AnnHerrick Posted July 17, 2021 Author Share Posted July 17, 2021 Just now, Rowan Amore said: Have you checked your Recent tab in inventory? Yes. Link to comment Share on other sites More sharing options...
Kathlen Onyx Posted July 17, 2021 Share Posted July 17, 2021 (edited) If this is anything like Zooby babies you have to use a retrieval box (like the one in your photo that has a script error) to get the animal back. If you just rejoined you probably have an out of date retrieval box. They give them out free for the babies but not sure about the animals. Join the group for the zooby pets and ask in there. They will be able to tell you exactly how to retrieve it. secondlife:///app/group/38fb89b9-4468-74ed-9d98-5a8c049faef6/about Try that group because I couldn't find a specific Zooby pet group. They will be able to help or at least point you to where to get help. Edited July 17, 2021 by Sam1 Bellisserian Link to comment Share on other sites More sharing options...
AnnHerrick Posted July 17, 2021 Author Share Posted July 17, 2021 I'm certainly never buying anything from Zooby's again. Link to comment Share on other sites More sharing options...
Jaylinbridges Posted July 17, 2021 Share Posted July 17, 2021 what was the inventory name for the dog? you searched in All Items and All Types, and found nothing? Link to comment Share on other sites More sharing options...
AnnHerrick Posted July 17, 2021 Author Share Posted July 17, 2021 2 minutes ago, Sam1 Bellisserian said: If this is anything like Zooby babies you have to use a retrieval box (like the one in your photo that has a script error) to get the animal back. If you just rejoined you probably have an out of date retrieval box. They give them out free for the babies but not sure about the animals. Join the group for the zooby pets and ask in there. They will be able to tell you exactly how to retrieve it. secondlife:///app/group/38fb89b9-4468-74ed-9d98-5a8c049faef6/about Try that group because I couldn't find a specific Zooby pet group. They will be able to help or at least point you to where to get help. Oh I went to the Zooby store in-world and got a new box. It didn't work either. Link to comment Share on other sites More sharing options...
Kathlen Onyx Posted July 17, 2021 Share Posted July 17, 2021 (edited) 1 minute ago, AnnHerrick said: I'm certainly never buying anything from Zooby's again. Well that's not fair to say because you don't know how to use their system. Joining the specific product group in-world and asking for help in there is going to be the number one way to get assistance. This forum can try to help but unless they have the same pet they can only guess. Edited July 17, 2021 by Sam1 Bellisserian 1 Link to comment Share on other sites More sharing options...
AnnHerrick Posted July 17, 2021 Author Share Posted July 17, 2021 1 minute ago, Jaylinbridges said: what was the inventory name for the dog? you searched in All Items and All Types, and found nothing? Dog's name is Sam. Absolutely nowhere in the inventory, and I have one of the only organized inventories in SL. Link to comment Share on other sites More sharing options...
Kathlen Onyx Posted July 17, 2021 Share Posted July 17, 2021 (edited) 4 minutes ago, AnnHerrick said: Dog's name is Sam. Absolutely nowhere in the inventory, and I have one of the only organized inventories in SL. Ok...well you can continue to b#tch and whine in here or join a Zooby group and ask people that will KNOW how to fix it. Up to you. It could also be that you can't use those Zooby's in a Linden home either. Edited July 17, 2021 by Sam1 Bellisserian 1 Link to comment Share on other sites More sharing options...
AnnHerrick Posted July 17, 2021 Author Share Posted July 17, 2021 2 minutes ago, Sam1 Bellisserian said: Ok...well you can continue to b#tch and whine in here or join a Zooby group and ask people that will KNOW how to fix it. Up to you. I just joined the group, and since you like being nasty I'm putting you on ignore. 1 Link to comment Share on other sites More sharing options...
Kathlen Onyx Posted July 17, 2021 Share Posted July 17, 2021 1 minute ago, AnnHerrick said: I just joined the group, and since you like being nasty I'm putting you on ignore. Aw thank you! Link to comment Share on other sites More sharing options...
Jaylinbridges Posted July 17, 2021 Share Posted July 17, 2021 It also looks like the Retrieval Box did work, except for not finding this object, which is in the retrieval box. I wonder if your dog was the right update? Clearly a Zooby group question though. 1 Link to comment Share on other sites More sharing options...
Rowan Amore Posted July 17, 2021 Share Posted July 17, 2021 19 minutes ago, AnnHerrick said: Well that comes up empty too. When using area search, put your draw distance up to maximum and try again, filtering your items to the top Link to comment Share on other sites More sharing options...
kali Wylder Posted July 17, 2021 Share Posted July 17, 2021 I lost my dog once and had to go back to the maker's place in world to get him back. Have you tried that? http://maps.secondlife.com/secondlife/Zoobyland/126/129/21 Also try joining the group and then asking for help within the zooby group. secondlife:///app/group/fc43d42e-3ba3-b77c-cdf3-5ec035f7a230/about 1 Link to comment Share on other sites More sharing options...
Rowan Amore Posted July 17, 2021 Share Posted July 17, 2021 Also, from the warning, the object is called gshep, so maybe search for that in inventory and not Sam. 3 Link to comment Share on other sites More sharing options...
Rowan Amore Posted July 17, 2021 Share Posted July 17, 2021 Maybe time to update to a copy dog? https://marketplace.secondlife.com/p/Rezz-Room-Box-German-Shepherd-Adult-Animesh-companion/19846046 4 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted July 17, 2021 Share Posted July 17, 2021 17 minutes ago, Sam1 Bellisserian said: It could also be that you can't use those Zooby's in a Linden home either. Nothing in the Linden Home covenant or the home/parcel itself would prevent a Zooby item from rezzing. Lots of folks with Linden Homes have Zooby babies. 1 Link to comment Share on other sites More sharing options...
Rowan Amore Posted July 17, 2021 Share Posted July 17, 2021 I'm wondering if Delete was chosen instead of Detach. Trash folder? Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted July 17, 2021 Share Posted July 17, 2021 14 minutes ago, Rowan Amore said: I'm wondering if Delete was chosen instead of Detach. Trash folder? If so, it should still show when inventory is searched. 2 Link to comment Share on other sites More sharing options...
Jaylinbridges Posted July 17, 2021 Share Posted July 17, 2021 1 minute ago, LittleMe Jewell said: If so, it should still show when inventory is searched. Unless she is a fastidious Deleter to keep her inventory tidy. My partner has a Zooby tiger - I wonder if the actual manual has more information? Usually these non copy breeder tools use a private web database. I assume she has registered Sam with the Zooby database: Immediately after rezzing, text appears that says, "Please wait while I register myself..." "Name me! Click me and type my name in chat."You should type a new dog name in chat. If you miss this info then click your dog and try again. Once you type your dogs name in chat, a menu appears asking you to identify your dogs gender. Select Male or Female. Your dog is registered to our database and you are officially the owner. *IMPORTANT* DO NOT PASS YOUR DOG TO ANYONE UNTIL YOU REZ AND REGISTER IT! If you pass your dog to someone before rezzing and naming it, we cannot track your dog because our database will not identify you as an owner. If you lose your dog please go to Zooby's in the Curious Canine aisle to receive a free Curious Canine Retrieval Box. That's all I know from the Info cards. 2 Link to comment Share on other sites More sharing options...
Rowan Amore Posted July 17, 2021 Share Posted July 17, 2021 8 minutes ago, LittleMe Jewell said: If so, it should still show when inventory is searched. I just wondered if she was searching Sam or the actual object named in the warning popup. Link to comment Share on other sites More sharing options...
MoiraKathleen Posted July 17, 2021 Share Posted July 17, 2021 If you do get your dog back, before you attach him again, you might want to check to find out the preferred way for him to be removed afterwards. I've not had a Zooby pet before, but I know with KittyCats which can be attached to be carried around, once they attach there is a message in local chat to "drop" them instead of "detach" them, so that they don't get lost. It would be worth checking with the Zooby group if that is true for the Zooby pets as well. 1 Link to comment Share on other sites More sharing options...
Kathlen Onyx Posted July 17, 2021 Share Posted July 17, 2021 3 minutes ago, Jaylinbridges said: Unless she is a fastidious Deleter to keep her inventory tidy. My partner has a Zooby tiger - I wonder if the actual manual has more information? Usually these non copy breeder tools use a private web database. I assume she has registered Sam with the Zooby database: Immediately after rezzing, text appears that says, "Please wait while I register myself..." "Name me! Click me and type my name in chat."You should type a new dog name in chat. If you miss this info then click your dog and try again. Once you type your dogs name in chat, a menu appears asking you to identify your dogs gender. Select Male or Female. Your dog is registered to our database and you are officially the owner. *IMPORTANT* DO NOT PASS YOUR DOG TO ANYONE UNTIL YOU REZ AND REGISTER IT! If you pass your dog to someone before rezzing and naming it, we cannot track your dog because our database will not identify you as an owner. If you lose your dog please go to Zooby's in the Curious Canine aisle to receive a free Curious Canine Retrieval Box. That's all I know from the Info cards. This right here. It's not in her inventory anymore. It's gone. She has to follow the steps and use a retrieval box to get it back. If the retrivial box is not working then she needs to contact Zooby support. Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted July 17, 2021 Share Posted July 17, 2021 2 minutes ago, Jaylinbridges said: 9 minutes ago, LittleMe Jewell said: If so, it should still show when inventory is searched. Unless she is a fastidious Deleter to keep her inventory tidy. She said that she uses Firestorm. I attached an object to myself (in Firestorm) and then right clicked to see the options. I can't even find a Delete option - even after clicking More. There is Detach and Drop. 1 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted July 17, 2021 Share Posted July 17, 2021 (edited) This part, shown in chat, implies that the system does know about Sam: My guess is that the script error part is because your Sam is too old of a version -- i.e. not version 10.0 or any other version that it can automatically recover. Thus it is likely that the only option for recovery will be via the owner and/or support staff. Per the instructions on the Creator's profile, you should IM Anne Whimsy & lilymai1 Resident for customer service. Side note - I think you had mentioned in another thread that this dog was no longer being made, but I do find a German Shepherd at the Zooby inworld store: Edited July 17, 2021 by LittleMe Jewell Link to comment Share on other sites More sharing options...
Arduenn Schwartzman Posted July 17, 2021 Share Posted July 17, 2021 Imagine all the stray dogs all over the grid if it weren't for this General Zooby Dog Help Desk Forum! (Praise be!) 1 Link to comment Share on other sites More sharing options...
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