- and there is no shortage of new spooky spots debuting in the Destination Guide this month. The Haunted category now hosts over 100 unique spots, including MadPea’s Halloween Ghost Hunt and Pulse Games’ Birthright.

Before you explore, don’t forget to pick up your free trick-or-treat bag at Portal Park, too!

Here are some new spots we recommend:

Is your spot (haunted or otherwise) listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Hokmaph Store.

Linden Lab

There’s no trick to these treats! Halloween in Second Life is a season like no other, and this year marks the 14th year that Residents are sure to take the celebrations and festivities to new heights. We want to join in the fun with a few goodies to share!

Half Off Quarterly Membership

Starting today, for a limited time you can save 50% on your first quarter’s payment for a Premium Second Life Membership subscription.*
 

In addition to long-standing perks like access to Premium Sandboxes, your own private home, a L$1000 sign-up bonus and a weekly L$ stipend to spend on whatever you want, Premium subscriptions have improved even more over time! Now, you also have preferred access to crowded Regions and events with the Premium Access feature, more group slots to stay connected with your interests, and increased capacity on missed messages from friends inworld. We are always adding more perks to Premium as well, with a few planned in the near future.

Along with the above, Premium memberships include exclusive gifts and expanded live-chat customer support.

This offer ends on November 2nd, 2017 - so find out more about upgrading to Premium today!

Exclusive & Limited Halloween Gifts Are Out Now!

Halloween isn’t just about dressing up and reveling in the spirit of all things spooky - there’s also that whole bag full of delicious treats your gather - so here are some stops you’re going to want to make to get your goodies.

Exclusively for Premium members - we have Mary O’net - a special edition, wearable Glytch avatar. Mary is the perfect combination of elegant and creepy - a delight to don and dance away in haunted halls and stages all across the Grid!   

Go Premium, then pick up your very own Mary O’net at the inworld Premium Gift Kiosks.

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There’s also a bag bursting full of free treats for everyone! Just drop by Portal Park and see what’s in store for you inside the gift bag! There’s something for everyone inside - so be sure to drop by!


 

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The Return of the Haunted Halloween Tour

Who says sequels never live up to the originals? The spine-chilling Haunted Tour is back again - and this third installment is scarier than ever! Some new additions to this house of horrors have been crafted for your enjoyment. Hop in a coffin and enjoy the wild wide through. By the way - if you have a fear of clowns, you may want to make sure you bring a friend!

Face your fears, grab your favorite squad of fiend-fighting friends - follow the Halloween path at Portal Park and step on through. A coffin ride through the abyss awaits - but be sure to bring your horror movie squad to ensure you survive!

 

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Happy Halloween!
 

*TERMS & CONDITIONS

TERMS & CONDITIONS FOR 50% DISCOUNT</strong> This offer begins on October 19, 2017 at 8AM Pacific Time (PT) and expires on November 2, 2017 at 8AM PT. To qualify for this promotion, you must 1) have an existing Second Life (“SL”) basic account or create a new account, and 2) select quarterly (every three months) billing for your SL account. The fifty percent (50%) discount will be applied to your first month’s bill and future quarters will be billed at the standard Premium Membership price (currently US$22.50 per three months). For new accounts or accounts not previously upgraded to Premium Membership, after initial login through the Second Life viewer following upgrade to Premium Membership and: 1) following your first full week, the L$300 weekly stipend will be deposited to your account every Tuesday for the duration of your Premium Membership; and 2) after your account has been active for forty-five (45) consecutive days, the L$ sign-up bonus will be deposited to your account.

Linden Lab

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These creepy creatures are NOT avatars, but Animesh!

Animesh is a new Second Life feature that will allow independent objects to use rigged mesh and animations, just as you see today with mesh avatars. This means that you can now have wild animals, pets, vehicles, scenery features and other objects that play animations!

Today Animesh is available as a beta project, and to get it to its final state, we need your help! Please try it out and give us your feedback in the Animesh Forum or in Jira . We’d love to hear from you what works and what might use some further improvements.

If you’d like to experiment with and help test Animesh, there are a few things that will help you get started. First, you’ll need the Project Viewer build.  We’ve also created a Wiki which outlines how you can begin playing with Animesh.

Once you’ve downloaded the Project Viewer, you’ll need to access and upload any test content to the Aditi Beta Test Grid. Once the Animesh beta is over, and we’ve finalized the project, uploads to the main Second Life grid will be enabled, and the real fun can begin!

We’re looking forward to seeing what you come up with using Animesh, and look forward to hearing your input about this exciting new soon-to-be feature.

Brett Linden

The Halloween season inworld is already in full force as dozens of new Haunted spots and seasonal events are already spooking up Second Life. There’s a dizzying amount of creativity to explore...if you dare!

Here are a few of this week’s new additions to the Destination Guide:

Not everything new is Halloween-themed. Check out some of these new creations also added to the Destination Guide this week:

Is your haunted spot listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Dutch Harbor, Bandit & Mesh Shop.

Xiola Linden

 

Are you unafraid of things that go bump in the night? Love a screaming good time with fellow Residents, and dressing up in your Halloween best? Well, it is that time of year when once more - a-haunting we will go!

Once again, we’re going to monster mash-up our annual Creepy Crawl with some de-frightfully fun Costume Contests - but we need your venues to host our stops on the crawl. This year’s Creepy Crawl will happen on Halloween ( Tuesday, October 31st) from 10 am - 2 pm (PT).

If you’d like to host a stop along the Creepy Crawl, own a spot that will be decked out for the holiday, and don’t mind if a parade of Residents and Lindens come through, then you might be just what the witch doctor ordered. We’re looking for spots that will have music, are appropriate for general and moderate audiences, and can handle a crowd.

Here’s how to submit your venue for consideration:

  1. Make sure your place is listed in the Destination Guide - here’s how to submit.

  2. Hop over to this form and fill it out before October 15th - we’ll start selecting the venues after that!

  3. Keep an eye out for an email and/or notecard after the 15th to let you know if your venue was selected.

We’re excited to visit as many Halloween spots a possible - and can’t wait to have some spook-tacular fun!

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Pic by _miz_

Costume contest details and Creepy Crawl schedule will be posted soon - so keep an eye out!

 

Brett Linden

Endless frights and haunted nights are everywhere in Second Life. Halloween has always been one of the most active holidays in the community and this year is no different. There are already dozens of new haunted highlights to explore in the Destination Guide...if you dare!

Here’s just a few that were added this week:

Is your spooky spot listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Ironwood Hills.