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Jeremy Linden

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About Jeremy Linden

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  1. Jeremy Linden

    Animated mesh objects (Animesh)

    The user guide for animated mesh objects (code name Animesh) is available on the Second Life Wiki while the project is still in development. See Animesh User Guide on the Second Life Wiki for more details about animated mesh objects.
  2. Jeremy Linden

    Installing Second Life on macOS

    Here is a set of step-by-step instructions on how to install the Second Life Viewer once you have downloaded the Second Life Viewer installer, either through the registration process or from the downloads page: 1. On most web browsers, the Second Life installer appears at the bottom of your browser window immediately after downloading. 2. Right-click the installer in your browser window and choose Open. 3. Drag the Second Life logo onto your Applications folder to begin installation. 4. If you are asked if you want to continue, click Open. 5. Second Life launches automatically when it is finished installing. To log in, enter the username and password you chose during registration, then click the Log In button. 6. If Second Life does not launch automatically, or when you want to launch it at a later time, you can find and launch the Second Life Viewer in your Applications. 7. Your first stop after logging in is Learning Island. Follow the signs and hints to find the exit portal (shown here). Along the way, you will learn how to move your avatar and look around. Once you go through the exit portal, you'll be transported to Social Island where you can meet other Second Life Residents. Note: If you ever need to download the installer again, you can always get the latest version of the Second Life Viewer installer from https://secondlife.com/support/downloads/.
  3. Jeremy Linden

    Installing Second Life on Windows

    Here is a set of step-by-step instructions on how to install the Second Life Viewer once you have downloaded the Second Life Viewer installer, either through the registration process or from the downloads page: 1. On most web browsers, the Second Life installer appears at the bottom of your browser window immediately after downloading. 2. Right-click the installer in your browser window and choose Open. 3. If you are prompted to allow Second Life Setup to make changes to your device, choose Yes. 4. Select a language for the installer and click OK. 5. Choose where to install Second Life on your computer. Click Install to begin the installation. 6. Second Life launches automatically when it is finished installing. To log in, enter the username and password you chose during registration, then click the Log In button. 7. Your first stop after logging in is Learning Island. Follow the signs and hints to find the exit portal (shown here). Along the way, you will learn how to move your avatar and look around. Once you go through the exit portal, you'll be transported to Social Island where you can meet other Second Life Residents. Note: If you ever need to download the installer again, you can always get the latest version of the Second Life Viewer installer from https://secondlife.com/support/downloads/.
  4. Jeremy Linden

    Land auctions

    Auction requirements Finding a parcel for auction The bidding process Bidding on a parcel What happens next Creating your own auctions In other languages: Deutsch Español Français Italiano 日本語 Português The Land Auctions page is now part of Place Pages. Here you can find a list of Open Auctions, Scheduled Auctions and Recently Closed Auctions. You may browse as much as you'd like without signing up for Second Life. Auction requirements To participate in an auction, you must be a Premium Member (because you must be Premium to own the Mainland that is bought and sold through Auctions). Your account must also have a verified email address and a Linden dollar (L$) balance sufficient to make a bid. Please log into your account on the Second Life website to verify your email address and upgrade your account to Premium. Finding a parcel for auction You can click the top of each column of auction results to sort by Name, Size, Start Time, End Time or Leading Bid. Sort by your desired parameters to help you find a parcel that meets your needs. Once you find a parcel you are interested in, click the listing to visit the parcel’s Place Page. Here you can see additional information, such as the parcel’s maturity rating and region location. It is important to check the parcel’s maturity rating, since this determines who can access your parcel and the types of content that can be located there. You can also click the Visit This Location button to go inworld and check it out. Do you like the location? Does the terrain match your needs? How’s the neighborhood? Just like buying a property in the real world, details matter and may be the key to your happiness! The bidding process Bidding uses an auto-bidding process similar to that used on other auction sites. When an auction is created, the seller sets a minimum bid, a bid increment (a multiple of L$10 between L$10 and L$100), and an end time for the auction. To bid, you must specify the maximum amount of Linden dollars you are willing to bid. If your bid is higher than the current leading bid (or the minimum, if there have not been any bids yet), then the auto-bidding system adds the bid increment amount to the current leading bid until either you or the current leader exceeds their maximum bid; the bidder that remains becomes the new leading bidder at that amount. This is repeated for each new bidder until the auction reaches its end time - at which point the current leading bidder wins the auction. Before you place a bid on a parcel, you must have sufficient Linden dollars (L$) already in your account. You can see your current available account balance shown as Your Balance under the “Place your bid” section. Once you place a successful bid, your maximum bid is immediately taken from your balance and held in escrow until you either win the auction or you are outbid. If you win an auction, the land counts against your land allocation and tier fees. Before you bid, be sure you are comfortable with paying any additional monthly fee ("tiering up") that might be triggered. You can review your land allotment by going to Your Second Life Account. You may bid on land that would put you in a higher tier. The system informs you if winning the auction would modify your tier requirement (note that each auction evaluates this based on your current land holdings; if you are bidding in multiple auctions, the land amounts from the other auctions will not be used in the tier calculation). Groups may not participate in auctions either as buyers or sellers. You must bid as an individual, and the land ownership is set to the winner as an individual. Once the auction is over and the land ownership has changed, you may deed it to a Group like any other parcel, but note that your tier obligation may be affected by even the brief period of individual ownership. Bidding on a parcel Choose the maximum amount of Linden dollars (L$) you are comfortable bidding, then enter your bid and press Submit Bid. Once you place your bid, you’ll see a bid confirmation page: If this is not what you intended to bid or you’ve changed your mind, do not click the Submit button. Close the browser window, go Back in your browser, or click Cancel. If you agree and want to move forward, click Submit to submit your bid. You can now see the Auction Place Page and your bidding status. To view your auctions activity, return to the main auctions page and click View my auction activity. Here you can see any open auctions in which you’re participating and any past auction bids (If some entries appear to be missing, you may be viewing an old version of the page; try clicking your browser's Refresh or Reload button). Once you have bid, you cannot decrease your bid amount. The only way to exit an auction where you are the leading bidder is for someone to outbid you. What happens next During the bidding process you receive email updates when you place a bid, when you are outbid, when someone unsuccessfully bids against you, and (if you are fortunate) when you have won. There can be unpredictable delays in email transmission, so you may want to occasionally visit View my auction activity to check the status of your auctions. If you are the leading bidder, all you have to do is wait for the auction to close. If you placed a maximum winning bid and win the auction for a lower amount, the difference is refunded. If you are outbid, we send you an email and return the escrowed funds to your balance. If you would like to bid again to increase your bid, you can do that through View my auction activity. If that really was the most you were willing to spend, there’s nothing more you need to do. “I’m a winner!” Congratulations, you’ve successfully won your auction! Ownership of the parcel is set to you, the auction winner, within an hour after the end of the auction. If there is a problem with the ownership, contact Second Life Support. You can use the Visit This Location button on your closed auction page to get back to your new parcel. Creating your own auctions Soon it will be possible for you to create auctions to sell mainland parcels you own, as long as the parcel is owned individually and not by a group. You will be able to set the parameters of the auction: start and end times, minimum bid, and bid increment. If the auction attracts bidders, at the end time the winner gets the land automatically and the winning bid amount less the Auction Commission fee (15%) is automatically transferred to your balance. For more information about land auctions in Second Life, please read our Auctions FAQ.
  5. Jeremy Linden

    General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR, for short) is a regulation in European Union law that is designed to give its citizens and residents control over their personal data. Section 5 of Linden Lab's privacy policy: "Your Controls, Rights and Choices" defines how we handle your personal data and your right to access and control that personal data in accordance with GDPR. To exercise control over your personal data, you may: Modify selections on your account preferences pages. Follow unsubscribe instructions provided in communications we send to you. Submit a ticket to support under the category Account Issues > GDPR Request. Send correspondence regarding your requests or the publications or services your no longer wish to receive from us: By email, at: privacy@lindenlab.com. By mail, at: Linden Lab Attention: Privacy 945 Battery Street San Francisco, CA 94111 Note: Once we receive your correspondence, we'll proceed with your request but you may be asked for further information or documentation in order to ensure account security. Please see Linden Lab's Privacy Policy for full details on your rights to access and control of your personal data.
  6. Jeremy Linden

    Auctions FAQ

    Registration May I browse listings without registering for Second Life? How do I register for Second Life? Second Life Auctions and "My Account" Can anyone in Second Life buy land in the auctions? Does the land I win in auction count against my land allocation? Can I bid on land if it would put me in a higher land tier? Can I bid with L$ that I don't have? Bidding How do I bid? How do I increase my bid? Why doesn't my bid show up online after I bid? How will I know if my bid is no longer winning? How will I know if I win? How can I view all bids I've submitted? Why did a bid from earlier today beat my bid? Can I submit a bid offline? What if an auction ends with no bids? Collecting Your New Land How will I know when I can take possession of the land? How do I take possession? Is it possible to avoid tiering up by releasing other land before confirming a new higher tier? Resolving Auction Problems What if I bid in an auction and realize I have made a mistake? Who do I contact if I have a problem? In other languages: Deutsch Español Français Italiano 日本語 Português For a walkthrough of the auctions feature, see Land auctions. Registration May I browse listings without registering for Second Life? You may browse as much as you'd like without signing up for Second Life. In order to bid on an auction, you will need to have an active Premium Second Life account with verified billing information and a verified email address. Please login to Your Account on the Second Life website to verify your email address and upgrade your account to a Premium account today! How do I register for Second Life? Visit Join Second Life to register for a Second Life account; basic account creation is free, so you can explore land before you upgrade. Second Life Auctions and "My Account" Can anyone in Second Life buy land in the auctions? No. Only residents that have Premium memberships are eligible to participate in auctions. Your account must also have a Verified email address and a Linden balance sufficient to make a bid. Does the land I win in auction count against my land allocation? Yes. Before you bid, be sure you are comfortable with paying any additional monthly fee ("tiering up") that might be triggered. You can review your land allotment by going to Your Second Life Account. Can I bid on land if it would put me in a higher land tier? Yes. You will automatically be assigned to the tier (possibly increasing your monthly billing amount) when you win. The auction will inform you if winning the auction will modify your tier requirement (but note that each auction evaluates this independently; if you are bidding in multiple auctions, they will not take that into account). Can I bid with L$ that I don't have? No, you must have the Lindens available in your account at the time of bidding because if you submit a new high bid, your maximum bid amount is held in escrow until you are either outbid or you win the auction. Bidding How do I bid? After you review the listing information for the item that interests you, click on Bid on This Property. Enter your maximum bid, and then click Confirm. How do I increase my bid? To increase your bid, go to My Auction Activity & choose the bid you want to increase. You can only increase your bid if you are not currently the leading bidder. Can I decrease my maximum bid? Once you have bid, you cannot decrease your bid amount. The only way to exit an auction where you are the leading bid is for someone to outbid you. Why doesn't my bid show up online after I bid? My Auction Activity should show your bid as soon as it is entered. If it doesn't appear, you may be viewing an old version of the page. Try clicking your browser's Refresh or Reload buttons. How will I know if my bid is no longer winning? We will send you an email and return your escrowed funds when you are outbid. However, there can be unpredictable delays in email transmission. We suggest that you regularly visit our Web site to check your bidding activity on the My Auction Activity page. How will I know if I win? We will notify you by email if you win. How can I view all bids I've submitted? Go to My Auction Activity page and use the filter to find your previous bids. Why did a bid from earlier today beat my bid? If your maximum bid is for exactly the same amount as some earlier bidders maximum, the earlier bidder wins (if their maximum is higher, their bid will be increased to your maximum plus the bid increment). Can I submit a bid offline? No. Only online bids can be made. What if an auction ends with no bids? The original owner retains ownership of the parcel and is responsible for any tier owed on it. Collecting Your New Land How will I know when I can take possession of the land? Ownership of the parcel should be set to the winner within an hour after the end of the auction. If there is a problem with the ownership, contact Support. How do I take possession? The parcel will be assigned to you inworld once the auction ends. Is it possible to avoid tiering up by releasing other land before confirming a new higher tier? To avoid the possibility of higher tier charges, reduce your land use prior to participating in an auction. Land won in auction will be delivered to the winning account and will affect peak land use immediately. Resolving Auction Problems What if I bid in an auction and realize I have made a mistake? Please bid carefully. All bids are final and can not be cancelled. The only way you can leave an active auction where you have bid is if you are outbid. Who do I contact if I have a problem? You should file a ticket through the Support Portal at Second Life Support.
  7. Jeremy Linden

    Mainland tier allotment and pricing changes (March 2018)

    As of March 14, 2018, pricing for each mainland tier allotment has been reduced by 10%. Additionally, Premium subscribers now receive 1024m² of bonus land allotment, doubled from the previous 512m². Pricing and allotment comparison Previous tier structure New tier structure Total land allowance (m²) Pricing (USD) Total land allowance (m²) Pricing (USD) 512 Free with Premium account 1,024 Free with Premium account 1,024 $5.00 1,536 $4.00 1,536 $8.00 2,048 $7.00 2,560 $15.00 3,072 $13.00 4,608 $25.00 5,120 $22.00 8,704 $40.00 9,216 $35.00 16,896 $75.00 17,408 $67.00 33,280 $125.00 33,792 $112.00 Not available Not available 49,152 $150.00 66,048 $195.00 66,560 $175.00 Above the maximum shown on this table, tier allotment increases in quarter-Region increments at $44.00 each.
  8. Jeremy Linden

    Place Pages

    Visiting a Place Page Managing your Place Pages Setting a landing point Hiding a Place Page Using a 360 snapshot as a Hero Image Determining who last edited a Place Page Bulk enabling and disabling Place Pages Want to tell the world about your Second Life land, parcel or region? Now you can with Place Pages, which are Linden-hosted web pages that make it easier than ever to promote and discover your presence in Second Life. Visiting a Place Page To visit a place page, simply click a Place Page URL in the page you’re viewing or paste it into your web browser's address bar. You may also search for a Place Page using the Google search engine by entering your search terms into the Google search bar on the Place Pages front page. While viewing a Place Page, you may learn more about the location, view images and videos, or ultimately visit the location in Second Life by clicking the Visit this location button located on the large image at the top of the page. Note: Upon visiting a place from a Place Page, you appear at either the parcel's landing point or the region's telehub, depending upon whether the Place Page depicts a parcel or a region. If no telehub is set for the region, you appear at the center of the region. Region owners and Estate Managers always appear at the center of their own regions. Place Page features Visit This Location - Click this button to visit the location depicted in the Place Page. Share It - Click to share this place page on Facebook or Twitter. Region Information - Lists information about the Region if this is a Region Place Page, including Name, Owner, Type, Size, and Maturity. Parcel Information - Lists information about the Parcel if this is a Parcel Place Page, including Name, Owner, Type, Size, Maturity, Category, and Region. Report Abuse - Click to file an abuse report against the Place Page. This may be appropriate if the Place Page: is not marked as Mature or Adult content when appropriate, is spam, or infringes your intellectual property rights. View Covenant (optional) - View the Region's covenant in a pop-up frame. This link is available on both Region and Parcel place pages. Upcoming Events (optional) - View and filter a calendar of upcoming events on this land. Click event names to get more details about each event. Items for Sale (optional) - View items currently for sale on the parcel. Click Go next to an item to teleport directly to the item inworld. FOR SALE (optional) - Appears if the land is currently for sale, and lists the sale price. Managing your Place Pages By default, every parcel and region in the Second Life world has a Place Page that is automatically derived from information in the parcel's existing profile. You may edit and embellish a Place Page for any parcel or region you own, or for group-owned parcels for which you have the Toggle 'Show Place in Search' and set category group ability. However, nobody can visit a Place Page unless the parcel's Show Place in Search checkbox is checked in the About Land window. Please note that this is toggled “off” by default, so you’ll need to enable it. To view and edit your place pages: Visit the place pages dashboard at: https://places.secondlife.com and log in using your Second Life credentials. In the upper right of the dashboard, move the mouse over your name and select My Places from the dropdown to view a full list of parcels and regions you own. Choose a region or parcel and click the Edit link next to that land's listing to begin editing the Place Page for that land. Under Details on the Place Page Edit page, fill out the following: Disable this place page - Disables the Place Page so nobody can view it. Show Covenant - Select this box to allow visitors to view the Region's Covenant on your Place Page. Show Items for Sale - Select this box to show items for sale on the parcel, and the inworld location of those items. Sale items may take up to 24 hours to appear on your Place Page. Each sale item must be set to Show in search on the General tab of the object editor window. Items set to Show in search that are not for sale still appear in the list, but are moved to the end of the list and have a cost listed as "Not Available". Show Calendar - Displays an event calendar and a list of upcoming events for the parcel. Visitors can filter events by specific date and click the event's name to learn more about the event. If there are no upcoming events, the calendar and event list are not shown. Title - The title for the Place Page. Typically, this is the name of your land. Tagline - A short, descriptive subtitle, displayed prominently on the "hero" banner at the top of the page. Description - A longer description or profile for the location, displayed below the images on the Place Page. Under the Optional section, you may provide a YouTube link in order to display a video on your Place Page. The Optional section also provides options for you to customize the color of your Place Page's background and font. Under the Hero Image section, choose an image to be the background of the banner at the top of your Place Page. Hero images must be 1980x700 resolution, or else they may be subject to distortion. Under Additional Images, you may choose up to three additional images to display on your Place Page. The images are shown as a slideshow and periodically cycle if not clicked by a user. Additional images must be of 852x486 resolution or they may be subject to distortion. The Region Information section provides statistical information about the land, and cannot be edited in the Place Page Editor. Setting a landing point A landing point is the spot where visitors appear when they teleport to a parcel of land, including teleports that are initiated by clicking the Visit this location button on a place page. Landing points can enhance your visitors' experience by directing them to an appropriate starting location on your land. Because landing points are a property of parcels and are not specific to Place Pages, they can only be set from within the Second Life Viewer and cannot be changed in Place Pages settings. For instructions on how to set the landing point on land that you own, see Managing your parcel - Setting a landing point. Note: When visiting a region's Place Page, visitors appear at the region's telehub. If no telehub is set, they appear at the center of the region. Region owners and Estate Managers always appear at the center of the region, regardless of whether a telehub is set. Hiding a Place Page Place Pages for land parcels are not visible to other Residents unless the land's Show Place in Search checkbox is checked in the About Land window. This box is unchecked by default. You may access the About Land window by visiting the parcel, then choosing World > About land from the top menu bar. If you wish to hide an entire region's Place Page (and Place Pages for all parcels on the region), you may check the Block Land Show in Search checkbox in the Region tab of the Region/Estate window. You may access the Region/Estate window by visiting the region and choosing World > Region/Estate from the top menu bar. Using a 360 snapshot as a Hero Image Note: The 360 snapshot feature is still in a very experimental Project Viewer stage, and is subject to drastic change or removal at any time as development continues. If you have captured a 360 snapshot using the 360 Snapshot Project Viewer, you may upload a captured 360 snapshot in place of your Hero Image: Capture a 360 snapshot to your computer as described in Taking inworld snapshots. Go to https://places.secondlife.com/spherical_zips in your web browser. You must be logged into the Second Life website in order to complete this step. Click the New button, then click Choose File and select the captured 360 snapshot (ending in ".zip") from your computer. Choose one of your places from the Place dropdown. Press the Update button to upload your 360 snapshot to the selected Place Page. An uploaded 360 snapshot replaces the Hero Image for the selected Place Page, allowing visitors to pan around the image for a full 360 degree view of the place where the image was captured. Determining who last edited the Place Page At the very bottom of the Place Page editor is a Last Updated by field that indicates when the page was last edited, and by whom. This can be of use to groups in which multiple officers may have the ability to edit Place Pages for the group's land. Bulk enable and disable Place Pages You can use the Bulk Enable/Disable tool to enable or disable more than one Place Page at a time. To use the Bulk Enable/Disable tool: Visit https://places.secondlife.com/ Click My Places to open a list of your Place Pages. Scroll to the bottom of the page and click the link for Bulk Enable/Disable. On the Bulk Enable/Disable page, you can use the radio buttons in the Edit Status column to Enable or Disable each eligible Place Page. You may use the Enable All or Disable All button to automatically mark all pages accordingly. These changes are not finalized until you click the Update button at the bottom of the page. Click Update to enable and/or disable the marked Place Pages. You are then returned to My Places. Note: To help sort a large number of place paces, you can click the column headings in the Bulk Enable/Disable tool to sort by: Project Name & Description Current Status Edit Status Show in Search You may also use the Search field to look for a specific parcel or set of parcels.
  9. Jeremy Linden

    Saving your avatar's appearance with outfits

    Saving an outfit Re-using an item in multiple outfits The Outfit Gallery Upload a photo Select a photo from your inventory Take a snapshot Wearing a saved outfit Replacing your outfit Adding to your outfit You may save and load many different looks for your avatar by using outfits. An outfit can include everything that makes up your avatar, including but not limited to your shape, skin, hair, clothing, and attachments. You may access your current outfits by choosing Me > Appearance... from the top menu bar in the Second Life Viewer. This opens the Appearance window, which allows you to browse, edit, and save outfits. Saving an outfit You can easily save your current outfit by using the Appearance window: Customize your avatar's appearance to your liking. For tips and helpful information about customizing your avatar, see Controlling your avatar's appearance. Once you've settled on a look, open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. Press the Save As button to save what you are currently wearing as a new outfit. Choose an appropriate name for your outfit and press the Ok button. If you want to save changes to an existing outfit, you can click that outfit in the Outfit Gallery or My Outfits tab of the Appearance window to select it, then press the triangle next to the Save As button to reveal and click the Save option. Re-using an item in multiple outfits The items in an outfit are actually links to the items in your inventory rather than distinct copies. In addition to reducing overall inventory clutter, this allows you to include no-copy clothing and attachments in many different outfits without having to purchase them more than once. The Outfit Gallery For each outfit, you can select a thumbnail image to help you remember what that outfit looks like. This can be incredibly helpful for Residents who like to maintain many different looks! You can access the Outfit Gallery by choosing Me > Appearance... from the top menu bar of the Second Life Viewer and clicking the Outfit Gallery tab. Every outfit in your inventory is shown in the Outfit Gallery; if you have not yet assigned a thumbnail image to an outfit, it is shown as a folder image with a clothing hanger on it. There are three ways to assign a thumbnail image to one of your outfits: Upload a photo You can upload an image from your computer to be used as the thumbnail for an outfit. The aspect ratio should be 1:1, such as a 256x256 pixel image. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. Right-click the outfit for which you'd like to upload an image and select Upload Photo (L$10). Choose an image file to upload from your computer. The file is uploaded to Second Life and automatically set as the thumbnail for your selected outfit. You can also now access this image in the Textures folder of your Inventory window if you wish to use it again later. Select a photo from your inventory You can select a thumbnail image from your inventory in Second Life rather than uploading or creating a new image. This method is useful if you already have a good image of your outfit in your inventory and you'd like to avoid spending L$10 on uploading a new image or taking a snapshot. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance... from the top menu bar. Right-click the outfit for which you'd like to select an image and choose Select Photo. Choose a saved texture or snapshot from the Select Photo window, which automatically opens to the Textures folder of your Second Life inventory, then click OK. The image is set as the thumbnail image for your selected outfit. Take a snapshot You can use the Outfit Gallery to take a specialized snapshot at the correct size and 1:1 aspect ratio for use as an outfit thumbnail. Frame your avatar on the screen as you would like it to appear for the thumbnail image. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance from the top menu bar. Right-click the outfit for which you'd like to take a snapshot, then choose Take a Snapshot. The Outfit Snapshot window opens, showing a preview of the snapshot image. If you are unhappy with the way the image looks, you can re-frame the snapshot and press the Refresh button to recapture the preview. Press the Upload (L$10) button to upload your snapshot and set it as the thumbnail for your selected outfit. For additional information and tips on using the snapshot tool in Second Life, see Taking inworld snapshots. Wearing a saved outfit You may either replace or add to your current outfit, depending upon both your current outfit and the outfit you'd like to wear. Replacing your outfit You may replace your current outfit, which means that all parts of your existing avatar are removed and replaced with the saved outfit. This is most useful when your outfit includes a complete set of body shapes, parts, and attachments that may not necessarily work with your current outfit, such as when changing from a human avatar to a creature avatar. To completely remove your current outfit and replace it with one you have saved: Open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. On the Outfit Gallery or My Outfits tab of the Appearance window, right-click the name of the outfit you wish to wear and choose Wear - Replace Current Outfit to replace your current outfit. Adding to your outfit You may add to your current outfit, which means that the contents of the saved outfit are added to your avatar without removing your previous outfit. This is useful for adding specific clothing parts to your existing outfit, such as an overcoat that includes several avatar attachments. To add an outfit to your current appearance without removing your current outfit: Open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. On the Outfit Gallery or My Outfits tab of the Appearance window, right-click the name of the outfit you wish to wear and choose Wear - Add to Current Outfit.
  10. Jeremy Linden

    Grandfathered region pricing

    Overview Obtaining grandfathered pricing Region transfers Limited-time "buy down" event How to participate in the buy down event Overview Some older Regions have "grandfathered" or discounted pricing on their monthly maintenance fees. In 2010, we raised the maintenance fees of private Regions to match the increased costs of newer and more powerful server hardware to run new Regions, but allowed existing Region owners to continue paying the original lower monthly rate. While grandfathered pricing was originally a bonus for existing Region owners in 2010, there are options available for those who wish to obtain a grandfathered Region by other means. Obtaining grandfathered pricing Many grandfathered Regions were obtained before February 2010 and have simply retained their original pricing. However, there are ways to obtain a Region with grandfathered pricing, such as a Region transfer or special promotional offer. Region transfers As of November, 2015, you may transfer grandfathered-priced Regions in accordance with the transfer pricing schedule. We are unable to swap the price of a current grandfathered Region with a non-grandfathered Region. Grandfathered pricing stays with the Region for the life of the Region or until it is transferred or converted. If a grandfathered Region is abandoned and subsequently reactivated, its maintenance fee is updated to the current monthly rate for its Region type. Limited-time "buy down" event For a limited time in 2016, we offered a chance to "buy down" the maintenance fees on your existing Regions. By paying a one-time fee, you could take advantage of grandfathered maintenance rates for the lifetime of your Region. The pricing for this offer was as follows: For a full Region: One-time buy-down fee: $600 Grandfathered monthly maintenance fee: $195 each month (regularly $295 each month) For a Homestead Region: One-time buy-down fee: $180 Grandfathered maintenance fee: $95 each month (regularly $125 each month) If you plan to keep your Regions for longer than six months, this offer is a great deal! Note: This offer cannot be combined with our Education and Non-Profit discount program, and cannot be applied to Skill Gaming Regions. How to participate in the buy down event This offer has ended as of 11:59PM PDT on October 4, 2016.
  11. Jeremy Linden

    How to use Adobe Flash in Second Life Viewer 4.0 and later

    Starting with Second Life Viewer 4.0, the internal web browser of the Second Life Viewer has been updated to use the Chromium Embedded Framework. This allows content creators to use a much wider array of web technologies in their products for Second Life, including Adobe Flash. However, in order to use Flash in the Second Life Viewer, you must first install a specific version of the Adobe Flash Player on your computer. Installing the Adobe Flash Player for use with Second Life To install the Adobe Flash Player on your computer for use with Second Life: Make sure that plugins are enabled in the Second Life Viewer by choosing Me > Preferences from the top menu bar, then clicking the Setup tab of the Preferences window. Enable plugins should be checked. Visit http://get.adobe.com/flashplayer/otherversions/ using your web browser. Under Step 1, select your operating system. Under Step 2, select FP 20 for Opera and Chromium - PPAPI. Click the Download now button to download the Flash Player installer. Run the Adobe Flash Player installer and follow the instructions onscreen to complete the installation. Restart the Second Life Viewer. You may now view Flash content in the Second Life Viewer's web browser, and on Shared Media-enabled objects in the Second Life world.
  12. Jeremy Linden

    Enhanced Skeleton (Project Bento)

    What is Project Bento? New bones, joints, and attachment points Getting started with Project Bento Creating content for Project Bento Creating mesh content Creating animations Frequently asked questions What do I need in order to use the new joints? What kind of content can take advantage of the new joints? I am using a classic (non-mesh) avatar. Can I use the new joints? How will Project Bento affect my old content? What are the system requirements for Project Bento? What features are available to help troubleshoot issues with my avatar skeleton? Show Bones Reset Skeleton More information about Project Bento In other languages: Deutsch Español Français Italiano Português 日本語 Note: Because Project Bento makes changes to the Second Life avatar skeleton, some avatars (specifically, those using the new joints, bones, and animations allowed by Project Bento) will appear to be distorted or "bunched up" to Residents who are not running the Project Bento Release Candidate Viewer. This is expected during the Release Candidate period and will be resolved once Project Bento leaves Release Candidate status. If you are running the Release Candidate Viewer and still observe a distorted avatar, you can reset your view of the avatar's skeleton by right-clicking the avatar and choosing Reset Skeleton. This resets the skeleton for you only; other Residents in the area (including the distorted avatar) will see no change. What is Project Bento? Project Bento is an extension to the existing avatar skeleton to include many new bones, joints, and attachment points. These new bones support rigging and animation to provide the opportunity for a much wider range of avatar body types, facial expressions, and animations than is currently possible in Second Life. The "classic" (default) Second Life avatar is not changing with the introduction of Project Bento, and all the existing joints in the avatar skeleton have not been altered. This means that all existing avatars and attachments will continue to function as designed and will not need to be updated. However, new mesh avatars and mesh attachments may take full advantage of the new joints and attachment points. New bones, joints, and attachment points A full listing of the new bones and attachment points can be found in the Project Bento Skeleton Guide on the Second Life wiki. A summary of the new bones and attachment points: New limb bones - For wings, additional arms, or extra legs. Tail bones - Include your tail in avatar animations. New hand bones - For finer control over hand animations. New face bones - For complex facial expressions, and animating ears and antennae New attachment points - Associated with the new bones. Accessorize your new limbs! Getting started with Project Bento To get started, you need to download and install the Project Bento Release Candidate Viewer from the Alternate Viewers page on the Second Life Wiki. Third-Party Viewer support for Project Bento will not be available until after Project Bento leaves Release Candidate status and is fully released. Once installed, log into Second Life to upload and test content with the extended avatar skeleton. Tip: To see an avatar's bones in the Second Life Viewer, you can use a new option in the Develop menu: Develop > Avatar > Show Bones. Creating content for Project Bento Creating content for Project Bento is very similar to the current process for creating rigged mesh content. With the addition of more joints, there are some new limitations and differences: Creating mesh content As with all mesh content in Second Life, meshes for Project Bento must be created in an external modeling program such as Maya or Blender. These meshes must be exported as Collada (.dae) files for upload into Second Life. Meshes may be rigged to any of the bones or collision volumes of the avatar skeleton, but may not be rigged to attachment points. Meshes may be rigged to a maximum of 110 joints; this is less than the total number of joints in the new extended avatar skeleton, so you must make sure that your mesh does not list more joints than you are actually weighting to. If you need to rig to more than 110 joints, you need to model in more than one piece such that each piece does not exceed the limit. Meshes may include overrides for the positions of some or all of the included joints to change the shape of the avatar. If you are wearing multiple meshes with different joint position overrides, only one of the meshes is chosen to provide the value for the joint offset. To minimize conflicts, define only as many joint position overrides as you need for each mesh. When uploading, you can choose whether to apply available skin weights and joint position overrides to the uploaded mesh. If skin weight or joint position override information is missing or invalid, these options are ignored. Creating animations Creating animations for the new skeleton in Project Bento is very similar to the process for creating animations for existing avatars, with more joints and a few limitations: Animations may be uploaded in .bvh or .anim formats Animations can be applied only to recognized avatar joints and attachment points, which are defined in "avatar_skeleton.xml". We suggest leaving attachment points unmodified, except for a mesh override so non-rigged attachments will behave as expected. The total size of uploaded animations cannot exceed 120kb For additional information on creating and uploading animations for Second Life, see our Knowledge Base article and our community-maintained wiki page on How to create animations. Frequently asked questions What do I need in order to use the new joints? Project Bento is currently available on the main Second Life grid (Agni) using the Project Bento Release Candidate Viewer. What kind of content can take advantage of the new joints? Mesh avatars and mesh attachments may take advantage of the new joints, and newly uploaded animations are able to move them. I am using a classic (non-mesh) avatar. Can I use the new joints? Classic avatars themselves do not use the new joints, but the joints are available for use by attachments. This means that while classic avatars can't suddenly grow extra limbs or use complex facial animation, they can wear mesh-based attachments that use the new joints and animations, such as wings, tails, or even animated masks. How will Project Bento affect my old content? Project Bento does not affect any existing content in Second Life. All existing avatars and animations should continue to function as they were designed. What are the system requirements for Project Bento? Some older graphics cards and drivers may encounter difficulty rendering the increased number of joints, and you may experience a change in framerate as a result. If possible, upgrade your OS or driver to the latest version. What features are available to help troubleshoot issues with my avatar skeleton? The Second Life Viewer includes some tools to help troubleshoot or fix problems you may encounter with avatar skeletons. Show Bones You can view avatar bones by selecting Develop > Avatar > Show Bones from the top menu bar. If you cannot see the Develop menu, you can enable it by checking Show Develop Menu under the Advanced tab of the Preferences window. While enabled, the Show Bones feature shows avatar bones as colored lines: Red - If there is a joint position defined for the bone. Cyan - If the bone is rigged to at least one mesh. Green - In all other cases. Note that the Show Bones feature can negatively impact the performance of the Second Life viewer and is not intended for routine use. Reset Skeleton When something has gone wrong with an avatar's skeleton or animations, you can reset the avatar's skeleton by right-clicking the avatar and selecting either Reset Skeleton or Reset Skeleton And Animations. Choosing Reset Skeleton restores the avatar to its correct state by resetting it to its default position, then applying the appropriate sliders and joint positions. Choosing Reset Skeleton And Animations resets the avatar's skeleton as described above, and also resets the avatar's animations. When applied to another Resident's avatar, this resets the state of their active animations but does not stop them; no changes will be visible to other Residents. When applied to your own avatar, all animations on your avatar are stopped, and other Residents are able to see the change. Note that Reset Skeleton and Reset Skeleton And Animations affects only your Second Life Viewer and do not affect other Residents (with the exception of stopping animations on your own avatar). More information about Project Bento Follow the discussion on our Creation Forum, or read our initial announcement on the Second Life Blog. For more detailed information on how to test Project Bento and provide feedback, please see Project Bento Testing on the Second Life Wiki. A full list of the new bones and attachment points introduced with Project Bento can be found on the Second Life Wiki, in BentoSkeletonGuide.
  13. Jeremy Linden

    Notifications

    What are notifications? Some actions or events in Second Life can deliver information to you by displaying a notification. A notification is a brief message that appears in the Second Life window and then automatically disappears after several seconds. Some notifications, such as Linden dollar (L$) transaction notices, system messages, friend invitations, and group notices, are saved and may be viewed at any time by pressing the envelope button that appears at the top right corner of the Second Life window. The notifications window The Notifications window allows you to view your notification history. Open it by pressing the envelope button that appears when you receive a new notification. The notifications are sorted into four tabs: System - Displays general notifications, such as inventory transfers and friendship status changes. Transactions - Displays notifications that result from Linden dollar (L$) transactions. Invitations - Displays group invitations. Group - Displays notices from groups you are in. Remember that attachments to group notices still expire after a time. If these attachments are important to you, you should open them as soon as possible. Each notification in the list can be individually expanded or collapsed by clicking the arrow at the bottom right of the listing. You may also use the Collapse all button to collapse any expanded notifications. If a notification requires your input, you may click it in the Notifications window to interact with it. Once you resolve a notification in this way, it is dismissed from the list. You may delete notifications from the list by clicking the x button at the upper right of each listing. Alternatively, you may click the Delete all button to delete all notifications in the current tab.
  14. Jeremy Linden

    Graphics preferences presets

    Creating a graphic preset Loading a graphic preset Deleting a graphic preset It is possible to save one or more arrangements of graphics preferences as presets, which you can then recall or swap at any time from the main Second Life window. This can be useful if you often find yourself in situations that require you to adjust your graphics settings to achieve your desired level of fidelity or performance, such as when taking screenshots or entering a crowded event. Creating a graphic preset Open the Preferences window to the Graphics tab by moving your mouse cursor over the Graphic Preset icon in the upper-right corner of the screen and clicking the Open Graphics Preferences button. Adjust your graphics settings as desired; you may also adjust advanced settings in the Advanced Graphics Preferences window by clicking the Advanced Settings button. When you are satisfied with the graphics settings, click the Save settings as a preset button. In the Save Graphic Preset window that appears, type a name for the preset and press the Save button. Alternatively, you may choose the name of an existing preset to replace that preset with the current settings. The preset now appears in the dropdown menu under the Graphic Preset icon Loading a graphic preset You can easily load a saved graphic preset at any time from the main Second Life window by moving your mouse cursor over the Graphic Preset icon in the upper-right corner of the screen and clicking the name of the graphic preset. This immediately adjusts your graphics preferences to match the settings defined by the preset. You can also load a graphic preset from the Preferences window: Open the Preferences window by choosing Me > Preferences from the top menu bar. Click the Graphics tab of the Preferences window. Click the Load preset button on the Graphics tab of the Preferences window. Choose a preset from the Select a preset dropdown on the Load Graphic Preset window that appears. Click the OK button to load the preset. Deleting a graphic preset You can delete a preset from the Graphics tab of the Preferences window: Open the Preferences window by choosing Me > Preferences from the top menu bar. Click the Graphics tab of the Preferences window. Click the Delete preset button on the Graphics tab of the Preferences window. Choose a preset from the Select a preset dropdown on the Delete Graphic Preset window that appears. Click the Delete button to delete the selected preset.
  15. Jeremy Linden

    Avatar Rendering Complexity

    What is Avatar Rendering Complexity How can I determine the complexity of my avatar? Why are some avatars solid colors and what is a JellyDoll? How can I find out if the complexity of my avatar is too high? How can I examine complexity values? How can I reduce lag while still drawing other avatars? In other languages: Deutsch Español Français Italiano 日本語 Português Pусский What is Avatar Rendering Complexity? Avatar Rendering Complexity is a numerical score representing how difficult it is to draw an avatar, ranging from a few hundred to hundreds of thousands. It is affected by your avatar's shape, clothing, and attachments. Since avatars are some of the most visually detailed objects in Second Life, avatars with complexity scores at the upper end of the range can severely impact performance of the Second Life Viewer. Being aware of your own complexity and that of those around you can be an important part of managing the performance of your viewer and how your avatar affects the performance of other Second Life Residents. How can I determine the complexity of my avatar? Whenever you change what your avatar is wearing, or add or remove one of your avatar's attachments, a small notice appears in the upper right corner of your screen to tell you your avatar's new complexity value. If you don't mind that other Residents may not see your avatar and you wish to stop receiving these notices, you can disable the message Warn me if my avatar complexity may be too high in the Notifications tab of the Preferences window, which may be accessed by choosing Me > Preferences. Why are some avatars solid colors and what is a JellyDoll? Avatars can be rendered as solid-colored silhouettes (a special form of impostor we call a JellyDoll) if they exceed the avatar complexity threshold set by the Maximum Avatar Complexity slider in the Advanced Graphics Preferences window. This greatly reduces that amount of work your computer must perform in order to draw complex avatars, resulting in improved performance. The default value of Maximum complexity is determined by your computer's specifications and what graphics level you choose, but can be adjusted manually in the Advanced Graphics Preferences window: Open the Preferences window by choosing Me > Preferences from the top menu bar. Click the Graphics tab of the preferences window. Adjust the Avatar Maximum Complexity slider to your preferred threshold. You may move the slider all the way to the right to make the threshold unlimited. There are other uncommon factors that can cause an avatar to be rendered as a JellyDoll, discussed in How can I examine complexity values? You may also check the Always Render Friends box to always render your friends fully, regardless of the complexity of their avatars. If there are other specific avatars you want fully rendered even if they are over your limit, you can right click them and select Always Render Fully. This specific allowance is only valid for the duration of your Second Life session, so you will need to re-apply it each time you log in. Your own avatar is always rendered fully, even if you are over your own maximum complexity threshold. How can I find out if the complexity of my avatar is too high? When some of the people around you see you as a JellyDoll, their viewer reports that information to Second Life's servers. The servers in turn send you a message to let you know whether or not you are being fully rendered by the Residents around you. This message appears as a notification that also includes your avatar's complexity score, and is updated when one of the factors changes significantly. No specific information is provided to you about which Residents are able to render your avatar, or what their maximum complexity settings are. How can I examine complexity values? You can view the complexity scores of avatars around you by activating a feature from the Advanced menu. To use this feature, choose Advanced > Performance Tools > Show avatar complexity information from the top menu bar. This displays three values as floating text above each avatar: Complexity - The numerical complexity score of the avatar. Rank - How close the avatar is to your camera. The closest is "1", next closest is "2", etc... Attachment surface area, in square meters - This value can, uncommonly, cause an avatar to be shown as a JellyDoll. Each value is color coded from green to red to indicate how it relates to your own limits (values well under your limit are green, values at or over your limit are shown as red and may be in bold font). Values shown in gray are ones for which you have no limit, such as the complexity score of your own avatar. This feature does not tell you how the complexity of your avatar relates to the limits set by those around you. There is no absolute "good" or "bad" value for complexity; just a relationship between each avatar's complexity and the limits of those who are viewing it at any one time. How can I reduce lag while still drawing other avatars? You can reduce the performance impact of complex avatars without resorting to JellyDolls. The setting Max. # of non-impostors controls the number of avatars nearest to your camera that will be fully rendered; any avatars beyond that number will be drawn as an Impostor. An impostor is drawn with fewer lighting and texture effects, making them look less realistic (some people describe it as looking like a cardboard cutout). Impostors are also updated less frequently, which means their animations will not look as smooth as a fully rendered avatar. Drawing more distant avatars as impostors does not improve performance as dramatically as the maximum complexity threshold, but looks better because the impostor avatars retain their visual appearance rather than becoming a solid-colored JellyDoll. You can use both methods together by setting your maximum complexity threshold fairly high, so that it affects only the most expensive avatars, while setting the maximum number of non-impostors so that only avatars nearest you are drawn in full 3D detail. To access the Max. # of non-impostors slider: Choose Me > Preferences from the top menu bar. Click the Graphics tab on the Preferences window. Click the Advanced Settings button in the Graphics tab to open the Advanced Graphics Preferences window. Find and adjust the Max. # of non-impostors slider in the Avatar section.
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