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  1. I'm trying to get an item from the Marketplace and when I try to get anything from a particular merchant, I get the error message seen in the title of this thread. From what I understand, this means I've been banned from buying anything from them. Thing is, though, I've never bought anything from them before, and I've never even talked to the merchant. Who knows anything about this?
  2. The option to comment on reviews is suddenly gone for me, on this account and others. I cannot even comment on my own reviews. So now I can't use MP reviews to ask questions from people who have already bought something I haven't purchased yet or answer questions about things I bought. What's up with this? Have I done something wrong? I would think I'd have received notification if I had, and I am not aware of any rules being broken.
  3. Estuve buscando información al respecto y no encuentro nada en los foros o en otras páginas. Parece ser algo nuevo para los dueños de tiendas. Si alguien tuviera la amabilidad de explicarme... Desde ya, muchas gracias.
  4. It is very common practice that selling the same cloth using different textures as different products in the inworld stores in addition to the fatpack. There are some creators who do the same in the SL marketplace too. When I started I did the same but then feels it is difficult to make/send updates as has to do it for dozens of listings at the same time. So I unlisted all the different color textured listings of the same products and combined those as fatpacks. There are pros and cons of that multi-listing practice: Pros for customers: 1. Can buy the cloth with an exact texture wanted, with a lower price than the fatpack. Cons for customers: 1. Marketplace search is full of the same item (but with different textures) so has to spend a lot of time therefore it feels annoying and even other good items might miss during the long search. 2. Makes it hard to find some particular product from a favorite store page, if it is full of the same product in different textures. Pros for merchants: 1. Can use different keywords to be visible in different searches. That makes it more possible for the products to come to the front search page and it might increase the sales. 2. Gain from the "price discrimination". https://en.wikipedia.org/wiki/Price_discrimination Cons for merchants: 1. Some customers might dislike those merchants by thinking of that practice as spamming, so it loses potential customers. 2. As SL marketplace getting full, LL might introduce SEO algorithm that prevents the same products come to the front. 3. It is time-consuming to make updates for the products. 4. When a customer comes to the merchant's store in the marketplace, they have to spend a lot of time to search what they wanted so they might feel bored then leave the store page. That also loses potential customers. 5. If a customer has a very negative thought about the "price discrimination" listing, there would be another reason to get a reduced rating for the product if they wish to rate. Some might think this should be posted in the merchants' forum but I'd like to see what customers think as their opinion is very important, so that's why posted here.
  5. It is from the Marketplace, one of the images you see when you log in there. When I click on it, it takes me to the destination guide. But I can't find that beach in the destinations. Maybe it's from another angle, maybe it's not in the destination guide.
  6. Hello, this is my first time asking on here as it seemed to be my last option. I'm planning a new avatar on a Kemono body with chubby features. I've found a belly add on and in the description, it said it's compatible with [BI] Kemono Chubby Body and I was eyeing that product for a while now. I suppose I'm just way too late because I cannot find it on the marketplace anymore. After two years or so, I just now cleaned up my wishlist and I did notice there were many items unavailable anymore. I'm coming to the conclusion that [BI] Kemono Chubby Body is no longer available. Is there a way I could get it now like a website with lost/unavailable items from the marketplace downloads or is it too late? I'm not sure if [BI] Kemono Chubby Body was transferable either. If there are alternatives for a Kemono body, please let me know! If there really is no option, I might get the [BB//MM] Kemono Thunder Thighs while I can.
  7. I have been shopping on the Marketplace since it opened. And my purchase history is bloated. I can not get a redelivery unless I search it up in my Order History. And that has become almost impossible. It ends with a 502 error. I have tried to find out how I can clear all the demos and items that's no longer for sale from my Order History. Is it possible? Or at least, could not LL change the Marketplace so we can get the redelivery straight from the Item page? It says "Automatic redelivery" there to the right. Could not the "Redeliver item" be placed there, instead of searching it up in the Order History?
  8. Hi, I have a question about the Marketplace. It doesn't work for me for the third day and it writes to me (Connection timed out). Please advise how to fix it. It was never a problem. Everything always worked. I would like to write a ticket or somewhere for support, but everything is under the Marketplace and I can't get there.
  9. Jeremy Linden

    Managing your Marketplace store

    Managing your inventory Unassociated marketplace inventory Listed, unlisted, and unavailable status Editing a listing Removing a listing Changing the item associated with a listing Editing more than one listing at a time Viewing your Moderate or Adult listings Listing enhancements Managing your existing listing enhancements Listing enhancement reports Your store profile Revenue distributions Transaction history Problems with selling Redelivering an item to a customer Flagged items Email notification settings In other languages: Deutsch Español Français Italiano 日本語 Português Managing your inventory The Manage inventory section of the Marketplace makes it easy to edit your item listings one at a time or in bulk. To manage your inventory: After logging in to the Marketplace, choose My Marketplace > Merchant home in the upper-right. Click Manage inventory on the left-hand side. Unassociated marketplace inventory If you have added an item to your Marketplace listings in the Second Life Viewer, but have not associated it with an existing listing or created a new listing, it appears in the Unassociated tab of the Marketplace listings window. For more information on adding an item to your Marketplace inventory and creating new listings, see Selling in the Marketplace. To associate an unassociated item with an existing listing: Right-click the unassociated item's folder in the Unassociated tab of the Marketplace listings window. Choose Associate listing. Enter the Listing ID of the existing listing. The listing ID can be found in parentheses next to a listed or unlisted item listing. For example, "Example Crate (3732)". The unassociated item now replaces the existing item in the listing. The previously listed item becomes unassociated inventory. Listed, unlisted, and unavailable status Each of your listings has a status: Listed - The normal, active status of an item that is publicly visible and available for purchase on the Marketplace. Exception: limited-quantity stock items stay Listed after they have sold out, but they cannot be purchased. Unlisted - An item that is intentionally hidden and unavailable for purchase. You might unlist a product because: You are permanently discontinuing the product but want to keep the listing for your personal records. The product is seasonal or event-specific and will be temporarily unlisted until the next time an appropriate event comes around. You've discovered serious bugs in your product and temporarily unlist it while you address the issue. Be sure to make an announcement on your Marketplace store (and anywhere else on the web you maintain a Marketplace presence, like a blog) to keep your customers informed. Unavailable - An item can be unavailable for various reasons: Freshly-added items with incomplete listings show up here. You need to Edit each one and fill in the required fields to List those items. Learn about item listing fields and how to use them. If an item violates the Marketplace Terms of Service, Linden Lab may make it unavailable. Note: The Date field in Manage inventory indicates the date the item was imported into the Second Life Marketplace. Editing a listing To edit one of your listings: In the upper-right, click My Marketplace > Merchant home. On the left-hand side, click Manage inventory. Click Actions > Edit next to the item you want to update. You can also click Actions > Preview to see how an item listing looks to potential customers, or click Actions > Unlist/List to activate or deactivate a listing. Make the desired changes to your item listing fields. Click Update to save your changes. You can also get to the Edit Item Listing page from the Second Life Viewer by right-clicking the item's folder and choosing Edit listing. Removing a listing To remove a listing, first unlist the item from the Second Life Marketplace: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Locate the item entry and click the Actions > Unlist link. Next, remove the listing from your Marketplace store: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Next to the item listing you want to remove, choose Actions > Delete. Changing the item associated with a listing If you want to sell a different or updated version of an item using a current listing: In the Second Life Viewer, choose Me > Marketplace listings Find the listing number in parentheses next to your existing listing. For example, "Example Crate (3757)". Click the Unassociated tab of the Marketplace listings window. Right-click an unassociated item you wish to associate with your listing and choose Associate listing. In the Associate Listing window that appears, enter the Listing ID of your existing listing and click OK. The unassociated item now replaces the existing item in the listing. The previously listed is moved to the Unassociated tab. Editing more than one listing at a time Note: Choosing Edit for multiple items is a useful way to standardize fields that are the same. For example, if you're selling colored variations of hair, most of the information will be identical; or you might have a standard blurb you want to add for multiple products. To edit more than one listing at a time: Click the checkboxes in the leftmost column for the items you want to edit, or click the checkbox at the top of the column to select them all. Tip: If you have a big inventory and want to view or select more items at once, change Items per page to a higher number, like 100. Below, next to Modify selected items, choose an option from the dropdown (List, Unlist, or Edit) and click Go. The page refreshes with a confirmation message. Viewing your Moderate or Adult listings When you search for your item on the Marketplace, make sure you select General, Moderate, or Adult as under Show maturity levels. Unless you enable Moderate and Adult content, the feature that lets shoppers exclude this content from their search results also prevents you from seeing your own listings. Your listing's maturity level may be automatically updated by the filters we use to scan for incorrectly rated listings. We occasionally update the filter keywords; if your listing contains words in the updated filter, its maturity rating will be changed accordingly. If you disagree with the automated maturity rating, please contact support. Listing enhancements Listing enhancements allow you to promote an item by advertising it as a "Featured Item" on a highly visible page. While editing an item listing, you can click the Add button on the right to: Feature this item on the home page - http://marketplace.secondlife.com Feature this item on a category landing page - For example, Avatar Accessories. Feature this item on the checkout receipt page - A shopper sees this page after checking out. Feature this item on the L$0 cart checkout ads page - A shopper sees this page after checking out with a L$0 balance (freebies). For listing enhancement prices, please see the Marketplace fees and commissions. Managing your existing listing enhancements To manage your listing enhancements: Go to the Marketplace. Click My Marketplace > Merchant home. Click Manage subscriptions on the left, or click Inventory tab > Manage subscriptions. The Subscriptions page shows the details of all your listing enhancements, including where each item is featured, its renewal period, and its current status. Find the listing enhancement you want to change. Click Edit on the right. You can now edit your listing enhancement. To cancel your listing enhancement at the end of the current time period, click Don't renew. To renew a listing enhancement that you have canceled, click Reactivate. To cancel your listing enhancement effective immediately, with no refund for time remaining, clickDelete. Important: Listing enhancements renew automatically! If you only want to advertise your item for a specific time period, follow the instructions for cancelling your listing enhancement. Listing enhancement reports You can view listing enhancement reports, which show statistics on impressions and click-throughs for each listing enhancement you have active: When logged into the Marketplace, click My Marketplace > Merchant home. On the left, click Listing enhancements (under Reports). Your store profile Your store has its own profile that can be customized. You should take advantage of this to promote your brand: Click My Marketplace in the upper-right and click Merchant Home. On the left-hand side, click Edit Store Information. Here's what the fields mean: Store Name - This defaults to your Resident name, but if you like you can change it to something else. Profile - Whatever you want to tell potential customers about you in up to 2,100 characters, like who you are, what you sell, and why you do it. Examples: "We've been selling in Second Life for seven years and these are some testimonials from thousands of delighted customers!"; "We believe every avatar should be able to have an incredibly beautiful home"; or "Our company's goal is to amplify your awesome." Policies - Do you accept refunds? Do you prefer to be contacted via email or IM, or have you hired support staff that your customers should contact? Make sure to state this here so customers' expectations are clear. Link to Blog - Link to your blog or another website about your store. Many sellers use blogs to announce product updates. Some even group together and form community blogs, like iheartsl. Link to Inworld Store - If you have an inworld store, enter its SLurl here. Store Image - Click Browse to choose a JPG, PNG, or GIF image from your hard drive. A well-compressed JPG generally works best. This isn't usually a picture of your inworld store but rather of your brand's logo. This small image must be exactly 45x45 pixels, so make sure what you upload is legible. There are web tools like Picnik that can help. Store Banner Image - Again, click Browseto choose a JPG, PNG, or GIF image from your hard drive. Must be exactly 700x100 pixels. Your Store Name and Store Image appear on the right-hand side of all your item pages, like this: Tip: If you've gotten this far and you haven't read How to market your products yet, you should! Revenue distributions The revenue distributions feature allows payments to be automatically distributed among multiple Residents. Distributions are based on percentages, not fixed dollar amounts. For example, say you are selling a car for L$1,000. You make L$700 per each car sold and distribute L$200 per sale to Alice and L$100 per sale to Bob. In this distribution, 20% goes to Alice and 10% goes to Bob. Control revenue distributions by clicking Add Distribution on the Edit item listing page. Listings with revenue distributions set must have a price of at least L$10. Transaction history To view your Transaction History: Login to the Marketplace. Click My Marketplace and click Merchant Home. On the left, under Reports, click Orders. On the Orders page, specify a Start Date and End Date by clicking the calendar dropdowns. Click Go to refresh the page. On the right, click Download CSV to download a CSV file that can be read in various applications, like Microsoft Excel. If a Resident buys an item as a gift for someone else, the recipient's name shows under Recipient. If the item is intended to be received by the same Resident who bought it, you see the buyer's name next to Customer. Problems with selling Having problems while selling your items? If you can't find a solution below, you can get more help at theSupport Portal. Redelivering an item to a customer If a customer requests that an item be redelivered — perhaps they didn't receive it, or lost their only copy — you can follow these steps: When logged into the Marketplace, click My Marketplace > Merchant home in the upper right. On the left-hand side, click Orders. Search for the order by Order # or Customer (the Resident's name). Click View order or the order number you want to redeliver. Click Redeliver item. Tip: You might want to make sure that your customer is online before redelivering. If a Resident has more than 25 offline message notifications, any new IMs or item deliveries will fail. Also, if the Resident is set to Away, redeliveries from the Marketplace will fail. Flagged items Flagged items are not removed automatically, and flagging does not affect search relevance. If an item is flagged, the item goes into a queue. Based on the flagger's rating, the flagged item will move up or down in the queue. People who abuse flagging will be ignored. If your item was flagged for: An incorrect category (the most common reason for flagging): See if there are sub-categories of the section where your item is currently listed and move your item to a more appropriate section. Do not post items in the "root" categories such as Apparel, Home & Garden, etc. unless you absolutely cannot find a sub-category that applies. You might also suggest a new Marketplace category. An incorrect maturity level: Please check the maturity level of your item. If you still have questions about why your item was flagged or unlisted, please open a support case and include the exact name of the product as it appears on your inventory page. Email notification settings You can change the types of email notifications you receive from the Second Life Marketplace: Visit http://marketplace.secondlife.com. If you are not already signed in, click Sign in in the top right corner of the page. Click My Marketplace at the top of the page, then select My account from the dropdown menu. Click Email settings on the left side of the My account page. On the Email settings page, under Merchant Notifications, click On or Off next to each type of email notification to set your notification preference. As a merchant on the Second Life Marketplace, you may receive the following types of email notifications: Purchase notification Note: This email is sent after delivery and payments have both been completed on a line item. Redelivery notification Note: This email is sent when either you or Linden Lab customer support redelivers an item. Review alert Flag alert
  10. Hello! i'm new to second life and i'm slowly learning blender. if i bought a 100% complete avatar like the one bellow, what would i be getting with my order? i'm interested in taking it into blender and modifying the mesh file and then bringing it back into second life. is that even possible and does this listing support it? https://marketplace.secondlife.com/p/Reprints-Superior-Iron-Man/9837304
  11. Hello, thanks for taking the time to read me :DD If i want to put my items spring prices 90% off for example - at my marketplace shop. And i do not want to do them one by one or page after page. Is there a way to change them all with one click or with one command? (Ii know in world i can do it with casper vendors but how about at my marketplace page?). Thanks for helping me out!
  12. Ticket: #1672500, closed I thought I should share this with everybody. I received abuse on a market place listing from this seller (not named here ) on her page and several other avatar unknown to me had similar problems with her mesh kit . My problem was that I asked her very nicely to add fire and paid her additional 500L to supply it. Eventually all Linden money was paid back but grief is still up there on Market Place on the listing . I contacted Linden on Support Ticket and Turbosquid who had a no-sale license on model but free to use for non commercial use, but grief by seller is still there not removed . I believe she then went on to use alts to post favorable reviews on this 3500L listed item to defend it, even though what was pictured in sale page was not available to buyer . When she refunded she told me that if I rezzed the item i would be in breach of TOS even though it is still listed as purchased on my account. Am I supposed to forget this and move on ? I am now attempting to build my own which I intend to give away free to everyone especially those who have been kind enough to help me . How can her grief inflicted on me and others be removed from her listing?
  13. So, this being the first ever forum post I guess I may accidentally ruffle some feathers. And trust me, I don't mean to be rude or critical of anyone. I have been overwhelmed with curiosity about this subject for the last 13yrs. Whether Im in world shopping or just bouncing around on Marketplace, I am bombarded with provocative sexual adds for user created fetish items. I'm in no way trying to criticize a persons lifestyle or choices, How can I edit my search tab to work with me instead of against me? I mean really. I type in "Mesh Tools" in the category of "Building components" and get a window full of strap on's, Bodily fluid add ons, and washing machines that do more than wash your clothes. This is getting sick in my opinion. The 2 questions that always come to mind first is 1. Do we have this many freaks on SL? And 2. How can I block out all of these related items in my search? The people who post these creations are very smart when it comes to search metadata. They seem to select every word in every countries dialect. Which makes it virtually impossible to not see them. With that said, What is your opinion on this matter? Just an FYI you will not change my mind so don't try. Im just nosey about yalls opinions. -Audio-
  14. Aloha to other newbies. After some frustrating trial and error I was able to replace my system avatar with one that looks more like me. Yay! But the search for upgraded body, head, shape, and hair were super frustrating, and I hope this post will help you to avoid some of the irritation I went through. To be fair, I got annoyed at this whole process because I was searching for stuff on the Second Life Marketplace website, which feels like some Angelfire or Tripod site from the 1990s. Ugghh. No Boolean search terms are allowed, so every search gives thousands of useless results. I gave up on Marketplace and started doing searches via DuckDuckGo, StartPage, Google, YouTube, etc and found a bunch of relevant blogs and videos outside the official SL universe. Those sites allowed me to identify some items to try inworld. This SL Forum was a great resource too! There are plenty of bodies and hairs, but I'm mixed race so my search has been for modifiable stuff appropriate to East Asian, Southeast Asian, Polynesian, and African American looks. For me that means slimmer body, no hips, no butt, practically nothing on top, flatter face, etc. Not much to hold onto except a heart :-) Sort of a difficult match for most North American or European creators, so I don't hold toooo big grudge against Marketplace. Even after wading through all the huge anime eyes, botoxed lips, and overly sexualized stuff there was little to choose from though. Sorry boys, not all of us are voluptuous pole dancers! So, here are some inworld sites I found useful. Bear in mind that tech and life are always evolving, so I should point out that these places have interesting items now, in February, 2021. Blink and they may be gone. Bodies Maitreya Lara http://maps.secondlife.com/secondlife/Maitreya%20Isle/128/133/23 Slink Physique http://maps.secondlife.com/secondlife/Slink/36/123/25 Heads Genesis Lab http://maps.secondlife.com/secondlife/Genesis%20Lab/229/170/25 GENUS Project http://maps.secondlife.com/secondlife/Genus%20Project%20Mainstore/100/130/34 LAQ http://maps.secondlife.com/secondlife/LAQ/135/122/76 Lelutka http://maps.secondlife.com/secondlife/LeLutka/128/128/39 Skins and Shapes 7 Deadly Skins http://maps.secondlife.com/secondlife/Shadow%20Crest/81/59/43 Genesis Lab http://maps.secondlife.com/secondlife/Genesis%20Lab/229/170/25 Glam Affair http://maps.secondlife.com/secondlife/Beauty%20Avatar%20couture/153/72/32 ItGirls http://maps.secondlife.com/secondlife/Cedar%20Springs/49/43/2003 Jael http://maps.secondlife.com/secondlife/Cedar/101/144/2002 Monso / Mudskin http://maps.secondlife.com/secondlife/Sweet%20Isle/205/52/28 Not Found http://maps.secondlife.com/secondlife/Mountains%20of%20Spirit/186/67/27 Pepe http://maps.secondlife.com/secondlife/Pepe%20Skins/68/58/20 Sublime http://maps.secondlife.com/secondlife/Official%20Munkin%20Island/89/202/3001 Hair AD (Analog Dog) http://maps.secondlife.com/secondlife/Analog%20Dog%20Hair/174/133/22 Dr. Life http://maps.secondlife.com/secondlife/Fashion%20Boulevard/84/131/1949 Homage http://maps.secondlife.com/secondlife/XODOHTRONU/127/131/3152 Stealthic http://maps.secondlife.com/secondlife/Rapture/106/142/106 Truth http://maps.secondlife.com/secondlife/Truth/107/129/28 I've seen a some really beautiful avatars with Slink Physique bodies and Genesis Lab heads, but in the end I decided on a Maitreya Lara body (because of clothing options) and Lelutka Ryn head (it looks a little more like me). With BOM, maybe clothing options won't be so big a draw for Maitreya in future. I added an ItGirls Ryn shape/skin, but have to admit that all the shades are pale for me. Maybe after another year of COVID quarantine I WILL be that pale though :-)
  15. For those who don't know, Linden Realms is an old-school adventure game the Lindens built within SL, and is accessed via Portal Park. Completion of the game rewards the SL resident with L$50, and this reward can be received once per week. Over a year this amounts to L$2600 that residents can spend on clothing, tier fees, whatever they like. This has been particularly handy for new residents, and for anyone with no payment info on file. Recently LL changed Linden Realms rules to now require that residents who play the game have payment info on file, and must use that to buy L$, before the game will provide that L$50 reward. This cut the number of players significantly - and presumably then the amount of funds spent by the impacted residents. Now another change. Several days ago LL halved the game completion reward from L$50 to just L$25. The effect on Linden Realms has been chilling: the place is now essentially a ghost town, as lonely as most of the rest of SL. I suspect that LL may have changed these rules for three reasons: 1) to cut losses created by the massive number of game exploiters / cheaters; to force an increase of the Tilia user base, and 3) to increase the amount of funds being handled by Tilia. Maybe this fiscal clean-up operation will allow SL's new owner to reinvest, and we'll see improvements inworld. My fear though is the other impacts: residents with no credit card who are now shut out of a way to make L$, residents with payment info on file but who cannot buy Linden Dollars during the pandemic economy, and the negative impact this indirectly creates for those who normally would have received those funds: the makers, sellers, landlords, etc. SL's new owner already increased the SL MP commission charged to retailers, forcing increased prices. Some shops have closed; others advertise reduced prices at their inworld stores. I hope this all works out for SL in the long run. But in the short term providing residents less money to spend, and squeezing more out of makers/sellers, may make SL less attractive to residents, makers, and property investors. So much of SL is already a ghost town; I hope that turning Linden Realms into a ghost town too will be the end of their cull. The impacts of these steps taken by SL's new owner will likely be felt widely by the inworld economy, and I have to wonder what's next? With any kind of luck these efforts to increase SL profitability don't end up killing it.
  16. At the moment, if you want to filter manage listings with all, listed and unlisted you get an: "The page you were looking for doesn't exist - You may have mistyped the address or the page may have moved. - Continue shopping" I have send a support ticked and entered a bug report JIRA: https://jira.secondlife.com/browse/BUG-230198 The workaround i found out, is to delete your store number, dot included, between products and ? Then the page exists again 🙂 UPDATE: Ticket responded and JIRA updated: The issue is investigated, and the workaround is confirmed.
  17. I didn't want to submit a ticket yet, in case it's a user issue, but, lately (a couple days/weeks-ish now) any time I open MP, I notice I have to log in again. Even if i was just on MP. Was wondering if there was a way to fix this, that didn't require a ticket?
  18. Jeremy Linden

    Selling in the Marketplace

    Creating a store Listing items for sale The Marketplace Listings window Version folders Stock folders Creating a new listing Changing versions of a listed item Changing the item associated with a listing Previewing your store Delivering items to the buyer Store managers Third-Party Viewer developer resources In other languages: Deutsch Español Français Italiano Português 日本語 This article explains the basics of how to get started as a merchant on the Second Life Marketplace. Once you are familiar with these steps, check out How to market your products for tips on how to make your business stand out, or learn about Managing your Marketplace store. Creating a store The first step to becoming a merchant is to create your store on the Second Life Marketplace. Your store is where customers can browse and purchase items you have listed for sale. Once a purchase is made, the items are delivered directly to the buyer's inventory in Second Life and the proceeds are added to your Linden dollar (L$) balance. To create your store: Make sure your Second Life account is at least five days old and has payment information on file. On any Marketplace page, click My Marketplace in the upper-right and click Create a Store. Read the Marketplace Terms of Service carefully, check I agree to the Second Life Marketplace Fee and Listing Policies, then scroll down to the bottom and click Continue. (Optional) Customize your store profile to make it more attractive and easier to find. Restart your Second Life Viewer before attempting to upload items to the Marketplace website. Listing items for sale Once you have set up your Marketplace store and restarted the Second Life Viewer, you can begin using the Marketplace Listings window to manage your store's inventory. Make sure you understand Second Life's next owner object permissions before listing your items for sale; these permissions allow you to control how your object may be copied or redistributed after you've sold it. The Marketplace Listings window Video Tutorial: Learning Listing, Version, & Stock Folders The Marketplace Listings window is an extension of your Second Life inventory that allows you to manage all inventory in your Second Life Marketplace store. By dragging and dropping items from your inventory window into the Marketplace Listings window, you can immediately begin setting up new listings, add updated versions of your existing products, and even list or unlist items on the Marketplace Store. You can access the Marketplace Listings window by choosing Me > Marketplace listings from the top menu bar of the Second Life Viewer. Version folders Each Marketplace Listing folder contains one or more version folders that allow you to easily manage updated versions of a product without creating a new listing. Version folders look like normal inventory folders with three lines drawn on them, like this: . Only one version folder may be active at a time for each listing; when a customer buys your product, they receive a copy of the active version folder and its contents. To activate a version folder for a Marketplace Listing, right-click the appropriate version folder and choose Activate. If a listing folder contains only one version folder, it is activated automatically. Currently active version folders are marked by the word "(active)". Note: When you drag objects from your regular inventory to a version folder, they are moved, not copied. This means that they no longer appear in your main inventory and will be lost permanently if deleted from their respective version folder. You may instead copy an item from your inventory to the Marketplace Listings window by right-clicking the item in your inventory and choosing Copy to Marketplace Listings. Stock folders You can use the Marketplace Listings window to sell a limited stock of no-copy items. No-copy items that you drag into the Marketplace Listings window are automatically placed into a stock folder. Stock folders look like normal inventory folders with a grid of squares on them, like this: . Stock folders also show the number of items they contain next to their names. For example, "Example Crate (stock=7)". Each stock folder must be inside a version folder, and represents the sale of a single item in the listing, even though there may be many items inside the stock folder. For example, if your active version folder consists of a copiable notecard and a stock folder containing 25 no-copy objects, each customer will receive a copy of the notecard and one randomly selected object from the stock folder until no items remain in the stock folder. The no-copy items within a stock folder must be of the same inventory type, but may have different names. For example, some identical limited-run items may have serial numbers written into their object names, but they can still be sold from the same stock folder. Note that while it is still possible to sell a limited quantity of copiable items using the appropriate listing field, the quantity of items available from a stock folder is determined by the number of items in the folder and cannot be changed using the Available quantity listing field. When a stock folder runs out of no-copy items, the Marketplace de-lists your listing and sends an email alert reminding you to add more units. Creating a new listing Video Tutorial: Creating a New Listing Follow these steps to create a listing for a new product on the Second Life Marketplace: Open the Marketplace Listings window in the Second Life Viewer by choosing Me > Marketplace listings from the top menu bar. Open your Inventory window by choosing Me > Inventory from the top menu bar. Drag your product from the Inventory window to the section of the Marketplace Listings window labeled Drop folders here to create new listings. It now appears under the Unassociated tab. Under the All or Unassociated tabs, right-click the listing folder containing your product and choose Create listing. The folder is moved to the Unlisted tab and now displays a listing number. Under the All or Unlisted tabs, the single version folder inside the listing folder is automatically made active. Right-click the listing folder or version folder and choose Edit listing to fill out the required listing fields on the Marketplace website. If you try to list your product before filling out the required listing fields, you will receive an error message explaining which fields still require input. Click the Update button to save your listing. On the All or Unlisted tab of the Marketplace Listings window, right-click the listing folder and choose List to list your product on the Second Life Marketplace. You may list or unlist items from the Marketplace website as well. Changing versions of a listed item Video Tutorial: Updating a Listing As you develop updates for your products, you can easily update your Marketplace listings with the new items without deleting the older versions: Open the Marketplace Listings window in the Second Life Viewer by choosing Me > Marketplace listings from the top menu bar. Open your Inventory window by choosing Me > Inventory from the top menu bar. Drag your updated product from your Inventory window to the listing folder for that product in the Marketplace Listings window; this creates a new, inactive version folder containing the updated product. Right-click the new folder and choose Activate to make it the active version folder for that listing. All new sales through the associated Marketplace listing will deliver products from the active version folder. At any time, you can revert your listing to sell a previous version of your product by right-clicking its version folder and choosing Activate. Changing the item associated with a listing Video Tutorial: Migrating Listings & Checking for Errors Under rare circumstances, you may need to completely change the item associated with a Marketplace listing. The most common reason for needing to change the item associated with a listing is accidental deletion of the inventory folder associated with a listing and need to re-associate items with an existing listing. To associate a listing folder with a pre-existing Marketplace listing: In the Second Life Viewer, choose Me> Marketplace listings. Find the listing number in parentheses next to your existing listing. For example, "Example Crate (3757)". Click the Unassociated tab of the Marketplace listings window. Right-click an unassociated item you wish to associate with your listing and choose Associate listing. In the Associate Listing window that appears, enter the listing ID of your existing listing and click OK. The unassociated item now replaces the existing item (if any) in the Marketplace listing. Note that changing the item associated with a listing in this way causes the item to become unlisted because you are replacing the active version folder. You will need to activate a new version folder and re-list the item as described in Creating a new listing. Previewing your store After you have listed at least one item, you can preview your store: On the Marketplace website, go to My Marketplace > My Store. This is how your customers see your store — but it also helps to browse the Marketplace as an alt to really walk in your customers' shoes. Important: To see items in your store that you have listed as Moderate or Adult content, make sure you set Show maturity levels to General, Moderate, Adult when you search! Delivering items to the buyer The Marketplace automatically delivers items for you. Occasionally, the delivery system fails, and a delivery gets lost on its way to the customer. If that happens, you can easily redeliver the item. Blocking unwanted buyers In the event that a Marketplace store owner should wish to avoid doing business with a particular customer, adding the customer to the store owner's inworld block list will prevent the customer from purchasing items from their shop. See Blocking for more information on how to add someone to a block list. Managing problematic reviews While most reviews, even negative ones, offer an opportunity for a merchant to respond to the review to provide context and assistance to their customers, there are times when a customer review becomes a problem. If the review comments appear to be in violation of the Terms and Conditions, Community Standards, or the Marketplace Listing Guidelines, please report the review using the "Flag this review" link that is located directly beneath the review comments on the Product Listing. Store managers A store manager is a Resident you have designated to manage some operations of your store in the Second Life Marketplace. Store managers can perform many of the same actions as the store owner, taking allowing them to take on some of the burden of managing your store. For full details on store managers, see Second Life Marketplace store managers. Third-Party Viewer developer resources There are two API wiki pages targeted at Third-Party Viewer developers. This API documentation is helpful for developers who want to integrate Marketplace features into their Third-Party Viewers, but is not necessary for most Marketplace merchants or their customers: Marketplace API for VMM AIS V3 API
  19. Hey Fam. Can i know what is the best translator in the SL market? It must be able to detect and translate automatically. Thank you.
  20. I need help please! Is there a printed list of banned words somewhere?? I have literally taken out ALL the words in the keywords field, it's COMPLETELY empty and it STILL won't let me list the item. I don't know which words I'm using that are banned but there are other listings of the same products listed already on MP (gacha items), so how did they get to list their items and it won't let me list mine??!!
  21. I have been searching for cute mesh gatcha heads tho i found a few but does anyone know a few cute korean style heads from gatcha or something that is reselled to marketplace? It's just i don't have enough lindens to edit my avatar with the famous head brands then buying shape,skin,makeup, etc. I have tried calculating and it may cost around 5,000 to 10,000L and I don't wan't to use that much just for my av. If anyone know a mesh head around 800L+ or lower please comment~ I'll really appreciate it!
  22. Aloha all. Hope you're safe and healthy and happy, and dealing with life OK. I'm having a hard time browsing homes for sale/rent on SL Marketplace and would appreciate your advice. I have a budget, but all the marketplace listings are priced at 0 so I can't sort them by price. I have a prim count I'd like to shoot for, but the listings can't be sorted that way either. There are specific types of regions that feel like home, but the listings aren't separated that way, and can't be sorted that way. This makes Marketplace a really frustrating place to find a home. I've gone to the inworld offices or websites of SL property managers, and some of them are nicely sorted by these options. But in these places I see just one owner's listings, not everything available. What would be really useful is an SL MLS service, something like the sites we search to find our RL homes. But with no such thing out there, I've ended up renting places by stumbling upon them in regions I enjoy. To be fair though, maybe the problem is me. Ya know, maybe I just don't know how to sort Marketplace listings properly, or don't know what keywords to use in a Marketplace search. Can anyone suggest what I'm missing here? Maybe there is an SL MLS and I don't know about it. Or if you have some SL Marketplace clues, I'd appreciate it. T H A N K S.
  23. I am wondering if i am the only one or others have the same problem. C:\Users\holge>tracert marketplace.secondlife.com Routenverfolgung zu a1947.b.akamai.net [104.115.82.104] über maximal 30 Hops: 1 <1 ms <1 ms <1 ms 192.168.178.1 2 8 ms 9 ms 6 ms dslb-084-059-211-001.084.059.pools.vodafone-ip.de [84.59.211.1] 3 6 ms 5 ms 5 ms 88.79.29.226 4 9 ms 8 ms 7 ms 188.111.221.96 5 12 ms 11 ms 11 ms 92.79.215.114 6 45 ms 20 ms 18 ms 145.254.2.183 7 16 ms 15 ms 17 ms 145.254.2.183 8 * * * Zeitüberschreitung der Anforderung. 9 16 ms 14 ms 14 ms a104-115-82-104.deploy.static.akamaitechnologies.com [104.115.82.104] The Website of Marketplace.secondlife.com is getting slower and slower the last weeks. I use a proxy Server and VPN and the problem is still the same, it took several seconds up to a minute to load the first site or the search results and that is something i can not imagine happened to me in the last years in this extreme fashion. C:\Users\holge>tracert slm-assets.secondlife.com Routenverfolgung zu a336.d.akamai.net [104.124.11.16] über maximal 30 Hops: 1 2 ms 1 ms <1 ms 192.168.178.1 2 7 ms 5 ms 5 ms dslb-084-059-211-001.084.059.pools.vodafone-ip.de [84.59.211.1] 3 7 ms 5 ms 5 ms 88.79.29.226 4 13 ms 12 ms 13 ms 188.111.221.92 5 12 ms 10 ms 10 ms 92.79.215.112 6 19 ms 20 ms 18 ms 145.254.2.183 7 19 ms 17 ms 17 ms 145.254.2.183 8 * * * Zeitüberschreitung der Anforderung. 9 20 ms 18 ms 18 ms a104-124-11-16.deploy.static.akamaitechnologies.com [104.124.11.16]
  24. so i wanted to do this thing... where if you buy an avatar from my store, you get a 25% off coupon for your next purchase. you can use this coupon to A: buy a 'basic' avatar and get a discount on one add-on B: buy 'basic' avatar, then use the coupon to 'upgrade' it to the advanced version 😄 get discounts on subsequent avatars 😧 after you buy 4 avatars, you can get one free by combining your four 25% coupons (smilies? seriously? ::sigh::) i have purchased a vendor system (not caspervend) that has percentage coupons, and allows the combination of discount coupons up to a 100% discount. it's a good system, but is no longer actively supported by the creator. also, it doesn't have all the networked stuff and redelivery stuff. i also have these items on the marketplace. but... as you know, if i put a no-copy coupon inside my box of copy/mod stuff... the whole box is no-copy. so, basically, if the coupon is in the box, i can't allow redeliveries. which is bad. i DO know that caspervend has a setting where you can deliver an ancillary item -- like a no-copy coupon. um, presumably as a one-time thing. but last i heard, caspervend didn't want to do percentage-off coupons. they only did specific L value cards. so my question is... is there a better way to handle no-copy % coupons that come with my products? is there a way to... 'finagle' this on marketplace? i was thinking of creating a listing of the avatar box without the no-copy coupon, but not list it for sale. instead, i could send a box to each person who buys an avatar, and then they could get the couponless one redelivered. but that sounds like... yeah. any ideas or alternatives?
  25. I've been having a listing problem in the marketplace for more than weeks. I can sell my items, choose images, related items and configure everything. However, when you finish listing and need to edit the full description of the item, it just doesn't change! I can reconfigure everything and save. But once saved, the edition is not reflected in the final product for sale. Please, Marketplace team, fix this as soon as possible! Anyone else having this problem?
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