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New Perk for Premium Members ?


Phil Deakins
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On 11/7/2017 at 5:37 PM, BilliJo Aldrin said:

They should double the free land allowance to 1024. that won't cost them anything either

This, might be a perk that would actually interest me, at least somewhat more now than it ever has. The only other perk that even somewhat interests me is the stipend, everything else is absolutely useless for me (others' mileage may vary)

I dunno what self-diagnosed brainiac at LL decided this was a good idea, but that monkey needs a leash!

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^ what Tari said ^

I mean, I appreciate the longer transaction history so I don't have to remember to download it every month...it'll save me a few minutes. Nice!

But I can't think of one person who's going to hear about the longer transaction history and think "man, I should go premium".

Now - up the premium to 1024...how many more people would go, "hey, I think it might be time to give premium a try."

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6 hours ago, Peony Swee*****er said:

But I can't think of one person who's going to hear about the longer transaction history and think "man, I should go premium".

Maybe that's not the point. It kind of assumes the announcement is part of some drive to encourage users to sign up.

But really it's just a blog post announcing something they've added to premium accounts for people who have got premium accounts.

Would people rather they didn't announce it?

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27 minutes ago, wesleytron said:

But really it's just a blog post announcing something they've added to premium accounts for people who have got premium accounts.

You may be right, but, if that's all it is, then the timing of this announcement was atrocious.

This perk (they call it a benefit) isn't actually a perk because it doesn't add anything useful for anyone. The time spent producing it was completely wasted. In fact, I can envisage how it could make things worse. Before the change, those who want to download their transactions could do it at a particular time of each month - easy to remember. They can still do that, of course, but the temptation to do it every 3 months could easily cause it to be forgotten occasionally

Edited by Phil Deakins
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4 hours ago, wesleytron said:

Would people rather they didn't announce it?

It's the timing of course. Under normal circumstances that blog post would have triggered nothing more than a yawn if anybody had bothered to give it a second glance at all.

But it was posted only two days after this:

That made a huge difference. People had only just started to discuss what this new premium perk could be and although I don't think they expected much, they did expect something. And this is nothing.

Edited by ChinRey
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LL's exact wording on it in the pre-announcement was "More value for Premium subscribers" and said it was a "feature that’ll be helpful for merchants and shoppers".

I cannot see any value except for the occasional time that a creator doesn't get their transactions downloaded normally one month -- maybe offline due to uncontrollable issues or something.  The vast majority of shoppers seldom ever need to go that far back into their transaction logs, so it is not likely to be helpful for very many shoppers either - i.e. an extremely low percentage of Premium members.

 

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Exactly, Lil.

The fees hike blog said,:-

More value for Premiums subscribers. In the coming weeks, we’ll be rolling out a new perk for Premium subscribers (hint: it’s a feature that’ll be helpful for merchants and shoppers...).

The premium perk blog said:-

Today, we’re happy to share a brand new benefit for Premium subscribers: longer L$ transaction history!

and

Longer transaction history is just the latest benefit that Premium subscribers enjoy.

It certainly sounds as though the first blog was refering to the upcoming second one. I.e. "it’s a feature that’ll be helpful for merchants and shoppers". Yep. This is it. This is what the fees blog was so excited about. This is the bone that's intended to sweeten the hike in fees. It's not coincidental timing at all. It's the announcement that we're supposed to shout "Well done LL! Way to go! Keep up the good work!" about.

Edited by Phil Deakins
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34 minutes ago, Phil Deakins said:

It certainly sounds as though the first blog was refering to the upcoming second one. I.e. "it’s a feature that’ll be helpful for merchants and shoppers". Yep. This is it. This is what the fees blog was so excited about.

To be fair, we do not actually know that for sure. They may have something with a lttile bit of substance up their sleeve and the unfortunate timing may be a coincidence.

I don't believe that myself either of course but it is possible.

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2 hours ago, janetosilio said:

Simple business sense says you want your customers to feel like they are getting more value from your product. Everything LL does should have that concept in mind. They should be doing things to MAKE people WANT to be premium. Not go ‘meh....’

LL definitely could use some good marketing specialist and some good communication guy.
They are definitely using the worse possible wording and their promptness in  sending wrong signal to the customers should be studied at university, as a case study 

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3 hours ago, ChinRey said:

I don't believe that myself either of course but it is possible.

Yes it's possible.

Maybe these threads have made them rush to find and produce something worth having lol.

ETA: I don't even think that the 90 days is 3 months wherever you start it from - except Jan to Mar, because Feb usually has only 28 days, but in a leap year, even that won't be 3 months.

Edited by Phil Deakins
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3 hours ago, ChinRey said:

To be fair, we do not actually know that for sure. They may have something with a lttile bit of substance up their sleeve and the unfortunate timing may be a coincidence.

I don't believe that myself either of course but it is possible.

I think we do know it for sure, ChinRey. The fees hike blog said, " In the coming weeks, we’ll be rolling out a new perk for Premium subscribers" - A new perk - singular - just one.

The 90 days blog said, "Today, we’re happy to share a brand new benefit for Premium subscribers". I think a 'benefit' and a 'perk' are the same thing.

Those statements, together with the statement that it will benefit both merchants and shoppers, pretty much makes it conclusive, imo.

Edited by Phil Deakins
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9 hours ago, wesleytron said:
15 hours ago, Peony Swee*****er said:

But I can't think of one person who's going to hear about the longer transaction history and think "man, I should go premium".

Maybe that's not the point.

Except that this final paragraph in the announcement, especially the last statement, implies they are hoping to further entice more people to sign up.

       Longer transaction history is just the latest benefit that Premium subscribers enjoy. Other perks include weekly L$ stipends, priority entry to crowded regions, more group slots, exclusive gifts, a Linden home or tier allotment on the Mainland, and much more! Learn more and upgrade to Premium today at: http://secondlife.com/premium

 

 

 

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It seriously can't be the " In the coming weeks, we’ll be rolling out a new perk for Premium subscribers"  thing, can it?

I can't even.

 

LL, you can keep it, and we'll take the lower fees back again, thanks.

 

 

 

Also lets imagine that *someone* actually wanted it. Maybe some landowner or something. I can't imagine, but lets say someone was REALLY willing to pay extra for it even. Then LL wanted to give them that feature, for a fee.

But then that didn't happen, instead, all premium users got this "benefit". Even those that couldn't care less.

Is it really that smart to hoard data people are not interested in hoarding?

Edited by Lexbot Sinister
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2 hours ago, Pamela Galli said:

...

since they would not ask anyone who actually uses SL.

That may be a very important point here. This is a step back to old LL sins. I hope it's an isolated incident but time will show.

I have a theory what's behind this. It's probably a wild one but in case it actually has some faint roots in reality:

---

To all Lindens returning to Second Life from Sansar

Welcome home!

I hope you have had a wonderful time with lots of great challenges and that you are proud of what you have achieved. I also hope you are eager to get back to your old duties, developing what is still Linden Lab's main product.

But please note: the SL team you are rejoining now, is not the one you left four years ago. They are like night and day. Let's face it, the pre-2014 SL department was a mess. No communication, no focus, no structure, no clear concept of what needed to be done. The 2017 edition is well structured, they are systematically trying to handle the Herculean task they got dumped into their laps and they communicate.

Look at how Oz does his job these days - and Patch and Dakota and Grumpity - just to mention a few of the most visible ones - and learn from them. Considering the circumstances the product and the service they offer your customers today is at a quality level never ever seen in Second Life before.

They have certainly made mistakes throughout these last few years, huge mistakes even, sometimes infuriating the customers. The difference is that they have learned from them and used the experience to improve their act. It's a slow process and it's still not anywhere near the end but it has already given good results.

Those people all come from the same sad organisation as you do and if they can manage turn it around, you can too. You can even have a head start: just forget everything you think you know about how Second Life is run, developed and maintained and start from scratch.

Edited by ChinRey
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10 hours ago, wesleytron said:

Would people rather they didn't announce it?

As a people, I can answer that.

This people, would prefer they have never implemented it, and certainly not labeled it as some kind of new perk for residents, when it is, in fact, not. It was/is a waste of time spent thinking about it, deciding how to implement it, and then going forth with said plan. It was a waste of resources, regardless of how minuscule those resources used were/are, it was and will always remain, a wasteful use of resources. It was also a waste of hyping it up to the masses when the masses won't benefit, even remotely, lol. 

LL is kinda known for their wasteful nature when it comes to the resources at their disposal. So, it really didn't come as a surprise to me to see this being announced as some kind of awesome perk. I sort of expected to see something stupid from them, as their idea(s) of "perks", and most folks, don't seem to match and haven't for a very long time. I didn't quite expect something *this* stupid though, lol. This is the perk they claimed will benefit shoppers and merchants.......really?

Yeah, no..I stand by what I said, LL, leash that monkey. 

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I created a jira a few days ago suggesting to linden labs what they could do to improve premium. 1024sqm land was one of the things i suggested. The current status of the jira is accepted and 14 people have voted on it so far. If you want to give the jira a vote to show the lindens that we are serious about wanting these changes then you can vote it up and comment on it here

https://jira.secondlife.com/browse/BUG-202551

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1 hour ago, LittleMe Jewell said:

Except that this final paragraph in the announcement, especially the last statement, implies they are hoping to further entice more people to sign up.

       Longer transaction history is just the latest benefit that Premium subscribers enjoy. Other perks include weekly L$ stipends, priority entry to crowded regions, more group slots, exclusive gifts, a Linden home or tier allotment on the Mainland, and much more! Learn more and upgrade to Premium today at: http://secondlife.com/premium

 

 

 

That's because LL doesn't know the definition of the word much, lol.  That doesn't say much more to COME, it says they ARE the perks, as in, they exist, in the present. So, what is this much above and beyond what they listed?  sandboxes and live chat support are the only other perks I can think off of the top of my head (there may be more I cant think of, and I'm certain someone will point them out if I did) that they didn't list, lol. I don't call two things "much".

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1 hour ago, Tari Landar said:

That's because LL doesn't know the definition of the word much, lol.  That doesn't say much more to COME, it says they ARE the perks, as in, they exist, in the present. So, what is this much above and beyond what they listed?  sandboxes and live chat support are the only other perks I can think off of the top of my head (there may be more I cant think of, and I'm certain someone will point them out if I did) that they didn't list, lol. I don't call two things "much".

Besides the Premium only sandboxes, there are a few other places that only Premiums can get to (3-4 Premium hunts and some kind of racing area), but I doubt those would actually convince people to sign up.

This latest "perk" (chuckle) isn't going to convince anyone either, or even keep a Premium if they are thinking of dropping it. 

 

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