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Dakota Linden

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About Dakota Linden

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  1. Greetings! All off topic posts have been removed.
  2. Greetings all! Good News! Abuse Reports are completely anonymous, so unless you tell someone that you filed an AR the person who was reported has absolutely no way of finding out, if or who, filed the Abuse Report. Linden Home regions have a covenant that must be followed, by every owner. Any parcel that has content that you believe violates the covenant should be reported by submitting an Abuse Report and the Governance Team will be able to review the report as quickly as possible.
  3. And, we are done! http://wiki.secondlife.com/wiki/Linden_Lab_Official:Community_Participation_Guidelines Vulgarity, Profanity, and Sexually Explicit Content: No name calling, expletives, or any language that is offensive, pornographic, or sexually explicit. Profanity, hate speech, or threats of violence are not permissible. Harassment: Harassment of any kind will not be tolerated. Harassment can include text or images that contain racist, threatening, abusive or hateful material. Interpersonal Disputes or Personal Negative Commentary: If you have a personal disagreement, do not post about it on the Second Life community pages. Residents who have personal differences have other channels of communication available to them — private messaging in the forums, IM within Second Life, or chatting within Second Life. No Flaming: "Flames" are hostile or disruptive posts, or messages intended to incite an angry response. Spirited discussion and constructive disagreement are welcome, but name-calling and airing of grievances are not appropriate in our discussion areas. We will also not tolerate any post that encourages others to violate any policy of Linden Lab Off Topic Content: Please keep your commentary relevant to the discussion and within the format that the forum, board or question and answer area require. (For example, in the Answers section, please follow the Q&A format of the discussion.) Content that is blatantly off topic is not permitted. You may also not post regarding subjects that do not relate to Second Life except in the General forum discussion board.
  4. Greetings all! The thread has been moved out of the Lifestyle section and to the Adult Content section. While the BDSM Community IS one of the "Lifestyle" communities within Second Life, this discussion is better conducted under the Adult section because of the nature of the discussion. We also strongly encourage everyone to review the Second Life Terms and Conditions, Community Standards, Content Guidelines, and the Linden Lab Age Play policies, all linked here for your convenience: https://www.lindenlab.com/legal/second-life-terms-and-conditions https://www.lindenlab.com/legal/community-standards https://www.lindenlab.com/legal/content-guidelines http://wiki.secondlife.com/wiki/Linden_Lab_Official:Clarification_of_policy_disallowing_ageplay
  5. Greetings! Since this thread is about avatars (Avatar components), we have moved the thread to the Your Avatar Section. Hope everyone has a great weekend!
  6. Hi Elissa Taka, Unfortunately, some emails get blocked by email providers spam filters since Second Life sends out thousands of emails a day to users. Yahoo is notorious for blocking/filtering emails from Second Life, but some other providers may also filter them. Customer Support is unable to unblock the item since the item was removed for Legal reasons (Copyright or Trademark), but if you submit a Support Ticket under Marketplace - Marketplace Listing Issues and include that the item was removed under the Intellectual Property Policy, the Customer Support agent can provide you with a way to submit your request to have the item unblocked so that it can be edited.
  7. Greetings! If Linden Lab manually removes an item from the Marketplace an email will be sent IF you have opted in to receiving those emails. You can check which emails you are set to get through your Marketplace Account page under the Notification Settings: https://marketplace.secondlife.com/account/notification_settings A message is displayed the next time you (or your store managers) log into your store. This message must be acknowledged and will provide the name of the item and the reason why it was removed. If the information from the display message was not noted before it was dismissed, and you do not have, or are unable to locate, the email, you can see which items were removed (as opposed to just unlisted) through your Manage Listings page. The entry will be highlighted in yellow & the reason why it was removed will be shown in the yellow highlighted area. If you have a lot of items, change the option to show 100 items per page and then check each page. Since the entry will be highlighted in yellow, a quick scroll down the page looking for just the yellow highlight will make the process faster since it is not necessary to try to look at every entry, and instead just scan for the yellow and when you see it you can stop scrolling, or scroll back up to the entry itself.
  8. Greetings all! We have moved this thread to the SL Viewers section since it is about features and functionality of the viewer itself.
  9. Greetings all! Off topic posts have been removed. Since posts after the off topic thread hijacking attempt have remained on topic, we have opted to leave this thread open, for now. However, if the comments and posts go off topic again, we will have no choice but to lock the thread.
  10. Hi Doc! The agent who was assisting with your Support Ticket has already gone home for the day, so I grabbed the ticket and processed the refund so that you would not have to wait.
  11. Greetings! I have moved this thread to the Merchants section. The seller picks the PLE category. It is very possible that there was, for the want of a better term, lag on the web page and a miss click resulted in the wrong category being chosen. Unfortunately, it is not possible to move a PLE to a different category, you can however delete/terminate the PLE and then submit a Marketplace Support - Product Listing Issues ticket and provide us with the MKT Order Number for the PLE charge and as long as the PLE is terminated/deleted, we will be happy to issue a refund to your account. If you terminate the PLE & submit the ticket within 24 hours, we will be able to issue a refund for the full amount. After 24 hours, we can only issue a pro-rated refund for the unused days.
  12. Hello KirinGale! The Marketplace does have a Quick Fill Template that can be used when creating listings of a type. For example, if you create Shirts, and you offer the shirt in various colors, you can create the first listing for the item, and then use that same Quick Fill Template to fill in the bulk of the information for all of the remaining colors you are listing. You would only need to make minor changes so the listing so that information on each listing is appropriate to the color variation. The Listing Guidelines specifically state that the seller should be putting the listings for their items into the most appropriate sub-category and not in the root categories. If a seller has placed, for instance, and outfit that has a top and skirt in it into the main Women's Outfits category and not into the Women's Skirt Outfits, then technically their listing is in violation of the Marketplace Listing Guidelines for Category Selection and they WILL lose sales on their item. Everything listed in sub-categories is automatically shown in the next highest up category. So everything in the Women's Skirt Outfits is automatically shown in the root Women's Outfits category. Any seller who does not place their listings into the correct sub-category is, literally, selling themselves short in doing so, because anyone looking in the sub-category WILL NOT see that sellers listing. If someone is looking for a skirt outfit, it makes sense to go to the skirt outfits sub-category. That seller who chose to list their items up in the main Women's Outfit category has just lost out on a potential sale since their listing will NEVER be seen by anyone looking for clothing in the Skirts Outfits subcategory. Think of it like this. You go to your local clothing store, and you are looking for a Men's Boots. What is the first thing you usually do when you enter the store? You look to see where the shoes section is. You then look for the Men's Section. The you look for where the Men's Boots are showing. Although many places may mix up the Men's Shoes section by size instead of type, at the very least the Men's shoes are usually in a separate section from the Women's Shoes. Now translate that to the Marketplace. You go to look for a pair of Men's Boots. Well, SL does't exactly use sizing as an indicator, so there is no need to list shoes by size, so they are listed by type to make it easier for the buyer to narrow down where they have to search to try to find what they are looking for. Now imagine a seller has placed their listing for Men's Boots into root Men's Footwear Category. First of all, no one will see that listing if they are in the Boots sub-category, so right off the bat, that seller has lost. They will NEVER get a sale from anyone who looks in the actual Boots subcategory since their item will never be shown. If the buyer chooses instead to try to look using the option to search the main Men's Footwear category, knowing that sellers are prone to not put their items into the appropriate sub-category, then the buyer ends up with a mess of stuff they aren't looking for and don't want mixed in with what they do want. Making it massively harder to find what they want, and giving the perception that the Marketplace is junk and a joke. If is FAR easier for a buyer to look in the Men's Boots sub-category for a pair of Black Boots than it is for them to look in the main Men's Footwear category for the same thing, since EVERY listing in the Men's Footwear category is a potential match, and not just black boots. Whereas in the Boots category only those items with the word Black in them, somewhere, is a potential match. It is far easier to go directly to the Boots subcategory and enter "black" as the search term so that 90% of the items you should see are boots that are black in the search return, instead of also having to wade through dress shoes, sneakers, etc., that you are not looking for where you might be lucky to have 20-50% of the items be black boots. If someone is just looking for Men's shoes and they don't really care what type, or they are interested in all types, then it makes more sense to stay with the top level/root Men's Footwear category so that they can see all of the men's shoes that are in the sub-categories are well, instead of just a particular type of shoe.
  13. Greetings Selene! The seller can choose to report any combination of the permissions, they do not have to use only the main item itself when selecting the permissions. That is why there is an option available to sellers that says "See Description" so that they can check that and then list the actual permissions in the Item Description itself along with any other items included in the listing. Having said that, yes, most sellers do choose the main item's permissions when they select the permissions themselves. If a seller has listed a Full Permission Mesh item and included a No Modify, No Transfer example, they will almost always choose Copy, Modify, Transfer (indicating the item is Full Perm) as the right side permissions. The No Modify, No Transfer example isn't the item being sold, and is included as a courtesy only by the seller, so it isn't required that they list the permissions on the example itself. They can include in the Item Listing Description that the example is included, and then list the example permissions, but it is not required for them to do so. When a listing is for a product that has multiple items with varying permissions on the included items, some sellers will choose Copy, Modify, Transfer and See Description, then list the permissions on the individual items in the Description. Just because the right side permissions show Copy, Modify, Transfer it doesn't mean that the item is Full Perm, but that items included in the listing have a combination of copy, modify, and transfer permissions on them. The only time that there would be an "issue" with the permissions on a listing is when the permissions are clearly incorrect. For example, if a seller has listed a Gacha item that is No Copy, No Modify, Transfer enabled, but they have chosen Copy, Modify, Transfer as the right side permissions. In some rare listings, the right side Permissions may indicate No Copy, No Modify, No Transfer, even if the item itself isn't No Copy, No Modify, No Transfer. This is the default when a new listing is created, none of the Permissions options are selected, and seeing no permissions on an item listing can mean that the seller didn't select the Permissions when they created the Product Listing, and just skipped that section. This is where the Contents tab can show what the permissions are on the item/s, if they are in folders and not a box.
  14. Greetings all! We have chosen to lock the thread before things get worse. Please try to remember to be kind to each other, none of us knows what anyone else is going through. Hope everyone has an excellent weekend!
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