Caspervend is down

[Chic Aeon]

Both inworld and web.  So beware for awhile. Hopefully it will get fixed soon and I can get a redelivery. 

[Axel Naxos]

i have problems too

[Anna Nova]

AND as usual the Secondlife Status Page say's absolutely nothing.

[Qie Niangao]

6 minutes ago, Anna Nova said:

AND as usual the Secondlife Status Page say's absolutely nothing.

Never thought of it, but yeah: now that they bought Caspervend probably the Lab does need to report its status

[steeljane42]

5 minutes ago, Qie Niangao said:

Never thought of it, but yeah: now that they bought Caspervend probably the Lab does need to report its status

They did a few days ago when it went down for a little bit, but I suppose they are sleeping now.

https://status.secondlifegrid.net/incidents/9xhmthlwy4bh

[Pixieplumb Flanagan]

Seems it's resolved now.

[Sid Nagy]

1 hour ago, Anna Nova said:

AND as usual the Secondlife Status Page say's absolutely nothing.

Just to cut the Lab some slack:
A few are doing the graveyard shift at the Lab at these hours. It is not like all hands are on deck this early in the morning.
I would concentrate on the fixing, not on the writing in such a situation as well.
And it seems to have worked out as Pixie just reported.

[Persephone Emerald]

It's a good time to work on Inventory, rather than going shopping.

[LittleMe Jewell]

4 hours ago, Sid Nagy said:

Just to cut the Lab some slack:
A few are doing the graveyard shift at the Lab at these hours. It is not like all hands are on deck this early in the morning.
I would concentrate on the fixing, not on the writing in such a situation as well.
And it seems to have worked out as Pixie just reported.

 

True.  However, now that the incident is resolved, it is still a good idea to have documented it on the Grid Status page.  The page currently shows:

 

Maybe they will retroactively document it after the weekend.  I know they mostly don't work on the weekends, other than fixing critical breaks (and some customer support)

 

[Sphynx Soleil]

CasperTech services are - as some of you  have noticed - back online.

We believe that all missing transactions have been recovered at this time.

If something still isn't right, please let us know with a CT ticket - send a short IM to "CasperHelp Resident" and when you get the link back for the web form, fill out the details including CT transaction number(s) - this is NOT the number from the SL dashboard, but rather the transaction number given to the buyer in local chat at the time of purchase.

 

 

[Anna Nova]

19 hours ago, Sid Nagy said:

Just to cut the Lab some slack:
A few are doing the graveyard shift at the Lab at these hours. It is not like all hands are on deck this early in the morning.
I would concentrate on the fixing, not on the writing in such a situation as well.
And it seems to have worked out as Pixie just reported.

It's the California-centricity of things that sort of annoys me, @Sid Nagy.  Yes, we all know they are in bed in California, but SL is a global offering.  Still, all's well that ends well.

Both the transactions that I was awaiting arrived, just as @Sphynx Soleil said.

[Paul Hexem]

20 hours ago, Sid Nagy said:

Just to cut the Lab some slack:

Never.

[Sid Nagy]

2 hours ago, Anna Nova said:

It's the California-centricity of things that sort of annoys me, @Sid Nagy.  Yes, we all know they are in bed in California, but SL is a global offering.  Still, all's well that ends well.

Both the transactions that I was awaiting arrived, just as @Sphynx Soleil said.

For some reason the London office was short lived, never took really off. Maybe too expensive with in the end too little results?