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  1. Basically the title. I used to get spammed with hundreds of demo ($0) sales all day every day, so I had to disable the e-mails entirely. I'd really love to see LL implement an option to only receive e-mails on products that are not $0 or $1. I don't mind getting e-mails of marketplace sales, but all the $0 demo sales were filling up my inbox.
  2. My friend is looking for a hair/store they saw on Marketplace but their browser history was cleared. The hair was modeled after Sophie Dumond from Joker (2019), mesh coily hair in a bandana. The store was small/unpopular, and sold hair mostly for Black people. Image attached to post!
  3. I noticed something earlier this year, perhaps when the 12 on the max results per page was removed? On the My Favorites page I can choose any item on the sort by drop down menu (alphabetically, price, age) and the page will refresh but nothing will have changed, except the bar is back to newest first. I've tried for different results with in world browser, different internet browsers, different computers, phone, same result. I've been googling and peeking at forums from time to time thinking surely someone else would bring it up. I don't understand how this could be happening to just me. Does this happen to anyone else? Is there a fix?
  4. Hi, I have been looking for buildings in MP and inworld for buildings with a certain feel. I am looking for something with recessed alcoves large enough to tuck a small table and chair or couch. Any style. Thanks.
  5. Has anyone experience getting scammed by a gacha seller on MP? How do we file a proper complaint on this so LL may take down the shop if a store is not selling legitimate items and its purpose is to scam people? The worst thing about this is because it is gacha, you cannot leave a review as the item is unique/only one.
  6. Hellooo I have a question if I link my bank and card to my paypal and buy lindens with said bank and bank card that is linked to paypal then unlink the card (once its been verified) will I still be able to use PayPal as my preferred way to pay? Without a card? Sorry if its confusing I basically asking if when I link my bank and card to paypal then buy lindens with it after its been verified by my bank can I then unlink the bank and card and buy lindens with my paypal balance as my preferred way to pay?
  7. When you sell, for example, a "Full Perm" HUD Builders System... It is NOT "Full Perm" if the included scripts for the buyer to use in their own HUD builds, are set to No Mod. That makes the entire listing, NOT truly "Full Perm". And should not be allowed to be listed as such on the Marketplace. Yet everyone does this and some Merchants (not all) may include a little note buried at the bottom of the listing Description, telling the potential buyer that the scripts are "No Mod, oops sorry". I believe they do so, in hopes of tricking the Customer into buying it, thinking even the scripts are indeed, Full Perm as well, when they are not. That is wrong. And it shouldn't be allowed. Honesty FIRST. You can't change my mind on this one.
  8. Seriously .. more beans for the marketplace, this is miserable.
  9. I'm trying to get an item from the Marketplace and when I try to get anything from a particular merchant, I get the error message seen in the title of this thread. From what I understand, this means I've been banned from buying anything from them. Thing is, though, I've never bought anything from them before, and I've never even talked to the merchant. Who knows anything about this?
  10. The option to comment on reviews is suddenly gone for me, on this account and others. I cannot even comment on my own reviews. So now I can't use MP reviews to ask questions from people who have already bought something I haven't purchased yet or answer questions about things I bought. What's up with this? Have I done something wrong? I would think I'd have received notification if I had, and I am not aware of any rules being broken.
  11. Hello I purchased an item off marketplace but only got an empty box. Is there anyway to report it or get your L$ returned or something? Or are you just out of luck when you get these? Thanks for any help/advice.
  12. Hello all, I was wondering if there is anyone else having issues uploading things into their market place for sale. For some reason it keeps sayin it cant and that sl has been notified of the issue. can anyone tell me if they are having maintenance issues?
  13. Quando envio um novo item para listar, ele não aparece no site juntamente com meus itens já listados...mais alguém com esse problema?
  14. Hello all fellow creators. I am trying to find out how many of you are having an issue with a Bad Gateway 504 Error when trying to get to "Transaction History" from "My Marketplace". It is a server side error and cannot be fixed on my end. I have been having this issue for almost 48 hours and despite contacting live chat and making two tickets, I have ZERO answers other than it's not just me, and they are working on it. I am really frustrated as this has bought my sales to a dead stop and that never happens. So I cannot access my transaction history at all and I cannot find a mention of this issue that according to LL is known of and affecting multiple people. I'm finding it hard to believe so I am asking if any of you are having the same problem. Thanks for reading. Aslan.
  15. Hi, I am looking through my transaction history in MP and I can see about 14 transactions that list 'under construction' under the 'status' column. It says the total order price but then it says the amount I received is zero. I can't find anything about 'under construction' status on google and I can't find a record of receiving payment for these items. If I click the order number, it takes me to the order summary page but its just empty. Am I owed some money from LL? What's the story here? Any help appreciated. Thanks Daisy
  16. Hello, I would like to find a solution to my problem involving my wishlist On my profile i have shared my wishlist publicly, but whenever someone clicks on the link, they see a completely different list of items. What i see vs what others see are quite upsetting. I have even had an argument leading to almost losing a friend over this problem. Can anyone please solve this for me?
  17. i want to have more unique looking avatar than what does the shape can afford to me is there anything on marketplace? i couldnt found myself so i thought i would ask here im looking for bigger lips or stretchers
  18. Estuve buscando información al respecto y no encuentro nada en los foros o en otras páginas. Parece ser algo nuevo para los dueños de tiendas. Si alguien tuviera la amabilidad de explicarme... Desde ya, muchas gracias.
  19. It is very common practice that selling the same cloth using different textures as different products in the inworld stores in addition to the fatpack. There are some creators who do the same in the SL marketplace too. When I started I did the same but then feels it is difficult to make/send updates as has to do it for dozens of listings at the same time. So I unlisted all the different color textured listings of the same products and combined those as fatpacks. There are pros and cons of that multi-listing practice: Pros for customers: 1. Can buy the cloth with an exact texture wanted, with a lower price than the fatpack. Cons for customers: 1. Marketplace search is full of the same item (but with different textures) so has to spend a lot of time therefore it feels annoying and even other good items might miss during the long search. 2. Makes it hard to find some particular product from a favorite store page, if it is full of the same product in different textures. Pros for merchants: 1. Can use different keywords to be visible in different searches. That makes it more possible for the products to come to the front search page and it might increase the sales. 2. Gain from the "price discrimination". https://en.wikipedia.org/wiki/Price_discrimination Cons for merchants: 1. Some customers might dislike those merchants by thinking of that practice as spamming, so it loses potential customers. 2. As SL marketplace getting full, LL might introduce SEO algorithm that prevents the same products come to the front. 3. It is time-consuming to make updates for the products. 4. When a customer comes to the merchant's store in the marketplace, they have to spend a lot of time to search what they wanted so they might feel bored then leave the store page. That also loses potential customers. 5. If a customer has a very negative thought about the "price discrimination" listing, there would be another reason to get a reduced rating for the product if they wish to rate. Some might think this should be posted in the merchants' forum but I'd like to see what customers think as their opinion is very important, so that's why posted here.
  20. It is from the Marketplace, one of the images you see when you log in there. When I click on it, it takes me to the destination guide. But I can't find that beach in the destinations. Maybe it's from another angle, maybe it's not in the destination guide.
  21. Hello, this is my first time asking on here as it seemed to be my last option. I'm planning a new avatar on a Kemono body with chubby features. I've found a belly add on and in the description, it said it's compatible with [BI] Kemono Chubby Body and I was eyeing that product for a while now. I suppose I'm just way too late because I cannot find it on the marketplace anymore. After two years or so, I just now cleaned up my wishlist and I did notice there were many items unavailable anymore. I'm coming to the conclusion that [BI] Kemono Chubby Body is no longer available. Is there a way I could get it now like a website with lost/unavailable items from the marketplace downloads or is it too late? I'm not sure if [BI] Kemono Chubby Body was transferable either. If there are alternatives for a Kemono body, please let me know! If there really is no option, I might get the [BB//MM] Kemono Thunder Thighs while I can.
  22. I have been shopping on the Marketplace since it opened. And my purchase history is bloated. I can not get a redelivery unless I search it up in my Order History. And that has become almost impossible. It ends with a 502 error. I have tried to find out how I can clear all the demos and items that's no longer for sale from my Order History. Is it possible? Or at least, could not LL change the Marketplace so we can get the redelivery straight from the Item page? It says "Automatic redelivery" there to the right. Could not the "Redeliver item" be placed there, instead of searching it up in the Order History?
  23. Hi, I have a question about the Marketplace. It doesn't work for me for the third day and it writes to me (Connection timed out). Please advise how to fix it. It was never a problem. Everything always worked. I would like to write a ticket or somewhere for support, but everything is under the Marketplace and I can't get there.
  24. Jeremy Linden

    Managing your Marketplace store

    Managing your inventory Unassociated marketplace inventory Listed, unlisted, and unavailable status Editing a listing Removing a listing Changing the item associated with a listing Editing more than one listing at a time Viewing your Moderate or Adult listings Listing enhancements Managing your existing listing enhancements Listing enhancement reports Your store profile Revenue distributions Transaction history Problems with selling Redelivering an item to a customer Flagged items Email notification settings In other languages: Deutsch Español Français Italiano 日本語 Português Managing your inventory The Manage inventory section of the Marketplace makes it easy to edit your item listings one at a time or in bulk. To manage your inventory: After logging in to the Marketplace, choose My Marketplace > Merchant home in the upper-right. Click Manage inventory on the left-hand side. Unassociated marketplace inventory If you have added an item to your Marketplace listings in the Second Life Viewer, but have not associated it with an existing listing or created a new listing, it appears in the Unassociated tab of the Marketplace listings window. For more information on adding an item to your Marketplace inventory and creating new listings, see Selling in the Marketplace. To associate an unassociated item with an existing listing: Right-click the unassociated item's folder in the Unassociated tab of the Marketplace listings window. Choose Associate listing. Enter the Listing ID of the existing listing. The listing ID can be found in parentheses next to a listed or unlisted item listing. For example, "Example Crate (3732)". The unassociated item now replaces the existing item in the listing. The previously listed item becomes unassociated inventory. Listed, unlisted, and unavailable status Each of your listings has a status: Listed - The normal, active status of an item that is publicly visible and available for purchase on the Marketplace. Exception: limited-quantity stock items stay Listed after they have sold out, but they cannot be purchased. Unlisted - An item that is intentionally hidden and unavailable for purchase. You might unlist a product because: You are permanently discontinuing the product but want to keep the listing for your personal records. The product is seasonal or event-specific and will be temporarily unlisted until the next time an appropriate event comes around. You've discovered serious bugs in your product and temporarily unlist it while you address the issue. Be sure to make an announcement on your Marketplace store (and anywhere else on the web you maintain a Marketplace presence, like a blog) to keep your customers informed. Unavailable - An item can be unavailable for various reasons: Freshly-added items with incomplete listings show up here. You need to Edit each one and fill in the required fields to List those items. Learn about item listing fields and how to use them. If an item violates the Marketplace Terms of Service, Linden Lab may make it unavailable. Note: The Date field in Manage inventory indicates the date the item was imported into the Second Life Marketplace. Editing a listing To edit one of your listings: In the upper-right, click My Marketplace > Merchant home. On the left-hand side, click Manage inventory. Click Actions > Edit next to the item you want to update. You can also click Actions > Preview to see how an item listing looks to potential customers, or click Actions > Unlist/List to activate or deactivate a listing. Make the desired changes to your item listing fields. Click Update to save your changes. You can also get to the Edit Item Listing page from the Second Life Viewer by right-clicking the item's folder and choosing Edit listing. Removing a listing To remove a listing, first unlist the item from the Second Life Marketplace: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Locate the item entry and click the Actions > Unlist link. Next, remove the listing from your Marketplace store: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Next to the item listing you want to remove, choose Actions > Delete. Changing the item associated with a listing If you want to sell a different or updated version of an item using a current listing: In the Second Life Viewer, choose Me > Marketplace listings Find the listing number in parentheses next to your existing listing. For example, "Example Crate (3757)". Click the Unassociated tab of the Marketplace listings window. Right-click an unassociated item you wish to associate with your listing and choose Associate listing. In the Associate Listing window that appears, enter the Listing ID of your existing listing and click OK. The unassociated item now replaces the existing item in the listing. The previously listed is moved to the Unassociated tab. Editing more than one listing at a time Note: Choosing Edit for multiple items is a useful way to standardize fields that are the same. For example, if you're selling colored variations of hair, most of the information will be identical; or you might have a standard blurb you want to add for multiple products. To edit more than one listing at a time: Click the checkboxes in the leftmost column for the items you want to edit, or click the checkbox at the top of the column to select them all. Tip: If you have a big inventory and want to view or select more items at once, change Items per page to a higher number, like 100. Below, next to Modify selected items, choose an option from the dropdown (List, Unlist, or Edit) and click Go. The page refreshes with a confirmation message. Viewing your Moderate or Adult listings When you search for your item on the Marketplace, make sure you select General, Moderate, or Adult as under Show maturity levels. Unless you enable Moderate and Adult content, the feature that lets shoppers exclude this content from their search results also prevents you from seeing your own listings. Your listing's maturity level may be automatically updated by the filters we use to scan for incorrectly rated listings. We occasionally update the filter keywords; if your listing contains words in the updated filter, its maturity rating will be changed accordingly. If you disagree with the automated maturity rating, please contact support. Listing enhancements Listing enhancements allow you to promote an item by advertising it as a "Featured Item" on a highly visible page. While editing an item listing, you can click the Add button on the right to: Feature this item on the home page - http://marketplace.secondlife.com Feature this item on a category landing page - For example, Avatar Accessories. Feature this item on the checkout receipt page - A shopper sees this page after checking out. Feature this item on the L$0 cart checkout ads page - A shopper sees this page after checking out with a L$0 balance (freebies). For listing enhancement prices, please see the Marketplace fees and commissions. Managing your existing listing enhancements To manage your listing enhancements: Go to the Marketplace. Click My Marketplace > Merchant home. Click Manage subscriptions on the left, or click Inventory tab > Manage subscriptions. The Subscriptions page shows the details of all your listing enhancements, including where each item is featured, its renewal period, and its current status. Find the listing enhancement you want to change. Click Edit on the right. You can now edit your listing enhancement. To cancel your listing enhancement at the end of the current time period, click Don't renew. To renew a listing enhancement that you have canceled, click Reactivate. To cancel your listing enhancement effective immediately, with no refund for time remaining, clickDelete. Important: Listing enhancements renew automatically! If you only want to advertise your item for a specific time period, follow the instructions for cancelling your listing enhancement. Listing enhancement reports You can view listing enhancement reports, which show statistics on impressions and click-throughs for each listing enhancement you have active: When logged into the Marketplace, click My Marketplace > Merchant home. On the left, click Listing enhancements (under Reports). Your store profile Your store has its own profile that can be customized. You should take advantage of this to promote your brand: Click My Marketplace in the upper-right and click Merchant Home. On the left-hand side, click Edit Store Information. Here's what the fields mean: Store Name - This defaults to your Resident name, but if you like you can change it to something else. Profile - Whatever you want to tell potential customers about you in up to 2,100 characters, like who you are, what you sell, and why you do it. Examples: "We've been selling in Second Life for seven years and these are some testimonials from thousands of delighted customers!"; "We believe every avatar should be able to have an incredibly beautiful home"; or "Our company's goal is to amplify your awesome." Policies - Do you accept refunds? Do you prefer to be contacted via email or IM, or have you hired support staff that your customers should contact? Make sure to state this here so customers' expectations are clear. Link to Blog - Link to your blog or another website about your store. Many sellers use blogs to announce product updates. Some even group together and form community blogs, like iheartsl. Link to Inworld Store - If you have an inworld store, enter its SLurl here. Store Image - Click Browse to choose a JPG, PNG, or GIF image from your hard drive. A well-compressed JPG generally works best. This isn't usually a picture of your inworld store but rather of your brand's logo. This small image must be exactly 45x45 pixels, so make sure what you upload is legible. There are web tools like Picnik that can help. Store Banner Image - Again, click Browseto choose a JPG, PNG, or GIF image from your hard drive. Must be exactly 700x100 pixels. Your Store Name and Store Image appear on the right-hand side of all your item pages, like this: Tip: If you've gotten this far and you haven't read How to market your products yet, you should! Revenue distributions The revenue distributions feature allows payments to be automatically distributed among multiple Residents. Distributions are based on percentages, not fixed dollar amounts. For example, say you are selling a car for L$1,000. You make L$700 per each car sold and distribute L$200 per sale to Alice and L$100 per sale to Bob. In this distribution, 20% goes to Alice and 10% goes to Bob. Control revenue distributions by clicking Add Distribution on the Edit item listing page. Listings with revenue distributions set must have a price of at least L$10. Transaction history To view your Transaction History: Login to the Marketplace. Click My Marketplace and click Merchant Home. On the left, under Reports, click Orders. On the Orders page, specify a Start Date and End Date by clicking the calendar dropdowns. Click Go to refresh the page. On the right, click Download CSV to download a CSV file that can be read in various applications, like Microsoft Excel. If a Resident buys an item as a gift for someone else, the recipient's name shows under Recipient. If the item is intended to be received by the same Resident who bought it, you see the buyer's name next to Customer. Problems with selling Having problems while selling your items? If you can't find a solution below, you can get more help at theSupport Portal. Redelivering an item to a customer If a customer requests that an item be redelivered — perhaps they didn't receive it, or lost their only copy — you can follow these steps: When logged into the Marketplace, click My Marketplace > Merchant home in the upper right. On the left-hand side, click Orders. Search for the order by Order # or Customer (the Resident's name). Click View order or the order number you want to redeliver. Click Redeliver item. Tip: You might want to make sure that your customer is online before redelivering. If a Resident has more than 25 offline message notifications, any new IMs or item deliveries will fail. Also, if the Resident is set to Away, redeliveries from the Marketplace will fail. Flagged items Flagged items are not removed automatically, and flagging does not affect search relevance. If an item is flagged, the item goes into a queue. Based on the flagger's rating, the flagged item will move up or down in the queue. People who abuse flagging will be ignored. If your item was flagged for: An incorrect category (the most common reason for flagging): See if there are sub-categories of the section where your item is currently listed and move your item to a more appropriate section. Do not post items in the "root" categories such as Apparel, Home & Garden, etc. unless you absolutely cannot find a sub-category that applies. You might also suggest a new Marketplace category. An incorrect maturity level: Please check the maturity level of your item. If you still have questions about why your item was flagged or unlisted, please open a support case and include the exact name of the product as it appears on your inventory page. Email notification settings You can change the types of email notifications you receive from the Second Life Marketplace: Visit http://marketplace.secondlife.com. If you are not already signed in, click Sign in in the top right corner of the page. Click My Marketplace at the top of the page, then select My account from the dropdown menu. Click Email settings on the left side of the My account page. On the Email settings page, under Merchant Notifications, click On or Off next to each type of email notification to set your notification preference. As a merchant on the Second Life Marketplace, you may receive the following types of email notifications: Purchase notification Note: This email is sent after delivery and payments have both been completed on a line item. Redelivery notification Note: This email is sent when either you or Linden Lab customer support redelivers an item. Review alert Flag alert
  25. Hello! i'm new to second life and i'm slowly learning blender. if i bought a 100% complete avatar like the one bellow, what would i be getting with my order? i'm interested in taking it into blender and modifying the mesh file and then bringing it back into second life. is that even possible and does this listing support it? https://marketplace.secondlife.com/p/Reprints-Superior-Iron-Man/9837304
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