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Brilliant Price

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About Brilliant Price

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  1. Yup just noticed this this morning. It is also leading to a problem on the marketplace merchant home page where a number of my most recent additions (Age: newest first) are not showing. However they do show when I do an individual search for the items.
  2. The algorithm has ruthlessly taken over the marketplace with unnamed 'banned words' decimating listings by blocking them without notice or explanation, and now it also apparently hates non ASCII characters used in our listing (and there are lots of them). Like many of us I haven't a clue what ASCII characters are - it's a nerd thing. I along with dozens of others am also getting the same error message every time I update or add a new product instead of the page refreshing back to my inventory list. However the item (apparently) does get listed or updated. It just takes a click or two to
  3. Have your tried checking the other language fields just in case the offending word/s are still there. The marketplace algorithm now automatically populates all the language fields with your original English version unless you go in and remove or replace with a dash or a character of some kind. It's a pain an the backside but it is what it is.
  4. As one of the early reporters of this problem, I can confirm that 'Quick Fill' and 'Related Items' are functioning as normal. I see you must have been burning the midnight oil to get this sorted, many thanks to you and the team for getting on top of it before the weekend. Have a good one!
  5. I just received some feedback about this issue from support. But not much that is useful, a cookie cutter reply I suspect.... "Please clear your cache and try again to use the quick fill and related items function. If this does not resolve the issue please respond to this email for additional assistance. Please include as much information as possible so that we may better assist you. Useful information would include: - Is the the button shaded out? - Do you receive any type of error message? - Any other out of the ordinary occurrence when attempting to use the functions." As my cache was
  6. I have exactly the same problem - all my products listed from July last year don't show when I use 'related items' and 'quick fill' I raised a ticket about this yesterday but haven't had any feedback yet. I have a feeling the problem may, in some way, be linked to the new search going live. Everything was fine just a few days ago.
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