SatyrBator Posted August 12, 2020 Share Posted August 12, 2020 Hello, I assume this is the forum for support requests since i can't find a support link We run a website that needs an in-world beacon to funciton. Our Item "SL Beacon" was banned and the reason given was " Non-Item Listing - Real-World Goods or Service". Our item is not a non-item, it is a scripted object that is necessary for our service, and thus we give it for free through the marketplace: http://marketplace.secondlife.com/p/SLBeacon-Beacon-01/9052537 I.e. it is not simply a token listing to advertise our service. In addition, our service is not against the terms of service. I believe this was wrongly banned. Please advise, thanks Link to comment Share on other sites More sharing options...
Kyrah Abattoir Posted August 12, 2020 Share Posted August 12, 2020 We can't really help you but LL doesn't typically justify why they delist items in more details than the canned reason you received. You should file a ticket. That being said they are most likely consistent with their policy as this is more or less using the sl marketplace as a distribution platform and not the store it is supposed to be. Link to comment Share on other sites More sharing options...
Wulfie Reanimator Posted August 12, 2020 Share Posted August 12, 2020 (edited) Didn't someone (you?) make a thread about "SL Beacon" earlier? That's been deleted too, and you have "3 posts" but only this survives. I recall it being something not exactly (or only) related to SL, maybe it is but the description didn't leave that impression. Edited August 12, 2020 by Wulfie Reanimator 1 Link to comment Share on other sites More sharing options...
MoiraKathleen Posted August 12, 2020 Share Posted August 12, 2020 If you go back up one level here in the forums (to "Merchants"), there will be a link on the right side bar for creating a Support Ticket. Link to comment Share on other sites More sharing options...
SatyrBator Posted August 12, 2020 Author Share Posted August 12, 2020 thank you all. i filed a ticket. now i can't delete this message though Link to comment Share on other sites More sharing options...
Kyrah Abattoir Posted August 12, 2020 Share Posted August 12, 2020 Why would you? Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted August 12, 2020 Share Posted August 12, 2020 35 minutes ago, SatyrBator said: thank you all. i filed a ticket. now i can't delete this message though Only Moderators can delete messages. Don't worry about it. Link to comment Share on other sites More sharing options...
Mollymews Posted August 13, 2020 Share Posted August 13, 2020 (edited) 10 hours ago, SatyrBator said: We run a website that needs an in-world beacon to funciton. Our Item "SL Beacon" was banned and the reason given was " Non-Item Listing - Real-World Goods or Service". Our item is not a non-item, it is a scripted object that is necessary for our service, and thus we give it for free through the marketplace: http://marketplace.secondlife.com/p/SLBeacon-Beacon-01/9052537 I.e. it is not simply a token listing to advertise our service. In addition, our service is not against the terms of service. I believe this was wrongly banned. Please advise, thanks only Linden can say for sure, but a reason for a location device to be banned is when an avatar's data (inworld location) is shared with others without obtaining that avatar's consent a region/parcel owner can collect info on their visitors, what they can't do is share the info with others (inworld or externally) without the avatar giving permission for the region/parcel owner to do this so I think that for your product to be compliant then the script would have to ask the visitor for their consent. Like a menu dialog: Collate your location data on our website which can be shared publicly with our website visitors? [Yes] [No] Edited August 13, 2020 by Mollymews with Link to comment Share on other sites More sharing options...
SatyrBator Posted August 13, 2020 Author Share Posted August 13, 2020 Our beacon only sends the number of users in the region (or parcel, in the future). No personal information is sent at all, and it's rezzed on the ground by the parcel owner. 1 Link to comment Share on other sites More sharing options...
ChinRey Posted August 13, 2020 Share Posted August 13, 2020 5 hours ago, Mollymews said: only Linden can say for sure, but a reason for a location device to be banned is when an avatar's data (inworld location) is shared with others without obtaining that avatar's consent If that was the case all server based vendor systems, rental systems etc. would have to be banned too. 1 Link to comment Share on other sites More sharing options...
Mollymews Posted August 13, 2020 Share Posted August 13, 2020 12 minutes ago, ChinRey said: If that was the case all server based vendor systems, rental systems etc. would have to be banned too. the user opts in to using a vendor by paying into it, using it implies permission given to the shopkeeper or landlord. A scanner is not opt in without some kind of action being required of the person scanned Link to comment Share on other sites More sharing options...
ChinRey Posted August 13, 2020 Share Posted August 13, 2020 3 minutes ago, Mollymews said: the user opts in to using a vendor by paying into it, using it implies permission given to the shopkeeper or landlord. A scanner is not opt in without some kind of action being required of the person scanned Yes, LL may see it that way. If that is the case and security issues really is the reason why the listing was taken down, all the OP has to do is document that the script does not collect and send data about specific avatars. Should be easy enough to sort out then. Link to comment Share on other sites More sharing options...
Mollymews Posted August 13, 2020 Share Posted August 13, 2020 4 minutes ago, ChinRey said: all the OP has to do is document that the script does not collect and send data about specific avatars. Should be easy enough to sort out then. yes, OP said above that it only sends the count of avatars on a region. So yes work it thru with Linden i would suggest to Saytr to make it parcel based rather than region based. Regions can have any number of parcels owned by different people. Am not sure that a parcel owner who doesn't have a beacon would necessarily want their traffic conflated with a neighbour who does have a beacon 1 Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted August 13, 2020 Share Posted August 13, 2020 I remember at one point in time, one could not use the SL name with anything they had offered for sale or services, we had our group renamed because we had SL in the name of the group. 2 Link to comment Share on other sites More sharing options...
ChinRey Posted August 13, 2020 Share Posted August 13, 2020 3 minutes ago, Mollymews said: yes, OP said above that it only sends the count of avatars on a region. So yes work it thru with Linden The solution may be as simple as to correct the strange permissions error for the script so it's possible for people to confirm what data the beacon sends. But considering that they took down the original thread about slbeacon, it seems more likely LL has simply decided they don't want an independent directory of SL locations and they are doing what they can to stop it. This reminds me, did anybody ever find out what really happened to PrimBay? Link to comment Share on other sites More sharing options...
Mollymews Posted August 13, 2020 Share Posted August 13, 2020 3 minutes ago, ChinRey said: The solution may be as simple as to correct the strange permissions error for the script so it's possible for people to confirm what data the beacon sends i showed how this is done in your other post 1 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted August 13, 2020 Share Posted August 13, 2020 3 hours ago, bigmoe Whitfield said: I remember at one point in time, one could not use the SL name with anything they had offered for sale or services, we had our group renamed because we had SL in the name of the group. I wondered about that at first, but there are tons of items on the MP with "SL" in their name. 20 hours ago, SatyrBator said: We run a website that needs an in-world beacon to funciton. Our Item "SL Beacon" was banned and the reason given was " Non-Item Listing - Real-World Goods or Service". Our item is not a non-item, it is a scripted object that is necessary for our service, and thus we give it for free through the marketplace: http://marketplace.secondlife.com/p/SLBeacon-Beacon-01/9052537 I.e. it is not simply a token listing to advertise our service. In addition, our service is not against the terms of service. Do you remember what the exact title of the listing was and the exact wording in the description? 1 Link to comment Share on other sites More sharing options...
SatyrBator Posted August 13, 2020 Author Share Posted August 13, 2020 Hey all, good news, SL restored our listing, thanks everyone for your comments! 3 Link to comment Share on other sites More sharing options...
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