Arwen Serpente Posted September 26, 2012 Share Posted September 26, 2012 Hi All,I just noticed a change in the email confirmation we get following a sale -Prior today's maintenance, the email always came from: no-reply@Marketplace.secondlife.comAfter today's maintenance, the email now comes from: service@mail.Secondlife.comSince I can't find any post from the Commerce Team about this change, I'm wondering if I'm the only one seeing this. Anyone else notice it? Why would it be done?I don't think it's a problem, it's just an unannounced change... Edited: actually, there may be some issue - I'm getting duplicate emails for the same order number.Edited: the duplicates have stopped now. just the different email address... Link to comment Share on other sites More sharing options...
Czari Zenovka Posted September 26, 2012 Share Posted September 26, 2012 Hi Arwen Are you referring to the email that lists the sale details or the email that states which MB (if it was sold from a MB) the sale was sent from? I've deleted the MB location notifications, but the sales details email still has no-reply@marketplace.secondlife.com on my notification as of this morning. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 yes, Czari, those are the ones - the sales details confirmation emails. After the maintenance was just completed, the email address is changed (there was no announcement). They are coming through now with a different email (see my OP). Link to comment Share on other sites More sharing options...
Pamela Galli Posted September 26, 2012 Share Posted September 26, 2012 Mine has not changed. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 Ok, this is really wierd then. I just filed a support ticket. If Merchants have a filter to send anything from the prior email to a specific folder, they would need to reset that for the new email address. As I mentioned in my OP, I'm now receiving email sales confirmations from service@mail.secondlife.com Link to comment Share on other sites More sharing options...
Czari Zenovka Posted September 26, 2012 Share Posted September 26, 2012 Ah, you said "after today's maintenance." My sales with the regular address were prior to the maintenance. I will make sure to check out the email on sales notices going forward. My examples were from this morning. Link to comment Share on other sites More sharing options...
Darrius Gothly Posted September 26, 2012 Share Posted September 26, 2012 I've not received any sales since they "completed" the latest maintenance, but it wouldn't surprise me if they have changed the "From" address. That's a relatively insignifcant change in their code from their perspective, so they wouldn't follow through on the thinking to realize it will totally cobble up all the scores of us with email filters in place. I'll post a follow-up when (if?) I get my next sales confirmation email. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 Thanks Darrius I just bought one of your telepads, so you can take a look at the confirmation email when it arrives. I do have to say the MP is moving like molasses following this maintenance, so something was changed, possibly more behind the scenes than just email addresses. Edited to add: Something's up - your item is on DD and still has not arrived. The order says September 26, 2012 Order #1304798694 Order Status: Processing Payment 1 item has not yet been delivered This item is queued for delivery. Merchants cannot redeliver the item at this time, and have not been paid. If the item is not delivered within 8 hours after purchase, you will automatically receive a refund to your account. If you make a purchase while the transaction is in progress, the refund credit may be applied to your next order. Link to comment Share on other sites More sharing options...
Darrius Gothly Posted September 26, 2012 Share Posted September 26, 2012 Arwen Serpente wrote: Thanks Darrius I just bought one of your telepads, so you can take a look at the confirmation email when it arrives. I do have to say the MP is moving like molasses following this maintenance, so something was changed, possibly more behind the scenes than just email addresses. Oh now THIS is interesting. The sale shows up in the Marketplace's Transaction History, but it has not been reported to my ANS system yet. Have you actually received the telepad? ETA: Yup, interestinger and interestinger. LOL Hmmm .. I wonder what they broke fixed this time? EATA: Product Item ID Status Price Payment status Recipient Actions DG Telepad Freebie - Teleport to Any Altitude Instantly 81287442 Undelivered L$0 Not paid Arwen Serpente Not available for redelivery Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 Just got the telepad this very moment. Edited: Well one good thing I got out of this was a cute telepad for my store! thank you, Darrius Link to comment Share on other sites More sharing options...
Darrius Gothly Posted September 26, 2012 Share Posted September 26, 2012 Arwen Serpente wrote: Just got the telepad this very moment. No report to ANS yet .. apparently they've added more molasses to the transmission again. Link to comment Share on other sites More sharing options...
Darrius Gothly Posted September 26, 2012 Share Posted September 26, 2012 Email received! Headers are: Date: Wed, 26 Sep 2012 21:26:11 +0000 From: service@mail.secondlife.com To: dgothly@dgp4sl.com Subject: Customer Arwen Serpente purchased 1 item from you as part of Order # 1304798694 on the Second Life Marketplace So yup, they changed the "From" address. Still no report to my ANS processor yet though. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 The order confirmation email has changed too: Before it was from no-reply@marketplace.secondlife.com and was titled "Your Purchase Confirmation" now it is from service@mail.secondlife.com and the title is "Your Order Summary" Link to comment Share on other sites More sharing options...
Darrius Gothly Posted September 26, 2012 Share Posted September 26, 2012 ANS Report just now showed up. Merchant Name: Darrius Gothly Order #: 1304798694 Order Date: 2012-09-26 14:32:57 Buyer Name: Arwen Serpente Link to comment Share on other sites More sharing options...
Medhue Simoni Posted September 26, 2012 Share Posted September 26, 2012 Yep, I saw the change today. On a different note, I was talking to a fellow merchant today, and he ask me if my sales were really low yesterday. I immediately responded that I had my worst day in months. He also lives off his sales, and his tuesday was incredibly bad. It makes me wonder what LL was doing yesterday, or if this latest change had anything to do with us having a terrible tuesday. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 Medhue Simoni wrote: Yep, I saw the change today. On a different note, I was talking to a fellow merchant today, and he ask me if my sales were really low yesterday. I immediately responded that I had my worst day in months. He also lives off his sales, and his tuesday was incredibly bad. It makes me wonder what LL was doing yesterday, or if this latest change had anything to do with us having a terrible tuesday. They had MP maintenance both yesterday (tuesday) and today, so I expect it did have an impact on at least some Merchants. My MP sales on Tuesday were 50% below normal. Today isn't tracking much better. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted September 26, 2012 Author Share Posted September 26, 2012 Dakota just got back to me regarding this change. "The Marketplace Team just advised me that the information is posted to the Marketplace Release Notes, located here:https://wiki.secondlife.com/wiki/Release_Notes/Marketplace_Current A specific Forum Post wasn't made since the information is in the Release Notes." Link to comment Share on other sites More sharing options...
ab Vanmoer Posted September 26, 2012 Share Posted September 26, 2012 It's official - the sales notification from email address has changed - http://wiki.secondlife.com/wiki/Release_Notes/Marketplace_Current#Release_Notes_for_Current_Marketplace_Release All the important marketplace functionality that is still missing or broken and the best that LL could come up with is a stupid change that only serves to mess up merchant's email filters :matte-motes-angry: Link to comment Share on other sites More sharing options...
Lasher Oh Posted September 26, 2012 Share Posted September 26, 2012 Yes I noticed a few minutes ago and came in here to check if anyone else had picked up on it. What alerted me was no sales were showing up in my inbox BUT my spam count was bigger than it normally is. Which is exactly where my notification were being placed. Thanks LL and commerce team for yet another helpful piece of communication - NOT! After all it's just a game to you isn't it! ^L^ Link to comment Share on other sites More sharing options...
Pamela Galli Posted September 26, 2012 Share Posted September 26, 2012 Ah .. yep mine were in the spam folder! Link to comment Share on other sites More sharing options...
Pamela Galli Posted September 26, 2012 Share Posted September 26, 2012 Welcome back Ab! Link to comment Share on other sites More sharing options...
ab Vanmoer Posted September 26, 2012 Share Posted September 26, 2012 Thanks Pamela Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted September 27, 2012 Share Posted September 27, 2012 Lasher Oh wrote: ...no sales were showing up in my inbox BUT my spam count was bigger than it normally is. Ah thanks for that - i just found all mine there - and since they're automatically filtered past the inbox i would have lost them entirely otherwise. A notification email would have been nice - login msgs are pointless on MP when you're either logged in constantly , or don't need to log in for a while. But then "notification feature would be nice" is a bit of a broken record.... Link to comment Share on other sites More sharing options...
Porky Gorky Posted September 27, 2012 Share Posted September 27, 2012 Ah...this would explain why my main inbox has started filling up. I set MP notifications to auto file into a folder and then I ignore them. Was odd seeing these notifications again after all these years. Link to comment Share on other sites More sharing options...
Nefertiti Nefarious Posted September 27, 2012 Share Posted September 27, 2012 Arwen Serpente wrote: Hi All, I just noticed a change in the email confirmation we get following a sale - Prior today's maintenance, the email always came from: no-reply@Marketplace.secondlife.com After today's maintenance, the email now comes from: service@mail.Secondlife.com Since I can't find any post from the Commerce Team about this change, I'm wondering if I'm the only one seeing this. Anyone else notice it? Why would it be done? I saw this on my Merchant Home page ... Technical Announcement September 26, 2012 The from email address on Marketplace emails has changed. Please see the Release Notes for more information. Link to comment Share on other sites More sharing options...
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