Theresa Tennyson

Ayesha Askham wrote: Latest info Have made contact with Zayo, the Abovenet parent company, but they are asking for account information, which I have no idea how to provide. I assume my ISP would have such an account, but so far I have not been able to obtain it. I do not know how to progress this matter further. ETA Friday 27th: I have raised a ticket with Virgin Media today quoting some info given by support at Zayo (Abovenet), so we will see what happens. I know that not all affected users are on VM connection, but I bet most, if not all, use Abovenet to reach SL. I do wonder if the recent increase that we all probably see in sim-to-client data streaming is causing one of the servers to throttle the connection? That implicates recent SL server-software "improvements". @Yuriko: I do notice that once your connection reaches abovenet at uk.above.net, the pathway is identical to mine. My research is showing that the routing an internet connection takes is determined by the ISP of the party that initiates the connection - in other words, in SL it's the end user's ISP. The route is at least partially based on the contracts that ISP has with other networks. If your connection to the SL servers goes through the above.net lines it's because your ISP has a "peering" arrangement with above.net and has nothing (that I can tell) to do with LInden Lab. For instance, my connections to the SL servers NEVER go through above.net from my location in the central US, even when I'm connecting to the same region servers that those having problems are connecting to over the above.net system. My research also showed that Virgin Media has a had lot of issues with their broadband recently, and they use above.net as a backbone provider even within the UK.

Linden Lab recently made major internal changes to the Mac viewers to use the current Mac development system ("Cocoa") instead of the older one that had been used ("Carbon.") These changes have only been made recently and not surprisingly not everything was 100% correct when released. (This is pretty typical for ANY software release.) There have been a few Cocoa-related fixes released in the "Maintenance" viewer, which is the equivalent of the old beta viewers. You might want to try it: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.6.7.281236

You're probably running out of memory. With 32-bit memory addressing there's only about 1.5 GB of memory available for Second Life and in a crowded area, especially with higher graphics settings and a lot of camera movement, you'll use that up really quickly. Your total system memory is also fairly low and I'm sure running voice isn't helping either. Your specs sound odd - I'm surprised you'd have that little memory and a 32-bit OS with an i5 and a 6-series graphics card. Did you piece your system together re-using some things from an older system?

Dillon Levenque wrote: I delete them. Sometimes I remember to make a copy first, sometimes I don't. Most times it doesn't matter much either way since I leave my shape alone. I don't know that I've ever seen a resizer script on anything other than wearables: clothing/shoes/hair. Do other objects have them? I have a couple of motorcycles that have them - useful because motorcycles are very tricky to fit properly otherwise. (Very few vehicles are modifiable.) I deleted the resize scripts after resizing them when I realized how extensive they were and sim crossing improved dramatically.

nahladahl wrote: So no matter where I buy my skin, I should still have the ability to use the sliders to change the body shape? Yes I do still have the shapes that came with the account and some from freebie island. Like I said before, it must have been because they were demo skins. Skins and shapes are different and separate things - the "shape" is the 3D form of your avatar and the "skin" is basically painted on it. You can use a skin from one place and a shape from another, or make a new shape. If you were using the shapes that come with skin demos they're not normally editable because demos are only samples and the maker will want you to buy the full version. If you pay for a shape make sure it comes with "modify" permissions - that determines whether or not you can use the sliders.

Coby Foden wrote: iceing Braveheart wrote: ... Linden Labs the creator of Second Life ... I wonder where this misnomer Linden Labs comes from? The company is Linden Lab. A couple of possibilities: 1) Many technical companies are formally named "[Name] Laboratories" - a couple of examples are Abbot Laboratories, who make pharmaceuticals, and Dolby Laboratories, who develop audio systems. Their names are frequently informally shortened to "[Name] Labs." It's much more common to hear "Labs" than "Lab" in situations like this. 2) Some English speaking regions tend to describe a business by adding a posessive " 's" to the owner's name even if this isn't the legal name of the firm. It's especially common in Canada, where auto workers often say they work at "Ford's" or "Chrysler's." It's so common in Canada that the American snacks known as "Reese's Peanut Butter Cups" in the US are labled "Reese Peanut Butter Cups" in Canada but are invariably pronounced the same way that the American name is.

You can go to "Preferences" - "Chat" and set "Local Chat to "No action." Then when your chat console is closed or on an IM local chat will be completely invisible. If you need it you can still go to "(Nearby chat)" in the chat console without having to change your preferences back.

This was what we heard from someone in a similar situation: "After investigating, we found out that the proxy in our institutions needs to be configured to bypass second life - bake-texture.agni.lindenlab.com I hope this helps anyone out there behind a proxy."

The dance ball will ask you for permission to animate your avatar. This will be a pop-up notice in the upper right corner of your screen. You have to click a button to allow it to make you dance - it won't start you dancing if you don't do this. If you don't respond to the notice in a certain amount of time it will shrink to an icon of an envelope - you can then click on the icon to get the notice back. It can be easy to miss the notifications if you aren't looking for them.

SandraLee Aeon wrote: Hi Theresa, Thank you for your response... I do not know what the table is... is that something that would be hard to edit? If I just left it alone with this card, would it just take care of itself when the update happens? If the card isn't listed in the table it will only run at very low settings. It's possible to download and install updated tables - I know Firestorm has been working hard at keeping their tables updated and Linden Lab should update the table for the main viewer soon too. This JIRA entry has more information on updating tables for newer video cards: https://jira.secondlife.com/browse/MATBUG-360

SandraLee Aeon wrote: HI there, I am planning on getting a new laptop. The one that I am looking at has a 4th Gen i7 processor, and a Nvidia GT 745M graphics card with 2GB of dedicated graphics, 8GB of RAM, and 1TB of hard drive. Is that good? In particular, is the graphics card going to be good for SL? ~Sandy The graphics card should be pretty good; not as good as midrange desktop card but better than most laptops, and Nvidia cards traditionally work well for SL. The one problem you may have is the table (i.e. a sort of internal chart) the viewer uses to see what capabilities a video card has - some new cards like the Nvidia 7 series aren't on the table yet in some viewers yet so you may need to work around that until the table is updated which should happen fairly soon. Until then it's possible to download separate updated tables or edit the table yourself.

1) Are you trying to connect from a school or business? Many schools and businesses use "proxy servers" that control what parts of the internet users of their computer systems can connect to. Linden Lab has recently changed how avatars are rendered and proxy servers need to allow a new type of connection for SL to render avatars properly - you'd need to contact your system administrators. 2) Are you on internet that's provided wirelessly - as in by satellite or (especially) cell phone network? Some wireless providers modify incoming signals and if that happens to the new avatar-appearance signals the viewer can't draw them. T-Mobile networks are known to cause this problem. If that's what's going on unfortunately there isn't a lot you can do right now other than finding another provider. (Note that this doesn't have anything to do with wireless connections inside your home, just with the connection to the provider itself.)

Perrie Juran wrote: Drake1 Nightfire wrote: It looks like someone in your group is contributing 870m of land... if someone else is contributing shouldn't the detail appear in the group land window? all that is listed are my two parcels. Since you're donating to a group your 8704 square meters has the landholding power of 8704 * 1.1, which would be 9574 square meters. If you buy land for the GROUP, you can actually get about 1300 square meters more rhan the group has now Since you've donated all your landholding rights you can't actually buy anything for yourself without moving up a tier level. You need to manually set the amount of tier you donate; it doesn't update automatically. You can reduce your contribution somewhat if you like but you still won't have enough to buy the entire 4096. As has been noted, you can get all the land sale income if you go into the group role descriptions and remove the ability to "Pay group liabilities and recieve group dividends" from all roles other than the owner. If there's a reason you still want the land in your own name you could: 1) Reduce your donation as much as possible to still cover the group needs. 2) Subdivide off a chunk of the group land that would be smaller than the tier allowance you've un-donated. 3) Sell the subdivided piece to yourself. 4) Reduce your donation more, as the group now has less land. 5) Lather, rinse, repeat until you have all the land you want back. You MAY be able to reduce your donation by the full amount for the piece you want to transfer to yourself, leaving the group slightly in land debt temporarily, and then immediately sell the land you want to yourself - the system will allow you to reduce your donation to less than the group requires. However, I'm not sure what the repercussions of this are.

Sounds like you're running a laptop with Intel graphics and Windows 8. Try updating your graphics drivers (just because it's new doesn't mean your manufacturer updates drivers on the assembly line). If that doesn't work, go to "Preferences - Graphics - Advanced" and turn off "Basic Shaders." The walking and loading issues are a connection problem which might or might not be helped by a wired connection.

Second Life tries to open a lot of Internet connections simultaneously. The upside is it can bring in a lot of information very quickly if your internet service and hardware can handle it; the downside is some services/hardware CAN'T handle it. Here are some things you can try to reduce the number of connections SL uses: 1) Go to the "Advanced" menu (Ctrl-Alt-D if you don't see it) and go to "Show Debug Settings." Type in this phrase in the dialog box until it auto-completes and then hit "Return" - "MeshMaxConcurrentRequests" (no quotes,) The value under "Number of threads to use for loading meshes" is probably going to be 32. Drop this to 8. 2) Open the "Develop" menu (Ctrl-Alt-Q) and go to "HTTP Textures." Try turning this off (select it to remove the check mark). This will mean that textures may load a little slower but it will free up connections for other services to use.

Natalia Corvale wrote: I'm having the same problem, although I'm currently using a tethered cell phone for my laptop. Everything loads but the skins. I'm using the latest firestorm viewer, have updated my graphics drivers, cleared cache, but nothing seems to rezz the skins. Everyone is gray. Interesting though....when I go in to appearance and choose edit shape or outfit...boom I come in full color skin and all but the moment I go out of appearance. Back to gray. It's the tethered cell phone connection. Some cellular carriers handle certain types of communication in ways that are incompatible with the server-side appearance process. T-Mobile is known for causing problems, for instance. Monty LInden is asking for people to file bug reports if they have these problems so they can figure out if there's a way to get around this. More info in this thread: http://community.secondlife.com/t5/Second-Life-Server/SSB-via-T-Mobile-cellphone/m-p/2203481#M11978

Kwimm wrote: I want bigger boobs than the current 100% allowed AND I like the physics. Prim boobs do not work with physics, although I have bought some which offer a 'jiggle'. I find myself going back to the "tinier SL boobs" just for the physics. I need an Appearance slider AO PS. I once bought a set of prim boobs that did not have a maximum - my boobs were bigger than the sim - I am not kidding. I don't use those ones now, but I don't understand why LL has forced people to buy (or make) body parts that are in essence inferior to the avatar itself, in that they are an attachment that is worn. At least the avatar can have boobs, whereas anyone who wants a 'certain part of the male anatomy' HAS to buy one as an attachment. There is no other choice - like growing your own. So, the main question remains - why are there maximums on the Appearance sliders? The default avatar is actually a mesh - a model made up of polygons. There's no way to add more polygons to the model by using sliders. Therefore, when the sliders increase the polygons in that part of the body have to get bigger. The bigger they get, the worse things look because the polygons are flat surfaces. Part of the reason there are limits is so that body parts don't get so stretched they look like geodesic domes - actually avatar breasts tend to look like that anyway at the maximum slider values. The current avatar was made many years ago and the number of polygons is very low compared to modern models - mesh breasts have more, and in fact MANY more, polygons than the entire default avatar mesh.

Perrie Juran wrote: I'm just going to tackle this one point. Maybe it is misleading or confusing to talk in terms of "the cost of running a Sim(ulator). Go back up to my comments about SL's Economic Model, Post #73. As far and as best as I understand it, the primary source of income for SL is through selling and "renting" SIMs. Out of that income, LL has to pay ALL of it's operating expenses, from hardware, to licensing fees, to salaries, etc, etc. What is left after they pay all those expenses is their Net Income. None of us no or can know what LL's profit margin after ALL expenses are paid is. It could be very high or maybe not as high as any one thinks. Regardless, that is the Economic Model SL is built on. I personally can not think of a better one which would work as well as this one has. All of them have their pros and their cons. Also, a significant number of people who are paying Linden Lab's land prices, especially for a full region, are actually taking more money OUT of SL than they're putting IN, or at least have net expenses that are far lower than the land price when their SL income is factored in. If you just want to own "land" SL isn't even close to your best value but SL can be far more than that.

You're ignoring five little words that are in those clauses - CG Textures actually redacted them: "EXCEPT AS PROHIBITED BY LAW" As to the rest - think about it. If you make an object and put it on the ground, Linden Lab has to "distribute" it to everyone who is within draw distance of it. As far as "selling"? If someone buys an object that you make in world or on the Marketplace they aren't really buying it from you, they're buying it from Linden Lab, who will then give you tokens that they very much don't want considered as currency.

Look among your clicky buttons on the bottom and/or sides of the screen for a button with a picture of an eye and/or the label "Camera Controls." Clicking that button will show the controls; clicking them again will hide them. The location usually is remembered; sometimes it goes back to the default if you do things like reinstall, run a viewer that has a radically different interface like Singlarity, or look at it funny. If you don't have a button matching that description right-click the ones you do and select the "Toolbar Buttons" option. This will bring up a box with all the possible buttons. Drag the appropriate button somewhere handy. The controls will pop up in the same place regardless of where this particular button is.

Supersatan3 wrote: Hai Guyz, I just saw Second Life selling in-world items on Amazon, namely vehicles and pets. A few years ago, I remember how they used to sell newby land plots, which were superior to other forms of land in many ways, they didn't count against your tier, the 80 prim house didn't count against your prim allotment. One of Second Life's draws is that users can sell their own creations, and some even make an RL living through Second Life. When LL sells their own creations in Second Life, they are competiing against people who are their customers. Should LL really compete against second-party creators in SL? The items LL is selling are the same vehiles that were previously given out as free gifts to premium members. I remember at least one person on the forums who wasn't into sailing until he got the free gift sailboat from LL and then liked SL sailing so much he bought several expensive boats from resident-owned shipyards. In that case the LL products CREATED business for third-party builders that wouldn't have been there previously.

You're having problems with your "hair base". This is an item you must wear as part of your avatar that formerly was used to represent hair but now is usually used only to set eyebrow shapes. Most people shrink their hairbases so that it disappears into their heads but part of yours looks to be sticking out. Edit your avatar's appearance and, in the edit panel, select "Body Parts." Then select the item with the icon that looks like a head in profile and edit it. Go to the "Style" tab and change all the size-related sliders to size 0. You might try wearing another hairbase instead - most hairbases already have the size-related controls set to 0.

I decided to do some research to see what the actual de facto avatar scale in SL was. The way I did this was to measure objects I had that were intended for use by avatars and which were based on a real-life model and compare their dimensions to the RL versions. I measured six cars from six different makers, a pinball machine and a guitar. I came up with a scale factor of roughly 1.25:1. This would make a shape meant to represent a real-life female fashion model (minimum height 5'-10") about 7'-3" in SL and a 6'-5 professional athlete would be about 8 feet tall. These are pretty close to the common heights of traditional avatar shapes for the idealized body types popular in SL. It's also close to the hard limits for maximum avatar height using the system shape. A consistent scaling system based on avatar heights would therefore mean that everything would be around 1.25 times real-life size. However, a RL room scaled up 1.25 times doesn't work significantly better than a 1:1 model due to the camera position. Built environments are usually significantly larger, quickly getting up to 2x life size. It's impossible to make a standard avatar twice natural size so even the large avatars will look too small in these larger rooms. As far as furniture goes it can be scaled either to the avatar scale, making it small for the room; the building scale, making it large for the avatars; or anywhere in between. Different makers will have different ideas about exactly how to scale things and none of these will be based on an actual measurement system. I fail to see how this state of affairs could be considered to work "perfectly well." Using RL sizes instead of arbitrarily scaled up ones for avatars would at least let the overall environment be reduced to about 80% of its current size while maintaining the current building proportions. As far as the camera position goes the camera offset is partially based on avatar height - a shorter avatar will have a lower default camera than a taller one. The "chase" position, which causes room footprints to need to be larger, won't change but room height can be reduced somewhat and height is the controlling factor in buildings with open floor plans.

Phil Deakins wrote: ETA: A question: since the sizes in SL have worked perfectly well for many years, why would people en masse suddenly want to change everything to RL-equivalent sizes? In the other thread, it was suggested that mesh clothes and LI might cause a general reduction is sizes, but someone in this thread suggested that it wouldn't (that's how I read it, anyway). If it does cause a reduction, so be it, but persuading the population to go down to RL-equivalent sizes, just so that a very tiny number of people can be satisfied, isn't going to happen. Since at least mid-2010, the "Edit My Shape" dialog has included a height statistic measured in meters or feet. Creating one's avatar is one of the first things someone does in SL and many people set their height by using this number and based it on RL scale without being aware of the oversized SL environment. These people find older furniture, etc. to be too large for their avatars.

playtimeNYC wrote: Hello all: I love mesh shoes, but I can't seem to wear them with my stockings. The foot cuts off at the ankle and it looks a bit ridiculous. Any advice? Mesh/non-mesh doesn't have any significance in this situation. You should be looking for shoes that don't include an attached "foot" in the shoe. They can be found in both mesh and non-mesh,and shoes WITH attached feet can also be found in mesh and non-mesh. Bear in mind that if you wear a high-heel shoe that doesn't have a "foot" attached you will be rellying on the "foot shaper" to make your avatar's foot look like it's bending to fit into the shoe and the avatar mesh in the ankle area isn't well-made so it's highly likely that you'll see some ankle distortion that many people find unsightly. It's also very difficult to make open high-heel shoes that look good without using an attached foot. One thing to be aware of is that many new mesh shoes that don't include a "foot" are designed for a specific mesh foot add-on and they're not going to work without them. They will (or should) make this requirement clear in the description.