MBeatrix Posted December 14, 2023 Share Posted December 14, 2023 Was logged out a while ago, and now the viewers get stuck on region handshake (both Firestorm and the official SL viewer). The web dashboard page takes a while to load. My internet connection is fine (just reset the router and did some tests), so it seems that Second Life is having some trouble. Link to comment Share on other sites More sharing options...
MBeatrix Posted December 14, 2023 Author Share Posted December 14, 2023 (edited) 22 minutes ago, MBeatrix said: Was logged out a while ago, and now the viewers get stuck on region handshake (both Firestorm and the official SL viewer). The web dashboard page takes a while to load. My internet connection is fine (just reset the router and did some tests), so it seems that Second Life is having some trouble. [EDIT] Now stuck requesting region capabilities (any region I'm trying). [EDIT 2] Finally got in-world in Loch Linden with the official viewer but teleport fails. [EDIT 3] Using speedtest.net connecting to Portland, OR Comcast I'm getting around 500 Mbps download and around 90 Mbps upload, average. [EDIT 4] And stuck connecting to regions again (last one I tried was Loch Linden). Edited December 14, 2023 by MBeatrix adding info Link to comment Share on other sites More sharing options...
Tetsuryu Vlodovic Posted December 14, 2023 Share Posted December 14, 2023 Guess I'm not the only one 1 1 Link to comment Share on other sites More sharing options...
MBeatrix Posted December 14, 2023 Author Share Posted December 14, 2023 Just now, Tetsuryu Vlodovic said: Guess I'm not the only one This is becoming ridiculous. Everything was fine 4 hours ago, and suddenly it all went to pot. I'll be getting into chat support as soon as it opens. 2 Link to comment Share on other sites More sharing options...
Tetsuryu Vlodovic Posted December 14, 2023 Share Posted December 14, 2023 Yeah it just keeps hanging up on region handshake. The one time I managed to log in, the connection died almost immediately and I was logged out. 1 Link to comment Share on other sites More sharing options...
Lindens Monty Linden Posted December 14, 2023 Lindens Share Posted December 14, 2023 Nothing really going wrong on the grid. Get some support tickets in and try login and TP to other regions. 1 Link to comment Share on other sites More sharing options...
Brilliant Price Posted December 14, 2023 Share Posted December 14, 2023 Been suffering the very same problem in UKÂ over the past 4 hours. Have managed in using Alchemy but once in world teleporting has be nigh impossible. Not the normal buggy laggy SL but something more pernicious. 1 1 Link to comment Share on other sites More sharing options...
MBeatrix Posted December 14, 2023 Author Share Posted December 14, 2023 8 minutes ago, Monty Linden said: Nothing really going wrong on the grid. Get some support tickets in and try login and TP to other regions. Maybe not at your end, Monty, but it seems to be a problem affecting parts of Europe. 2 Link to comment Share on other sites More sharing options...
Lindens Monty Linden Posted December 14, 2023 Lindens Share Posted December 14, 2023 10 minutes ago, MBeatrix said: Maybe not at your end, Monty, but it seems to be a problem affecting parts of Europe. Need to see those log files to know what's going on. I just did 10 TPs in 60s so this smells regional. 1 Link to comment Share on other sites More sharing options...
Ellie4024 Posted December 14, 2023 Share Posted December 14, 2023 Having same issue on the new FS update, located in US here..... pings Portland just fine, SL is giving the region handshake error. Link to comment Share on other sites More sharing options...
Brilliant Price Posted December 14, 2023 Share Posted December 14, 2023 11 minutes ago, MBeatrix said: Maybe not at your end, Monty, but it seems to be a problem affecting parts of Europe. Yes there really is some nasty glitches going on this side of the pond. Eventually managed in with the SL viewer but teleporting is a disaster. Progress bar froze and then when I quit I suddenly find I'm actually in the destination I tried to reach. Absolutely nutz. Link to comment Share on other sites More sharing options...
Brilliant Price Posted December 14, 2023 Share Posted December 14, 2023 3 minutes ago, Ellie4024 said: Having same issue on the new FS update, located in US here..... pings Portland just fine, SL is giving the region handshake error. My troubles seemed to have started after I did the FS update too I was about to raise it with them but then I found other viewers including the previous FS were hanging too Link to comment Share on other sites More sharing options...
Ellie4024 Posted December 14, 2023 Share Posted December 14, 2023 1 minute ago, Brilliant Price said: My troubles seemed to have started after I did the FS update too I was about to raise it with them but then I found other viewers including the previous FS were hanging too thanks for the headsup, I was about to contact FS folks about it.... if its any viewers.... blergh..... Link to comment Share on other sites More sharing options...
MBeatrix Posted December 14, 2023 Author Share Posted December 14, 2023 9 minutes ago, Monty Linden said: Need to see those log files to know what's going on. I just did 10 TPs in 60s so this smells regional. So you know, I've been in Live Chat Support with Raine Linden. A ticket was created with all out chat. I will check back later, as I need to go out and do some real life work. If you need the viewer logs, please let me know here how I can send them to you. Link to comment Share on other sites More sharing options...
Lindens Monty Linden Posted December 14, 2023 Lindens Share Posted December 14, 2023 7 minutes ago, MBeatrix said: If you need the viewer logs, please let me know here how I can send them to you. Support should bug you for more information soon enough. They are standing by hungry for your calls... Link to comment Share on other sites More sharing options...
Aishagain Posted December 14, 2023 Share Posted December 14, 2023 (edited) OK this is odd. I got in with absolutely no issues. I'm running FS 6.6.17 70368, which is the latest release,but it was an RC when I d/l'd it. I wonder if the login bug-fix mentioned in the notes is the cure? Or am I somehow special? ETA at 7:54 SLT: several TPs later I'm still OK. Edited December 14, 2023 by Aishagain ETA Link to comment Share on other sites More sharing options...
Axel Naxos Posted December 14, 2023 Share Posted December 14, 2023 Problems also in South America, for hours I can't log in or enter various regions, especially my HQ! Link to comment Share on other sites More sharing options...
Karsheur Posted December 14, 2023 Share Posted December 14, 2023 Yes the same problem like 2H in France ! I have start today with the new update from Firestorm... Can't log , and when i log i crash in the first or second TP.. 1 Link to comment Share on other sites More sharing options...
Ellie4024 Posted December 14, 2023 Share Posted December 14, 2023 Still ongoing on my end... I can get in then as soon as I try a TP, I crash, and can only login to my home region. 1 Link to comment Share on other sites More sharing options...
Axel Naxos Posted December 14, 2023 Share Posted December 14, 2023 Same thing here... if I manage to get in now, it's a miracle, 1 time out of every thousand attempts... TP not in a dream... Link to comment Share on other sites More sharing options...
Beq Janus Posted December 14, 2023 Share Posted December 14, 2023 If you are having issues with login (esp if you are on the new Firestorm 6.6.17) please download the latest LL viewer and try that for a while. There is no obvious reason why the FS update should cause problems, so we need to understand if it is isolated to the viewer. Link to comment Share on other sites More sharing options...
Beq Janus Posted December 14, 2023 Share Posted December 14, 2023 3 hours ago, Aishagain said: OK this is odd. I got in with absolutely no issues. I'm running FS 6.6.17 70368, which is the latest release,but it was an RC when I d/l'd it. I wonder if the login bug-fix mentioned in the notes is the cure? Or am I somehow special? ETA at 7:54 SLT: several TPs later I'm still OK. You are always special @Aishagain😉 However, it is unlikely, the login bugfix is the cure, as it was very obscure and triggered if the user had previously logged out with the ctrl-shift-1 statistics bar open. Moreover, people are seemingly seeing this on other versions and other viewers. Never say never though, which is why I need people affected to try on other viewers and other locations.  1 Link to comment Share on other sites More sharing options...
Karsheur Posted December 14, 2023 Share Posted December 14, 2023 Hi Beq , its the same Problem on the SL viewer than FS : https://gyazo.com/5f02d2eb857f5226b552e9457ffbc472 https://gyazo.com/1816528b4977dcd7cb83bd8f671bf9bc 1 Link to comment Share on other sites More sharing options...
Beq Janus Posted December 14, 2023 Share Posted December 14, 2023 Can you confirm the region you are trying to login to please. 5 minutes ago, Karsheur said: Hi Beq , its the same Problem on the SL viewer than FS : https://gyazo.com/5f02d2eb857f5226b552e9457ffbc472 https://gyazo.com/1816528b4977dcd7cb83bd8f671bf9bc  Link to comment Share on other sites More sharing options...
Beq Janus Posted December 14, 2023 Share Posted December 14, 2023 I've had muiltiple other confirmations that this is not just "the new FS" (you have no idea how much that relieves me). As @Monty Linden suggested, please reach out to LL support by raising a ticket https://lindenlab.freshdesk.com/support/home  1 Link to comment Share on other sites More sharing options...
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