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autonug

There was a problem charging my payment method.

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Hello everyone, Sorry if this is wrong place to post this I couldn't find where to put this. I want to open my store on MP and need payment info used for that. For some reason " There was a problem charging your payment method." is popping up. Any idea what I can do.

some info that might be helpful : -

  • I am using paypal for it. 
  • I am from india.
  • I don't have Tilia filed up successfully. ( but I think that's needed only for cashing out )

Any suggestion to make payment happen or open MP store without payment info will be helpful.

Thank you a lot for reading  :) 

 

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Thank you for replying, I have got my E-mail ID and Phone number verified. I haven't added bank though. :(  

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7 minutes ago, autonug said:

Thank you for replying, I have got my E-mail ID and Phone number verified. I haven't added bank though. :(  

means it's not a verified paypal, you can't use that for SL.

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In order to use PayPal as a billing option you must get your PayPal account verified with your bank - that's because LL need to be able to bill via PayPal and get their money.

The above article details using PayPal as a payment option.

 

Getting your PayPal account verified typically takes between 2 and 3 business days.

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Posted (edited)

I have the same issue now, same message. I'm using a Mastercard and my paypal is verified with the bank. The only thing that changed was that we got new cards. I'm really not sure of that has something to do with it though... Did it get fixed for you?

 

Edit: Nevermind, I got it fixed. Was a paypal setting that was not checked for some reason.

Edited by Shayenne Karu
problem got fixed

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On 7/10/2020 at 1:37 AM, Shayenne Karu said:

I have the same issue now, same message. I'm using a Mastercard and my paypal is verified with the bank. The only thing that changed was that we got new cards. I'm really not sure of that has something to do with it though... Did it get fixed for you?

 

Edit: Nevermind, I got it fixed. Was a paypal setting that was not checked for some reason.

I am having the same problem.  My PP has CC & Bank linked, but I always get "There was a problem charging your payment method.".  What was the PP setting that you found was not checked?

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I had the same problem because I'd forgotten to check my bank account for the small amount of money they deposited labelled with a code to be used for verification.  Once I'd entered that on my Paypal account it was fine. 

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Another thing is, I believe the minimum purchase on the Lindex is US$5.00, and you're trying to purchase only US$2.51.

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Posted (edited)
41 minutes ago, Maitimo said:

Another thing is, I believe the minimum purchase on the Lindex is US$5.00, and you're trying to purchase only US$2.51.

US$2.50 is the minimum purchase.

ETA: And yes that is including the US$1.49 transaction charge. Double checked this by going to the Buy L$ page, plugging in a single dollar in the Instant Buy, then adding a single L$ to the converted amount (242 to the dollar at the time, 243 being exactly US$2.50 with the added fee).

Edited by Solar Legion
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4 hours ago, Xeraphon said:

I am having the same problem.  My PP has CC & Bank linked, but I always get "There was a problem charging your payment method.".  What was the PP setting that you found was not checked?

"just" linked isn't enough, it has to be verified( thats a paypal process you have to request)

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