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Everything posted by Lasher Oh
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Only the English view of the market listing gets updated?
Lasher Oh replied to Doc Carling's topic in Merchants
Sorry for a slow response Doc I've been a bit poorly for a couple of weeks. Just getting back to catching up. The Autofill feature is amazingly useful when it works Way back when they first introduced this "Ruby on the rails" (Stupid Name) Marketplace It would accurately reproduce all the different language fields of the item you chose except for the Title. Thereafter it was relatively easy to make necessary minor alterations. But after only a couple of years and no doubt several upgrades the other language fields started drifting towards Planet Borked. I first noticed this about six years back when out of the blue a few of my items were flagged for keyword spam. It turned out that the keywords objected to were actually in the other language fields. Search picks up all words in all languages regardless of what language you are using to browse the marketplace. It was easier to just stop filing in the other fields than to go through every item. The most recent issue with the English text being auto filled across all the language fields is even more problematic. It means a merchant must first check all those fields before pressing the update button. Removing the text and then crosses fingers that it doesn't come back (this has been happening). The thing is it is making adding new listing a much more laborious task and I'm now discouraged from using the autofill for anything. But those who are not aware of the language bug may find that their items may get flagged for no fault of their own other than trusting that the Marketplace features are reliable. The one workaround I have found but don't take my word as gospel is to simply place a single character such as a dash (-) in each of the other language fields. This seems to hoodwink the bug into ignoring the fields but it's extra work for us. Recently there are lots of new buggy things creeping into the Marketplace as entropy sets in. For example yesterday I discovered that when I want to sort my listing page by Newest etc. That works fine for the first page but when I want to move onto page 2, 3 and so on it reverts back to borked relevance. Now I am only able to see my first 96 newest listed items. The sorting no longer works in sequence. ChinRey has a far better grasp of the technicalities than I could ever have and the SL Marketplace devs would be well advised to pay heed to her comments (but they wont). -
Looks like the marketplace has been under heavy strain since we are all staying home. This has been happening on and off for about a week. Makes editing and listing a bit of a pain. 😷 ^L^
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Only the English view of the market listing gets updated?
Lasher Oh replied to Doc Carling's topic in Merchants
Actually there is something borked with the lanquage functionality. I have found recently that when I fill out the complete form in English then save, the whole English listing is copied into all five of the other languages fields - apart from the title. If I then delete the product features, the extended description and the keywords from the form for each of the languages then save again. When I return to edit mode all my original English has been reduplicated in all the language fields. Changing text in the other language fields and saving is not working. The original text from English section comes back overwriting any changes I made. But it's not consistent either. Things go really wonky when I use the Quick Fill so the glitches are not reliable either. I used to be meticulous about placing translated versions but I don't bother anymore because over the years the alternative language feature has been rather buggy. I would at one time have been inclined to raise a Jira but I don't anymore because a particularly grumpy Linden banned me from the Jira because I had the temerity to speak truth to power. ^L^ -
Same here - Bad time of day (and time of year) for the Marketplace to go down especially for Europeans. Wonder what the night watch in San Francisco are up to. No acknowledgment message on Grid Status for the past 2 hours
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Thanks Molly I'm sure I'm sure a lot of people will be grateful for your kind and more detailed information. For my part I have all the required documents likely to be required and have in the past submitted asked for Tax details. Nothing against actually. However I don't think that it is unreasonable to expect Sillier / Tilia or whatever they call themselves to provide some more comprehensive information other 'government issued documents" a link to a Wiki page or a detailed FAQ wouldn't go amiss would it? Especially for those (unlike you and me) who are rather in the dark. Surely more info is better than less?. ^L^
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Ah ha - good question and therein lies the rub to my original post. A while back pre 2014, I think, others here will recall better than me, but we did have to provide rather detailed TAX information to LL before we could continue to cash-out. It required completing a standard form supplied by LL which at the time was also stated as an American government legality. I'm curious to know if I / we will have resubmit the same document a little further down the line. My gut tells me yes.
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That's great for you Molly, well done! - perhaps you could advise those who don't have you're knowledge and tell the thread what those items are other than Driving License which some don't have, Passport that many also don't have. In UK at least we don't have ID cards other than some ill advertised scheme that people can independently apply for, someone earlier in the this thread kindly referenced it and it was interesting news to me. I have a regional government issued Bus pass with my photo on it - would that be permissible do you think? ^L^
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Deleted content because I faffed my original post above but couldn't delete this one because we're not allowed to delete our own pieces
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A rather inadequate lazy response - Some examples of said "government-issued IDs" could and should be given to help those outwith the USA who have genuine concerns. So far I seeing only faceless corporate and legalese speak. Also several years ago, those of us who do make occasional cash outs were were required to submit TAX status forms to LL. Is that on the cards again at some later date? ^L^
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Thank you LL, I had a feeling you would think again, good decision. Groups in SL are far from perfect but they are important too. I have some sympathy with those who feel they can be too spammy, but there are tools to filter out the spam including deleting the group if needs be. However it's only spam if you don't want that kind of message. Personally speaking I never use my full premium entitlement and belonging to 80 active groups would boggle my viewer as well my mind. But sometimes when I'm doing a market research exercise I do like to have some overflow capacity. Glad I stayed away from all the drama 😎 ^L^
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All the prices increases aside (they suck of course) I feel one of the most retrograde steps that will hurt merchants long term is the reduction of group entitlement for basic members from the current 42 to 35. When I first looked at the chart I thought it was a typo. Group membership allowance has always been too low especially for basic members but now people will have to start shedding more groups and that will very likely start to hurt merchant's income and arguably Linden Lab's too. ^L^
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The 750 character thing is a throwback to the legacy classified. A few year back the classified listings were changed, around the same time when all the search parameters were juggled around with. Prior to that classified listings had a far greater allowance of characters. Those classified you see with the extra long text are probably ads that were placed years ago prior to the changes. ^L^
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There are a few outfits like Metabiz that have Grid wide ad boards. I've had some moderate success with them in the past. You sign up, fund your account and submit your graphics. But don't count on a flood of visitors. In general even if you have the most eye catching ad and compelling offer ever, 99.9 % of folk will ignore it. Correction, they won't even notice it 'cause hardly anyone ever reads anything in SL even when you push a sign in front of their nose and have it carried around after them like a faithful pup. What Chinrey said is good advice. ^L^
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I've just had some helpful feedback and assistance from Dakota. I must say she's always on the ball, fair and great to deal with. Markplace team's best asset if you ask me. ^L^
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Today I have had a few of my more risqué items flagged as not being listed as adult. Even though I had and always do, take care to pixelate or blank out the naughty bits that nature gives us all. The flagging was thankfully a rare event and having been from time to time on the wrong end of the censors trigger finger I went to review the item and make the neccessary adjustments before relisting. However this time around the items were not just flagged and delisted they have apparently been completely blocked. Very Odd! I've never had that before so I'm wondering if there is a newbie in the censor department who has hit the wrong button or is this a new policy? ^L^
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LL condemn the recent Executive Order on Immigration
Lasher Oh replied to Innula Zenovka's topic in General Discussion Forum
Good Statement - Very Well Said LL -
Lot's of sound responses and good advice from the others. Without a doubt the new search has skewed sales in all sorts of odd ways for many. Whilst my own sales are a little down, they traditionally dip this time of year anyway. It's the kind of sales that I am finding interesting. My usual best selling items that I could always count on have taken a dive and in their place a whole host of obscure items I had almost forgotten about are on the rise. More worrying overall is the solidity of the new SL search. The marketplace has at best been less than adequate in that department but I had grown accustomed to it's many eccentricities. However a whole raft of new quirks are beginning to emerge. For example yesterday I made a search for some some footwear I needed and I was amazed to see one of my own totally unrelated products pop up in the results. Somewhat perturbed I checked that listing Title & Keywords etc, that could have brought it there. Nothing! I then checked all the other language pages associated with the same listing still nothing, I doubled checked that there wasn't any keyword stemming that might have kicked in - absolutely none!. Nor was there a related stem in the description (which they say doesn't count anyway). So for me the jury is still out on the new search algorithm and indexing. Meanwhile should one of my products that is totally unrelated to your own searches sneak into the results please accept my apologies and be assured it's not by my design but rather that of the mysterious hand of the Marketplace random search returns. ^L^
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Thanks Dakota - I gave the Cache a good flushing and in addition I did an actual search with my preferred ratings. After I did that the pesky 'general' went back in the box, and my full maturity setting are now glued back in. All is well again :-) ^L^
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It's utterly crazy. The best selling results are more like those you would expect from the old nihilistic Bizarro Superman world - the absolute opposite of what it claims. Good thing I have a resilent sense of humour and some of the oldies shown do raise nostalgic memories . We seem to have a marketplace search algorithm that's high on digital crack! ^L^
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Hi Dakota - Overnight my marketplace page has decided that I'm not an Adult. I always have my maturity setting selected to "General, Moderate, Adult" Now it tells me I'm only eligible for General. Whenever I try to reset the setting it partially works for the page I am on IE I see the item (my own by the way) but it won't show me the other adult related items bottom of page. To compound the problem, after changing the setting to the full monty, when I navigate to the Marketplace Main Home page my adult settings revert back to General. It's a pain in the you know where and makes editing my own adult listings double troublesome. As I said, this is an overnight problem and I'm pretty sure sure it is connected to the ongoing new search disaster. Can I kindly request that that you ask the dev team to roll back search to the original until they can figure out 'what the heck is going on" ^L^
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Oh dear - I'd advise folks with blood pressure issues not try sorting their store page by 'Best Selling' - the new search engine algorithm seems especially adept at presenting us with results representing our 'least' selling items. How on earth did the devs manage to pull that one out of their magic hat? On the other hand we now can't moan about there being no difference between Best Selling and Relevance (which does seem pretty relevant). Cynic that I am, I don't expect there will be any real improvements. Most devs would rather give up their first born for slaughter than admit they have got it wrong. If they can't fix it it then they could save face by just changing the drop down selection to say 'worst selling' ^L^
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Yep - I'm having same bother too - there's a thread about this already open https://community.secondlife.com/t5/Merchants/Search-for-a-related-product-products-not-showing/td-p/3057422 and a Jira has been opened https://jira.secondlife.com/browse/BUG-37670 I'd comment on the Jira but I've been blocked from it for years after I spoke some home truths that OZ Linden didn't like. ^L^
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Thanks Alwin that was the problem. The system did need to be reminded where to send the payments. Support got back to me very quickly with the same advice to re add paypal - worked a treat. ^L^
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I haven't made a process credit for a few months due to the change over of the system, preferring to let things settle down. However when I went to start a cash out today I discovered that my 'Request Process Credit' button has been deactivated. So for me it's going to take longer than usual regardless of the new service standards. I'm curious about this because it's never happened to me before nor can I find references to similar here in forums. Any advice welcome. I have logged a ticket and will feed back on how things go in case there are some out there who have a similar issue. ^L^
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Indeed I do - thanks :smileyembarrassed :manembarrassed: