I can't read or agree to the term of service

[pattieli]

I downloaded Second Life and, when I try to log in, a terms of service box pops up. The box is blank and it won't allow me to click 'I agree to terms of service." The only option is to click cancel which brings up another box stating that I need to agree to terms of service before I can continue.

From looking through the questions and answers, it seems like the last time someone had this issue was in 2010 and the solution is no longer applicable since Version 1.23 is no longer available for download. =/

[Rolig Loon]

Yeah, but you can use ANY other viewer.  Try Firestorm.  Once you have accepted the TOS with any viewer, you never have to do it again, so you can go back to using V3 or whatever other viewer you choose. 

That TOS page has had a random bug as long as I have been in SL, but it screws up so rarely that my guess is the techies can't find the bug.

[Ralphvonwau]

Log in with a web browser and accept the terms and conditions when it pops up.

You should have done this in order to post here, so your problem may already be solved.

[Aryana Claremont]

I am also having this problem. The terms and conditions window is not coming up on my web browser so it will still be a problem. So essentially I cannot use Second Life.

[LittleMe Jewell]

28 minutes ago, Aryana Claremont said:

I am also having this problem. The terms and conditions window is not coming up on my web browser so it will still be a problem. So essentially I cannot use Second Life.

Read the posts above your comment - your answer is there.  Or log into the Marketplace or your web feed/profile.

Edited August 16, 2017 by LittleMe Jewell

[Dakota Linden]

11 hours ago, Aryana Claremont said:

I am also having this problem. The terms and conditions window is not coming up on my web browser so it will still be a problem. So essentially I cannot use Second Life.

Hi Aryana,

Unfortunately, this is usually caused by a pop up blocker on your browser. 

If the Terms of Service window is not showing up on any of the Second Life web sites, you can try downloading one of the beta SL viewers to see if you can get the ToS window to pop up when you log in world.

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alternate_Viewers

Once you are able to accept the Terms of Service in the viewer, it should propagate across all SL web sites as well. 

 

[Cindy Evanier]

Ignore this.  Caught by the sort by date randomly changing to sort by vote and being blonde and not noticing

Edited August 16, 2017 by Cindy Evanier
forum fail (wasn't me)

[Nalates Urriah]

On 8/15/2017 at 8:28 PM, Aryana Claremont said:

I am also having this problem. The terms and conditions window is not coming up on my web browser so it will still be a problem. So essentially I cannot use Second Life.

Well... that is true if you give up easily.

If you are seeing the ToS accept fail in multiple viewers and web browsers, it is something in your computer.

If reading all of this thread is too much or turning off your ad-blocker, anti-virus, or whatever is too technical for you then SL is probably not for you. 

[Molokai Sharkfin]

Why can't I find the terms of service by doing a search.  Also, the wiki are impossible to find as well.  These are good tools rather than making people sort through literal thousands of comments in a forum.  The Terms of Service should be a button on the SL.com login page.  The Wiki should pop up in the help search.  I can find either. Add to that I had to make a support case just to get the bento skeleton because that can't be found in search.  Seriously these things need to be fixed.

[Alwin Alcott]

3 hours ago, Molokai Sharkfin said:

Why can't I find the terms of service by doing a search.  Also, the wiki are impossible to find as well.  These are good tools rather than making people sort through literal thousands of comments in a forum.  The Terms of Service should be a button on the SL.com login page.  The Wiki should pop up in the help search.  I can find either. Add to that I had to make a support case just to get the bento skeleton because that can't be found in search.  Seriously these things need to be fixed.

the TOS are in the guidelines, and thats on every page in the forums... and guess what?... you are in the WIKI when you click that link... so you have everything you ask for.

If you need special things as a the bento bones, what's the real trouble asking for it?

[Rolig Loon]

10 hours ago, Molokai Sharkfin said:

Why can't I find the terms of service by doing a search.

 

10 hours ago, Molokai Sharkfin said:

The Terms of Service should be a button on the SL.com login page.

How about right at the bottom of the page that you are already on?

Edited November 19, 2017 by Rolig Loon

[Molokai Sharkfin]

3 hours ago, Rolig Loon said:

 

How about right at the bottom of the page that you are already on?

Ya I saw that after posting and had shut the page, so didn't come back to it.  Luckily your reply showed up in e-mail so was easier to come back to it.

[Alwin Alcott]

18 minutes ago, Molokai Sharkfin said:

The real trouble is that the expectation is finding the bones should be a piece of cake.  To write a letter to support and wait a day for an answer is a break in momentum.  Which is a component in creative people.

the bento bones are available since the trial started for TWO years now... ( ok ok...minus 2 weeks....)

you'r just trying to get excuses that you didn't do it earlier.

 

25 minutes ago, Molokai Sharkfin said:

I would like to see links to the wiki that are plain simple and easy to fine.

they are, you just didn't look for it.

[Nalates Urriah]

On 11/19/2017 at 10:44 AM, Molokai Sharkfin said:

Ya I saw that after posting and had shut the page, so didn't come back to it.  Luckily your reply showed up in e-mail so was easier to come back to it.

You can edit a post for about an hour. You can find your posts by clicking on your name/ID in the upper right of these pages and clicking PROFILE.

[Madelaine McMasters]

1 hour ago, Nalates Urriah said:

You can edit a post for about an hour.

That was changed to 24 hours, Nalates.

[Molokai Sharkfin]

If you need special things as a the bento bones, what's the real trouble asking for it?

The real trouble is that the expectation is finding the bones should be a piece of cake.  To write a letter to support and wait a day for an answer is a break in momentum.  Which is a component in creative people.  When they are on a roll, they want to keep rolling.  I would like to see links to the wiki that are plain simple and easy to fine.  If it is an impossible dream then so be it.  However the terms of service should take me there.

[Molokai Sharkfin]

42 minutes ago, Alwin Alcott said:

the bento bones are available since the trial started for TWO years now... ( ok ok...minus 2 weeks....)

you'r just trying to get excuses that you didn't do it earlier.

 

they are, you just didn't look for it.

That was kinda rude.  I did look earlier and got a reply back from the lindens ((LL)) with the links directly to the skeleton a while ago.  You are missing the point. The search should take one directly to the wiki the way it was in the old days.  I don't want to sort through a bunch of blogs to get to the point.  And even if those were excuses, so what.