Zanara Zenovka

Toysoldier Thor wrote: Zanara Zenovka wrote: Isaura Simons wrote: I don't feel comfortable with things being delivered directly from my inventory. I like that right now they are in a sepparate box, and that when it is delivered the customer will get exactly what they paid for. I wouldn't worry about that - both your inventory and a magic box just reference an item on the asset server anyway. It's a bit like a shortcut on your computer desktop, that when clicked goes and finds the "real" file. That would be a deceptive statement Zanara and will lul Merchants into a false sense of security. I have a master copy of my SLM items in my personal inventory. I place a copy of my SLM Item out of my personal inventory and create a new copy of it into a seperate rezzed object inworld that holds this new copied asset in its own inventory. Sure, all the assets of everything in SL is in the same asset server... these assets are broken up and categorized into different types of containers and functions can be applied to. i.e. if I search my personal INVENTORY - it does not search past the boundries of my account's inventory - not into rezzed objects inworld that have more of my assets - and certainly not into other accounts in sl. In the same light - quite often, SL Account's inventories get corrupted or lost... this mostly does not go past the logical boundries of the account's inventory. As such, if this new DD Service were to be mis-configured by a new release bug or as a horrid side effect from a changed component elsewhere, there is a chance that the DD system could go Rogue up to and including all assets inside the boundries of your personal inventory. BUT... in the Magicbox model... this rogue DD would not impact anything but the assets in the magicbox. So... please do not lul fellow merchants into a sense that the DD system's proposed Direct, Automated, and not controlled service is ZERO risk to the rest of the inventory of a Merchant's entire account. Merchants SHOULD BE VERY NERVOUS OF THIS PROPOSED DD approach. SLM Asset Isolation is a common-sense and proper design that LL has totally thrown out because they didnt think of it or because they are too lazy to do the right thing. Lol Take a pill, Louise.

Isaura Simons wrote: I don't feel comfortable with things being delivered directly from my inventory. I like that right now they are in a sepparate box, and that when it is delivered the customer will get exactly what they paid for. I wouldn't worry about that - both your inventory and a magic box just reference an item on the asset server anyway. It's a bit like a shortcut on your computer desktop, that when clicked goes and finds the "real" file.

What happens if you set your language to German, then go in to edit your listing - do you get the old template name or the correct one? (and if (a) and you correct it there, does it stick?)

https://jira.secondlife.com/browse/SVC-6403?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254948#comment-254948 Maestro Linden added a comment - 14/Apr/11 12:01 PM We have a potential fix for this bug on Aditi (the 'beta grid'), with server version 'maint-server 11.04.13.226595' so far, both this bug and SVC-6900 appear to be fixed. I'm currently looking at other combinations of IM/inventory offer/L$ transactions to verify that nothing else broke. In case any of you want to try out the fix for yourselves, you can find this server version on Aditi, in the "Oatmeal 13", "Oatmeal 14", "Rosedale", and "Brindle" regions. If you do choose test, keep in mind that IM-to-email forwarding is disabled on Aditi unless the destination email address is @lindenlab.com.

Any ratings with no review attached are migrated data from XStreet.

Madeliefste Oh wrote: Babel Translation (from Peter Stindberg) did some good translation jobs for me in the past. Thanks Madeliefste - I tried them months ago and this week - never got a reply - I get the impression they're out of business. Stindberg's profile says he's not in SL much atm

You say your sales dropped, but did your traffic drop? Do you have a visitor counter running to tell? You need to work that out first before you assume the problem is search; there are so many factors.

https://jira.secondlife.com/browse/SVC-6403?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=254224#comment-254224 Maestro Linden added a comment - 11/Apr/11 2:37 PM Thanks for the timestamps, Pamela. After looking at the server logs for the failed IMs/inventory offers, we can reproduce the problem now. Here are the steps to trigger the bug: 1) UserA: login to RegionC, and rez a box. Create this script in the box: default { touch_start(integer total_number) { llSay(0, "touched"); llInstantMessage(llGetOwner(), llDetectedName(0)+" touched me!"); llGiveInventory(llDetectedKey(0),llGetScriptName()); } } 2) UserB: Login to RegionC, next to the box 3) UserA: Log out 4) UserA: Login to RegionD, which is adjacent to RegionC 5) UserB: touch the box Expected results: The box should offer its script to UserB, and then IM UserA. Both the IM and inventory offer should be seen by the avatars. Actual results: Neither the IM nor the inventory offer succeed. I do not see this bug when: UserA is offline UserA is online but in a distant region UserA is in the same region as UserB (RegionC) We have enough details to work with, so I'm importing this issue. -------------------------- I think my geek-crush on Maestro just got a little worse... /swoon

Can I just suggest to anyone posting on the jira about this, give them details. It's not the commerce forum where you just complain and no one listens. They'll investigate and try to fix but they need info to diagnose the problem. What proportion of the time is it failing, etc If vendors, is the server in same sim as the vendors or another? What version server software on the sim? etc etc

I customized it all in a way that allows me to maintain the OTP website (view individual pages for some of the newer products, you can see the set options--it's all done the same for older products, too, just they don't have as many options) AND my product inventory, plus the posts on Marketplace. Just all in one place, so I am never redoing stuff, or flipping windows or, the database admin's nightmare, DUPLICATING DATA. The same entries that control what shows up on the site, I can pull a drop-down (built only so that I can see it) that gives me options for updating or creating Marketplace posts, gives me all the data fields I need in one spot, separated, so I can just grab them. I have often wondered if I should make some tweaks to this for the public to be able to use it on their own accounts (for a monthly fee, I guess?). Or maybe offer to host people's company websites, and offer my custom tool as an add-on. It used to take me HOURS to enter all new products from a set to the Marketplace/XStreet. I really LOATHED those days. It now takes me under an hour (more like 30 mins) for the "entering it all into MP" stage, and that's a 10-product set. Wow great stuff. I could see it being really useful for the sort of merchants who upload new products every week. I like the sound of the hosting package idea. Well both could work actually. I guess the challenge in marketing it is for merchants overcome the hurdle of "stress of learning new system" vs "huge time saving in the long run". That's something I've found with my own stuff - ppl are so busy, that learning something new is avoided unless the benefits overwhelmingly warrant it. Back when I used to do product demonstrations (which I should start up again) I found that half the crowd would buy on the spot, because they'd just learnt how to use it and that challenge was out of the way.

Brodesky did describe the process in a forum reply back during "The Troubles". something like: SLM: Hey box! You there? We gotta send x to y! Box: Sure thing, man. I can do that. SLM: OK! Let's do it. Let me know when it's done. (takes buyer's money, marks order as pending) Box: (sends stuff and IM to buyer, sends IM to owner) Box: OK, done it! SLM: (marks order as delivered, pays merchant, sends email to owner) You might find it with a bit of goggling. While trying to find it myself, I did find a blog post from DG that describes/theorises the SLM/shopping cart side of the process: http://www.dgp4sl.com/wp/?p=107

Don't panic - they'll fix it. The ppl who look after the server code are very good at investigating and responding to stuff like this; they're not the commerce migration team ;p

Can anyone recommend some good translation services? For semi-technical documents - instructions and product information for scripted devices. Languages: German, Portuguese, French, Japanese Native speakers with writing/editing skills preferred. Accuracy and clarity essential. Please reply here or IM inworld. Thanks.

Clarke Kondor wrote: I had a similar experience but from the customer side. I recently created an alt and went to outfit him by using the gift capability in the Market place. I purchased multiple items from 4 or 5 merchants. Over 80% of the deliveries failed at least twice! Then I trasferred the $L to the alt, logged him into the Marketplace and had him purchase the items directlty.... everything was delivered within a few minutes Maybe one of the major causes of these delivery problems lies in the code that handles delivery of gifts. - Clarke Interesting. I don't get many failures, but I'd say quite a few are gifts. The other common cause is just people not being logged in when they buy and losing the delivery to capped messages. As Minxi pointed out, multiple orders in cart can be a problem. This is not just because of any cart bugs, but because of the intrinsic time delays in the way that items are delivered. Each delivery keeps your magic box busy and unable to process any more orders until finished the first. This is one reason why multiple boxes are important. As well as sending messages to you and the buyer, the scripts are sending email and http requests back and forth with the marketplace website. These communications can be queued, but the more there are, the more chance of timeouts and failures. Add to that the fact that llEmail has been a bit buggier than usual of late because of server software updates in some regions. Test it yourself - go order a shopping cart of your own stuff from SLM then watch your inworld chat and see which boxes are working when, and the time between deliveries. Ideally you would test this with only one box rezzed, then with several to see the difference. Putting all your freebies in boxes of their own can also help with this, so that freebies don't keep the box occupied when a paid purchase is trying to get through. I have 6 boxes in 3 sims, and most of my purchases are singles. If you make the sort of things that people will fill up a cart with, I'd suggest even more boxes than this.

Mila Edelman wrote: AFTER the packing process, I have automated quite a lot. As I've been a professional programmer for 14 years now, I did look at my personal launch process and created webware programs to deal with a lot of it. That took some of the sting out of the launch process, to be sure. All of this helps me organize my products in a database, AND makes me not dread finishing a product, because of what comes next, hehe. Ooh! Anything more you wish to share about how you do this? "dread finishing a product" - that feeling is too familiar, and not good for business.

Pretty much what others have said already. I love inventing and creating. I love the process that goes from my annoyance with a task that's time wasting or repetitive to thinking up a scripted solution to creating it and then going "omg it works! how cool!" Some people might struggle to believe that scripting is fun, but I've done so many other art forms from painting, photography, writing, music and the buzz you get from "it works!" beats them all. Even if there is much hair-tearing and frustration along the way. Or maybe that's why it's so much more satisfying in the end. Then it's so rewarding too when other people get to use it and say "I love your stuff" or "this saves me so much time" or "this has really helped my business". Some of the steps in between are a bit tedious though - all the packaging and documentation and getting things ready for sale. The two things I struggle with most are naming and pricing. For every product I've released I have several that are already scripted that I use myself, or have made for friends, but haven't got around to finalising for sale. The other challenge is actually letting people know that your stuff is available and how it can help them, because shopping, advertising and media in SL are so scattered. It's frustrating when a customer says "I've been looking for something like this for ages!" and it's a product I've had available for years. Word of mouth builds up nicely, but it does rely on individual communication and social networks and takes time. But these are the challenges of marketing in SL. Customer support I mostly enjoy. Again it's a problem solving process. I like talking to people about their business and working out the tech solutions that are best for them. I don't get too many problem support calls any more, since over time I've become pretty good at writing instructions, including photos, and making intuitive interfaces. And if I find the same questions or problems popping up I'll address them in instructions or update the product if possible. Now I'd just like a 48 hour day and the ability to clone myself 5 times over...

Phil Deakins wrote: Don't worry about it. It's like that because the LL developers don't know what they are doing, which is nothing new, and such things are to be expected from them. lol yeah, maybe not entirely fair as a blanket statement, but, um yeah, the QA department has been out to lunch for a while now...

Josh Susanto wrote: And, again (as with other lost features)... There must have been a very compelling reason not to continue to provide such a feature. What might be such a reason? Never attribute to malice that which can be adequately explained by stupidity...

1. Make sure you're logged into SL when you buy - if your offline messages are capped it vanishes into the ether. 2. Some deliveries have been stupidly slow in the last day or so - up to half an hour 3. Dartagan - just don't even try... really...

I just had two take 20 minutes...

Wilhiam Hydraconis wrote: My 'faith' in Marketplace however ? Dented enough to not try it for a looonngggg time anymore .. :smileyindifferent: Glad you got it sorted. However I wouldn't take this as a reflection of how well the SLM itself is working - the error is happening at the point of you receiving an item sent by a script using llGiveInventory, which is what all delivery devices, including magic boxes, use. If you like, I can send you something in-world via one of my gadgets to test. One thing to check - look at your mute list and see if there are any magic boxes in the list. If you've ever accidentally hit mute (or ignore or whatever it is) on a SLM delivery before, the name of the magic box will be in your mute list, and any other devices of the same name will be ignored in future. This happens a lot more than people realise.

Arwen - that looks a bit like a transaction I had when i had to get a refund from the SLM when i was double-charged for an enhancement. Might the SLM admins have paid you as a correction or something?

Partner and I have talked about going to somewhere like India or Thailand to maximise our slacker time, since we both do work that could be done anywhere with power and internet. (Tropical beaches aren't a great allure since we already live in north-east Australia.) But too many social commitments here at present. I would point out though, if there's one thing that less-developed countries specialise in, it's government corruption While the lack of regulations is great because you can do whatever you want, so can everyone else, and there are very few protections against unscrupulous practices on the part of business, government, etc. eg - in Belize, Skype is blocked by the local telecommunications monopoly, which doesn't want to lose their (outrageous) profits on international calls, and there's nothing to stop them.

You don't even need a special viewer, most flight assist gadgets let you fly anywhere.

Tiffy Vella wrote: One of the best assets you can have as a business is a stable landmark. Don't let the location of your business be at the mercy of a middleman who may suddenly up-stumps and leave you stuck. On Mainland, you can only lose control of your land if you do something stupid. If the neighbours are doing something hideous, move upwards, away from any lag, and remember that they will probably soon move anyway. Exactly. No matter how good your landlord is, you never have full control when renting - things change; people move on. I had a great rental for the first 2 years, but the sim got sold, and despite promises that the new owner would continue rentals, it never happened. It took me months to recover the business from that move. I then bought my own land and couldn't be happier. Yes the neighbours did hideous stuff, but i too moved upwards. My tier is taken out automatically, I get live support on the rare occasions I need it, which is just for the odd sim reboot. I don't have to deal with anyone besides LL. It's about as pain-free as it gets.