Paul Hexem Posted June 26, 2022 Share Posted June 26, 2022 Looks like LL deleted the option to downgrade to a Basic Account from Premium. The only options now are Premium and Premium Plus. Is anyone else seeing this? 1 Link to comment Share on other sites More sharing options...
Lyta McKeenan Posted June 26, 2022 Share Posted June 26, 2022 No, I still see the option to change to Basic Plan in the Premium column under Your Current Plan. 1 Link to comment Share on other sites More sharing options...
Paul Hexem Posted June 26, 2022 Author Share Posted June 26, 2022 Premium Membership | Second Life — Mozilla Firefox (gyazo.com) this takes me here Change Membership Plan | Second Life — Mozilla Firefox (gyazo.com) Link to comment Share on other sites More sharing options...
panterapolnocy Posted June 26, 2022 Share Posted June 26, 2022 (edited) See these posts: Edited June 26, 2022 by panterapolnocy 1 Link to comment Share on other sites More sharing options...
Ceka Cianci Posted June 26, 2022 Share Posted June 26, 2022 (edited) You may want to look at this thread if you were paying quarterly. it's a short thread , but the last few posts might be helpful for you. Edited June 26, 2022 by Ceka Cianci 1 1 Link to comment Share on other sites More sharing options...
Paul Hexem Posted June 26, 2022 Author Share Posted June 26, 2022 Yep, the two accounts I was trying to downgrade are quarterly, which means they're both experiencing that bug. 1 Link to comment Share on other sites More sharing options...
Sid Nagy Posted June 26, 2022 Share Posted June 26, 2022 Think positive: It is no bug Paul, it is a feature. 1 3 Link to comment Share on other sites More sharing options...
Paul Hexem Posted June 26, 2022 Author Share Posted June 26, 2022 9 hours ago, Sid Nagy said: Think positive: It is no bug Paul, it is a feature. Yeah. LL knows this new option is so terrible, the only way to get people to use it is to remove the alternatives. 2 Link to comment Share on other sites More sharing options...
diamond Marchant Posted June 26, 2022 Share Posted June 26, 2022 On the Change Membership page, in the part where it tells me my current plan (Premium of course), there is a Change to Basic Account link. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted June 26, 2022 Share Posted June 26, 2022 2 hours ago, diamond Marchant said: On the Change Membership page, in the part where it tells me my current plan (Premium of course), there is a Change to Basic Account link. The link is there if you currently pay Monthly or Yearly. The link is missing for those that currently pay Quarterly. Link to comment Share on other sites More sharing options...
Rowan Amore Posted June 26, 2022 Share Posted June 26, 2022 1 hour ago, LittleMe Jewell said: The link is there if you currently pay Monthly or Yearly. The link is missing for those that currently pay Quarterly. Has anyone filed a jira? I.couldn't find one. Link to comment Share on other sites More sharing options...
Jaylinbridges Posted June 26, 2022 Share Posted June 26, 2022 Has LL ever justified, or even given a reason (justifiably or not) why they eliminated the 3 month payment option? Telling us it is no longer an option and then stopping, is not a reason. Link to comment Share on other sites More sharing options...
Crim Mip Posted June 26, 2022 Share Posted June 26, 2022 If you are on the quarterly plan, you may need to call phone support to downgrade. It's a known bug on the website. 1 Link to comment Share on other sites More sharing options...
Wulfie Reanimator Posted June 26, 2022 Share Posted June 26, 2022 3 hours ago, Jaylinbridges said: Has LL ever justified, or even given a reason (justifiably or not) why they eliminated the 3 month payment option? Telling us it is no longer an option and then stopping, is not a reason. 2 Link to comment Share on other sites More sharing options...
Karl Herber Posted June 27, 2022 Share Posted June 27, 2022 On 6/26/2022 at 5:02 AM, Paul Hexem said: Looks like LL deleted the option to downgrade to a Basic Account from Premium. The only options now are Premium and Premium Plus. Is anyone else seeing this? You already responded in this theread, so you know the reason already; There is a bug in the page coding for people who pay quarterly. Solution; switch to monthly before your next quarterly payment is due, then switch to Basic before your next monthly payment is due. . Link to comment Share on other sites More sharing options...
Paul Hexem Posted June 27, 2022 Author Share Posted June 27, 2022 (edited) 4 hours ago, Karl Herber said: You already responded in this theread, so you know the reason already; There is a bug in the page coding for people who pay quarterly. Solution; switch to monthly before your next quarterly payment is due, then switch to Basic before your next monthly payment is due. . Nothing like showing up late to the party after it's been solved, then saying "Why did you ask if you already know?" Pay attention to posting dates, dude. Edited June 27, 2022 by Paul Hexem 1 Link to comment Share on other sites More sharing options...
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