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Hello my best friends account has been cancel so is her marketplace page. Fenia Nirvana I am going to write to you what she is telling me about this problem. She has send many tickets to ask why but LL is closing the tickets without replying to her. She try to call them but all she got is a voice recording saying send a ticket. She had never got money outside sl from this account of hers. Therefore, she had not activate Tilia. Yes she has another account so she can have another MP page with other kind of items. When she panic she try to send her real life papers that ticket is still open because they ask her to send more papers. We wrote to that ticket again why what did she did wrong and how can she fix it but nothing. At least not yet. What are the reasons that LL could cancel your account? Except sending tickets and trying calling them –she is a free member – what other ways are there, if they are, to try to contact them and get a reply? Can they cancel your account forever without saying to you why? How long does it take to get your account back? Why LL are closing her tickets without saying anything? I hope its not a big trouble asking help on all this questions in our attempt to understand what have happen. She send tickets with her other account but she does not get any reply either. She ask of something else she got a reply but the tickets regarding her other account are been left with no reply. Her shop was selling hallowing outfits and avatars so you can imagine her sock when her shop 2 days now is closed and it’s the only time of the year she is earning money from there. One last thing is could it be a cancel reason that she earn lots of money to that account and she did not had Tilia active? Thanks for your time to read this post and even more thanks for those that will try to help out by replying. Hugs