Nyll Bergbahn

Hi Colette, In addition to the great suggestions Ella gave, it would help if you posted your computer specifications and information as to when Second Life crashes. Are you able to get inworld at all or is SL crashing while loading or indeed can you even get to the login page? What error message appears when you crash? If you can get to the login page, select Help > About Second Life and copy/paste your computer specifications from the window that opens. Nyll

Please describe what happens when you try to log in with XP (not in 95 mode) and quote any message you get. Configuring some popular firewalls is covered here: http://wiki.secondlife.com/wiki/How_do_I_configure_my_software_firewall_(such_as_Norton_Internet_Security,_McAfee_Personal_Firewall,_or_ZoneAlarm)%3F What product are you using? Nyll

Sonny Hambleton wrote: hm.. I have tried to find the region/sim my av is trapped in by searching for it on the map via a different account, but somehow it doesn't show on the map at all - neither the region, nor the sim, nor my av... so I guess either the sim in question is still down - or it has been deleted or something - though at least the region shoukld show up - but it just says 'loading' all the time without anything happening - and I can't even tp to the place where my av has apparently been detected, cuz the function is greyed-out... ( ...I just hope I will get my account back running soon... Sounds like a sim issue ok Sonny and probably only Linden Lab can help via a ticket. Keep an eye on the region though with your alt in case it comes back online and if it does, IM the owner. Although if it comes back online it may very well kick your avatar offline. You can always close the ticket if you get back online before LL deal with it. Unfortunately Support is kind of slow but maybe you'll get lucky. Nyll

You are ghosted inworld. If on a private region, ask the estate owner or manager to restart the sim. That will log you out. If on mainland or you cannot contact estate owner or manager. it's Support who have to restart the sim so submit a ticket. Could take a long time though as Support is hugely overstretched. Let Support know where your avatar is ghosted (if you know) to speed things up. If you have Premium membership you can use Live Chat. There is also another way you can possibly get inworld. Please refer to this thread and Marigold Devin's posts. http://blogs.secondlife.com/thread/31444?start=0&tstart=0 Nyll

Filur Lyric wrote: Just to let you all know that I have just talked to Live Chat. He said : that the blank page was a known issue and that my name will be pushed to operation to be resolved. He walked me through the sighning up to a free home and got the blank page himself !!! Thank you for helping me Wonder why some people get a blank page yet it's fine for most. Hope Support resolves this for you soon and you get your Linden Home. Nyll

Filur Lyric wrote: I just tried creating a new account ---I had no problem logging in to choose from 4 different houses. I dont want to keep this account though. I went to be a Premium member with my old account to be able to get a free home, and It turnes out that Im not allowed to have a free home :-( Whats the purpose for SL to make adds that you can turn to Premium member and get a lot of bennifits when one cant get in ?? What did Live Chat say? It's open now if you want to ask. Nyll

Filur Lyric wrote: I have just written to Se Live Chat and repportet the issue. I have tried to use Explore but exatly same problem :-((((( At this hour, you just lodged a support ticket. Better to wait until Live Chat opens at 8am PST. Nyll

Filur Lyric wrote: I have cleaned all in my Browser ----I still get the same emty answer :-( That's weird. I know Irene uses Firefox too so it doesn't seem to be a Firefox problem. I use Internet Explorer and the link works fine. You could contact Live Chat and see if they have any ideas. https://support.secondlife.com/start-chat/?lang=en Live Chat is available 8am to Midnight PST, M-F; and 8am to 8pm PST Saturday and Sunday. Nyll

Luc Starsider wrote: Posting simultaniously. Always fun! - Luc - Nyll

Filur Lyric wrote: Still not working for me :-( It has not worked for 2-3 days now......anyone wil help me how to report it please ? Perhaps you have a glitch in your Temporary Internet Cache. Try clearing your browser's Temporary Internet files. Mozilla Firefox 3.5 - 3.6 Click Tools in the upper toolbar and select Clear Recent History. Select the Time Range to clear (drop-down menu). - Select Everything to clear all cache. Click Details to choose what history elements to clear. - e.g. cache and cookies Click the Clear Now button. Exit and re-launch the browser. Now try the Linden Home link and see if it works. I've just tried it again and its working fine. Nyll EDIT: I see Luc just suggested that too while I was typing.

Must be fixed now then because I just tried it with my alt (can't myself as I already have a Home) and it's working fine. There are houses in all fours themes available. Nyll

Blondie Armendariz wrote: I went into the pic/texture in my file, changed the setting to 1:1 ... and it isn't blurry anymore. Good! The bug is fixed in viewer 2.2 beta anyway. Nyll

Blondie Armendariz wrote: Hi ... sorry to be a pest. I uploaded a snapshot of my avatar for my profile. At first, it looked great. Now it looks all blurry. Any idea why? PS... I did use it to try and build a picture frame, and use it as a texture ... not sure if that distorts the original texture? Even that is now blurry. According to one comment on the jira, this bug is apparently fixed in the development viewer. I hope so as it affects me too. Nyll

Yes, it's long been known that switching between Viewer 2 and 1.23 will cause outfit issues. Viewer 2 and 1.23 do not share the same cache. The Viewer 2 cache is located in AppData Local while 1.23 is in AppData Roaming. It also works in a different way too as does Inventory. The Viewer 2 Inventory is more advanced in that you can create linked outfits with outfit parts in various different folders. It's no longer necessary to create outfits by having all the parts in one folder. I never used outfit folders before but the new linked system is brilliant. So if you change an outfit in 1.23, log off and log back in with Viewer 2 you will not be wearing that outfit but the one you had on the last time you used Viewer 2 and vice versa. Occasionally the viewers can get a bit confused too if switching. I'm not quite sure why 1.23 reloads the settings every time you switch but it used to do that for me too. Nyll

Dias Alderson wrote: I tested Phoenix Viewer and it works flowless but that's not my point for some reasons I want to use Viewer 2 any suggestions to that? Use Kirstens S20 (35) viewer based on Viewer 2 available from http://www.kirstensviewer.com/Downloads/Public%20Viewers/ It's the viewer 2 client with a number of modifications to make it better. Nyll

You're welcome...hope it gets sorted :-) Nyll

You can do one of two things. 1. Phone Billing Support if in a country with a listed phone number. The phone numbers are at the bottom right of this link http://secondlife.com/support/ 2. Use Live Chat accessible from your Dashboard > Help menu. Nyll :-)

I think Lindal is looking for one like this https://www.xstreetsl.com/modules.php?name=Marketplace&file=item&ItemID=464473 But it's unavailable to buy on Xstreet and Jim Perhaps' Hawkside Aviation seems to have gone too inworld. Nyll

Perhaps have a look at this Jira. https://jira.secondlife.com/browse/MISC-594 Maybe you have a similar router issue. Nyll

Alex Ixxel wrote: Thanks for your input Nyll but unfortunately your suggestions didn't help me thanks again though! Sorry to hear that Alex. Hope what Ella suggested works for you. Nyll

Are you using the Emerald viewer? If so, as a workaround, enable the Advanced and Develop Menus CTRL+ALT+D to show Advanced and from it select Show Develop Menu. I came across this in a Pjira. If it doesn't work try Clear Group Cache in the Advanced Menu then log off and log back into a different region. After that I'm out of ideas. Nyll

Move your main settings.xml file elsewhere on your computer and then retart second life, which will create a new default settings.xml file. This will wipe out any settings you had before so you'll have to reset any changes to default including playtypinganim. Hopefully that will solve your problem. The location of the user settings folder is shown here. http://wiki.secondlife.com/wiki/User_settings Nyll

LittleMe Jewell wrote: So, going back to your first post, you are wondering why the land credit isn't applying. You only get 512m for free with your Premium membership. 2992, without calculating the free 512m puts you in the $25 per month range. The 2992 - free 512m is 2480, which still keeps you in the $25 per month tier charge. I'm not seeing how there would be a difference in the monthly billing as you might be expecting. Am I missing something else here? This link will show the tier ranges and your current holdings: https://secure-web31.secondlife.com/my/account/landfees.php Perfectly correct. The free 512m tier allowance is being wasted. Elric should have looked for a parcel not exceeding 2560m (2048 net). The extra 392m is costing him $10 a month. Nyll

Is this not fixed by closing down the viewer and relogging? Nyll

Buying from someone doesn't necessarily make it mainland. Some private region owners allow tenants sell on parcels to other residents. However, as you're in SL seven months I assume you know the difference between private regions and mainland and that you did actually buy a mainland parcel. It's easily checked by referring to your Dashboard/Accounts/Land Management/My Mainland as Littleme suggested. Also, if you right click on your land, under the About Land Window/Covenant you'll see There is no Covenant provided for this Estate on mainland parcels or a list of rules there on private region parcels. Scrolling back on the world map will also show if you're on an island or mainland. If your parcel is mainland and the land shows in Dashboard/Accounts/Land Management/My Mainland but you're not receiving the free tier allowance, you can use Live Chat to try and resolve this with Linden Lab. Live Chat is accessible from the Help menu on your Dashboard. You can also submit a ticket if you wish but that may take a long time. Nyll