LadyCaden Posted December 31, 2023 Share Posted December 31, 2023 Is anyone else having this issue today? I tried making a new listing and nothing is working. My shop is not even showing my full list of products. Is there a bug lol 1 Link to comment Share on other sites More sharing options...
Ashtoreth Vaniva Posted December 31, 2023 Share Posted December 31, 2023 Yes all merchants appear to have the same issue, I checked mine and others. Hopefully they will have it fixed soon. Happy new year! 1 Link to comment Share on other sites More sharing options...
LadyCaden Posted December 31, 2023 Author Share Posted December 31, 2023 Thank you so much then I will wait ♥ Happy New Year Link to comment Share on other sites More sharing options...
Tealthantos Posted December 31, 2023 Share Posted December 31, 2023 Happened to me as well, also suspect it's happened before as there seems to be noticeable gaps when people haven't been buying the last few days, with luck they'll fix it soon Link to comment Share on other sites More sharing options...
Seeway Posted December 31, 2023 Share Posted December 31, 2023 Yup, lots of items gone from my listing and some of them are my new release 😬 hope they fix soon.... Happy New Year Link to comment Share on other sites More sharing options...
Bren Kenin Posted December 31, 2023 Share Posted December 31, 2023 Same here, items missing. It was there when I copied the link for a weekend sale and now you click the link and it's a no show. What horrible timing! Link to comment Share on other sites More sharing options...
Froukje Hoorenbeek Posted December 31, 2023 Share Posted December 31, 2023 Yes, I lost 115 listings today. This is the 6th time in 6 months for me, sometimes it's a few, sometimes it's hundreds. Please file a ticket or add something to this one: https://jira.secondlife.com/browse/BUG-234913 Mind you, this is my 6th ticket on the issue, and every time I have to wait for sometimes days, they recover the listings and then close the ticket with a "sorry this is happening to you!". But obviously, they are not solving the problem. 1 Link to comment Share on other sites More sharing options...
Dita Demonista Posted December 31, 2023 Share Posted December 31, 2023 (edited) I was wondering what happened. MP FIXED Edited December 31, 2023 by Dita Demonista Link to comment Share on other sites More sharing options...
Bren Kenin Posted December 31, 2023 Share Posted December 31, 2023 14 minutes ago, Froukje Hoorenbeek said: Yes, I lost 115 listings today. This is the 6th time in 6 months for me, sometimes it's a few, sometimes it's hundreds. Please file a ticket or add something to this one: https://jira.secondlife.com/browse/BUG-234913 Mind you, this is my 6th ticket on the issue, and every time I have to wait for sometimes days, they recover the listings and then close the ticket with a "sorry this is happening to you!". But obviously, they are not solving the problem. I added a comment to yours. This is a serious ongoing problem! Link to comment Share on other sites More sharing options...
Brilliant Price Posted December 31, 2023 Share Posted December 31, 2023 44 minutes ago, Froukje Hoorenbeek said: Yes, I lost 115 listings today. This is the 6th time in 6 months for me, sometimes it's a few, sometimes it's hundreds. Please file a ticket or add something to this one: https://jira.secondlife.com/browse/BUG-234913 Mind you, this is my 6th ticket on the issue, and every time I have to wait for sometimes days, they recover the listings and then close the ticket with a "sorry this is happening to you!". But obviously, they are not solving the problem. There also sems to be bugs in the forums works as wll as it's taken more than hour to post this. Yep - Me as well, and it seems at least half my inventory is not showing, that's aprox 2,500 items gone walk about since the 26th December Has anyone fromm the MP ever explained why this keeps happening? Link to comment Share on other sites More sharing options...
Froukje Hoorenbeek Posted December 31, 2023 Share Posted December 31, 2023 No, they never give a serious answer. Their responses vary, from "Sorry this is happening to you" to "This is happening to some merchants". They never acknowledge the problem is on their side and never say what they are doing to fix it. I guess they don't want to take responsibility for all our financial losses. Link to comment Share on other sites More sharing options...
Zalificent Corvinus Posted December 31, 2023 Share Posted December 31, 2023 1 hour ago, LadyCaden said: Is anyone else having this issue today? Yeah, I noticed that 5 of my mere 7 items had vanished, not found in the "store", not listed, not unlisted, just gone. However, when I checked the reports on the Merchant Home, for most searched, all 7 were there, and the links to them work, the products are STILL on the mp, it's just that nobody can find them. Link to comment Share on other sites More sharing options...
EnCore Mayne Posted December 31, 2023 Share Posted December 31, 2023 SUE THEM!!! 1 Link to comment Share on other sites More sharing options...
CherryChantal Posted December 31, 2023 Share Posted December 31, 2023 (edited) I had more than 3000 items listed on marketplace yesterday and now its only 1679 !!! … and the products not only vanished on marketplace, they are also not listed in my merchant inventory any more! WTF! 🤬 I really hope they fix it soon and there will be no „true“ loss of my products …. it would take me years to re-upload all the products to MP …. Edited December 31, 2023 by CherryChantal 3 Link to comment Share on other sites More sharing options...
Mayumi Hirano Posted December 31, 2023 Share Posted December 31, 2023 Me too. I also had some items disappear from the list. It doesn't even appear in search results. Link to comment Share on other sites More sharing options...
CherryChantal Posted December 31, 2023 Share Posted December 31, 2023 1 hour ago, Brilliant Price said: Please file a ticket or add something to this one: https://jira.secondlife.com/browse/BUG-234913 1 Link to comment Share on other sites More sharing options...
MrBobbyMatsumoto Posted December 31, 2023 Share Posted December 31, 2023 Did anyone call for a lawyer? Missing inventory in your SL MP shop? Then you need to call. Mr. Bobby Matsumoto, Dinkie attorney at law. Everything he sues, he sues for you. (Just joking - that's my character in SL) Link to comment Share on other sites More sharing options...
Ashtoreth Vaniva Posted December 31, 2023 Share Posted December 31, 2023 They are still in my marketplace listings panel (in world avatar/mp listings) when this happened before editing the listing (but not actually changing anything) then hitting update did work sadly this time there seems to be no way to manually bring them back. Still not ideal if we could do it manually I’ve currently lost 1100+ items. I’ve had a jira ticket in for weeks about this and yes they just get closed, I’ve had a handful of missing items for ages. Great timing! Link to comment Share on other sites More sharing options...
CherryChantal Posted December 31, 2023 Share Posted December 31, 2023 There are lots of bug reports from other merchants, so I really hope Linden Labs will be aware of this issue soon and able to fix it, for we are loosing lot of money actually .... https://jira.secondlife.com/browse/BUG-234913 https://jira.secondlife.com/browse/BUG-234911 https://jira.secondlife.com/browse/BUG-234912 https://jira.secondlife.com/browse/BUG-234914 https://jira.secondlife.com/browse/BUG-234915 Link to comment Share on other sites More sharing options...
Brilliant Price Posted December 31, 2023 Share Posted December 31, 2023 1 hour ago, CherryChantal said: I had more than 3000 items listed on marketplace yesterday and now its only 1679 !!! … and the products not only vanished on marketplace, they are also not listed in my merchant inventory any more! WTF! 🤬 I really hope they fix it soon and there will be no „true“ loss of my products …. it would take me years to re-upload all the products to MP …. I'm pretty sure they will be restored eventually. These incidents have been happening for the past 6 months without so much as a peep of explanation from the MP team. There are currently a couple of ongoing unresolved MP problems on the status page which just seem to have been left to hang there. The thing is, unless you diligently check your item count daily and keep a record, it's impossible to tell just how often our listings are going missing. And yes Jira https://jira.secondlife.com/browse/BUG-234913 plus submit a ticket. The more the better. 1 Link to comment Share on other sites More sharing options...
Nyxie Nebula Posted December 31, 2023 Share Posted December 31, 2023 Geez, my friend messaged me about this in their store so I went to check mine and soooo many things are gone. In the majority of my builds, only the demo listings remain. The actual buildings themselves are gone. I have been living with the nightmare of the current MP without complaint but when my items are just gone, then there's a massive problem. They have to get this stuff sorted. That's a lot of lost linden. Link to comment Share on other sites More sharing options...
CherryChantal Posted December 31, 2023 Share Posted December 31, 2023 24 minutes ago, Brilliant Price said: I'm pretty sure they will be restored eventually. These incidents have been happening for the past 6 months without so much as a peep of explanation from the MP team. There are currently a couple of ongoing unresolved MP problems on the status page which just seem to have been left to hang there. The thing is, unless you diligently check your item count daily and keep a record, it's impossible to tell just how often our listings are going missing. And yes Jira https://jira.secondlife.com/browse/BUG-234913 plus submit a ticket. The more the better. Yeah, thanks! I Logged into SL and checked the Marketplace Listings in my SL Viewer. All 3000+ product items are listed there as they should, so they don't seem to be deleted. On web marketplace half of my products are vanished, but - as some of you mentioned before - they are still available and visible via direct linking. So the good news for me is that half of my products not seem to be deleted ... and the bad news is that a lot of my new products are actually not available to customers at a time where lots of people buying stuff ... 😡 Link to comment Share on other sites More sharing options...
Emma Krokus Posted December 31, 2023 Share Posted December 31, 2023 How do you check how many items are in your Marketplace Listings in SL Viewer please? Half my Web Marketplace store has vanished in the cull of 2023 too... Rather hoping my inventory still has them ! Link to comment Share on other sites More sharing options...
Shug Crazyboi Posted December 31, 2023 Share Posted December 31, 2023 Well glad it isn't just me having this issue. I am in the same boat. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted December 31, 2023 Share Posted December 31, 2023 Same here, when I checked my store on the MP. Link to comment Share on other sites More sharing options...
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