Subsonic Oh Posted August 22, 2020 Share Posted August 22, 2020 Hey there! I finally meshed my wife/alt avatar. Yesyes laugh, but since I'm married with myself I really have less drama 🤪 Anyway, I'm not into sexual content, but some (a lot) items in the SL Marketplace are listed as "adult content", even some random skins are, and somehow I can't access to this content with my wife or give it to her as a present. In SL she can get adult content, but not in the Marketplace. I'm sure, when I signed her up manymany years ago (04/2007) I didn't gave her an underage birthday. And it's over 13 years ago, so... I'm very sure she has to be over 18. I can't find a way to correct her birthday or whatever is needed to give her access to adult content on the Marketplace (I think I've searched every page on the SL website). Any ideas? Or do I have to give SL payment info for her? Thanks a lot in advance! 1 Link to comment Share on other sites More sharing options...
Alwin Alcott Posted August 22, 2020 Share Posted August 22, 2020 you can create a support ticket but adding payment info might be faster ( and removing!...women like to spend LOTS! even alts...) normally that should help... if not, the ticket route is the way to go. 1 1 Link to comment Share on other sites More sharing options...
So Whimsy Posted August 22, 2020 Share Posted August 22, 2020 I had the same problem. It seems old accounts glitch when it comes to age verification if they've never done it until waaaaay later and only LL can fix it on an account to account basis. 2 Link to comment Share on other sites More sharing options...
MaxMare Posted August 22, 2020 Share Posted August 22, 2020 I believe you can set this in your/her viewer preferences, change maturity rating from general/moderate to adult... Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 22, 2020 Author Share Posted August 22, 2020 4 minutes ago, MaxMare said: I believe you can set this in your/her viewer preferences, change maturity rating from general/moderate to adult... As I said, she can access everything (general/mature/adult) inworld, and it's also set this way. It's only the Marketplace with the restrictions. But thank you Will try adding payment info, otherwise I'll send a ticket. Thanks a lot guys!! Link to comment Share on other sites More sharing options...
Nalates Urriah Posted August 22, 2020 Share Posted August 22, 2020 You have to set your GMA preference in the marketplace too. The setting is at the top on the MP Home page. 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 23, 2020 Author Share Posted August 23, 2020 9 hours ago, Nalates Urriah said: You have to set your GMA preference in the marketplace too. The setting is at the top on the MP Home page. Hi Nalates! Thanks a lot, but I really knew that 😅 Look, I can't change it: I've also added my PayPal account as payment method, nothing changed. Just opened a ticket at the SL support. I think only they could help here. Have a nice sunday all! 1 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 26, 2020 Author Share Posted August 26, 2020 Opened a ticket as I said. First I had to tell them my email adress, my city/state/country. And now: Quote Unfortunately, our records show that a date of birth was never entered for this account upon registration. Our Terms of Service requires that a Resident provides their true date of birth when registering a Second Life account. http://lindenlab.com/tos#tos3 To manually verify your age, please submit a color-copy of BOTH sides of your government-issued photo ID that includes your name and date of birth. Acceptable forms of photo ID include: A) Driver's license, B) Passport, or C) any other form of government-issued photo ID. The ID must not be expired and must be valid for the next sixty (60) days. The copy must also be clear, in color, and undamaged. We also require a "selfie", which is an image of you, holding up the ID so that we can verify that it is indeed your ID. This photo needs to be legible to where we can read the ID. Please attach your verification documentation to this support case as a file under 5 MB in size. In the SL policies ... http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alt_account_policies ...I've read you can have up to 5 accounts per household. As this is my 2nd avatar (I only have 2) it shouldn't be a problem to send them the passport and photo proof. Or what do you think? I don't want to risk to loose this account! Link to comment Share on other sites More sharing options...
Syo Emerald Posted August 26, 2020 Share Posted August 26, 2020 14 minutes ago, Subsonic Oh said: I don't want to risk to loose this account! Nobody at LL cares how many alts you have. Alts aren't against the TOS, so no need to worry. 1 1 Link to comment Share on other sites More sharing options...
Alwin Alcott Posted August 26, 2020 Share Posted August 26, 2020 20 minutes ago, Subsonic Oh said: this is my 2nd avatar you' a saint with just two 2 Link to comment Share on other sites More sharing options...
Lewis Luminos Posted August 26, 2020 Share Posted August 26, 2020 Officially you're allowed 5. Unofficially, they don't seem to care, unless you start using them to cause trouble. 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 26, 2020 Author Share Posted August 26, 2020 It's just annoying when you wanna style your alt and can't buy stuff. I wonder how they do these ratings for moderate and adult lol Even some stupid skins are adult, or a shoulder reshaper, just annoying^^ Also it's funny that my 1st ava can buy my alt stuff when it's moderate, but no adult stuff. Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 28, 2020 Author Share Posted August 28, 2020 Yeah! Finally Linden Labs added my RL-Birthday to my account. It was said, I can now access M and A content. Re-logged in - still doesn't work :'D -> new ticket submitted... Link to comment Share on other sites More sharing options...
Resi Pfeffer Posted August 28, 2020 Share Posted August 28, 2020 On 8/27/2020 at 12:30 AM, Subsonic Oh said: It's just annoying when you wanna style your alt and can't buy stuff Better you get that stuff for your alt... Login as Subsonic and add the adult rated items for your alt as a gift to your shopping cart. So you dont have to wait until LL has fixed the issue. 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 28, 2020 Author Share Posted August 28, 2020 Just now, Resi Pfeffer said: Better you get that stuff for your alt... Login as Subsonic and add the adult rated items for your alt as a gift to your shopping cart. So you dont have to wait until LL has fixed the issue. This only works for mature content. Can't give her adult content, already tried 😅 But thanks for this idea!! Link to comment Share on other sites More sharing options...
Resi Pfeffer Posted August 28, 2020 Share Posted August 28, 2020 1 minute ago, Subsonic Oh said: This only works for mature content. Can't give her adult content, already tried 😅 But thanks for this idea!! Damn, i thought i would be smarter than LL 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 28, 2020 Author Share Posted August 28, 2020 Just now, Resi Pfeffer said: Damn, i thought i would be smarter than LL lol we both thought we'd be hahaha at least it works with mature content. The other problem is, I can't try mature demos on her, because 0L$ content can't be given as present ... Link to comment Share on other sites More sharing options...
Resi Pfeffer Posted August 28, 2020 Share Posted August 28, 2020 1 minute ago, Subsonic Oh said: The other problem is, I can't try mature demos on her, because 0L$ content can't be given as present ... Depending on how fast you need to see the results, you also could turn Subsonic into her, using demos for whatever your alt alreads has attached. If you save your current outfit before you mess around, it wouldnt be that much of a pain. Or you just wait ^^ 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 28, 2020 Author Share Posted August 28, 2020 1 minute ago, Resi Pfeffer said: Depending on how fast you need to see the results, you also could turn Subsonic into her, using demos for whatever your alt alreads has attached. If you save your current outfit before you mess around, it wouldnt be that much of a pain. Or you just wait ^^ Uggh basically a good idea but that's really way too complex for something, which should usually work... Link to comment Share on other sites More sharing options...
Marianne Little Posted August 28, 2020 Share Posted August 28, 2020 3 hours ago, Subsonic Oh said: Yeah! Finally Linden Labs added my RL-Birthday to my account. It was said, I can now access M and A content. Re-logged in - still doesn't work :'D -> new ticket submitted... You're so patient! 🏆 I would feel annoyed after sending LL a picture of my (ugly) self and it still did not work.... 1 Link to comment Share on other sites More sharing options...
Subsonic Oh Posted August 28, 2020 Author Share Posted August 28, 2020 Another LL agent took control about my issue. Now it's working lmao ..finally! \ô/ 2 Link to comment Share on other sites More sharing options...
Jennifer Boyle Posted September 3, 2020 Share Posted September 3, 2020 On 8/26/2020 at 2:20 AM, Subsonic Oh said: Opened a ticket as I said. First I had to tell them my email adress, my city/state/country. There are some things that I think are interesting about the message from LL. One is that they are requiring documentation of a date of birth, but when people open new accounts, they just take their word for it. Another is that it says "Our Terms of Service requires that a Resident provides their true date of birth when registering a Second Life account." I searched the TOS for "birth" and got no hits. When I searched it for date, the only occurrences were unrelated to date of birth. Finally, the account was opened in 4/07, so for the account holder to be under 18 now, they would have had to have opened it at age five or younger. How likely is it it that someone opened an account at that age? Link to comment Share on other sites More sharing options...
Syo Emerald Posted September 3, 2020 Share Posted September 3, 2020 29 minutes ago, Jennifer Boyle said: There are some things that I think are interesting about the message from LL. One is that they are requiring documentation of a date of birth, but when people open new accounts, they just take their word for it. Another is that it says "Our Terms of Service requires that a Resident provides their true date of birth when registering a Second Life account." I searched the TOS for "birth" and got no hits. When I searched it for date, the only occurrences were unrelated to date of birth. Finally, the account was opened in 4/07, so for the account holder to be under 18 now, they would have had to have opened it at age five or younger. How likely is it it that someone opened an account at that age? I would assume they handle this simply the same way as any other request of changeing the date of birth entered at account creation, for example when people claim to have made a mistake when entering their date of birth. Link to comment Share on other sites More sharing options...
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