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  1. Linden Lab
    Latest Entry

    By Linden Lab,

    Today we are shining a spotlight on Dixmix Source, a visual and musical artist and the curator of the Dixmix Gallery in Second Life, which showcases the work of other digital artists from around the world.

    dixmix selfie may 2018.jpg

    How long have you been in Second Life and how did you first hear about it?
    After reading an article about Second Life, I logged in for the first time on a rainy day on November 10th, 2006. At first, I thought it was some kind of chatroom, but soon I discovered it is much more than that. 

    dixmix alone.jpg

    You are the curator of the Dixmix Art Gallery in Second Life, can you tell us more about the Gallery, when you started it, and why you decided to curate a digital art gallery?
    As soon as I rented my first land, a friend of mine gave me the “NYC loft.” At first, I uploaded some of my pictures, and then I invited other artists to have an exhibition in the place. Last December 2022, the DiXmiX Gallery celebrated its 15th anniversary!

    dixmix gallery lounge nov 2022.jpg

    Are you an artist yourself in either the physical or virtual world?
    I’m a visual and musical artist in RL maybe that’s why I understood quickly the art scene in SL and some of our possibilities. I was a TV producer and believe me, to organise exhibitions and opening parties is nothing compared to a TV show or a movie documentary. Anyway, I take it seriously and always try my best to be supportive and positive with Artists. I am one of them and I like to treat others like I would be treated. For one year now I have been retired in RL and I like to travel so I reduced the surface of the gallery and the number of exhibitions to make time for exploring the physical world (without teleportation.)

    dixmix at furillen.jpg

    Can you tell us about any upcoming art exhibitions, shows, or other events in Second Life that you will be involved with?
    During March, we have EtaMae showing her last exhibition titled “See me.” Starting on April 8th, Catherine Nikolaidis will be back for her annual exhibition (title to be confirmed) and then later on April 24th with Akiko Kinoshi, we will perform our new Sound & Vision particle show titled “Shamanic Vision” at the Fantasy Faire.


    Tell us about some of the artists in SL that inspire you, or whose work you admire.
    I do love so much Maloe Vansant, she is a long-time friend and the SL artist I’ve been working with the most, like me she lives in Belgium. Just a few times more than Harbor Galaxy with whom I organised a big retrospective last Summer. Also, I have to tell you about Megan Prumier, an amazing builder and photographer with whom I have developed many projects over the past twelve years.

    maloe in the gallery.jpg
    Maloe in the Gallery

    Where can people see your work and follow your activities? Please share links to your sites, social media accounts, inworld groups, and slurls to locations inworld.
    Here we go: 

    dixmix at china june17.jpg

    Thank you, Dixmix, for all your contributions to the Second Life art scene!

    Each of our Spotlight posts features a different Resident to showcase the spectrum of experiences and personalities found in our virtual world. If you have created something inworld that you’re proud of, or have had a deeply meaningful experience that could brighten someone else’s day, please sign up! More info here: https://second.life/spotlight-signup

  2. We have some important upgrades planned for our database back end. To ensure the best possible transition to the updated version, we're taking the extra precaution of taking the Second Life Marketplace and all USD payments offline from 5am - 8am SLT on April 6th, 2023. L$ transactions will not be impacted. As soon as the work is complete, we'll post an update on our Status Blog at status.secondlife.com, so be sure to subscribe to updates to be notified as quickly as possible. 

    We apologize in advance for this disruption and especially appreciate your patience as we prepare for future projects which depend on this work.

    While we aren't expecting any in-world problems once the maintenance is complete, if you notice any new issues with everyday operations that impact Second Life inventory - updating/copying/modifying items, changing outfits, giving an object to another Resident, etc. please let us know as quickly as possible. You can file a Jira issue to communicate directly with our development team, or contact our support team if that's more convenient. No one knows the world of Second Life as well as Residents, and we value your input and assistance as we continue to update the grid's fundamental technologies. Thank you!

  3. Onibi.jpg

    We're getting that self-care Friday feeling with this incredible unedited Second Life snapshot. Follow Onibi's flickr stream for more raw magical imagery.


    For a chance to have your image featured as the Second Life pic of the day, submit your work to the Official Second Life Flickr Group.
    For a chance to be featured in our #SLFeature Instagram stories, follow and tag us on Instagram.

    Connect with Second Life on Social Media.
    Signup for the Second Life Weekly Email Newsletter.

  4. The Concierge and Land User Group meeting is a monthly, public meeting for discussion and education on Second Life, useful to both Mainland Residents and Estate owners.

    Topics include any issues relating to Customer Relations/Support or concerning Land in general (mainland, islands, Linden Homes, estates, auctions, etc.).

    Join Wendi, Vix, and members of the Land team, on Wednesday at 12pm PT at Linden Estate Services.  All are welcome.


    Keep up to date with all of our user group meetings on our wiki and public calendar.

  5. Happy Wednesday!

    We’re writing to remind everyone that we’ll be holding our monthly Web User Group meeting today at 14:00 SLT in our usual meeting place, where we’ll be discussing our status with ongoing projects and our near future plans for our web properties. As always, we’ll leave plenty of time for Q&A from the community. We look forward to seeing you there.

    Keep up to date with all of our user group meetings on our wiki and public calendar.

  6. Hi Everybody! 

    I would like to introduce a new member of the Linden Support team, Boxy 5000. 

    Boxy 5000 is a virtual assistant/support bot trainee. 

    But wait, wasn’t there already a chatbot who answered questions for premium users? Indeed there was! Boxy 3000 was the earlier model of the trainee chatbot. 

    We are learning from some design flaws and moving forward with a more advanced bot. Boxy 3000 has been re-invented and given an extra 2000! 

    But wait a second time! Won’t this bring about the machine apocalypse? Not just yet–Boxy 5000 is more advanced and learns as they go but Skynet is still a few upgrades away. 

    The upgraded bot will be a 24/7 support option for both premium and non-premium residents! (Previously only available for premium customers.)

    Boxy will have the ability to answer commonly asked questions, keep you up to date on current issues, help with ticket submission and in some cases handle a support request. 

    Boxy has uses for all residents, from early adopters to fresh new faces. 

    For new and more casual residents Boxy is available to help them find the support they need. 

    For our seasoned veterans Boxy can offer support options for some specific requests. Specifically, Boxy will be able to submit an abuse report on your behalf and in some cases help with the restart of a region!

    Boxy will continue to learn as we go. Boxy might not have all the answers currently, but we will continue to review questions posed and help the bot to better answer your support queries. 

    We realize that a chat bot is not a substitute for a customer support representative, and this bot is not meant to be. It is however meant to help when we are unavailable or may be experiencing higher call volumes. 

    For premium residents Boxy will only be the first point of contact before being passed to a support representative during office hours. Utilize Boxy to help better explain your issue once you are transferred to a support representative. Outside of office hours Boxy can help or create a ticket for when we are back in the office.

    The ability to get an answer to your question or to get your issue resolved without having to wait until our Support Lindens are available is Boxy’s primary directive.

    Anyone interested in saying hello to Boxy can access it by logging into our support portal. The Boxy 5000 chat widget should appear in the bottom right hand corner of your screen.  

    Boxy 5000.jpg

    Boxy 5000, it’s advanced… 

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