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Found 18 results

  1. Hello everyone. I submitted my pic ID and all information to Tilia more then 7 months ago and it still shows "Your KYC application is being reviewed". I submitted it in December 2020 and now its almost August 2021. Does anyone have the same issue? I am an American citizen and have been in SL since 2007, I never had any issues with cashing out dollars from my SL account to PayPal. I have a business in SL and used that income. Now I can do nothing. Please help if you know anything about that issue.
  2. I had successfully verified all my documents with Tilia 5 months ago and carried out process credits thrice after that. However, I tried processing my tilia balance once again 2 days ago, but it's asking me to "provide additional information" before proceeding. On clicking it, I'm being redirecting to a page that says "your KYC application is still under review" . I haven't changed my payment info or anything over the last couple of months. I thought Tilia asks for the verification documents just once? I have submitted a support ticket as well, but haven't received any response yet. I'm clueless.
  3. For those who don't know, Linden Realms is an old-school adventure game the Lindens built within SL, and is accessed via Portal Park. Completion of the game rewards the SL resident with L$50, and this reward can be received once per week. Over a year this amounts to L$2600 that residents can spend on clothing, tier fees, whatever they like. This has been particularly handy for new residents, and for anyone with no payment info on file. Recently LL changed Linden Realms rules to now require that residents who play the game have payment info on file, and must use that to buy L$, before the game will provide that L$50 reward. This cut the number of players significantly - and presumably then the amount of funds spent by the impacted residents. Now another change. Several days ago LL halved the game completion reward from L$50 to just L$25. The effect on Linden Realms has been chilling: the place is now essentially a ghost town, as lonely as most of the rest of SL. I suspect that LL may have changed these rules for three reasons: 1) to cut losses created by the massive number of game exploiters / cheaters; to force an increase of the Tilia user base, and 3) to increase the amount of funds being handled by Tilia. Maybe this fiscal clean-up operation will allow SL's new owner to reinvest, and we'll see improvements inworld. My fear though is the other impacts: residents with no credit card who are now shut out of a way to make L$, residents with payment info on file but who cannot buy Linden Dollars during the pandemic economy, and the negative impact this indirectly creates for those who normally would have received those funds: the makers, sellers, landlords, etc. SL's new owner already increased the SL MP commission charged to retailers, forcing increased prices. Some shops have closed; others advertise reduced prices at their inworld stores. I hope this all works out for SL in the long run. But in the short term providing residents less money to spend, and squeezing more out of makers/sellers, may make SL less attractive to residents, makers, and property investors. So much of SL is already a ghost town; I hope that turning Linden Realms into a ghost town too will be the end of their cull. The impacts of these steps taken by SL's new owner will likely be felt widely by the inworld economy, and I have to wonder what's next? With any kind of luck these efforts to increase SL profitability don't end up killing it.
  4. Hello, I tried to process credit but it says "You have exceeded your tier level's monthly payout limit." What does it mean please ? I am french ... so maybe I don't understand everything. I just want to get my linden on my paypal account. Could you tell me what is the maximum per month and when I will be able to do it please ?
  5. So this is the second time this has happened, I thought maybe the first time was just some sort of one time issue. I tried contacting support over it and eventually gave up because they never responded. Now I'm having the same issue, it says completed, but NOTHING on my paypal. I feel like I just wasted L$ trying to get it transferred to cash once again..
  6. Hello everyone, Sorry if this is wrong place to post this I couldn't find where to put this. I want to open my store on MP and need payment info used for that. For some reason " There was a problem charging your payment method." is popping up. Any idea what I can do. some info that might be helpful : - I am using paypal for it. I am from india. I don't have Tilia filed up successfully. ( but I think that's needed only for cashing out ) Any suggestion to make payment happen or open MP store without payment info will be helpful. Thank you a lot for reading
  7. Hello! I'm having a problem currently with my transaction history in my bank. In my marketplace history, it shows only one purchase for today (Friday July 17th, 2020). I used a my Paypal to buy lindens. My bank account (it's tied to my Paypal) charged my failed attempts due to an error from second life: "There was a problem charging your payment method." The above message was received after making multiple linden purchases. My bank history shows 7 attempts. I have also spoke to the seller of the item to see if they can help me out. Should I also speak to my bank about this? What else should I do? Who should I also contact? Thank you so much!
  8. To comply with financial regulations, we’re making an important change to how US Dollar transactions are processed in Second Life. Beginning May 26, 2020, when you make a US Dollar payment or add a new payment method in Second Life, your transaction will be handled through Tilia Inc. What is Tilia Inc. and Tilia Pay? Tilia Pay is a product of Tilia Inc., a wholly-owned subsidiary of Linden Lab. Tilia Inc. is a licensed money transmitter in all U.S. states and territories that regulate such activity. Tilia was created to provide secure and compliant solutions for powering virtual economies including Second Life. To learn more about Tilia Pay, visit its new website. Why are we making this change? To stay compliant with regulations across a number of U.S. states, we are taking advantage of the additional safeguards built into Tilia Pay, leveraging the enhanced fraud and money laundering safeguards that Tilia Pay provides. Stored-value accounts (your USD wallet, payouts, balance credits, etc.) are already handled by Tilia and now it will also handle all other USD transactions (including those involving conversion to other national currencies). What does this change mean for you? Because Tilia is the payment processor for Second Life, you will be consenting to the Tilia ToS and Privacy Policy when making a payment through one of your payment methods (such as a credit card, PayPal, or Skrill). This change does not require you to provide any additional information, nor will it result in any new fees. What about L$ transactions inworld? There is no change to L$ transactions conducted in the Viewer or in the Marketplace. This change only applies to transactions involving USD. Are there any new fees associated with this change? No new fees are associated with this change. How do I learn more about Tilia Inc. and Tilia Pay? To learn more about Tilia Pay, visit its website. How do I submit my questions or concerns about this change? For feedback and questions about Tilia Pay and Second Life, please join the discussion in our Community Forums.
  9. Hello Forum. I was hoping to exchange some Lindens into real currency at some point in the future and was wondering how to go about this. I know I need to show some proof of identification. I will provide my passport for Photo ID purposes but I gather I need a proof of address as well, it says from this list: Current utility bill Bank, credit card, or financial statement Cell phone bill Rental agreement or lease Tax form Voter registration Insurance statement However although I've lived in the UK all my life, I do not actually get any of these documents, so how would I go about that? Are those the ONLY forms of address they're accepting or would something like doctors/NHS letters work as well, as I have those.
  10. liko211

    Tilia

    Hi my tilia balance is 54.99 i would like to change it when i process credit how do i do that?
  11. David981992

    Tilia

    Probably you guys "not again other person have question Tilia" I spend 3 month to try figure how hell can I send my Tilia $110 USD to my paypal then bank account. I tried search for all 3 month after process takes 5 days. then... where is button to send paypal? I'm still wait. https://gyazo.com/91ad720c41fa5e20737ea8ee31769469 (image of balance) I think I'll shut down my shop and stop selling if it's impossible to get $ out tilia... It say it have all info it need for tilia. That's great... https://gyazo.com/62c621248f4e0684f539ccaf16343a95 (image of proof tilia have all info it needs) Then what now? How do I get it out into paypal? Tilia sucks! I miss old day i remember many year ago. simple process to get money out.
  12. Lately I tried to provide additional information for Tilia account. I submitted a scan of my russian internal passport (I'm not a US citizen) and a quick photo of the internet bill for july 2019. I recieved the reply to my email, quote: My internal russian passport issued in 2001 and it is handwritten. Handwritten in russian language, obviously. And it is a common thing for older russian passports. But it includes all that information, and was accepted by PayPal when they asked me for it back in 2016. I can only have a new passport, that is NOT handwritten, in 2025 (that's Ministry of Internal Affairs of the Russian Federation rules). So I have no idea what do I do. Is there a Tilia support service for cases like that?
  13. i had two sell orders placed and waiting before the whole Tilia thing arrived. and they were sitting there pending. i recently cancelled one, in order to try a different sell price. then when i went to sell them, i ran into the whole 'you need to register for tilia' etc etc deal. that's fine. but what is going on with the lindex orders that were placed before the Tilia thing came in, and are not being filled until afterward? will they be processed using the 'old' system? will they be processed into tilia, and then people will have to register with tilia to finish the transaction? are they in limbo and not being processed at all?? my friend also has a buy order that was placed before the changeover, and she is still waiting... will she wait forever? that would be good to know...! thanks!
  14. The process credit information says it takes 2-5 days. Has anyone ever actually had it take less than the full 5 days? It's a simple digital transfer to Paypal. The only reason I can see for any delay is so LL can get some small additional interest on the funds. If they are going to charge 5% to do it, it should be done within 24 hours. I guarantee I don't get 5 extra days to process the bill to pay my land tier. *venting done*
  15. Hello! I may be wrong, but as I know, from the first of August there will be a Tilia update and it will be necessary to go through a re-verification, but how definitely, what needs to be done? where to send an id?
  16. Hi! If i have a store, but do not transfer $ out of sl do i still need to do this verification? If not, will i be charged inactivity fee? I mean, if i do not attempt to transfer money, how do i get this verification request?
  17. Will this new Tilia System be part of the Buying Lindens process or ONLY for those who take Lindens out of world... And Does everyone have to have a Tilia Account even if they don't take L's out of secondlife?
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