JoJo Aurelia Posted February 27, 2018 Share Posted February 27, 2018 All day I've had one issue after another. I suddenly couldn't log in. I eventually even reinstalled Firestorm. To no avail. I turned my computer off, back on, and I got in. BUT as soon as I logged out, the same behavior. Now I can't get in AT all. I rebooted. I tried resetting my router. I tried SL viewer. THEN I was unable to log onto their actual website! Why would I not be able to log into the website or the server??? There's nothing reported on their status page. I tried getting help (prem member). I finally after trying for hours got to their website. Nope, no one there to help in chat. No one answered my in live chat and NO one send me an email when I tried writing a ticket. I closed the ticket when I got in the one time, now I regret it because I can't get back. It took me 30 mins to get to this forum. Am I suddenly BANNED?? Is this what it looks like?? HELP. I have a store and I can't help customers. Link to comment Share on other sites More sharing options...
MoiraKathleen Posted February 27, 2018 Share Posted February 27, 2018 There have been multiple instances of issues with logins this afternoon. I think, right now, people are starting to be able to log in again. There is some delay between when an issue is first noticed, and when their status page gets updated. Also, when it is back up again, everyone trying to all log back in at the same time can also cause some bottlenecks in the process, I think. Link to comment Share on other sites More sharing options...
MBeatrix Posted February 27, 2018 Share Posted February 27, 2018 (edited) 4 hours ago, Faye Feldragonne said: All day I've had one issue after another. I suddenly couldn't log in. I eventually even reinstalled Firestorm. To no avail. I turned my computer off, back on, and I got in. BUT as soon as I logged out, the same behavior. Now I can't get in AT all. I rebooted. I tried resetting my router. I tried SL viewer. THEN I was unable to log onto their actual website! Why would I not be able to log into the website or the server??? There's nothing reported on their status page. I tried getting help (prem member). I finally after trying for hours got to their website. Nope, no one there to help in chat. No one answered my in live chat and NO one send me an email when I tried writing a ticket. I closed the ticket when I got in the one time, now I regret it because I can't get back. It took me 30 mins to get to this forum. Am I suddenly BANNED?? Is this what it looks like?? HELP. I have a store and I can't help customers. Don't worry, it's just SL banning itself. Keep an eye on the grid status blog. Despite, the Lab insists it's a problem with logins, it's much more than that (issues in their network system?) as the lag is horrible, at times. It's on times like these that I wonder where did go all those millions they recently said they are investing in SL. The GSP says they are still "investigating", and maybe those "investigators" need to be investigated too. Edited February 27, 2018 by MBeatrix typo correction Link to comment Share on other sites More sharing options...
FaintOutline Posted February 27, 2018 Share Posted February 27, 2018 I have basically been locked out of SL for two days, all of the 26th, and now half for the 27th (Eastern Standard Time). I have gotten on for short periods of time, only to be booted off. MarketPlace is nonfunctional. What a mess they are in. Link to comment Share on other sites More sharing options...
Setiaa Posted February 27, 2018 Share Posted February 27, 2018 omg again cant login what they doing with sl ???? overr 1 hour no way to get online in sl Link to comment Share on other sites More sharing options...
LamyaeNeferati Posted February 27, 2018 Share Posted February 27, 2018 what is that mess since yesterday? Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted February 27, 2018 Share Posted February 27, 2018 Grid status simply says there are problems that they are working on. We'll just have to wait. https://status.secondlifegrid.net/ Link to comment Share on other sites More sharing options...
LamyaeNeferati Posted February 27, 2018 Share Posted February 27, 2018 additionally https://id.secondlife.com went down, all the logging process is broken Link to comment Share on other sites More sharing options...
JoJo Aurelia Posted February 27, 2018 Author Share Posted February 27, 2018 I'm thankful for these responses. I still can't get in, even though yesterday I managed after several hours. But once I logged out, I was unable again. Honestly since 09 I've never had this kind of problem. 1 Link to comment Share on other sites More sharing options...
Aishagain Posted February 27, 2018 Share Posted February 27, 2018 (edited) I have posted this elsewhere in these forums but here is as good a place as any. SL's central server cluster has failed. This is NOT a viewer-related issue, though FS suffers more than LL in that the viewer needs to access the FS blog server to get its start-up splash and that server is being swamped by folk desperately trying to log in. This is NOT a Login server failure either, although LL appear to be in denial about this. 1) The current technical support at LL simply does NOT have the knowledge or understanding of SL to repair this failure. 2) LL have steadfastly refused to spend money, much needed money, on the SL infrastructure. It has finally broken and SL is dying. This is what heart-failure looks like. By the way I have been an thoroughly addicted SL user for nearly 10 years now and this pains me more than I can adequately state Edited February 27, 2018 by Aishagain Link to comment Share on other sites More sharing options...
JoJo Aurelia Posted February 27, 2018 Author Share Posted February 27, 2018 11 hours ago, MBeatrix said: Yesterday there was no status at all. Now I see one. Don't worry, it's just SL banning itself. Keep an eye on the grid status blog. Despite, the Lab insists it's a problem with logins, it's much more than that (issues in their network system?) as the lag is horrible, at times. It's on times like these that I wonder where did go all those millions they recently said they are investing in SL. The GSP says they are still "investigating", and maybe those "investigators" need to be investigated too. I tried the links from LamyaeNeferati and got this: Forbidden Your request is being denied because it lacks the permissions needed to make it. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted February 27, 2018 Share Posted February 27, 2018 10 minutes ago, Aishagain said: I have posted this elsewhere in these forums but here is as good a place as any. SL's central server cluster has failed. This is NOT a viewer-related issue, though FS suffers more than LL in that the viewer needs to access the FS blog server to get its start-up splash and that server is being swamped by folk desperately trying to log in. This is NOT a Login server failure either, although LL appear to be in denial about this. 1) The current technical support at LL simply does NOT have the knowledge or understanding of SL to repair this failure. 2) LL have steadfastly refused to spend money, much needed money, on the SL infrastructure. It has finally broken and SL is dying. This is what heart-failure looks like. By the way I have been an thoroughly addicted SL user for nearly 10 years now and this pains me more than I can adequately state Do you know how many times in the past decade people have claimed damn near this exact same thing? Yet SL is still here and LL always manages to get things running again, even if it takes a while. Hell, these past couple of days have been super mild compared to 2007-2008. Link to comment Share on other sites More sharing options...
Aishagain Posted February 27, 2018 Share Posted February 27, 2018 2 minutes ago, LittleMe Jewell said: Do you know how many times in the past decade people have claimed damn near this exact same thing? Yet SL is still here and LL always manages to get things running again, even if it takes a while. Hell, these past couple of days have been super mild compared to 2007-2008. Yes, I remember most of them and these crashes ARE different. 2007-8 was part of a learning curve for LL. It is a shame they did NOT learn. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted February 27, 2018 Share Posted February 27, 2018 5 minutes ago, Aishagain said: Yes, I remember most of them and these crashes ARE different. 2007-8 was part of a learning curve for LL. It is a shame they did NOT learn. And the latest blog post tells us that it really is a DDoS attack. Not an LL server cluster failure. I've never actually known LL to flat out lie about a problem. If it is something internal, they will simply keep quite or give various ambiguous statements. 3 Link to comment Share on other sites More sharing options...
Umeko Melune Posted February 27, 2018 Share Posted February 27, 2018 My biggest question is, Why on earth would anyone DDOS a virtual reality game? Is life that boring, you have to attack a game? Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted February 27, 2018 Share Posted February 27, 2018 1 minute ago, Umeko Melune said: My biggest question is, Why on earth would anyone DDOS a virtual reality game? Is life that boring, you have to attack a game? Banned accounts - it has happened before. However, checking http://downdetector.com/ gives the impression that it could be an overall network DDoS attack. 2 Link to comment Share on other sites More sharing options...
LamyaeNeferati Posted February 27, 2018 Share Posted February 27, 2018 youpee first login for one of my alts since Sunday.... sadly loose all my G&S sheeps that died from thirst meanwhile.... a little bit fed up Link to comment Share on other sites More sharing options...
Umeko Melune Posted February 27, 2018 Share Posted February 27, 2018 Quote Banned accounts - it has happened before. However, checking http://downdetector.com/ gives the impression that it could be an overall network DDoS attack. Thanks! Omg this is crazy. 1 1 Link to comment Share on other sites More sharing options...
Nickola Martynov Posted February 27, 2018 Share Posted February 27, 2018 Apparently whoever it is hit InWorldz as well, maybe other grids too. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted February 27, 2018 Share Posted February 27, 2018 3 minutes ago, Nickola Martynov said: Apparently whoever it is hit InWorldz as well, maybe other grids too. Level 3 and some other network providers have been impacted also, so seems to be more network overall rather than a particular game or few specifically targeted. Link to comment Share on other sites More sharing options...
LamyaeNeferati Posted February 27, 2018 Share Posted February 27, 2018 DDOS, sadly, but a really good reason to understand the issue and then stay quiet while they are working on it... Link to comment Share on other sites More sharing options...
Drake1 Nightfire Posted February 27, 2018 Share Posted February 27, 2018 "Update - We’re experiencing ongoing service interruptions as a result of DDoS attacks. More details in the blog https://community.secondlife.com/blogs/entry/2312-unscheduled-ddos. We are actively working on the issue, and will provide updates via this status page. Please contact Support if you encounter any difficulty with purchases made during this time " From the Grid Status page... Not sure what an "unscheduled ddos" is or why they would schedule such a thing, but hey. At least they know what it is. 1 Link to comment Share on other sites More sharing options...
Aishagain Posted February 27, 2018 Share Posted February 27, 2018 Mea Culpa I was wrong and I was credulous with a contact that had an axe to grind. I know enough to be worried but not enough to spot a shovel full of BS as it was served to me. Sorry! My point about the lack of inward investment into SL's infrastructure remains and is valid, but let's face it, we all know that! 1 1 Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted February 28, 2018 Share Posted February 28, 2018 6 hours ago, Umeko Melune said: My biggest question is, Why on earth would anyone DDOS a virtual reality game? Is life that boring, you have to attack a game? more then likely it's an attack on LL's upstream provider, meaning whom ever got pissed off at the upstream took all the blocks of ip's and just went to hammering them, which includes the ranges LL uses for sl. Link to comment Share on other sites More sharing options...
AnukManeewong1260 Posted April 18, 2018 Share Posted April 18, 2018 (edited) It's happen Since April 16th 2018. It's happens on the LL's Provider Again. I have tested the SL Function on the ISP and VPN (Having 499/502 error on my Viewer Log) and It's Happen over and over Again. also. LL Should looking the DDOs Issues to The Upstream Provider. for the user that continuing using SL forever. Edited April 18, 2018 by AnukManeewong1260 Link to comment Share on other sites More sharing options...
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