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IS SL MP down?


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1 minute ago, Nickola Martynov said:

It's funny. I always picture an alarm going off in LL HQ when people are trying to log in but can't.

I've spent many a night in IT Ops on late shifts at weekends, and it's often acase that the systems by which you normally hear that something isn't working , simply don't work well at these times.

You don't get calls from the helpdesk call center people because they went home on Friday at 7 pm. You don't get emails from the support ticket team because they went home on Friday at 5 pm.

You might not notice that anything is wrong at all until you get a frantic phone call from a manager who got bored and logged into the forum and noticed a thread with people complaining that something was broken.



 

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1 minute ago, Klytyna said:

I've spent many a night in IT Ops on late shifts at weekends, and it's often acase that the systems by which you normally hear that something isn't working , simply don't work well at these times.

You don't get calls from the helpdesk call center people because they went home on Friday at 7 pm. You don't get emails from the support ticket team because they went home on Friday at 5 pm.

You might not notice that anything is wrong at all until you get a frantic phone call from a manager who got bored and logged into the forum and noticed a thread with people complaining that something was broken.



 

This. Since Lindens use the service too, one of them will eventually be trying to login too, hit the same issue and call up night shift to check on it.

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Me and one other person were having trouble getting to the Buy L$ page about 10 hours ago, which lines up with this thread starting.  It's working fine now, but it made a KittyCatS auction kind of interesting yesterday!

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12 hours ago, animats said:

Does Linden Labs have a control room?

Linden LAB will have an "IT Operations Center" but with the move to this Cloud nonsense, they will be planning to close that down.

That's the cost saving in Cloud. You pay somebody else 80% of the cost of doing IT Support your self properly, to do it for you at 60% of the quality...

Imagine how long it will take to fix things when the system is...

You complain to LL in California, LL complain to Cloud-Crap Inc in Boston, Cloud-Crap Inc complains to Uglutz Server Farm, in Outer Mongolia, Uglutz Server Farm sends a message by pony express to Shagutz, the 12 yr old boy who shares a yurt, 60 miles away in a semi permanent encampmet, with the server that's running your region, telling him to press the Big Red Button, twice!

:D 
 

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