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Phoenix Viewer, objects disappear when I zoom in?


Zinc252 Skytower
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You may have your LOD (Level of Detail) setting too low.

  • in the lower right corner of the Phoenix window, there is an up arrow, above the large Inventory button. Click the up arrow, and a pop-up floater appears
  • find LOD Factor, and set it to a value between 3 and 4. Start at 3, for example
  • close the pop-up by clicking the - at the bottom

Now cam away from yourself then back and you should find that the small prims are rendering better. You can experiment with the LOD Factor values. Be aware that going too low will make large prims (especially sculpted prims) start to look very strange even from relatively close up, so don't go too low; 3 is the recommended minimum.

One more thing you can try is to toggle Dynamic LOD to see if it improves (whether this works better enabled or disabled will depend a great deal on your hardware):

  • Preferences → Phoenix → Page 2 → Advanced Graphics → Dynamic LOD
 If this doesn't solve your problem, I suggest that you join the Phoenix/Firestorm Viewer Support group in world (easy to find in Search).  They have a very active and friendly on-line triage group that can solve almost any problem related to Phoenix or Firestorm.



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You may have your LOD (Level of Detail) setting too low.

  • in the lower right corner of the Phoenix window, there is an up arrow, above the large Inventory button. Click the up arrow, and a pop-up floater appears
  • find LOD Factor, and set it to a value between 3 and 4. Start at 3, for example
  • close the pop-up by clicking the - at the bottom

Now cam away from yourself then back and you should find that the small prims are rendering better. You can experiment with the LOD Factor values. Be aware that going too low will make large prims (especially sculpted prims) start to look very strange even from relatively close up, so don't go too low; 3 is the recommended minimum.

One more thing you can try is to toggle Dynamic LOD to see if it improves (whether this works better enabled or disabled will depend a great deal on your hardware):

  • Preferences → Phoenix → Page 2 → Advanced Graphics → Dynamic LOD
 If this doesn't solve your problem, I suggest that you join the Phoenix/Firestorm Viewer Support group in world (easy to find in Search).  They have a very active and friendly on-line triage group that can solve almost any problem related to Phoenix or Firestorm.



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