Tya Fallingbridge

This is what happened to me, when i went to cash out on Sunday. Paypal allows you to have serveral email addresses under one account and one selected as your primary. I only use my primary for communication from Paypal re: notifications from payments, billing, account info, etc. When I went to process the credit, I just about got sick at my desk, my payment info was removed. I never saw a blog posting or let alone and email letting people know of their error. See here : https://community.secondlife.com/t5/Status-Grid/Process-Credit-Payout-Method-Issues/ba-p/3043001 The only link I could use was the "change" so i clicked it. Then i panicked some more. The email was mostly in *****. I understand the purpose of this for security. But it was not the email address that I use to have my payments sent to for the last 11 years. So i added a "new payment", it directed me to paypal, thinking i could select my desired email .. NO.. it automatically took my primary email address. I saw this when I was redirected back to the LL Site. I am like WTF. So I made my payment email address the primary in my account,so I could have 11 years of consistant data. Well that was stupid of me. I realized after all this, that years ago we have to update our payment info, can't rememeber why, and It was an old primary address that I had and don't use any longer, that was linked, but up until recently we could manually type the email address. So my orignal email when you select the "change" was correct. After contacting live help and billing over the phone yesterday, I was told that the automated system checked it to require investigation by a technican. I noticed on the "change" window that pops up when you click it, it says : Note: Changing this Payout Method may require additional confirmation with Second Life Support in order to fulfill your Process Credit requests. Now i am kinda freaked out that I royally messed up and no one at the lab is willing to help me.

thank you for your reply. i have been cashing out since 2005 and have never had an issue. For some reason this week its delayed , since the new process a few months ago, my cash outs are with in 24 hours, prior to the change it was always 4-5 days no longer, maybe once or twice at the most, it was over 5 days. This week i am still waiting , since Sunday ( i know sunday is not a business day). My question was really if any other merchants are having any delays.

I am wondering if anyone is experiencing long process credit delays this week. I am not refering to selling lindens, i am refering to your money being transfered to paypal. thanks ~T