Whirly Fizzle

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Whirly Fizzle last won the day on April 29

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About Whirly Fizzle

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    Firestorm Viewer Support & QA

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  1. When you reformatted the laptop, did you also update your operating system to Windows 10 from an earlier version of Windows? The "Mobile Intel (R) 965 Express Chipset Family" graphics card will run SL viewers (but barely) on Windows 7 (not sure about Windows 8/8.1) but will not run any SL viewers on Windows 10 because the graphics driver does not support Windows 10 & you can only get the generic Windows graphics driver. There is no known fix as far as I know apart from rolling back the system to Windows 7.
  2. Alexandria Linden is the owner of all items in your inventory Library. The Library is actually Alexandria Linden's inventory.
  3. Just to note for those testing this, Magnum & Cake are being rolled back again. https://status.secondlifegrid.net/incidents/z6c6kk0h07hz
  4. Did the SL14B folder go missing after you emptied trash? Or are you not sure exactly when or how it went missing? If you are a Firestorm user, please make sure to update to the new Firestorm 5.0.7 release. This update includes all the Trash behaviour changes that are in the latest LL viewer to help prevent accidental deletion of inventory. If anyone notices items or folders moving into Trash when you did not delete them or folders going missing after deleting Trash when the folder was not listed in Trash prior to Trash purging, please grab the following information as soon as possible & add it to BUG-100541 -  Folders add themselves to trash without user intervention or file a new JIRA issue if you prefer. Agent name Region Name you were on when the folder/s moved into Trash. Time and Date when the folder/s moved into Trash. Folder or item name that went under Trash by mistake Asset ids A couple of operations the resident has performed around the time when the folder/item went under Trash Viewer logs from the session where a folder/s or object/s moved into Trash without user interaction. It is very important to keep the viewer logs from a session where items mysteriously moved into Trash. If you are using the LL viewer, instructions on how to find your logs folder can be found HERE If you are using Firestorm viewer, instructions on how to find your logs folder can be found HERE Once logged out from the session where items were moved into Trash, before you relog, zip up the whole logs folder & attach it to this issue using More Actions -> Attach files. If you cannot attach your logs folder (JIRA permissions for attachments are a bit flaky unless you filed the issue), please IM Whirly Fizzle inworld & I'll make sure you can get your zipped logs attached. Once you have zipped up your logs folder, the logs LL need are safely saved on your system and you can relog. LL really need this information to be able to find the cause of the issue.
  5. It's a pretty old bug. See this issue & the linked issues: BUG-7239 -  Starter avatars deformed or missing alpha under some conditions / graphics cards / LOD There's been a few fix attempts & they have helped but it's not 100% fixed yet.
  6. Magnum was rolled back yesterday: https://status.secondlifegrid.net/incidents/d1qwqwp20qfb
  7. Thanks. Ok it's this issue here: FIRE-21109 - [Windows 64bit] Windows 10 - Stuck on "Initializing VFS" after KB4015217 on Intel HD, Intel HD 2500 & Intel HD 4000 cards on 64bit viewers only. This problem affects 64bit viewers on some Windows 10 systems with older Intel graphics after a recent Windows 10 update. The graphics driver causes a crash during the GPU benchmark. If you wait until the next release of Firestorm, which should be out on Tuesday next week, there is a workaround for this problem that will let you run the 64bit viewer again. Install the new release as usual. Right click on the viewer's desktop shortcut -> Properties -> Shortcut tab. In the Target text box, go to the end of the text, add a space and then add the text --noprobe Then Apply & OK to save changes. Launch the viewer from this shortcut.
  8. What Aditi region were you on when you got the weird linking error?
  9. Are you using Windows 10? What's your graphics card? Are you able to run the 32bit version of Firestorm or does that also get stuck at Initializing VFS? If you can run the 32bit version, please go to Help -> About Firestorm & paste all your system information into a comment here.
  10. Tis a new bug on Magnum & Cake regions after today's roll. BUG-100831 - Lelutka Simone bento head spits a script error when attached on 17.06.13.327111 regions (Magnum & Cake)
  11. oops wrong thread
  12. Firstly rule out a region specific issue by logging in directly to a couple of different regions. Then rule out an account specific issue - if you have any alt accounts, do they get logged out soon after login too? If you are having this problem with only one of your accounts then it's likely to be an inventory issue which LL support can fix for you. File a support ticket at https://support.secondlife.com/create-case/, explain the problem is account specific & ask them to check your inventory for any corruption or to see if it needs deflattened. If you have the same problem no matter which region you login to and on all accounts, daft question but have you powered off your router for a few minutes and rebooted your computer? Often that's all that's needed to fix disconnection issues. You could also try resetting your router.
  13. Yeah the post has only just gone up.
  14. Yes https://status.secondlifegrid.net/incidents/5cj16s2x4c6j
  15. The Simulator user group meeting is today. I'll try & remember to ask about this. http://wiki.secondlife.com/wiki/Simulator_User_Group