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Linden Lab

We at Linden Lab believe that net neutrality is extremely important. Lifting the FCC’s Open Internet Rules would not only jeopardize the experience of Residents using Second Life, but can also negatively impact all aspects of our online lives.

Later this week, Congress will vote on this issue, and we encourage Second Life residents to join us in calling on our representatives to preserve net neutrality. 

To that end, we have joined the “Break the Internet” initiative, and if you visit SecondLife.com or login to Second Life today, you’ll notice a pop-up tool (snapshot below) that makes it easy to send a message in support of net neutrality. Of course, if you’d prefer not to use this, you can simply close the pop-up and login as usual, but we hope you’ll consider adding your voice to this important issue.

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Brett Linden

Winter festivals, snowball fights and holiday hunts are among the highlights of this week’s Destination Guide additions. The Winter Activities category continues to grow with over 70 snow-filled destinations to explore.

Don’t miss these new spots:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Moai Jinja + Beach.

Brett Linden

As December arrives, many Second Life creators are already showing off their holiday spirit with a flurry of new seasonal events and snowy experiences. There are now over 40 winter-themed attractions featured in the Destination Guide, so don’t forget to bundle up before you begin to explore!

Here are some of our favorite highlights this week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is The SL Planetarium Dome.

Xiola Linden

Cool fun is spreading its icy grip across the grid. Frozen tundras are packed and ready for winter sports, and glistening snow powder has settled quietly across many Regions. The growing spirit of the season and winter holiday shopping is around every corner. Take a break from checking off your list, and have some fun at Winter Wonderland - we double dog dare ya!

Settle in with a warm beverage and your favorite blanket, because we have a trove of twinkling winter treats to share.
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SAVE THE DATE - RESIDENT and LINDEN SNOWBALL SHOWDOWN!
Holidays have traditions - the gathering of families, the giving of gifts, the food and merriment, and - in our case - the Linden/Resident Snowball Showdown! This is your chance to arm yourself with some sweet snow-slinging artillery, take to the sparkling ice, and attack your friends, fellow Residents, and some Lindens with snowballs galore! But, you had better be prepared to get pummeled in return, because much of the joy of the holidays is giving - even if that means giving someone a snowball sandwich when they are least expecting it. Join us at the Snowball Fight Arena on Friday - December 15th from 11 am to 1 pm (SLT) and prepare to get pummeled!
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THE SNOW SHINES BRIGHT in the VILLAGE of LIGHTS
Holiday delights are some of the best, and your journey begins in the Village of Lights - a quaint little town with spectacular lights, that buzzes with the charm and warmth of the season! Click the red gift packages that you encounter here for some freebies and gifts to enjoy. Once an hour, the Village of Lights pulls out all the stops for a spectacular fireworks show you don’t want to miss and most certainly will want to share with a special someone.

SNOWBALL FIGHT ARENA
While the scheduled Linden and Resident Snowball Showdown isn’t happening until December 15th - the arena is fully loaded with snow, snowball arsenal and some ‘capture the flag’ type castles for you to get lots of practice and training in! Many an epic snowball showdown (and one pumpkin smash fight!) have graced these fair lands - and this year will prove to be among the most epic! Grab a few friends and family members, and make some memories!

WINTER SNOW TRACK
Attention thrill-seekers:this may be just the spot for you! Grab a snowboard and/or snowmobile from the nearby vendors and hit the icy slopes at high speeds! Swish and whoosh as you through the glinting snow tracks. Be sure to hold on tight as you race other Residents to the finish line. 

ICE SKATE ARENA
Glide with the grace of a swan across the frozen lake at the Ice Skate Arena - we’ll even provide the skates -  free from nearby vendors. This romantic spot is the perfect place to take your sweetheart for a spin before some hot cocoa and a snuggle at the ferris wheel.

FERRIS WHEEL
The Linden Department of Public Works did an incredible job on creating breath-taking views all over Winter Wonderland, and you will be hard-pressed to find one better than the romantic view gleaned from atop the Ferris Wheel.  Have your snapshot finger ready, and your special someone at your side because between the lights, sights, and delights of the fireworks show, you are sure to witness some magical moments you’ll want to preserve.

Stay tuned for more wintery fun to come - and watch this blog for info about our upcoming inworld holiday shopping event, and much more.

See you in the snow! (I promise that’s not a snowball bazooka I am hiding behind my back).


 

Brett Linden

The Destination Guide is a directory that features almost 2,000 places to explore in Second Life. That’s a lot of teleporting! With several new spots added weekly, we’ve now made it easier than ever to find the freshest entries with the debut of the Recently Added category. Here you’ll always find the most recent 20-30 spots added to the Guide.

This week’s new additions include several new Winter Attractions, including a real-life replica of Greenland and a few other snowy surprises. Still, not everyone wants to chill. For those who seek the heat, there’s a new beach and a huge surfing-themed music festival!

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Orville Airport And Rez Zone.

Xiola Linden

The holiday season is nearly here - and that means cheerful greetings, warm mugs of cocoa, and the spirit of giving are upon us.

We’re winding up for a winter inworld shopping event - and we’re now looking for Merchants who would like to participate! For SL14B we held a similar shopping event that was a great success for both customer and Merchants alike - and we are hoping to do the same this winter.

This event, which runs from December 15th, 2017 through January 1st, 2018, is an opportunity to introduce new customers to  your brand. We are looking for merchants willing to offer a discount on some of their items (think Black Friday and Cyber Monday deals!) and possibly provide a little non-exclusive gift to holiday shoppers.

If this sounds like something you would be interested in, please fill out this form as soon as possible and no later than Monday, November 27th, 2017. The cut off will be at 12:01 am (SLT) on Tuesday the 28th.

We are excited to host this event and look forward to putting it together!

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Pic by Kathy Nikolaidis

Brett Linden

While the official start of winter isn’t until late December, the Second Life community isn’t wasting any time in celebrating the holiday season with snow-filled attractions and holiday events. The Winter Attractions category in the Destination Guide is already starting to fill up with festivities you won’t want to miss! New highlights include a Christmas Fair, the North Pole and a Winter Bazaar. Thanksgiving is right around the corner, too. The popular Jerky Turkey Hunt returns, as well as an all-new Autumn Fest.

Not quite ready to celebrate the season? There are plenty of other new places to discover including a Veteran’s Day event, an interactive Titanic exhibition, an elaborate ghost hunt and several new art experiences. Where will you explore first?

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Sugar Mesh Clothes.

Linden Lab

Today, we’re happy to share a brand new benefit for Premium subscribers: longer L$ transaction history! Starting today, Premium subscribers will be able to see their L$ transactions going back 90 days (basic account holders will continue to see 32 days of transaction history).

There’s a ton of activity in Second Life’s L$ economy: every day, the Marketplace alone sees more than 20,000 unique buyers purchasing more than L$16,000,000 worth of goods from more than 15,000 unique sellers. That’s a whole lotta Lindens changing hands! And that’s not even including inworld transactions.

With all that activity, transaction history can be a handy reference for shoppers and merchants alike for bookkeeping, providing customer support, or just keeping track of your own purchases and L$ spending. To see your L$ transaction history, just log in to SecondLife.com and visit your Account page.

Longer transaction history is just the latest benefit that Premium subscribers enjoy. Other perks include weekly L$ stipends, priority entry to crowded regions, more group slots, exclusive gifts, a Linden home or tier allotment on the Mainland, and much more! Learn more and upgrade to Premium today at: http://secondlife.com/premium

 

Brett Linden

Even in these uncertain times, Second Life still has the ability to bring people from different cultures and communities together. That’s because SL is filled with so many unique community-created social spaces that aim to educate, enlighten and empower. This week, the Destination Guide shines a spotlight on a few of the many multicultural museums and cultural exhibits that make our virtual melting pot so special.

Here’s a few of our favorites:

November has arrived and many Second Life creators are already getting ready for the winter season with snow-filled spots that you won’t want to miss. The first holiday and seasonal spots are already popping up in the Destination Guide -- so keep an eye on our Winter Attractions category for several new icy hot spots in the coming weeks.

Of course, there’s plenty more to explore. Here are some more highlights from the Destination Guide that have been added in the past week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Trompe Loeil Mainstore.

Linden Lab

As we recently announced, we’re making multi-million dollar investments in Second Life that will benefit Residents in the near and long term, while also ensuring that the virtual world’s bright future ahead is even more awesome than its 14+ year history has been. Exciting times!

Today, we want to update the Resident community on some of the initiatives funded by those investments, and also announce two fee changes that will enable us to invest in even more Second Life improvements in the future.

Updates to LindeX and Credit Processing Fees

Second Life’s vibrant Linden Dollar economy and the ability to process credits has a very real impact on the lives of many around the world. Residents have built extremely successful businesses in Second Life, charitable organizations have raised millions of dollars for important causes, and a great many creators earn enough L$’s to fund their hobbies and shopping habits.

Underlying SL’s user-to-user economy and the ability to buy and sell L$’s for real currency is a significant amount of ongoing work to ensure that everything remains compliant with applicable laws and regulations, while also preventing fraud and money laundering. This work comes at a cost, and we are adjusting related fees in order to help cover those costs and enable us to continue to invest in Second Life’s future. The changes are as follows:

  • Effective today, the fee for buying L$ on the LindeX will be $0.99 per transaction (previously it had been $0.60 per transaction). These changes impact only buys on the LindeX, and the fees associated with buying L$'s during SL Marketplace transactions remain unchanged.
  • On January 3, 2018, the fee for processing credit transactions (i.e. paying real money into a PayPal or Skrill account) will be 2.5% per transaction, with a $3 (USD) minimum, and no maximum. This fee is currently 1.5% per transaction, with a $3 (USD) minimum and a $25 (USD) maximum.

New & Upcoming Improvements to Second Life

We’re investing across a number of areas for SL, including new features, engineering support, customer support, billing systems and upgrades, and customer acquisition outreach. Some of these will be long-term initiatives, but here are a few updates on some of the improvements you can enjoy right now (or very soon!):

More fun, for everyone in SL. We introduced SL’s first grid-wide game Tyrah & the Curse of the Magical Glytches, giving all Residents a new experience to enjoy throughout SL. The game is designed to encourage a grid-wide level of participation and exploration, and already it’s been played by nearly 5,000 Residents. Very soon, we will enable Resident-owned locations to host portions of the game, and we will announce those details when ready.

New creative tools. We recently released Animesh in beta, enabling creators to use skeletal animations with non-avatar objects - like wild animals, pets, vehicles, and scenery objects. Coming soon is EEP!  (Environmental Enhancements Project), a series of extensions to Windlight that enable you to trade or sell your own environment settings. EEP will also allow Parcel-based environment settings and an extended day cycle too!

More value for Premiums subscribers. In the coming weeks, we’ll be rolling out a new perk for Premium subscribers (hint: it’s a feature that’ll be helpful for merchants and shoppers...).

More customers for your businesses. We’re making changes to help get new users active in the SL economy more quickly and easily. The sooner a new user has L$ in her wallet and understands how to use them, the sooner she can become a customer for every business owner in SL, and so we’re working to streamline user flows and update tutorials to make that happen.

New ways to stop the bad guys. Unfortunately, it’s not uncommon for successful platforms to attract cheaters and bad actors. Some of these villains attempt to hurt Residents’ businesses by bypassing creator protections in SL, and we’re continually developing new tools and techniques to combat this. Recently, we closed an exploit that fraudulent gacha re-sellers had used. Our governance team can now catch them when they attempt the cheating method that we have already fixed. Many bad actors have already been banned from SL, and additional changes will soon make our team even more effective. Protecting your creations and your SL businesses is important to us!  

We continue to make progress in the massive upgrade to SL infrastructure and move to the cloud (we call this project Brave New World). This move will (among many other things), help make SL more performant for Residents around the world, and may also enable us to introduce new products and more flexible pricing in the future.

We continue on our mission of only sending email to verified addresses (more here). Missing IMs lately? To never miss an offline IM again, log in to your account on the web, click on “Account,” then “Change Email Settings,” and then simply click “Verify” next to your current address.

Much more to come!

Of course, we’re working on improvements to the SL Viewer, Simulator (servers), and Web properties all the time, and there’s more than we can fit into a single blog post.  As we forge ahead you can keep up with the latest developments with the release notes we post to the forums:

Linden Lab


Our support site (support.secondlife.com) will be undergoing an overhaul next Tuesday afternoon, the 7th of November

We want to provide the community with some advanced notice that the site will be down for about a day while we upgrade our support portal.

What this means for Residents is that after 3pm (PT) on 11/07 you will be unable to submit, edit, or view your current support tickets. The downtime will be used to complete a migration of all the current support tickets to our new Customer Relationship Management tool. 

We currently plan to have the support system back up and running by 9am PT on 11/08. 

Once the initial upgrade and migration is completed we will re-open the support portal for all your support needs. Going forward, our support offering will be hosted by Freshdesk and all support tickets will be submitted through the new support site.

The initial migration will include all open support tickets and any which have been opened since the beginning of 2017. 

We will be moving the rest of the tickets, but it will take a bit of time to migrate everything over. We have over 1.2 million tickets to move and nearly 200,000 live chat records, so please bear with us.

It will take us some time to iron out all the details, but we are making sure that anything you need to access will be available. However, if you have a ticket from 2016 or earlier that you need to access before the end of the year, please collect that information before the change on 11/07.  

We hope the migration isn't a huge inconvenience to our community. Thank you for your patience as we migrate all tickets to the new Freshdesk platform.

Keep an eye on the status blog as we will be updating it with details as we move forward with the deploy and migration. 

Cheers, 
Second Life Support Team

Xiola Linden

We’ve got some tricks and treats in our Halloween goodie bag this year and it’s sure to be a scream!

CREEPY CRAWL 2017

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A-haunting we will go! It’s time for the 3rd annual Second Life Halloween Creepy Crawl! This year we will take our creep show on the road on actual Halloween day - Tuesday October 31st from 10 am to 2 pm ( SLT). Join us as we hop across the grid and celebrate with costume contest and nearly every stop along the way. You could win L$5,000 just for showing up in your best costume! Drop by each spot along the way and you could be a winner of a fantastic prize - but the fun is all in the party. Locations and times of the event are listed below and we’ll see you there! For costume contest rules - please read here.

TIME ( SLT)

Location

10-10:30am

All Hallows at Moochie

10:30-11:00am

Bay City's Halloween Hay Maze

11:00-11:30am

Dance Island

11:30-12:00pm

Scare Me Silly 2017

12:00-1:00pm

Pumpkin Smash Fight

1:00-1:30pm

Club End of Days

1:30-2:00pm

ShenaniganS Haunted House

Smashing Pumpkins!

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In the middle of all the dancing and costume contest winning, we’ll make a stop at the old snowball fight arena  - where things have taken a twist for the twisted. Shooting pumpkins has never been more fun. That’s from noon to 1 pm (SLT) at the Pumpkin Fight Arena - but you can get some practice in before then!

In the spirit of the season, at each stop, you will have an opportunity to receive an incredible gift from DevilAii. This gorgeous witch hat pack is sure to add flare to all those Halloween parties you’re going to. Spot the kiosk, click, and receive your Witch Hat Pack!

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So, what are you waiting for? Mark your calendars and get your costumes on point - then join us inworld on Tuesday at 10 am!

Trick or Treat!

Brett Linden

This week, the Second Life community celebrates Halloween with dozens of limited-time haunted attractions and events that you won’t want to miss. Ghosts, goblins and other spooky surprises lurk around every dark corner so explore with your friends and get ready to get scared!

Join us on Halloween between 10 a.m. and 2 p.m. (Pacific) for the Second Life Creepy Crawl, an event filled with music, contests, crazy costumes, tricks...and, yes, treats.  Wander with us as we roam from spot to spooky spot to explore the dark side of Second Life together then step into the arena and get smashed at our annual Pumpkin Fight event (held at noon).

Ready to start exploring? Here are some of the newest haunted hot spots (and a few non-Halloween destinations) that we’ve added to the Destination Guide this week:

Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Trompe Loeil.

Brett Linden

October continues to be a busy time in Second Life as several new seasonal events and Halloween-themed spots continue to pop up across the grid.

One of the biggest highlights this month is BURN2, which is an inworld extension of the popular Burning Man festival and community. The theme for this round is “Radical Ritual.”

Another highlight is the unusual art experience “Floating” by acclaimed artists Bryn Oh and Cica Ghost. This unexpected collaboration has an interesting backstory that you can read about on Bryn Oh’s blog.

October wouldn’t be complete without dozens of new haunted attractions -- and there is no shortage of new spooky spots debuting in the Destination Guide this month. The Haunted category now hosts over 100 unique spots, including MadPea’s Halloween Ghost Hunt and Pulse Games’ Birthright.

Before you explore, don’t forget to pick up your free trick-or-treat bag at Portal Park, too!

Here are some new spots we recommend:

Is your spot (haunted or otherwise) listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Hokmaph Store.

Linden Lab

There’s no trick to these treats! Halloween in Second Life is a season like no other, and this year marks the 14th year that Residents are sure to take the celebrations and festivities to new heights. We want to join in the fun with a few goodies to share!

Half Off Quarterly Membership

Starting today, for a limited time you can save 50% on your first quarter’s payment for a Premium Second Life Membership subscription.*
 

In addition to long-standing perks like access to Premium Sandboxes, your own private home, a L$1000 sign-up bonus and a weekly L$ stipend to spend on whatever you want, Premium subscriptions have improved even more over time! Now, you also have preferred access to crowded Regions and events with the Premium Access feature, more group slots to stay connected with your interests, and increased capacity on missed messages from friends inworld. We are always adding more perks to Premium as well, with a few planned in the near future.

Along with the above, Premium memberships include exclusive gifts and expanded live-chat customer support.

This offer ends on November 2nd, 2017 - so find out more about upgrading to Premium today!

Exclusive & Limited Halloween Gifts Are Out Now!

Halloween isn’t just about dressing up and reveling in the spirit of all things spooky - there’s also that whole bag full of delicious treats your gather - so here are some stops you’re going to want to make to get your goodies.

Exclusively for Premium members - we have Mary O’net - a special edition, wearable Glytch avatar. Mary is the perfect combination of elegant and creepy - a delight to don and dance away in haunted halls and stages all across the Grid!   

Go Premium, then pick up your very own Mary O’net at the inworld Premium Gift Kiosks.

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There’s also a bag bursting full of free treats for everyone! Just drop by Portal Park and see what’s in store for you inside the gift bag! There’s something for everyone inside - so be sure to drop by!


 

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The Return of the Haunted Halloween Tour

Who says sequels never live up to the originals? The spine-chilling Haunted Tour is back again - and this third installment is scarier than ever! Some new additions to this house of horrors have been crafted for your enjoyment. Hop in a coffin and enjoy the wild wide through. By the way - if you have a fear of clowns, you may want to make sure you bring a friend!

Face your fears, grab your favorite squad of fiend-fighting friends - follow the Halloween path at Portal Park and step on through. A coffin ride through the abyss awaits - but be sure to bring your horror movie squad to ensure you survive!

 

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Happy Halloween!
 

*TERMS & CONDITIONS

TERMS & CONDITIONS FOR 50% DISCOUNT</strong> This offer begins on October 19, 2017 at 8AM Pacific Time (PT) and expires on November 2, 2017 at 8AM PT. To qualify for this promotion, you must 1) have an existing Second Life (“SL”) basic account or create a new account, and 2) select quarterly (every three months) billing for your SL account. The fifty percent (50%) discount will be applied to your first month’s bill and future quarters will be billed at the standard Premium Membership price (currently US$22.50 per three months). For new accounts or accounts not previously upgraded to Premium Membership, after initial login through the Second Life viewer following upgrade to Premium Membership and: 1) following your first full week, the L$300 weekly stipend will be deposited to your account every Tuesday for the duration of your Premium Membership; and 2) after your account has been active for forty-five (45) consecutive days, the L$ sign-up bonus will be deposited to your account.

Linden Lab

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These creepy creatures are NOT avatars, but Animesh!

Animesh is a new Second Life feature that will allow independent objects to use rigged mesh and animations, just as you see today with mesh avatars. This means that you can now have wild animals, pets, vehicles, scenery features and other objects that play animations!

Today Animesh is available as a beta project, and to get it to its final state, we need your help! Please try it out and give us your feedback in the Animesh Forum or in Jira . We’d love to hear from you what works and what might use some further improvements.

If you’d like to experiment with and help test Animesh, there are a few things that will help you get started. First, you’ll need the Project Viewer build.  We’ve also created a Wiki which outlines how you can begin playing with Animesh.

Once you’ve downloaded the Project Viewer, you’ll need to access and upload any test content to the Aditi Beta Test Grid. Once the Animesh beta is over, and we’ve finalized the project, uploads to the main Second Life grid will be enabled, and the real fun can begin!

We’re looking forward to seeing what you come up with using Animesh, and look forward to hearing your input about this exciting new soon-to-be feature.

Brett Linden

The Halloween season inworld is already in full force as dozens of new Haunted spots and seasonal events are already spooking up Second Life. There’s a dizzying amount of creativity to explore...if you dare!

Here are a few of this week’s new additions to the Destination Guide:

Not everything new is Halloween-themed. Check out some of these new creations also added to the Destination Guide this week:

Is your haunted spot listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Dutch Harbor, Bandit & Mesh Shop.

Xiola Linden

 

Are you unafraid of things that go bump in the night? Love a screaming good time with fellow Residents, and dressing up in your Halloween best? Well, it is that time of year when once more - a-haunting we will go!

Once again, we’re going to monster mash-up our annual Creepy Crawl with some de-frightfully fun Costume Contests - but we need your venues to host our stops on the crawl. This year’s Creepy Crawl will happen on Halloween ( Tuesday, October 31st) from 10 am - 2 pm (PT).

If you’d like to host a stop along the Creepy Crawl, own a spot that will be decked out for the holiday, and don’t mind if a parade of Residents and Lindens come through, then you might be just what the witch doctor ordered. We’re looking for spots that will have music, are appropriate for general and moderate audiences, and can handle a crowd.

Here’s how to submit your venue for consideration:

  1. Make sure your place is listed in the Destination Guide - here’s how to submit.

  2. Hop over to this form and fill it out before October 15th - we’ll start selecting the venues after that!

  3. Keep an eye out for an email and/or notecard after the 15th to let you know if your venue was selected.

We’re excited to visit as many Halloween spots a possible - and can’t wait to have some spook-tacular fun!

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Pic by _miz_

Costume contest details and Creepy Crawl schedule will be posted soon - so keep an eye out!

 

Brett Linden

Endless frights and haunted nights are everywhere in Second Life. Halloween has always been one of the most active holidays in the community and this year is no different. There are already dozens of new haunted highlights to explore in the Destination Guide...if you dare!

Here’s just a few that were added this week:

Is your spooky spot listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is Ironwood Hills.

Brett Linden

The haunting season is upon us! As October arrives, so too do the ghosts, goblins, and other creepy creatures of the night. All sorts of frightful delights can be found amidst the darkest corners and crevices of Second Life.

Explore multiple haunted houses, Halloween-themed events, and other spooky spots in our special Haunted category in the Destination Guide. Keep watching this space as you'll soon see even more haunted attractions pop up before they disappear like a ghost at the end of the month.

Here's some of this week's haunted highlights:

Is your spooky spot listed yet in the Destination Guide? If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Also, don’t forget to share your Second Life pictures with our official Second Life Flickr —  where we select our Pic of the Day features.

Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life — including 360-degree photos! Our featured Place Page this week is the Skeleton House Halloween Store.

Linden Lab

****UPDATE 09-27-2017***

Note: this message was recently emailed to a list of Residents that mistakenly included some who are not actually at risk of being impacted by the change. 
 
Our sincere apologies for those misdirected emails as well as for any concern and confusion that's resulted from it. We are taking steps to improve our process for such communications in the future to avoid errors like this and to ensure that we make it as easy as possible for Residents to identify and confirm legitimate communications from Linden Lab.
 

Due to some unexpected changes with our International Billing system, some Residents outside the United States with a Credit Card on file may have difficulty with their current payment method as of September 30, 2017.  

In order to avoid any service disruption, we encourage all Residents outside of the United States to please take a moment to log into your account and re-enter your existing Credit Card information. Doing so now will prevent any disruption in inworld and Marketplace purchases, as well as recurring monthly billing for Premium Accounts, Private Regions and monthly Mainland maintenance.  If you have difficulty with your payment method after September 30, 2017, updating your payment information will resolve the issue.

We apologize for this inconvenience and appreciate your patience as we continue to upgrade our billing systems in order to best service our Residents around the world.  If you have any questions regarding this notice, please visit https://support.secondlife.com to contact our Support teams.

Linden Lab

It has come to our attention that some Residents are sending messages - which may appear as popup windows in some viewers - informing other Residents that their accounts have been compromised and encouraging them to contact Support, using a phone number that is not associated with Linden Lab.

These messages are phishing attempts to gain access to your Second Life account. Neither Linden Lab, nor Second Life Customer Support, would attempt to contact you in this manner. You can always find Linden Lab’s official customer support contact methods within the following links:

https://support.secondlife.com/billing-support/

https://support.secondlife.com/contact-support/

As always, please be wary of suspicious messages and contact from other users. If you believe your account has been compromised, please contact us via support case at https://support.secondlife.com/

Brett Linden

This week’s Destination Guide highlights include a massive grid-wide game and several new spots you’ll want to snap and share with friends.

Save the grid from impending doom and win fabulous prizes in the new grid-wide game Tyrah and the Curse of the Magical Glytches. This ambitious adventure extends to multiple parcels across all of Second Life and many land owners can even get in on the action. It’s unlike anything ever seen before in SL.

Are you a photo buff? This week's Destination Guide highlights include new photogenic spots including a remote Russian weather station and a historic spot that takes you back in time to 18th century France . There's also a new exhibit that brings together seven acclaimed photographers -- each of whom explores their visual interpretation of one of the seven virtues.

There’s plenty to more to explore, too. Here are some highlights and new events to check out this week:

As always, don’t forget to share your Second Life pictures with our official Second Life Flickr  where we select our Pic of the Day features. Have you updated your Place Page yet? In addition to the Destination Guide, Place Pages are a way for creators to share their unique destinations in Second Life including 360-degree photos! Our featured Place Page this week is Biker Parties Bar and Railroad Station.

If you have a place of your own that you want to share with the rest of us, make sure to drop us a note at editor@lindenlab.com or submit your spot via web form.

Linden Lab

***09-26-2017 UPDATE - We've confirmed that this issue has been resolved and you should no longer see the warning.***

Next time you update your Second Life Viewer on Windows there is a chance that you'll get a warning from Windows Defender SmartScreen that looks something like:

508776 installer alert more.png

 

Assuming you got the installer by downloading from our web site or through an automatic viewer update, you can safely tell it to "Run anyway".

What's happening? When you launch something that's been download from the Net, Windows checks with Microsoft to see whether or not the thing you're launching is ok. When the answer is effectively "we're not sure," that warning is displayed.

Normally, we don't get these warnings because for many years we've been digitally signing the viewer and its installer and Microsoft has been recording the fact that things signed by us have been installed many times by many users. Unfortunately, what Microsoft uses to recognize that the application is from Linden Lab is the code signing key we used to generate the signatures. That key expired this week, and we had to get a new one. Until enough people install the application signed by that new key, it won't have a good enough "reputation" with Microsoft to avoid the warning.

So please help out your fellow Windows users (and us :-) ) and install those updates so that our new key develops the same well-trusted reputation the retired one had.

 

Linden Lab

 

Exactly 10 years ago today, award-winning media maker Draxtor Despres (a.k.a. Draxtor™) uploaded to YouTube one of his most-acclaimed pieces of virtual journalism:  “Virtual Guantánamo [in Second Life].” The video, which received mainstream media coverage and won an “Every Human Has Rights” Media Award, was conceived at the Bay Area Video Coalition (BAVC) with a MacArthur Foundation grant in 2006. 

GG_titles2.png

This early machinima production documented the making of the Gone Gitmo project (“Virtual Guantánamo”), a 3D replica of the infamous Guantánamo Bay Detention Center in Second Life. Inworld visitors to this virtual prison experience were subjected to an “abduction” simulation that included a dark plane ride and being thrown in a cage. Until its closure in 2013, this inworld project was also used for multiple mixed reality panel discussions including events affiliated with Seaton Hall Law School and the ACLU.

Nonny and Peggy during interview.png

The project was a collaboration between VR pioneer Nonny de la Peña and former USC professor and artist Peggy Weil, both of whom created the project under the mentorship of former BAVC creative director Wendy Levy. Second Life was the ideal platform for the ambitious project, and it demonstrated how virtual worlds could be used as a storytelling medium for social justice issues. 

This month, Draxtor revisits his original reporting and meets again with the people behind this pioneering piece in immersive journalism that served as the precursor to the popular ethnographic series on virtual lives “The Drax Files.”

 

Want to see more Second Life stories? Find previous episodes of The Drax Files: World Makers at Draxtor’s website, or at the links below  and be sure to subscribe to our YouTube channel  where you can watch the entire series.

The Drax Files: World Makers - Episode 45: Arduenn Schwartzman
The Drax Files: World Makers - Episode 44: Istanbul University
The Drax Files: World Makers - Episode 43: nnoiz Papp
The Drax Files: World Makers - Episode 42: Death Row Designs

The Drax Files: World Makers - Episode 41: Vista Animations
The Drax Files: World Makers - Episode 40: Bernhard Dörries

The Drax Files: World Makers - Episode 39: Sergio Delacruz
The Drax Files: World Makers - Episode 38 : Eboni Khan
The Drax Files: World Makers - Episode 37 : Nonprofit Commons
The Drax Files: World Makers - Episode 36 : Sominel Edelman