Isadora Corral Posted March 31, 2012 Share Posted March 31, 2012 I have been trying endlessly today to get things listed on market. HOWEVER, it will not let me upload pictures. It keeps saying its loading then just stops. No errors or anything of the sort! HELP! lolol Link to comment Share on other sites More sharing options...
Phil Deakins Posted March 31, 2012 Share Posted March 31, 2012 It's run by Linden Lab. That's what's wrong with it. Link to comment Share on other sites More sharing options...
Argus Collingwood Posted March 31, 2012 Share Posted March 31, 2012 Isadora Corral wrote: I have been trying endlessly today to get things listed on market. HOWEVER, it will not let me upload pictures. It keeps saying its loading then just stops. No errors or anything of the sort! HELP! lolol You might want to check this thread out ... http://community.secondlife.com/t5/Merchants/EXISTING-MARKETPLACE-JIRAS-ISSUE-LOG/td-p/1459899 if your issue does not fit into any of those cited JIRAs you may want to write a new one about your issue:) Link to comment Share on other sites More sharing options...
Josh Susanto Posted March 31, 2012 Share Posted March 31, 2012 ...aaand another problem solved. Please note that the inability to load pictures prevents them from showing up on the wrong listings. Link to comment Share on other sites More sharing options...
JohnMiddlefield Posted March 31, 2012 Share Posted March 31, 2012 Josh Susanto wrote: ...aaand another problem solved. Please note that the inability to load pictures prevents them from showing up on the wrong listings. And who dares to say that the Lab ain't brilliant, eh? Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted March 31, 2012 Share Posted March 31, 2012 Josh Susanto wrote: ...aaand another problem solved. Please note that the inability to load pictures prevents them from showing up on the wrong listings. lol OP: which graphics format are you trying to upload? Link to comment Share on other sites More sharing options...
KarlinJames Zepp Posted March 31, 2012 Share Posted March 31, 2012 It costs 899L per week to advertise EACH item on the Marketplace homepage. As Marketplace was not working, no-one could see my items. Linden Labs even posted a notice saying they knew Marketplace wasnt working and they were trying hard to fix it. Anyway, I asked them for a refund of my linden dollars and would readvertise when marketplace was fixed OR they could readvertised my products beginning from when marketplace was fixed. This was the anser i received from them: Thank you for contacting Customer Support regarding the Featured Product Listing Enhancements on the Second Life Marketplace web site, located here: https://marketplace.secondlife.com/ Customer Support is unable to accommodate your refund request. Linden Lab does not guarantee that any portion of the Second Life services, including the web sites, will operate error free, or without issues and refunds are not issued for services purchased from Linden Lab. BEWARE! Do not spend unnecassary lindens advertising. There is a good chance you are paying L$s for nothing. Link to comment Share on other sites More sharing options...
Marcus Hancroft Posted March 31, 2012 Share Posted March 31, 2012 KarlinJames Zepp wrote: It costs 899L per week to advertise EACH item on the Marketplace homepage. As Marketplace was not working, no-one could see my items. Linden Labs even posted a notice saying they knew Marketplace wasnt working and they were trying hard to fix it. Anyway, I asked them for a refund of my linden dollars and would readvertise when marketplace was fixed OR they could readvertised my products beginning from when marketplace was fixed. This was the anser i received from them: Thank you for contacting Customer Support regarding the Featured Product Listing Enhancements on the Second Life Marketplace web site, located here: https://marketplace.secondlife.com/ Customer Support is unable to accommodate your refund request. Linden Lab does not guarantee that any portion of the Second Life services, including the web sites, will operate error free, or without issues and refunds are not issued for services purchased from Linden Lab. BEWARE! Do not spend unnecassary lindens advertising. There is a good chance you are paying L$s for nothing. ALL of the listing "enhancements" are a huge joke. Don't waste your money on ANY of them. EVER. Find other ways to advertise your products (like blogging) that will work much better and are free. Link to comment Share on other sites More sharing options...
Marcus Zenoria Posted March 31, 2012 Share Posted March 31, 2012 Well that didn't work, since they are now in MY store! Grrrrr Store now showing other peoples pictures! Link to comment Share on other sites More sharing options...
Porky Gorky Posted March 31, 2012 Share Posted March 31, 2012 Phil Deakins wrote: It's run by Linden Lab. That's what's wrong with it. This will make a marvelous headstone epitath when SL finally bites the dust. Well done. Link to comment Share on other sites More sharing options...
Dartagan Shepherd Posted March 31, 2012 Share Posted March 31, 2012 While there are laws that offer LL limited protection from having to offer refunds if their policy is crystal clear, there are also other laws that protect consumers from being charged for non working services and products, among other things. In short this is not legal, in CA and in most states. The law is going to be with the consumer on this one, fake money or not. Ethically you can't do much worse. In the REAL world just about every company on the planet refunds when their service didn't perform and they were at fault, seriously LL .... this is every business on every corner in the country. You can't take advantage of or insult your users any more than blindly taking their money for a service you didn't properly provide. You've lost all semblence of trust and maturity in business. The corner store does better business than this. Jesus, most businesses I deal with will refund at the barest hint of a problem or customer disatisfaction, as would most of the merchants you charge money for overpriced shoddy product to. Grow up. Link to comment Share on other sites More sharing options...
Ann Otoole Posted March 31, 2012 Share Posted March 31, 2012 lawyer up or stfu and let them find the bad code. Link to comment Share on other sites More sharing options...
Dartagan Shepherd Posted March 31, 2012 Share Posted March 31, 2012 I'm in lawyers up to my eyeballs, it's part of the day job. Let them lawyer up and come after me for calling out bad business practices. Rather working with other groups to protect content creators and independent contractor and consumer law in general on a larger front than the 7-11 that is SL along the highway of life. Link to comment Share on other sites More sharing options...
Ann Otoole Posted March 31, 2012 Share Posted March 31, 2012 dude... they are fixing it. why not be patient? Link to comment Share on other sites More sharing options...
Dartagan Shepherd Posted March 31, 2012 Share Posted March 31, 2012 Might have worded that badly, I'm not upset other than mild disgust at the fact that they think they're immune to refunding some of their customers, thus the response to that one post. Not initiating or promoting legal action toward them, in fact the commerce team really needs to speak with legal about it, if they actually care for their own protection. Not likely anyone is taking them to court, but under the right circumstances LL has nothing to stand on. Their other practices of getting away with laws on funds, sales and restrictions that other companies must abide by, because of LL's fake currency is something I've always had issue with. By all means they should just fix the bugs, but that doesn't excuse them from having to grow up and shoot straight as a business like everyone else must do. When you're in the business of making money off of other people "stuff" you kind of have to be responsible. The business world works because of these checks and balances. Link to comment Share on other sites More sharing options...
Holger Gilruth Posted March 31, 2012 Share Posted March 31, 2012 OK i had no other chance. after having problems since 4 days now i needet to disable all my products on the marketplace. if i ever would go back with such a commerce company i really dont know, i trust 0% anymore to make business with such a company Link to comment Share on other sites More sharing options...
Josh Susanto Posted March 31, 2012 Share Posted March 31, 2012 >lawyer up Good idea. Where can I send my $L to make that happen? Link to comment Share on other sites More sharing options...
Ann Otoole Posted March 31, 2012 Share Posted March 31, 2012 Josh Susanto wrote: >lawyer up Good idea. Where can I send my $L to make that happen? to the international association of internet lawyers and know-it-alls? Link to comment Share on other sites More sharing options...
Darrius Gothly Posted March 31, 2012 Share Posted March 31, 2012 Ann Otoole wrote: Josh Susanto wrote: >lawyer up Good idea. Where can I send my $L to make that happen? to the international association of internet lawyers and know-it-alls? The IAILKIA? That sounds like something I contracted at Summer Camp once. LOL Link to comment Share on other sites More sharing options...
Ann Otoole Posted March 31, 2012 Share Posted March 31, 2012 i am NOT the president of it. Link to comment Share on other sites More sharing options...
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