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Keira Linden

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About Keira Linden

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  1. Hi Garnet! Sorry about that. For some reason the posted bolded all my text. Should be fixed now. 😃
  2. Thank you to everyone who submitted entries to the Name Changes Contest! We apologize that it took so long to announce the winners - but we had an overwhelming response (over 2400 Residents responded)! It was such a great list of names to go through, that it took just a bit longer than anticipated to whittle it down. So, without further delay, I give you the first 8 (yes, 8. I couldn't narrow it down to just 5!) last names chosen for the list: Conundrum Dismantled Huntsman Littlepaws Nova Ravenhurst Wumpkins Yeetly The winners have been notified via email, so if you suggested one of those names, be on the lookout for an email from me.
  3. There will definitely be more to choose from. The first 5 will be the ones chosen from the contest submissions. 😉
  4. Indeed there has been! There has been quite a lot of backend work needed before we can roll this out.
  5. Hi folks! Just a quick update to let you know we have not yet selected the winning names. At the end of the contest we had over 2500 submissions, most with 3 name suggestions. Our eyes are crossing going through those names, but going through it we are and there are some great name submissions! Very soon, I'll be able to contact the winners and then share with you all the first 5 new last names. As far as the name changing process goes, we are frantically (but carefully!) working through the process. I appreciate everyone's patience as we work hard to get this feature rolled out. 😊
  6. Hi WillowTenage, Yikes! Marauders in the new Linden Homes?? If they were breaking any Community Standards or Terms of Service rules, please make sure to file an in world abuse report on them so our fine Governance agents can check them out (you know, canvass the area, question the neighbors, maybe make some Linden Homes Most Wanted posters to spread around). Another way to keep specific strangers out of your home would be to add them to your parcel ban list. To do so, Go to World > About Land. Click on the Access tab then click Add under always Banned. Add their avatar name, and you home will be your refuge once again. If you have any further difficulty with your new Linden Home, please contact support and the fine folks in Live Chat would be more than happy to assist. Enjoy your new home!!!
  7. Hey Blush! Interesting idea. I'll see if maybe we can get something like that going. Thanks!
  8. Hi Angellese, You are absolutely able to downgrade your account from Premium to Basic at any time and may continue to log in with no waiting period as long as your account is in good standing. In order to do so (which a few others have mentioned here) you need to make sure you have no mainland or Linden Home in your ownership. I would suggest abandoning your mainland or Linden Home the day before your Premium bills next and then downgrading your account on the Web. The only things that would prevent you from being able to access your account is being delinquent on payments for more than 30 days (as mentioned in our Billing Policy) or by Governance action. If you miss downgrading before your next payment posts, please contact our Support Team and they would be more than happy to help downgrade your account. Also, as Chic mentioned, mainland bills in arrears for the most land you owned int he 30 days prior to your mainland bill date (which, in many cases, is different from your Premium bill date). If you have specific questions relating to mainland billing, our Land Team is always ready to help with those and can be reached via Support Ticket. I hope that helps, but if you still have questions please contact the good people in Support via the method of your choice available at your support level.
  9. Hey Fionalein! So, my response which was quoted above was in reference to the old Linden Homes. On the old regions, additions were considered a modification of the home and were not allowed. The new Linden Homes have their own Covenant with some liberties which were not allowed on the old homes. I'm sure Patch will be around shortly to comment on the topic of additions such as porches, sun rooms, etc on the new regions. I haven't worked on the Covenant on the new regions, so I am absolutely going to defer to Patch on this one. 😉
  10. Hi Folks, Apologies for the recent bumpiness. We have some blog posts up about this issue and are taking the issue extremely seriously. If you find that you are missing inventory, please make sure you submit a support ticket at https://support.secondlife.com/create-case/ Our teams are working diligently to get this resolved as quickly as possible for everyone. Keep an eye on the blog for updates too: https://status.secondlifegrid.net/
  11. Silent Individual Marsupial?
  12. You never know what the Moles are gonna dig up .....
  13. Hey Luna! The only way to lose your account this way is by not paying the balance due on it. We do send email reminders about billing, especially if your payment method fails. But, things happen and people go on vacation and are away from SL for periods of time so ...... if you ever find that you cannot log into your account, as a Premium member you have access to Live Chat. Hop on in there and our support Lindens can help you out. If a support ticket is needed to resolve the issue, they can let you know that too. We don't want folks to get locked out of their accounts, but if they are we surely want to help get them back into SL as quickly as possible. Hope that helps. If not, just let me know. ?
  14. Super Slippery Plesiosaur (looking for his tree fitty)
  15. Totally fair point there, LittleMe. Lesson learned, and if we do have any more events such as this one (depending on how it all goes in the end), I will make sure that if we do include an Adult region we'll give a little disclaimer in the hint post for that week. ?
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