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Tommy Linden

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About Tommy Linden

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    Super Tom

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  1. Hey Guys, Thanks for tagging me on this, we are currently investigating!
  2. Hey guys, This thread is starting to get off topic, you guys know how I feel about that, especially when it interupts my morning coffee! So let's drive it back in the right direction... As one of the Supervisors of the support teams, I can say that the amount of time it takes for us to respond to our Resident's, is important to us. Myself and the rest of the support management team are always actively working to find ways to improve how we handle things for our Residents, including how quickly we can resolve whatever is causing a negative experience for you. I've seen it mentioned as well, but we also have alternative means of contact, that if it is a feature you have access to, I encourage you to use it. For all billing issues, we do have a dedicated billing line. For anyone with Premium, you can access our Live Chat, and last but not least for anyone who has Concierge access we also have a line where you can contact for a multitude of reasons and receive assistance. I would also like to point out, that the information Patch posted, is just support tickets, that doesn't include the amount of live chats, phone calls and abuse reports we also receive and address on a daily basis. I've unlocked this thread for commenting again now, I just wanted to have the opportunity to get us back on track before more comments were posted.
  3. Clearly you all are reaching it too easily, I should make the challenge harder! *walks away, laughing evily*
  4. I think at this point, this thread has perhaps long served its purpose and it might be heading off into a dark tunnel and about to take a wrong turn and get very lost (and I haven't had enough coffee yet to save us if we get lost). At this time, I am going to save us from forever being lost in said tunnel and am going to close the thread. If you have concerns of your privacy being violated, or the Terms of Service being broken, please submit an Abuse Report or a Support Ticket.
  5. That is gonna be a negative ghost rider, but we appreciate that you asked so nicely. However, I would be curious to hear why you need such a list, you are welcome to PM me here on the forums with why! -Tommy Linden
  6. Well, this is certainly an interesting thread! I will admit, I do not know very much about the furry community, except that everyone I have met from it thus far, is quite friendly and great to interact with! I do not work specifically on the marketplace, this did however prompt me to go on a quest to get some education, and I must say, I never expected it to be such a complex subject. Thanks to my fellow Lindens in a furry chatroom on our chat system (yes, some of us Lindens ARE furries) though for helping to answer some of my questions. So, I can put some of your fears to rest, we do not go out of our way to personally flag things on the marketplace. We get so many flags from our Residents, that we are always incredibly busy just reviewing those. I can also tell you, that we hear you, we are listening to your concerns, and feedback. I know Dakota, as well as myself and others have passed along the feedback for need of additional categories.
  7. If I am not mistaken, we actually turned this feature off, as it would require a fair amount of additional moderation on our part. I don't recall this being a utilized feature before, but if I am wrong, and everyone has been using the About Me section up until this point, please let me know. If not, then I stand by my original thought in that it was intentionally turned off.
  8. Hello and welcome to Notification Purgatory! I have been stuck in it since the dawn of this era of forum software. Unfortunately at this time, we are not able to add an option to delete old unread notifications. I wonder if eventually it will just cap itself out? I am sure I will find out in time. But hey, at least we have cookies here in purgatory!
  9. Hey All! We appreciate the feedback, but at this time we will not be adding a dark forum theme. However as I think someone else suggested in the thread, you can use your browser settings to make that change for you!
  10. @Phil Deakins I know you like when I have a reason to come respond to your posts, but please stop trying to break stuff on the forums!
  11. There are some old threads that are still very worth replying to, so unfortunately applying an auto lock feature is not something we are looking to add at this time. We understand that the necroing of old posts, can be incredibly annoying, and a little bit cluttering, but that is also why we have a team of awesome moderators. If you see someone necroing something that you feel shouldn't be, and adds no value to the conversation, please report it.
  12. It is just basic troubleshooting 101, that is all. I am not saying a 3rd party viewer would be causing issues, but its standard to ask folks to try it on the official viewer as well.
  13. Inquiring minds want to know, does it happen when you use our official viewer? If so, feel free to drop me your group name and while I can't promise an instant resolution, I can at least have my team take a look at it.
  14. I may or may not own a variation of the Super Tom shirt for real, and wear it often, and strike a super hero pose...
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