Jump to content

Marketplace and self-policing


Recommended Posts

Why does LL have this self-policing policy where users have to flag stuff in order for LL to see it and take action (if they even do)? Creators can upload single products in different colors and effectively spam the marketplace with useless products that are tagged with things that have nothing to do with a users search query, even when using boolean. I tried searching for RGB masks and got a bunch of womens shoe heels. Then I tried searching for "rgb AND mask" and got the same thing! Literally over 60+ products from this person and none of them have anything to do with masks and RGB.

Look: https://gyazo.com/94360748a4e339e1912c575db1cd4226?fbclid=IwAR0371lW0F4e3i65Yho8fpTv0qP5k8d4Oxehle9-P9fY0LkwTFBsNDXDAhA

Does LL really expect me to flag all 60+ product postings? Yeah, no. Hell no. Nobody in their right mind is going to do that. No company should expect this from their customer base, especially when they created the sinkhole that Marketplace is. LL should hire people just to sift through the muck and mire and clean it up. And install some damn uploading/tagging rules to prevent this crap from happening.

People should only be tagging their products with words that are relevant with their product. 

  • Haha 1
Link to comment
Share on other sites

4 minutes ago, Chris Nova said:

People should only be tagging their products with words that are relevant with their product. 

I agree!  Isn't that one of the rules?  What's wrong with people ?!?!

 

Link to comment
Share on other sites

16 minutes ago, MoiraKathleen said:

I agree!  Isn't that one of the rules?  What's wrong with people ?!?!

 

I don’t think there are any rules when tagging and if there are, it’s DEF not enforced because, you know, we are expected to spend all day flagging stuff. It’s insane.

  • Haha 1
Link to comment
Share on other sites

3 hours ago, Chris Nova said:

Why does LL have this self-policing policy where users have to flag stuff in order for LL to see it and take action (if they even do)? Creators can upload single products in different colors and effectively spam the marketplace with useless products that are tagged with things that have nothing to do with a users search query, even when using boolean. I tried searching for RGB masks and got a bunch of womens shoe heels. Then I tried searching for "rgb AND mask" and got the same thing! Literally over 60+ products from this person and none of them have anything to do with masks and RGB.

Look: https://gyazo.com/94360748a4e339e1912c575db1cd4226?fbclid=IwAR0371lW0F4e3i65Yho8fpTv0qP5k8d4Oxehle9-P9fY0LkwTFBsNDXDAhA

Does LL really expect me to flag all 60+ product postings? Yeah, no. Hell no. Nobody in their right mind is going to do that. No company should expect this from their customer base, especially when they created the sinkhole that Marketplace is. LL should hire people just to sift through the muck and mire and clean it up. And install some damn uploading/tagging rules to prevent this crap from happening.

People should only be tagging their products with words that are relevant with their product. 

 

In this particular case, both words are actually in the description -- not just keywords:

image.png.b8a572fa22863d031f6307c81c02fa90.png

image.png.02ed8f5dcd06c26632952e6b995f7d82.png
 

 

You see, there was a time when shoes came with feet that were colored to match your skin --- hence the RGB input -- and to wear said shoes, you needed the alpha MASK to make your system feet invisible.

So, for that specific example about the shoes, the merchant is not keyword spamming.  Both of those words are a legitimate part of the description.

 

Edited by LittleMe Jewell
  • Thanks 1
Link to comment
Share on other sites

3 hours ago, Chris Nova said:

Creators can upload single products in different colors

Now this part I absolutely hate.  Would be nice to maybe add a dropdown menu on an item to choose which color.  Flipping through 3 or 4 pages of the same item in all the colors is ridiculous.

  • Like 8
Link to comment
Share on other sites

2 minutes ago, LittleMe Jewell said:

 

In this particular case, both words are actually in the description -- not even just keywords:

image.png.b8a572fa22863d031f6307c81c02fa90.png

image.png.02ed8f5dcd06c26632952e6b995f7d82.png
 

 

You see, there was a time when shoes came with feet that were colored to match your skin --- hence the RGB input -- and to wear said shoes, you needed the alpha MASK to make your system feet invisible.

So, for that specific example about the shoes, the merchant is not keyword spamming.  Both of those words are legitimately part of the description.

 

Those need to be removed altogether.  Invisiprim?  Ha!

  • Like 2
Link to comment
Share on other sites

5 minutes ago, Rowan Amore said:

Now this part I absolutely hate.  Would be nice to maybe add a dropdown menu on an item to choose which color.  Flipping through 3 or 4 pages of the same item in all the colors is ridiculous.

 

T H I S

 

IMO, that is one of the major failings of the MP - that every offered color must be listed separately.

 

Edited by LittleMe Jewell
  • Like 4
  • Thanks 1
Link to comment
Share on other sites

22 minutes ago, LittleMe Jewell said:

 

In this particular case, both words are actually in the description -- not just keywords:

image.png.b8a572fa22863d031f6307c81c02fa90.png

image.png.02ed8f5dcd06c26632952e6b995f7d82.png
 

 

You see, there was a time when shoes came with feet that were colored to match your skin --- hence the RGB input -- and to wear said shoes, you needed the alpha MASK to make your system feet invisible.

So, for that specific example about the shoes, the merchant is not keyword spamming.  Both of those words are a legitimate part of the description.

 

Blah.

Thats the only response you’ll get from me about that 🙄😒😂

  • Like 1
Link to comment
Share on other sites

22 minutes ago, Rowan Amore said:

Those need to be removed altogether.  Invisiprim?  Ha!

There’s a lot that needs to be removed altogether.

  • Like 2
Link to comment
Share on other sites

6 hours ago, Chris Nova said:

Does LL really expect me to flag all 60+ product postings?

seen the several posts by some Linden in this matter.... yes they expect that.
( customer support, never been the strenght from the company, and seems to be baked in the employees, they should operate 6 months form europe to learn that part... i'm affraid they will loose millions on fines/claims by the EU laws.)

  • Like 1
  • Sad 1
Link to comment
Share on other sites

On 7/16/2021 at 6:57 PM, Chris Nova said:

Why does LL have this self-policing policy where users have to flag stuff in order for LL to see it and take action (if they even do)? Creators can upload single products in different colors and effectively spam the marketplace with useless products that are tagged with things that have nothing to do with a users search query, even when using boolean. I tried searching for RGB masks and got a bunch of womens shoe heels. Then I tried searching for "rgb AND mask" and got the same thing! Literally over 60+ products from this person and none of them have anything to do with masks and RGB.

Look: https://gyazo.com/94360748a4e339e1912c575db1cd4226?fbclid=IwAR0371lW0F4e3i65Yho8fpTv0qP5k8d4Oxehle9-P9fY0LkwTFBsNDXDAhA

Does LL really expect me to flag all 60+ product postings? Yeah, no. Hell no. Nobody in their right mind is going to do that. No company should expect this from their customer base, especially when they created the sinkhole that Marketplace is. LL should hire people just to sift through the muck and mire and clean it up. And install some damn uploading/tagging rules to prevent this crap from happening.

People should only be tagging their products with words that are relevant with their product. 

 

On 7/17/2021 at 1:42 AM, Alwin Alcott said:

seen the several posts by some Linden in this matter.... yes they expect that.
( customer support, never been the strenght from the company, and seems to be baked in the employees, they should operate 6 months form europe to learn that part... i'm affraid they will loose millions on fines/claims by the EU laws.)

There's two reasons for this.

The first makes some sense. Having employees manually check the marketplace would be millions of man-hours that would cost a lot. Making us do it saves them probably hundreds of thousands of dollars a year, if not more.

The second is more conspiracy theory. Having lots of things on the MP makes SL look good, makes them money. "Can't afford a Ferrari in real life? Buy one and ride around in SL!" gets users logged in. Looking the other way and not enforcing any rules very hard is better for business than taking all those items down.

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...