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Dakota Linden

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Everything posted by Dakota Linden

  1. Bluntly? Wilbur and Orville didn't fly a 747 at Kitty Hawk. Everything HAS to start somewhere, and is only improved with input from the people who use the product. That means you, other sellers, and buyers. If you wish to use the product, and have it do what you need and want it to do, then you have a direct, vested, interest in the product. You already care, or you wouldn't be here, on the forums, bringing up ways that the product is failing you. No one is asking, or expecting, you or any other user to "fix" the problem. We are trying to explain to you that as someone who has a vested interested in the product, that since it is not doing what you need it to do, you should file a Jira Ticket so that you get your request into the system so that it CAN be improved. Venting about how a system isn't working for you is just that, venting. Unless and until you are willing to take the time to provide some semblance of information and details about what it is you need the product do to for you, all it will ever be is venting and nothing will change. Many of the developers are not merchants. They do not use the Marketplace in the same way that you and other sellers, and buyers, use it. They have no way of knowing what features or functions the users want or need to make the Marketplace better for them. For you, who uses a variety of e-commerce sites, as noted in a previous post, may believe some features that are lacking are "noobish" and should have been included from the start, but your experience is yours, and does not match the same experiences of others. I used to sell a few items, long before I had a Linden last name, and my listings had, maybe, 4 pictures on each one, if that. It would have never occurred to me to ask for the ability to bulk upload images because I never needed to be able to bulk upload images. Your needs are not being met. Venting on the forum is all good and well, but unless you are willing to spend some time providing information details to the Devs regarding what you want, nothing will change, and you will be back here in a year venting and complaining about the exact same lack of features, because you didn't care enough to ask for what you wanted.
  2. Hi! Please ensure that you submit an Abuse Report against the other user immediately. This is done through the viewer by clicking on Help - Report Abuse. Include the text of the messages that were sent to you by the other user. The fields on the AR are limited, so please feel free to submit multiple AR's if you need to, in order to include the text from the chat. You will receive an automated confirmation email within 5 minutes after your report is submitted. The Governance Team will then investigate your report as quickly as possible.
  3. Actually, it isn't my job. I am not one of the site developers, nor one of the engineers, which is why it is important that if you, as a seller, want something on the Marketplace that would make it easier for you to sell your content, then you need to create a Jira Issue Tracker ticket and ask for it.
  4. Hi Sage! What you are describing is called Loss Leader, and it is a big part of Brick and Mortar retail as well. Even huge, well established, well known companies use Loss Leaders, including Microsoft, as noted in the article on the following link: https://www.investopedia.com/terms/l/lossleader.asp Instead of taking the hit on your primary content, I would encourage you to create items that can be used in place of using Loss Leaders. Create and offer some slightly lower quality, less expensive, items at lower costs as a way to get your items out there so that those items will drive the views and advertising for your store and generate more exposure for your primary content.
  5. 1. The Marketplace design is 8+ years old. If Linden Research had the same amount of funds that Amazon & PayPal/Ebay have available to dedicate to web design, I am sure that things on the SL Marketplace would look much different. Just as I am sure that if you go back 8+ years to the way Amazon and Ebay looked back then, you could probably find issues with those designs too. 2. The language fields are NOT hidden, each one has a tab on the Edit Listing page that is clearly marked with the Language itself. 3. The Language option fields are filled in with EXACTLY what you told the system to fill them in with, the information from the Quick Fill template you used when you created the new listing. 4. The Marketplace is designed to be simple to use, and it is. But this means that users with special needs, or wants, such as the ability to bulk upload images, or bulk import listings, etc., were not originally designed into the web site 8+ years ago. If you want a feature, function, or ability, create a Jira Ticket and request it. IF it can be done, the team will investigate the best way to implement what is being asked for. 5.https://www.lindenlab.com/careers You are welcome to submit your Resume` to the company. Residents who come to work for Linden Lab bring an amazing amount of experience and vision to the company when they join. They have a chance to make a real, appreciable, difference from the inside and we welcome them with open arms when they join the company.
  6. You can lead a horse to water, but you cannot make it drink.
  7. Hello Kai! At this time, it is not possible to completely eliminate viewing Demo item. You can reduce the chances of seeing those items by filtering out zero or L$1 items from your search. In the options on the left under the header section titled "Price" enter 2 into the left (lowest price option) box and then hit the enter key on your keyboard. This will eliminate every product listing on the Marketplace under 2L from showing on your search so you will no longer see any of those listings.
  8. Greetings! Search is actually a very easy issue to address. If you use a Brand in your Product Listings, anyone can search your store for that brand and see only the applicable items. Using ChinRey's provided Brand as an example, each listing title for that brand should start with "OPQ Builders Supplies - Item Name" Any customer, or potential customer, can then go directly to the ChinRey's store and do a Marketplace search only for that store using the Brand name. https://marketplace.secondlife.com/stores/154697 As long as the listing for ONLY that brand have the name, then only those branded items will show up when using the "Search this store" option at the top of the page. Currently, searching the store for "OPQ Builders Supplies" returns zero listings. Searching the store for "OPQ" returns all 263 listings. Setting up a store using specific Brand Names and using the Brand Name exclusively for items in that range (IE, do not use the same brand name in keywords for other branded items), will take a dedicated effort on the part of the Merchant, but in the long run, can maximize the features and functions of the Search ability on the Marketplace. If a merchant has multiple brands, then all of their listings should start with the Brand Name "Brand Name A - Item Name". "Brand Name B - Item Name". Customers should then be encouraged to search the specific merchants store for the particular brand they are interested in. Once the search is done, the customer can then use the categories on the left side of the page to further narrow the specific types of items under that brand to show only the ones they want to see. So if Brand Name A is furniture, anyone who searches for Brand Name A in that sellers store can then use the Categories on the left to further narrow their search to only show those items in the Kitchen Furniture sub-category, as opposed to items in the Bedroom Furniture category, if the user is looking for kitchen cabinets.
  9. Greetings! It is extremely easy to hide all of those L$1 items when you browse or do a search on the Marketplace. In the option on the left side of the web page, under the section titled "Price", enter your minimum price into the left (lower price) box, and then hit the enter key on your keyboard. Poof! All of those items will be hidden. Search problem solved.
  10. Hi Mikki! Updating product listing information (description, name, etc) may not immediately be reflected on the listing itself. The Marketplace has to re-index the listing, and that process can take a minute or to up to about 15 minutes. Waiting a couple of minutes and then reloading the actual Product Listing web page itself should show the changes.
  11. Greetings! Second Life is bound by US Federal Law along with the laws in the state of California as stated in the Terms of Service and Terms and Conditions. https://www.lindenlab.com/tos https://www.lindenlab.com/legal/second-life-terms-and-conditions Please keep in mind that Second Life is also an international platform. Just because YOUR city/state/country says it is not illegal for you to smoke dope, doesn't mean it is legal to do so elsewhere.
  12. A Jira Feature Request for buyers being able to ask for delivery of Copy Enabled items purchased through the Marketplace was created a while back and is still open in the system as something that both Linden Lab and the users would like to have implemented. When and how that implementation might happen is entirely dependent upon what the Devs can do with the system, and how long it may take to actually work on getting it implemented with the current backlog that they are working through. So yes, I have included terms such as "hopefully" and "if" because making promises that cannot be delivered is not nice to the users
  13. Greetings! That will be part of the decision that the Marketplace team will make if that feature is implemented Many sellers update their items, or release new versions of their items, and use the same Product Listing. Not all sellers offer free updates for life on products. If a seller wishes to charge for updates then offering free, unlimited, lifetime available, re-deliveries on products purchased through the Marketplace will not be a "feature" for those sellers, and restrictions must be available to them, or built into any re-delivery system on the Marketplace.
  14. Greetings! There has been a request in the system for a while now for buyers to be able to request a redelivery of the items they purchased through the Marketplace, with restrictions. No Copy items would not be able to be redelivered, and there should be a hard limit on how long ago the item was purchased. (if an item was bought 4 years go, should the buyer be able to ask for a redelivery of the item?) This feature request is still in the systems for the Marketplace team and is hopefully being considered for a future update.
  15. HI! Welcome to the sometimes confusing way Jira tickets are handled BUG-225307 is reporting that the Inactive items are not visible. Correct! This is the way it is supposed to be. So the ticket was closed as "Expected Behavior" because currently, inactive items are not supposed to be showing. (Hey, these are not showing. Yep, we know, we changed it so that they no longer show.) BUG-225317 is the request to revert the change. So that is a valid and open request, with a comment that says devs are actively working on it. (Hey, this was a BAD choice, put it back the way it was. Okay, we have added this to the list of things to do!) Jira doesn't really have a Features/Change request section, so 99.999% of reports submitted by users go into the default BUG section, where they are triaged and then routed internally to the teams that will be tasked with fixing or changing whatever it is that is reported or requested in the bug report.
  16. Hello Arwen, At this time, there is no other option. Either you can see ALL items, including inactive, or you only see Active items. So yes, it is working as intended and that is why the bug report was closed. If you wish to request a NEW feature where you can selectively choose which items to see on a list, it will be necessary to create new Jira Issue Tracker ticket requesting that feature.
  17. Greetings! It isn't a bug, it is a request that was implemented. Merchants were getting tired of seeing 4000+ inactive items on the Related Items search. So the change was made that only your active listings would be shown, and not the 4000+ inactive ones.
  18. Greetings all! I cannot address any issues regarding PW strength and security, (not my job, so I have absolutely no clue), but I can confirm that SL WILL lock you out of your account and you will be required to contact Support for assistance if too many attempts are made with the wrong password. So while computers may be able to blow through 350 billion guesses in a couple of minutes, as a proof of concept, real world application may lock the attempts out at a certain point long before the "computer" hits the correct combination.
  19. Greetings All! A couple of clarifications. The OP did a research project on Second Life. They posted an update to let everyone know that the project completed and a finished product, based on the research, was shipped. For this reason AND this reason alone, posting a link to their book is acceptable, and not considered advertising. Research books are not cheap. A quick search on Google.com for "How much do Research books cost" shows many books in excess of $100 US with a lot of the E-Book versions coming in over $60 US, and even one digital book I found that you can rent, not own, RENT, for $116 US. Please do not disrespect others regarding the value of their work just because you think they should be willing to work for nothing (free), or for cheap. Some of you on this thread are merchants/sellers and I am sure you would be offended if someone told you that your L$5000 item was only worth L$50 or less, and that you are being greedy by selling your items for so much.
  20. Congratulations! Sorry you are getting flack over the cost of the book. I guess too many people are too used to getting stuff for free, or cheap, because hey "internet"! It is nice to see that everything has come together on your research project and you were able to ship an end product!
  21. Greetings! The Real Estate Categories have been on the Marketplace from the beginning. To list Real Estate, create a notecard with all of the information on the land you are selling, then list the Notecard. The listing MUST be set to Zero L$ as the sale happens in world and not through the Marketplace itself. The listing should then be placed into the appropriate Real Estate sub-category, depending upon the type of parcel or island you are selling.
  22. Not with Linden Lab. That was how I was originally paid when I first started with SLExchange.
  23. It can be pretty, just don't smell it, or get it on you!
  24. Hey SIrlotoflance! That is really cool! I would probably be really scared to actually try to eat anything I found though. The last time I went walking through a wild area I got bitten by spiders and ended up with a hand the size of a baseball glove. Thank you for sharing the images
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