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Kristin Linden

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About Kristin Linden

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  1. Hey y'all! We're currently aware of this issue and are working to get things all resolved as soon as possible
  2. Hey there LunaEnigma, If you have a friend who has any questions or concerns regarding their account, they may submit an Abuse Appeal ticket so that the account may be reviewed. For privacy and security reasons, we cannot discuss with anyone aside from the account owner. Please be aware that disciplinary action on an account (warnings, suspensions, termination) is only issued when we are able to confirm that a violation of the Terms of Service has taken place after a thorough investigation. We do not action based off of quantity of reports filed (such as people having all their friends report someone they don't like) or based off of false information. Since this is not an appropriate topic for the forums I will be closing this thread.
  3. As others have mentioned here, "voice verification" is not a thing we do. It is a thing that some folks in the community have come up with to advertise/display in their profiles for various reasons.
  4. Well I was going to move this to RP discussion, but since this thread has long since devolved into inappropriate bickering I'm going to go ahead and close this thread.
  5. Welp, it's time to lock this thread. I want to thank everyone who have engaged in civil discussions on this thread, however as things are getting heated and have crossed a line we will be closing this thread. If you would like to continue discussing any of the topics brought up in this thread I would encourage you all to do so in-world or through any other appropriate outlets for these discussions. And remember
  6. Hey there Bernard! If need assistance in updating your account details, please submit a Support Case and we'll help you as best as we can https://support.secondlife.com/create-case/
  7. Alright alright, let's play nice here folks! @Milen Monaron I'm sorry to hear that you're encountering some issues with making a process credit request. Unfortunately we cannot discuss account specific issues on the forums (for your security and privacy), however we will be more than happy to assist you with any questions you may have if you submit a Support case to our Billing team https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support There's also this handy dandy Knowledge Base page where you can learn more about account balances and process credit requests if you haven't looked it over already:
  8. Hey there David981992! You can find information on how to make a Process Credit Request with the funds in your USD Wallet here: You'll want to make sure that you have selected a Paypal or Skrill account as your payout method for your Process Credit Requests to be sent to. This can all be access by logging into your account on the Second Life website. From there you should be able to make a Process Credit Request to your desired Paypal or Skrill account. If you experience any issues making a Process Credit Request, you are more than welcome to contact our Billing team by submitting a Support Case: https://support.secondlife.com/
  9. Hey there GinaFreumann! I've gone ahead and moved this thread on over to General Discussion since this topic doesn't appear to be related to Linden Homes I'm sorry to hear that you're having some troubles using your payment method to upgrade your alt. If you're not sure which selection to pick when submitting a case you can use: Issue Type: Billing > Real World Payment Method Issues This will get the case to the Billing Team where they can take a look at what's going on and assist you further. ***Edit** I see you've resolved the issue right after my reply, so huzzah!
  10. Sorry to hear about the gravity defying trees and creeper lamp posts (or is the tree attacking the lamp post? hmmm?)! I've passed this along to the Land Team for them to take a look
  11. While I understand many of you are all curious about this topic, I am going to have to close it because: This appears to be discussing disciplinary action taken on someone's account, and the forums are not the appropriate place for such discussions. This thread needs to be laid back to rest before it starts to smell. Anyone have a few dozen of those tree air fresheners? So this shall remain....an unsolved mystery. But on a more serious note, if anyone has any questions or concerns regarding their account they are more than welcome to file an Abuse Appeal and we'll take a look.
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