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Dakota Linden

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Everything posted by Dakota Linden

  1. Greetings! We encourage all users who have suggestions for the Marketplace to attend the Web User Group where their suggestions may be submitted directly to the team that maintains the Marketplace. http://wiki.secondlife.com/wiki/Linden_Lab_Official:User_Groups http://wiki.secondlife.com/wiki/Web_User_Group
  2. Greetings! The Marketplace uses Boolean search. Go to the Male Avatar Shapes category. In the Keyword Search Field enter: Catwa NOT Lelutka Listings that have Catwa will be shown, with listings that also have Lelutka not shown.
  3. Greetings! Please try to keep the comments on topic. If you forgot what the topic was, please refer back to the first post that started the thread. Thank you!
  4. Greetings, All There are 4 reasons why an item may become unlisted: 1. It was flagged by another user & the Governance Team reviewed the report and unlisted the item. 2. The Marketplace runs automatic checks and if it finds an issue with an item the item may be unlisted 3. Inventory load issues. 4. Limited Quantity Items sold the last available stock item. In the case of 1 and 2 the system will attempt to send the seller an email. The seller MUST have Email Notifications Enabled for actions against a product listing and the seller must have a current, valid, email address on file for their Second Life Account. With regards to Inventory Load issues. Marketplace Items are directly linked to items in the sellers inventory. If the seller logs in world and does not allow their inventory to load before opening the Marketplace Listings UI window, the Marketplace may not "see" the items yet, and the items can become unlisted. This will usually result in a message in world regarding missing stock or other issues with the listing. If you notice that products are no longer listed, please check your email for a notification from Second Life. If you do not see an email, including in your trash or spam folder, check your settings to ensure that you have the notifications enabled. (Log into the Marketplace web site - Click on My Marketplace at the top of the page - Click on My account in the drop down options. On the Account Page, click on Notification settings in the menu on the left).
  5. Greetings, All! This thread is now locked. 2 things that should never be discussed in mixed company: politics and religion.
  6. Greetings, All! Since this thread has gone completely Off Topic, it has now been locked.
  7. Greetings! Blocking the seller should block any redeliveries of items from that seller. Since this is a new feature, there may be many merchants trying it out and the rate of bulk redelivered items should settle down.
  8. Hello, Lucia! At this time it is not possible to block receiving the bulk redeliveries from sellers. I would encourage you to create a Jira Request or attend the next Web User Group where you can submit your suggestion for the ability to block receiving the redeliveries.
  9. Greetings, All! Please try to keep comments On Topic for the Gacha Policy Change. Discussions about addiction and other such topics and speculation should not be posted in this thread. Thank you!
  10. Greetings, All! I wanted to provide everyone with a little bit of information on this brand spanking new feature. Bulk Redelivery is processed through the Product Listing itself. Open your product listing and there is a new "Schedule Redelivery" link above the Buy buttons on the right side. Click on the Schedule Redelivery link and you will receive a confirmation pop up. Click on the OK Button to confirm that you wish to schedule the redelivery. NOTE: This is an automated and automatic process. Merchants cannot pick the date and time of the redelivery. Once you have confirmed the redelivery, you will automatically be redirected to your Bulk Redelivery History page. The Entry for the product redelivery will be at the top of the list with the Name of the Item Listing (this is a link to the product listing itself), the Date of the Redelivery, and the current status of the process. The status will show Scheduled with the ability to cancel the redelivery, if you so choose. Once the redelivery process is completed, the status will change from Scheduled to Complete.
  11. Greetings, Paulsian Please accept my apologies!! Until I read the section of my comments that you quoted, I did not realize how brusk that sounds. It was not in any way my intention to sound that way. The forums are here for you, the user, to have a central location with which to communicate with other users that you would not normally have contact with in Second Life. Discussions about ideas, issues, concerns, suggestions, etc. are great on the forums since the discussion can, and does, provide differing view points regarding a subject, but since these forums are informal and are set up for the users to communicate with each other, they are not designed for submitting "official" suggestions, concerns, or bug reports to Linden Lab. The Jira issue tracker is the official/formal location for reporting techy stuff (not abuse related) to Linden Lab since that is where all of the stuff is tracked for the various Development teams and engineers, but with User Groups, they are the perfect way to have contact directly with the teams themselves in a more informal/casual setting. Hope everyone is having a nice week!
  12. Greetings, All! If you believe that an item or content violates the Linden Homes Covenant, please file an Abuse Report on the content using the option: Land - Objects or Textures. http://wiki.secondlife.com/wiki/Linden_Lab_Official:New_Linden_Homes_2019#Linden_Homes_Covenant The forums are not the appropriate place to try to submit suggestions. They are a Community Participation Forum where users can talk with and engage with other users. While the Patch, Tommy, Kristin, the Moles, and others do occasionally post to the forums, and may even reply to some posts or threads, the forums are not and never have been the appropriate location for submitting suggestions or issues. If you have encountered an issue, you are strongly encouraged to submit a Bug Report and provide as much information as possible so that the Engineers can investigate the report. If you wish to discuss general issues or submit suggestions, please see if the topic is covered by one of the User Groups teams. If it does, then please endeavor to attend, or try to find another user who can attend, where the concern or suggestion can be submitted directly to that team. http://wiki.secondlife.com/wiki/Linden_Lab_Official:User_Groups
  13. Greetings, So Whimsy! The "fix" for Chrome isn't a fix. It is a shortcut to clear the browser cookie. Unfortunately, I do not use Firefox so I am not sure if that browser has a similar shortcut to clearing Cache/Cookies, but clearing the browser cache and any Second Life or Second Life Marketplace cookies that are stored should resolve the Too Many Redirects message.
  14. Greetings, All! While I can provide no information on why this happens, I can provide an easy way to clear it in Chrome. Right click on the page and choose Inspect from the Menu Options. Click on the Application tab It should default to the Cookies portion, if not, click on Cookies If you have more than one Cookie showing, click on the one for the Marketplace Right click on the Cookie and choose "Clear" - this should be the only option. Close the Inspect window by clicking on the X at the far right. Reload the Marketplace web page.
  15. Greetings, All! It should no longer be necessary to ensure that your avatar is not in Busy mode. Originally when items were sent to a user from the Marketplace, the receiver got an IM type message letting them know that an item was being delivered and they had to accept the delivery. If you were in Busy or Unavailable mode, the delivery message was automatically declined, resulting in the item not being delivered. This behavior should no longer happen. When you purchase an item from the Marketplace it is automatically dropped into the Received Items section of the SL Inventory Window and you will receive a system message letting you know that an item was delivered. It is no longer necessary to accept the delivery of the item.
  16. Greetings, All! Since there is already a thread regarding Vaccinations, this separate thread is now locked.
  17. Greetings, All! Off Topic posts have been removed.
  18. Greetings, All! We have moved this thread to the Role Play area where it seems more suited than the Lifestyles and Relationships area.
  19. Greetings! Unfortunately, it is not possible to bulk redeliver items to all users who previously purchased an item through the Marketplace. When you update an item, the system has the ability to use Version folders, so the newly updated item would be a different "version" from the original item. As long as that new version is the item actually set as the active item on the listing, then anyone who gets a redelivery of the item would receive the new version just as anyone who purchases the item after you have updated it would also be getting the new version of the item. You can, and I would encourage all sellers to do this, put a notice at the top of the Item Listing Description (Extended Description field on the Edit Listing Page) letting everyone know that the item was updated. ** Updated June 21, 2021 ** If you have purchased the item before June 21, 2021, please request a redelivery to receive the updated version Or some other similar type of notice. If you download a copy of your sales record (depending on how many sales you have, this should be done on a monthly, twice monthly, or weekly basis for your own personal record keeping. The more sales you have, the more often you should download the report), you should be able to sort the record by Item Name to see which sales were for the specific item. You then have different options available to you. You can send the updated copy to each user in world or send them an IM/Notecard letting them know that the item was updated and they can receive the newer version by requesting a redelivery of the item through the Marketplace, or you can pull up each order through your Merchant home - Orders - Transaction History log and manually redeliver the items to all of your customers who purchased the item before the date it was updated. I would personally encourage sellers to attend the Web User group, if possible, if they have suggestions or ideas for new features or functions that they would like to see on the Marketplace, like bulk redelivery. The Web User group is hosted by the teams who have direct input on the Marketplace and submitting suggestions directly to them is a great way to let them know that there is demand for a particular feature that merchants would like to have, if possible. http://wiki.secondlife.com/wiki/Linden_Lab_Official:User_Groups
  20. Greetings, All! Once again, Off Topic posts have been removed. This is becoming a bad habit.
  21. Greetings, All! Once again, Off Topic posts have been removed. If you believe that a post violates the Community Participation Guidelines, report the post and a moderator will review the report.
  22. Greetings, All! Recent Off Topic posts have been removed.
  23. Greetings, All! Before this gets worse, the thread has been locked. While the Community Participation Guidelines allows for non Second Life Discussions, there are some topics that should really not be discussed on these forums; Religion, Politics, and now public bathrooms.
  24. Greetings! Users can sell Vouchers and Gift Certificates through the Marketplace. There is a specific category for those listings under Business - Retail - Gift Cards and Vouchers. If the item is not an actual gift card/certificate or voucher, the item can be listed in the Services Category. (portrait packages can be listed in either category as both categories are equally appropriate). Items in the Gift Cards & Vouchers category should be listed for the full selling price. So if you are selling a L$500 gift card for your in world store, the price on the listing should be L$500. Or if you are discounting a gift card, for instance, selling a L$1000 gift card for L$750, then the listing price needs to be L$750. If you are selling a Service that doesn't have a set price, for instance if the final price depends on what the buyer chooses as additional options, then the price of the listing needs to be at least 50% of the cost. This is primarily for sellers who make custom content. If you offer custom shapes, or skins, or landscape or interior design, etc., then the listing price should be around 50% of the final cost that the buyer will be paying. A seller can absolutely create items with trackable Serial Numbers, with a little bit of work. Use a non seller account and create builders boxes (or gift bags, etc.) and set it to No Copy, Modify Enabled, Transfer Enabled. Send that item to your merchant/seller account. This guarantees that the seller account has items that are No Copy, which will force the Marketplace to only offer that item only 1 time for sale. The seller could also buy a ready made Gift Bags created by another user that is already set to No Copy, Modify Enabled, Transfer Enabled. The seller then creates Notecards in world and names then with the unique serial number. For Instance: "Custom Portrait. Package 1. SN 2021526-1" and make sure the item is set as No Copy, No Modify, Transfer Enabled. Each successive Notecard would have a change in the last number: Custom Portrait. Package 1. SN 2021526-2: Custom Portrait. Package 1. SN 2021526-3: Custom Portrait. Package 1. SN 2021526-1-4, etc. The seller then edits that No Copy, Modify Enabled, Transfer Enabled box or gift bag and changes the name of the item to match the specific Portrait Package and then adds the Transfer enabled notecard into the item. If using a blank builders box, the box itself can have textures added it to so that it isn't just a plain box. The seller can add anything else to the package/item that they wish. Additional Notecards with information about other packages that they offer, landmarks to their in world store, a thank you card for their purchase, sample textures of their work, etc. The seller will then create 1 Marketplace Listings per package type. So if Custom Portrait Package 1 is for a single Portrait, then they would send the box/item named "Custom Portrait. Package 1. SN 2021526-1" to the Marketplace through the viewer and create the initial Listing for that package. Since the item itself is No Copy for the seller, the system will automatically create the listing with a Stock Folder and place that first item into that Stock Folder. Edit the listing and change the name of the listing to remove the unique serial number so that name of the listing shows as "Custom Portrait Package 1". Once the listing has been created, add all other items with each successive serial number for Custom Package 1 to the same Stock Folder. When the item is bought by someone, the system will randomly send 1 item from the Stock Folder and that item will be removed from the folder, since it is a no copy item for the seller themselves, preventing multiple sales of items with a unique number identifier. This process would need to be done for each separate package that the seller offers. So if the seller has Package 1 that offers 1 portrait, and Package 2 that offers 2 portraits, then this would need to be done for Package 2., etc. * If the seller has copy enabled permissions on the package prim (box or gift bag, etc.) then the system will not see the item itself as Limited Quantity and the original item will remain linked to the listing and will not create a Stock Folder when the item is sent to the Marketplace. * The seller CAN manually set the listing to Limited Quantity and specify the number of sales, but it will not prevent the same unique ID number from being sold multiple times. The system will just unlist the product when the number of specified sales happen. So if the seller sets an item that is copy enabled for the seller to 10, then the system will unlist the item after the 10th sale. The seller can then use a Spreadsheet, either on their own computer, or saved to a Google Drive account, etc, in the cloud, to keep track of the Unique ID's and they can add the name of the buyer of the item. If you limit the number of items in the Stock Folder to say 5 items with 5 unique numbers, then when the item is sold, it will be easier to see which Unique ID Number was purchased and the seller can add that buyer and/or receiver name to the spreadsheet entry for that Unique ID number along with the MKT Order Number and sale date. This would also let the seller keep track of who bought the item, but hasn't contacted them yet to have their portraits taken. They could then follow up with the buyer/receiver in world a few days after the sale if they haven't heard from them yet. Once the notecard itself is returned to the seller when the portraits are done, the seller can change the Serial Number to increase the number by 1 on the notecard, (creators always have Copy, Mod, Transfer rights on an item they created), set the permissions on the Notecard to No Copy, No Modify, Transfer Enabled, use another Box/Gift Bag for the item and change the name of the item to include the new serial number, drop the notecard into the package, and then add it to the Stock Folder for that package. As I said, this does require a bit of work, but it is totally doable.
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