Tommy Linden

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About Tommy Linden

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    Super Tom
  1. Forum Penalities

    Without going in to too much detail, I would like to point you to the part of my post where I reference that some times, we make mistakes, but that we also work to correct those mistakes.
  2. Forum Penalities

    Hey Guys, You had to go and ask the tough question didn’t you Phil? Well, let me do my best to try and answer it, within reason of course as we can’t always disclose everything that you all may want to hear. So let me start by saying, we don’t want people to be afraid to post, and interact here on the forums. We realize that there have been a lot of changes to the forums over the last few years, and we have been working hard to make them good changes. The Lindens that you have seen participating in various parts of the forum are really enjoying it, and we are hoping over time you will see more and more Linden’s come to join the fun. That being said though, the idea that the forums are separate from Second Life, is not at all true. They are a part of the Second Life service. This is covered in our community standards (https://www.lindenlab.com/legal/community-standards), where we say: “To help promote respect, peace, and an enjoyable experience for all users, this set of Community Standards applies to all products, services, and environments offered or hosted by Linden Lab, including but not limited to, its websites, servers, software, forums, and blogs (as further defined in the Terms of Service, the Service.” This means that behavior anywhere within our Service could lead to some form of disciplinary action against an account. This has always been the case and is not something that changed. However, let me reassure you that an account suspension is usually not the first step (it does depend on the nature of the incident). The staff that moderates the forums do make attempts to correct and educate before actioning. Do they make mistakes sometimes? Sure, who doesn’t, but we work to correct those mistakes as well. As for old posts, we are all on the same page there. There is no need to go and delete posts from the past for fear of them being used against you, but if your current behavior is bad, and continues to be bad, then bad things can happen. Now go forth, and post, but only if they follow the Community Standards.
  3. Thanks for all the fish...

    Hey Ee, I am going to focus on just the hovering signs, did you file an Abuse Report on them when you come across them? If not, please do so! I can assure you that the Governance team looks into those reports and individually reviews each and every one of them.
  4. Regiongs blanking out today

    Hey Phil, It would not have resulted in a quicker response, since the team that handles Abuse Reports, is not the same team that handles performance issues, so the Governance team wouldn't have been able to assist him in a resolution.
  5. Regiongs blanking out today

    Hey Ardy, My apologies for the problems you had with contacting support, and getting the assistance that you needed. We strive to respond to every ticket as quickly as possible, some times we have a ton of tickets though, so on occasion it may take longer for a response. I have spoken with the Supervisor for the team that handles region performance issues though and they will be looking into the matter. As well they have assured me that the correct way to have a region performance issue addressed is to submit a support ticket, so please know you did the right thing and there is no need to file an Abuse Report.
  6. Mike (janboi)

    Hey Janboi, While I can not suggest a specific setup that would work for you (as there are many different combinations of setups and hardware that will run Second Life just as smooth as butter), I can say that some of the advice already given to you in this thread is worth trying. I would absolutely start by lowering your graphics settings, perhaps a good link to look at would be the following: http://wiki.secondlife.com/wiki/How_to_reduce_lag In addition to that, it sounds like the heat might be an issue for your laptop, and while it is great that you elevated it for improved air flow, you might also want to try a laptop cooling pad for it to sit on. Unfortunately I can not suggest a specific one, nor can I promise that it would work and resolve all your issues.
  7. Just suspended from SL for 7 days

    I am aware of this question, and it is currently under review.
  8. A friendly reminder that the intent of the Favorite Destinations forum is not for you to advertise your club, store, rental property, etc. It is to share locations that you enjoy in Second Life. Did you come across a fantastic art piece and sit and stare at it for hours while you contemplate its meaning and the meaning of life itself? Share it here. Did you stumble across a beach where the sun shined so brightly you burned your toes as you ran across it? Share it here. Did you wander into an enchanted forest, and get turned into a frog by an evil witch, only to be eaten by some forest living animal? I would say share it here, but you are inside the stomach of some mythical creature. Getting the idea? Let's make sure we are using this category appropriately, if you wish to advertise an event or your store, there are classifieds within Second Life where you can do so, here; Second Life Classifieds.
  9. Allow merchant advertising on the forum please.

    Let me discuss this idea with all the necessary parties and see what they decide. No promises though, this is just me, bringing the information to those who have a say in the decision. That being said, if you are having a major sales event or some sort of event related to your store, you can also post in the classifieds that we offer in SL. In addition, I see that people have offered up some great alternatives that will likely see more traffic, than a sub-forum would.
  10. new subforum topic - security

    Thank you for the suggestion Ernesto, however at this time we do not feel the need to add a subforum focused on land security. You are welcome to discuss various security measures in any of the relevant categories that we already provide, whether it be related to land, scripting, etc.
  11. Forum Profile 'Cover Photo'

    At this time it should be fixed, I have gone through and checked a few random profiles and the images are now loading.
  12. This is actually working as intended, it is not preventing anyone from being contacted, it does however encourage everyone to seek assistance via the appropriate channels.
  13. Forum Profile 'Cover Photo'

    Let me look into this, and I will get back to you.
  14. Error posting on forum..”Update is in progress”

    It was, it was a brief minute update it seems and you caught it!
  15. This griefer MUST be banned

    Now where did I put my shovel...oh wait, there it is. This post is pretty old, and I am not sure it really contributes anything at this point, so I am going to go ahead and lock it. Lets watch what we are digging up, some stuff is better left covered.