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Arwen Serpente

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About Arwen Serpente

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  1. Arwen Serpente

    Daily Market History disabled?

    Agreed! It does appear broken. Thank you for creating the JIRA! https://jira.secondlife.com/browse/BUG-226513 I set it to watch and added a comment.
  2. Arwen Serpente

    MP sales emailed

    Yup, appears to be fixed for me too!
  3. Arwen Serpente

    MP sales emailed

    Thanks for all those links, Whirly! As I read through them, I don't think any of them quite match up with the error that occurred last night: Purchaser "tried" to send a gift to a friend. Gift went to purchaser in error. Purchaser went through the process 2 more times (so 3 times in all), and every time, the gift was sent to him and not the intended recipient. The Purchaser knows how to send a gift. The correct information was included. This wasn't a user error, it was a system error. Important to add: No email notification came through for any of those gift purchases, even though they went to the purchaser. Same failure as other gift notifications. Looking through the forums, the closest similar error is described in this thread at the very end by Sunshine Chayoo. https://community.secondlife.com/forums/topic/432176-marketplace-not-working She had gifting failure twice when checking out with a mixed cart (some items for her, some as gifts for a friend): One time she received everything, and the second time, the recipient received everything. I know this thread is about email failures, so not trying to derail it. It just seems that there's a general problem with gifting at this point: failure of gift email notifications to come through, and, failure of the system to deliver gifts to the intended recipient.
  4. Arwen Serpente

    MP sales emailed

    Here's a little update: 1. None of the notifications for emails for gifts given arrived today. 2. The reports of gifts going to gift givers rather than recipients are real: I just had a customer purchase 3 items as gifts - He tried 3 times, all separate orders, because it kept sending the gowns to him. I know the gift giver, he's a creator in SL and has been around since 2008 - he knows how to send a gift, this was a system error NOT a user error. I've got to believe these two issues are related/linked somehow, someway - something really got broken. Whirly, do you know if there's a JIRA for the gift error?
  5. Arwen Serpente

    MP sales emailed

    I did some sleuthing through my notifications and re-looked at discussions in the Forums. Looks like there are 3 issues that may or may not be related: Failure of emails from SL: This has been a general issue that has affected some residents for years - lots of discussions about it over the years. It is sporadic and appears related to email services and their spam filters. The most recent discussion in the Forums began Jan 1 2019. LL issued the blog post about looking into email practices on Jan 11. Failure of MP notifications to arrive to email: I can trace the start of the failures (for my store) to Jan 17 2019 13:45 SL time. Notifications for gift purchases stopped arriving. All were received prior to Jan 17, and not one since. What changes were made to the MP in mid January? The "you've purchased this before" message? Something else? Something seems to have "turned off" email notifications for gifts given. As far as I can tell, I get all of the notifications for those who buy for themselves, only gift notifications go missing. Reports of gifts going to gift givers rather than recipients started recently in the Forums. Only LL can determine if there are any links here. However, I do know that zero notifications for gift purchases (from my store) are arriving at this point.
  6. Arwen Serpente

    MP sales emailed

    FYI - for those following this thread, I created a JIRA bug report about it. The issue persists and MP notifications are sporadically failing every day. If there is already a bug report created, I trust LL will fold them together as appropriate. If interested, you can set it to "watch", but unfortunately due to current JIRA rules, unless you have special permission I don't think you can comment. https://jira.secondlife.com/browse/BUG-226201
  7. Arwen Serpente

    MP sales emailed

    I have the same situation as Elvina, except I use mac.com (apple) email. I switched from yahoo years ago when this first started happening. I never had an issue until the past week. As Elvina notes, it is intermittent - yesterday for instance, I received emails all morning (US EST), they stopped mid day, and started again in late afternoon/evening. The missing emails are not delayed, they just never arrive. This really is an issue that LL needs to solve because telling us to switch emails is not a solution, especially when it is now apparent that it is not a "yahoo" only issue and does affect a variety of email services (gmail, hotmail, apple mail, and maybe others not yet reported).
  8. Arwen Serpente

    Notices are not sent to email

    You're absolutely right, Cindy, it isn't LL's fault at all. It is Yahoo's. But, the only way to solve/correct it is for LL to contact Yahoo and work with them to whitelist emails coming from Second Life. Yahoo is a huge provider of email, for better or worse. So, this is an issue that potentially affects numerous residents even if they don't come to the Forum to comment on it. Hopefully, the Dev's will take this issue to Yahoo and resolve it.
  9. Arwen Serpente

    MP sales emailed

    Dakota, several years ago we had this same problem with Yahoo. They were filtering out SL messages/notifications. At the time, I contacted them. They said there was nothing they could do on an "individual" basis and that Linden Lab would need to contact them to "whitelist" emails from Second Life. I don't know if that ever happened. I do know that following that issue, I never trusted Yahoo again, and switched to another email service (as you're suggesting here).
  10. Arwen Serpente

    JPEG vs PNG vs TGA

    In my work, I have always used TGA for uploads to SL, and JPG for uploads to the MP (it doesn't accept TGA, it does however accept PNG and GIF as well). There's been a lot of discussion over the years as to which is better, TGA or PNG. For me, I never detected a difference, and in gimp, I've found it much easier to use tga for export. One thing I've noticed while working is that the temp/local function to view textures on a build in world is always superior to the final upload. So seeing that conversion to JPG2000 is always a bit of a letdown. I agree with ChinRey - The biggest difference is the viewer : I can see a discernible difference in resolution and quality of an upload depending on the viewer I use. In my opinion, Firestorm is hands down the best in terms of upload quality. I hope it doesn't change!
  11. I think that's what LittleMe Jewell was referring to - your email account is probably set up to NOT include the original message in your reply. Mine is for non-SL reasons (I like to keep the string of conversation in the emails back and forth).
  12. I'm replying from my offline email. My alt is online sending a message to my main. When my main responds with the entire message that was sent, the email is shown. If the reply is sent and the original message is erased, no email is shown.
  13. It's not a glitch, it does happen. If you erase the message from SL and only send your response, it will not show your email. Otherwise it does. This has been true (for me) for years. Just tested again, and absolutely includes my email if I don't erase the original message. edited to add an example: [12/18/2018 12:37 PM] ArwensCreations: this is a test [12/18/2018 12:37 PM] Second Life: User not online - message will be stored and delivered later. -- Instant message logging enabled -- [12:39 PM] Arwen Serpente: This is a test From: ArwensCreations <cqvejd6vikkilctpq2sd6xozqrmtucufa2dn5o577egnhca7dw2726yttdo5wvoa@im.agni.lindenlab.com> To: Arwen Serpente <my email was here> Sent: Tuesday, December 18, 2018 3:38 PM Subject: Message From Second Life [20:37] ArwensCreations: this is a test
  14. Arwen Serpente

    Bakes on Mesh Feedback Thread

    Great! This is very helpful, thank you. One more question about a long sleeve shirt - right now if it is applied to a classic body, it cuts off, even if the actual texture goes onto the hand. Then a glove would be made from that same texture. If I understand correctly the texture that is on the UV will go on the mesh body in its entirety. On a classic body it would cut off at the wrist/hand border, but for a mesh body it will go all the way down? So, no need to make a glove clothing layer?
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