display name not displaying correctly

[LilithAbdelnour]

i have been tryin to change my display name to 𝕃𝕚𝕝𝕚𝕥𝕙 𝔸𝕓𝕕𝕖𝕝𝕟𝕠𝕦𝕣 and have run into a problem.

when i first change the display name, it shows up properly as 𝕃𝕚𝕝𝕚𝕥𝕙 𝔸𝕓𝕕𝕖𝕝𝕟𝕠𝕦𝕣, and is changed above my head.

but in my profile, and on my account name on the website, it only shows up as 𝕃. all the other letters are missing. and my friends also only see it as 𝕃, even tho its showing as 𝕃𝕚𝕝𝕚𝕥𝕙 𝔸𝕓𝕕𝕖𝕝𝕟𝕠𝕦𝕣 to me. after i relog, it also only shows as 𝕃 above my head as well.

i've tried it wth differnt character sets as well, with the same problem.

has anyone else hd this issue, and is it fixable? i'm using both firestorm and catznip. (catznip doesnt show special characters at all for me, for anyone. the issue i'm describing is a firestorm one)

pls dont give me advice about how i shouldn't use special characters, etc.

i'd just like an answer to my question.

ETA: what i need is a technical answer as to why only one special character is showing and not the rest.

pls see pic to see visual exmple of what im talkin about

Edited September 1, 2020 by LilithAbdelnour

[LittleMe Jewell]

If it does not take or shows up wrong or changes back immediately, it almost always means you are trying to use one of those funky fonts that the system does not like.

Try using a font that is actually readable.

 

ETA:  While you might not want advice that talks about special characters, that IS the answer to your problem.

Edited September 1, 2020 by LittleMe Jewell

[Rolig Loon]

3 hours ago, LilithAbdelnour said:

pls dont give me advice about how i shouldn't use special characters, etc.

Lil just did, saving me the trouble.  That's the answer, though. 

[MoiraKathleen]

1 minute ago, LilithAbdelnour said:

now if i could only get a TECHNICAL answer.

I would suggest filing a Support ticket with LL then. 

This is a resident-to-resident help area, and the most common issue with display name issues is the font being used.  I'm not aware of hearing about other causes for the problem you are having, so once you do find out what is causing the issue, you might consider updating this thread with the answer so that everyone can be more knowledgeable next time.  

[Mollymews]

20 minutes ago, LilithAbdelnour said:

suggest that you test it with a script to see if the name itself has been truncated by Linden dataserver or if it is just a viewer display issue. Example script:

default
{
   state_entry()
   {
      string name = llGetDisplayName(llGetOwner());
      integer len = llStringLength(name);
      llOwnerSay("name=" + name + " length=" + (string)len);
   }
}

not sure if the font uses a 2 byte charset or is from an extended 3 byte charset.  However, if length is 1 or 2 (depending on charset) then the name has been truncated by the Linden dataserver somehow. If length is 16 (or more depending on charset) then it is the viewer truncating it

in either case file a JIRA, highlighting the issue

 

[Lindal Kidd]

The problem with special characters and fonts is that not everybody has them on their system.  When they don't, they see your lovingly-crafted display name as a series of little boxes.  And of course, even if they do have the correct font and can read your name, nobody's going to take the time to change fonts and type it back to you correctly.  They're much more likely to just refer to you as "Hey, you."

Not to mention that many people "hear" words in their heads when they read them.  When the word consists of unpronounceable characters, they get pulled up short, mentally speaking.

Unless you're designing logos or something, text is one of those things that should be simple and as universal as possible.

[Alwin Alcott]

6 hours ago, LilithAbdelnour said:

pls dont give me advice about how i shouldn't use special characters, etc.

 

but THAT is the answer, it's not just a viewer problem, but also your computer itself. If the font isn't installed, it won't show.

[Alwin Alcott]

24 minutes ago, LilithAbdelnour said:

molly - ty! ths is what i was looking for.

no matter of your warming attitude or what the outcome is from your extremely important name, it's still a font problem.

[LittleMe Jewell]

10 hours ago, LilithAbdelnour said:

considering others are using these characters wthout issue, and that the first character DOES show, this is obviously NOT the answer to my problem. clearly the characters CAN be used. i'm bettin theres a limit on the # of characters, but need to know what that limit mght be. (ETA: and mollymews showd me how to find out)

but thanx for that dose of self-righteous condescension.

now if i could only get a TECHNICAL answer. (ETA: ty to mollymews for provding that)

Whether it is not displaying correctly because it does not like the font at all or whether it is truncating because the font is causing a length issue, EITHER WAY THAT IS A FONT ISSUE.

 

[Lindal Kidd]

I'm not sure why people are ganging up and down-voting Lilith's posts here.  Yes, she's a bit grumpy, but I've seen lots worse.

I'm glad she and Molly found the answer to her issue, although I am still puzzled why the Display Name would be acting to a length limit in this case...her display name is the same as her User Name with the addition of one space, and I have seen much longer names.

[LilithAbdelnour]

42 minutes ago, LittleMe Jewell said:

Whether it is not displaying correctly because it does not like the font at all or whether it is truncating because the font is causing a length issue, EITHER WAY THAT IS A FONT ISSUE.

 

no that is a character length issue. the special char set WILL show just fine if i stay under the char limit. special chars can count as more thn one char, which i knew from scripting a gesture hud. what i needed was a way to knw if it was viewer or server side and how much char length for each. so i could adjust the display name i was trying to create. stop spreading misinformation just bcause YOU dont like special characters.

what confused me was the fact one of the chars did show aftr relog, but not the others. when scriptin my hud the script simply threw an error. i would have thought the display name would too.

Edited September 1, 2020 by LilithAbdelnour

[LilithAbdelnour]

2 minutes ago, Alwin Alcott said:

no matter of your warming attitude or what the outcome is from your extremely important name, it's still a font problem.

[LilithAbdelnour]

42 minutes ago, LittleMe Jewell said:

Whether it is not displaying correctly because it does not like the font at all or whether it is truncating because the font is causing a length issue, EITHER WAY THAT IS A FONT ISSUE.

 

no that is a character length issue. the special char set WILL show just fine if i stay under the char limit. special chars can count as more thn one char, which i knew from scripting a gesture hud. what i needed was a way to knw if it was viewer or server side and how much char length for each. so i could adjust the display name i was trying to create. stop spreading misinformation just bcause YOU dont like special characters.

what confused me was the fact one of the chars did show aftr relog, but not the others. when scriptin my hud the script simply threw an error. i would have thought the display name would too.

Edited September 1, 2020 by LilithAbdelnour

[LilithAbdelnour]

3 hours ago, Moira Timmerman said:

I would suggest filing a Support ticket with LL then. 

This is a resident-to-resident help area, and the most common issue with display name issues is the font being used.  I'm not aware of hearing about other causes for the problem you are having, so once you do find out what is causing the issue, you might consider updating this thread with the answer so that everyone can be more knowledgeable next time.  

i thought id ask here bfore wasting linden time with a support ticket if someone had the answer. and yes, if i do get the answer elsewhre, i did plan to update.

ETA: update: pls see mollymew's helpful answer on how to determine what mght be truncating your display name

Edited September 1, 2020 by LilithAbdelnour

[LilithAbdelnour]

30 minutes ago, Alwin Alcott said:

but THAT is the answer, it's not just a viewer problem, but also your computer itself. If the font isn't installed, it won't show.

i'm startin to wonder if any of you actually read my first post.

the first character DOES show. all the characters are frm the same character set. but every character aftr the first one doesnt show once i relog. (and only show as the first character on my account page on the website even bfore relog.)

example: if "Lilith Abdelnour" were written in a special charactr set, only the "L" shows up. every charactr after that does not show up AFTER a relog. the change shows above my head in my name tag UNTIL i relog.

so if i type in 𝕃𝕚𝕝𝕚𝕥𝕙 𝔸𝕓𝕕𝕖𝕝𝕟𝕠𝕦𝕣 (Lilith Abdelnour), it changes to that. but when i relog, it has turnd into 𝕃 (L) wth all of the other letters gone as if i nevr typed them.

(see attchd pic for example)

Edited September 1, 2020 by LilithAbdelnour

[LilithAbdelnour]

1 minute ago, Mollymews said:

suggest that you test it with a script to see if the name itself has been truncated by Linden dataserver or if it is just a viewer display issue.

not sure if the font uses a 2 byte charset or is from an extended 3 byte charset.  However, if length is 1 or 2 (depending on charset) then the name has been truncated by the Linden dataserver somehow. If length is 16 (or more depending on charset) then it is the viewer truncating it

in either case file a JIRA, highlighting the issue

 

molly - ty! ths is what i was looking for.

[LilithAbdelnour]

1 hour ago, Lindal Kidd said:

The problem with special characters and fonts is that not everybody has them on their system.  When they don't, they see your lovingly-crafted display name as a series of little boxes.  And of course, even if they do have the correct font and can read your name, nobody's going to take the time to change fonts and type it back to you correctly.  They're much more likely to just refer to you as "Hey, you."

Not to mention that many people "hear" words in their heads when they read them.  When the word consists of unpronounceable characters, they get pulled up short, mentally speaking.

Unless you're designing logos or something, text is one of those things that should be simple and as universal as possible.

considring i'm only rendering my actual sl name in special block characters, i dont have this problem. and the sl name shows below the display name. i KNOW there are ppl who dont like special characters. which is why i asked not to be lectured about not usin them. its my display name. only i have to deal wth any difficulties it might cause.

what i need is a technical answer as to why only one special character is showing and not the rest.

[LilithAbdelnour]

8 hours ago, LittleMe Jewell said:

If it does not take or shows up wrong or changes back immediately, it almost always means you are trying to use one of those funky fonts that the system does not like.

Try using a font that is actually readable.

 

ETA:  While you might not want advice that talks about special characters, that IS the answer to your problem.

considering others are using these characters wthout issue, and that the first character DOES show, this is obviously NOT the answer to my problem. clearly the characters CAN be used. i'm bettin theres a limit on the # of characters, but need to know what that limit mght be. (ETA: and mollymews showd me how to find out)

but thanx for that dose of self-righteous condescension.

now if i could only get a TECHNICAL answer. (ETA: ty to mollymews for provding that)

Edited September 1, 2020 by LilithAbdelnour