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And there goes the "boom" "boom" "boom" as another crop of "feedback" (formerly JIRA) are closed with the comment that they are investigating (still) and have no eta. I just wish they would stop closing things that aren't solved - I would sooooo love to see a closed message that says "we are closing this because we have implemented a fix."
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Yup, lost another this morning too. No way to tell what is missing with over 1000 listings. I check every day, so I know totals. When this bug first appeared, finding and editing the listing did bring it back. However, it has not worked (for me) with the more recent incidents. I've given up on the MP at this point - I haven't listed any new items in over a year.
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Half my store is gone too. They've never fixed this issue since it started - it recurs intermittently and randomly. My store was stable/complete for a few months, then one item went missing last week, and now it has cascaded to this mess. Given the multitude of tickets and JIRAs, I don't think they know how to implement a permanent fix.
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Maitreya Lara vs LaraX comparison (animated)
Arwen Serpente replied to SueWorthly's topic in Your Avatar
Excellent comparison! Thank you! -
Thank you Froukje for posting about this. It happened to me too this week. Visibility on two items disappeared. One came back on its own. The other, I had to hunt to find. It wouldn't reactivate from the MP folder inworld, so I copied it, added a "1" to the name, updated the folder and activated it - this just replaces the existing version. That brought it back. Will go to the new JIRA and add comments.
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Arwen Serpente started following Is Marketplace search messed up again? and Marketplace Best Selling Sorting
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It's frozen/stuck. A couple weeks ago, they did some kind of "fix" to the MP and in so doing, Best Selling got stuck. And, it also mirrors Relevance. So as usual, whatever was fixed, broke something else. Two JIRAs still awaiting review related to this: https://jira.secondlife.com/browse/BUG-234374 https://jira.secondlife.com/browse/BUG-234355
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Is Marketplace search messed up again?
Arwen Serpente replied to ooJenny's topic in General Discussion Forum
In the past (prior to March 2023), Relevance and Best Selling were almost indistinguishable. The algorithm took into account everything from recency of sale, volume, rating, matching search term. In March 2023, the search function was updated and both Relevance and Best Selling were broken. The new search only indexes the top 50k items in the marketplace, so anything not making that cut (which is the vast majority of items) were displayed in random order, and often leading to older products at the top of searches. This week's change improves Best Selling with the past 30 day ranking; Relevance, however, was not fixed (at least when just looking at a store or category without a specific search term). -
Is Marketplace search messed up again?
Arwen Serpente replied to ooJenny's topic in General Discussion Forum
When the MP was updated this week, the Relevance sort was changed and broken (my observation; others may observe differently). However, the Best Selling sort was improved to reflect best sellers in the past 30 days. So, try using the Best Selling sort if you want to see a mix of items, or, using Newest first if you want to see the latest releases.