Kristin Linden

Hello renards89 Cerise, I'm sorry to hear that you are experiencing some issues resetting your password. For the security of your account we must verify ownership before Support can assist you. I see that you had a case open where a Support agent was working with you today to verify your account but it appears that you have closed the case before the agent could continue assisting you. If you have any questions or concerns about your account we ask that you please contact Support by filing a ticket: https://support.secondlife.com/create-case/ Also we strongly encourage that you do not copy and paste replies from support cases since they are private communications between yourself and Support, and are not appropriate for the forums. These replies can also contain sensitive information that can put your account at risk. I have edited your original post to remove this information.

Hey there! Is the error you are encountering something like this when you try to check out? Access to cashier.secondlife.com was denied. You don't have authorization to view this page. HTTP ERROR 403 If so, this is a known issue that we're digging into. However, clearing your cache/cookies should resolve the problem. If you continue to encounter any issues, or if you're experiencing an entirely different error, feel free to contact Support and we'll investigate further

Hey there Hitomi Tamatzui! We certainly appreciate your feedback, however there is already an existing thread actively discussing this topic. Due to this I will be closing this thread. Please refer any feedback or comments to this thread if you'd like to continue this discussion: Thank you!

Hey there! We're currently investigating the issue and hope to get it resolved soon. Please keep an eye out on the status blog for more updates: https://status.secondlifegrid.net/incidents/m3dx1dm7gpms *Edit* Ninja'd by Cindy!

Hello Kathrine Juneberry, I'm sorry to hear that you're experiencing some nasty griefing We have received your report and we will take a look as soon as we're able.

Hey there! Unfortunately we are unable to discuss or address account specific issues here on the forums, so I'm going to go ahead and close this. If your friend has an active ticket in our system, they may direct any questions or concerns regarding their account there. Submitting additional or duplicate cases may result in those being closed. We recommend not submitting multiple tickets on the same issue to avoid any confusion and to also avoid any further possible delays.

Hey folks, Just a friendly reminder for everyone to keep their cool. Issues like these are understandably frustrating, but please do not take those frustrations out on your fellow forum users. If we can't discuss this topic in a civil and constructive manner, we will likely have to lock the thread. In the meantime, have a super chill big kitten.

Well this thread went off the rails real quick 😐 So I'm going to go ahead and lock this thread. Please remember that attacking each other on the forums is never a good idea and is just not cool.

You brave soul!

I'm going to go ahead and close this thread since there's already some on this topic, but as others have pointed out things are a little funky right now. Our engineers are hard at work trying to resolve the issue. Please keep an eye out on the blog status for updates! https://status.secondlifegrid.net/incidents/1gqtx7gw6j89

So I see things are starting to veer off into the badlands here and I just wanted to remind everyone to: You don't have to like each other or even agree with one another, but we ask that you please refrain from making personal jabs as they are not constructive to the discussions at hand.

Awww yeaaah!

Hey folks! My team is currently aware of this issue and we are actively investigating to see what's going on here. Hopefully we'll be able to provide some relief for those experiencing these strange visitors. If you are encountering strange bots popping into your homes we ask that you please report them by filing an Abuse Report. If you happen to have a list of names of other bots that have visited, please feel free to include that information in your reports as that will be very helpful while we dig around We also ask that you do not place items in your Linden Homes that violate the Linden Home Covenant. While we understand that having unwanted visitors constantly popping in is frustrating and a bit creepy, resorting to measures that are not in compliance with the Linden Home Covenants may only complicate things more. Otherwise you may use any other tools or methods available to you that fall within those parameters. Thanks to everyone who has submitted ARs on this issue already, as they have been very helpful so far. Now pardon me while I go back to the mystery at hand!

Welp, since the OP of this thread has indicated they would like this locked I'm going to go ahead and do so. (@Nika Talaj If you'd like it reopened just shoot me a message & let me know!)

Hey folks! We are currently aware of some recent incidents involving "pickpocket" objects and have been working to handle these as they come up. As mentioned previously, it is always best practice to not accept objects from other Residents that you do not know, especially if they have sketchy looking account names, are offering "gift cards" from various popular merchants, and are 1 day old. This is generally a sign that the account was created for not so generous means. If you do happen to accept one of these objects, there is a notification that pops up that requests debit permissions and that it will take L$ from your account. We strongly recommend you click "No" if you are unsure of the source of the object. Clicking "Yes" with a pickpocket object will give it permission to pull L$ from your account and will eventually drain it completely. Which just makes everyone sad. Please be sure to report these incidents by filing an Abuse Report to ensure that we can shut down any offending accounts to prevent more people from falling victim to these objects. If you or someone you know have had their L$ taken from these objects, we ask that you (or they..them?... wurdz r hurd) submit a Support Case so that we can look into recovering your L$ if possible. Stay safe!

You're welcome!

Hey folks! If you're encountering what you believe may be in violation of the Linden Home Covenant, please feel free to file an Abuse Report and we'll take a look. Especially if it appears to be a situation where they may be putting back content that was removed. This will give my team a better idea of what's going on and notify us that it is a repeat issue. Thanks!

I shall help this thread drift into its eternal slumber.

I'm going to lock this thread for a couple reasons. Firstly, we already have various threads on this topic (some of which have been helpfully linked in this thread, thanks awesome folks!). So in order to keep things clean and orderly on the forums, I will be closing this so that you may refer to any existing topics for further information and discussions. The other reason why I am closing this thread is due to the off topic bickering between users. This has been something that has been stressed many times before, but I will say it again: Please keep all personal disputes off of the forums. Such disputes are not appropriate for a public forum, and often distract and take away from any productive discussions that may be had.

While you can certainly file an Abuse Report on selling of L$, Abuse Reports are for issues on our service. Of course if you are encountering someone advertising the buying/selling of L$ in-world, we definitely encourage for Abuse Reports to be filed. However, if this activity is going on a 3rd party website outside of Second Life (such as Ebay) an Abuse Report may not be the best way to report this. Which is why a Support case was recommended in this particular case so that we can escalate that information to the appropriate team to handle further. I hope that clears up a little bit of the confusion!

Hello! If you happen to come across third party websites that are offering to buy/sell L$, such as Ebay listings, you may of course report the content on the website themselves. Probably the best way to report this sort of thing to Linden Lab is to submit a Support case with further information and links to the individual listings. From there we can escalate to the appropriate people as necessary. Also, don't buy L$ outside the LindeX folks! You're gonna have a bad time.

Hey folks! I see things veered off the tracks for a bit here, so I wanted to drop in and remind everyone to please remain on topic when engaging on the forums. Please take any personal grievances to private channels or drop them entirely, as the forums are not the appropriate place to air that sort of thing out. However many of you have hopped back on topic so huzzah! Carry on! 4