Heart Brimmer Posted June 13, 2011 Share Posted June 13, 2011 Today, I logged on and I am severely RUTHED. I cannot do a character test and I cannot put my shape or skin on because it says that I have to wait for clothing and shape to load. I know there have been other threads about this, but I cannot find them. If someone can please tell me what I need to do to make myself normal again, I would greatly appreciated. Thanks!Heart Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted June 13, 2011 Share Posted June 13, 2011 What odd is that your character test isn't working since it does not need to load. If that doesn't work, I would try to clear your cache again then try to character test. Sounds pretty severe in your case as the character test has always been the final when everything else didn't work. However, when trying to build I had a ton of bounce backs adjustments. You know, where you adjust something and it keeps bouncing back to where you had it? It's looking like we are nearing another major asset outage as this has been getting worse recently. They really need to get away from the Amazon cloud and find a more reliable storage solution. Link to comment Share on other sites More sharing options...
Finrod Ghennyn Posted June 13, 2011 Share Posted June 13, 2011 I wouldn't worry too much about it. It only rarely happens items/shapes/skins dissapear permanently. Take some measures like clearing your cache (as Heart mentioned.), but do nothing more. You have a major chance your Avatar will be fixed anytime soon and you have messed up your character by taking off all its items etc. Also try logging in through a different viewer/pc, it may put some values to default/reload your avatar. Link to comment Share on other sites More sharing options...
Luc Starsider Posted June 13, 2011 Share Posted June 13, 2011 First, clear your cache. Log in to a sim like Smith or Pooley. Press Recent (assuming you use viewer 2) in your inventory sidebar and wait for the inventory to load fully. Then try to wear what you normally wear, or try a character test. Then try to reset your modem and router by unplugging them for a minute or so, plug back in and let a connection establish before trying to log in again. If you are on a wireless connection you could try connecting using a cable. - Luc - Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 I did let all my inventory load, tried the character test, 3 times and still nothing, I have no shape on, no skin, no clothes because I keep getting the message that nothing can be done until shape and clothing loads. This has never happened to me in the 3 years I've been on SL. The thing is I was fine when I logged in this morning, I tp'd someplace and when I tp'd home, that's when it happened. I have no huds on, nothing, it's as if everything got taken off somehow and the only thing I have on is my hair and a tube top. LOL.Doesn't really matter, because you cannot see any body parts whatsoever. I am at a loss as to what to do now...sigh Heart Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Hi Finrod, I have cleared my cache, and also logging into another viewer, same thing happens there, too. I only have one pc and so that is not an option. Link to comment Share on other sites More sharing options...
Finrod Ghennyn Posted June 13, 2011 Share Posted June 13, 2011 I would plea to wait a few hours, and try the other solutions above me. You could open an ticket anyhow, since it takes some hours for them to respond. Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Luc, I'm using Phoenix, I am wired at a hotel so I should unplug from the wall and wait then plug back in? I'll try clearing my cache and then log into Pooley. Fingers crossed. LOL. Heart Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Finrod, I have waited since 8 this morning and it's still the same. Heart Link to comment Share on other sites More sharing options...
Finrod Ghennyn Posted June 13, 2011 Share Posted June 13, 2011 I would open a ticket, so you can try unbug it in the mainwhile. Might save you some time waiting on tommorow. Depending on your urge to play SecondLife. Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted June 13, 2011 Share Posted June 13, 2011 Hi Heart, try this, I know you said you cleared cache allready, but see if this helps. http://community.secondlife.com/t5/Inventory/All-my-old-stuff-in-inventory-have-gone-folders-are-there-but-no/qaq-p/924317/comment-id/1552 Link to comment Share on other sites More sharing options...
Luc Starsider Posted June 13, 2011 Share Posted June 13, 2011 Hi Heart. I'm not sure it is going to help to unplug from the wall and plug back in again. I thought you were at a place where you had control of the modem and router, but in a hotel you don't (obviously). Chances are, either that the connection is not very strong and shared by all guests at the hotel causing the inventory to take a really long time to load, or that the hotel's firewall is blocking the port needed to load the inventory. I'm not sure whether Phoenix loads inventory items over http, which I think would help in the latter case. The latest viewer 2 use the http protocol to load inventory. You could try v. 2 to see if it helps, perhaps? - Luc - Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Charolotte, which folder do I delete? Cache folder? Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Luc, I've been here almost 2 weeks and never encountered this problem. :-( Link to comment Share on other sites More sharing options...
Luc Starsider Posted June 13, 2011 Share Posted June 13, 2011 Ah, Right. Then it won't be what I thought. If things have worked well until now, perhaps it is a temporary thing. - Luc - Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 We can hope lol, Luc. I'm just waiting for Charolotte to get back to me on which folder I need to delete, I do not want to delete the wrong one. lol. Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted June 13, 2011 Share Posted June 13, 2011 Heart Brimmer wrote: Charolotte, which folder do I delete? Cache folder? Hello Heart. If you use only Phoenix you must to delete 2 folders: C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer and C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife If you have installed more than 1 viewers in your computer/ laptop even you use them occasionally you must to do that for all of them. For example: C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife Link to comment Share on other sites More sharing options...
Eio Tuqiri Posted June 13, 2011 Share Posted June 13, 2011 Heart, are you in the Phoenix users group? If not, it's a great resourse. I think it's now called something like Phoenix/Firestorm Users Group. Anyway, do a search inworld and think about joining if you haven't, and you can IM your question to the group. They're very helpful, I've seen numerous questions about being Ruthed, and there's usually a moderator there who knows a lot. Good luck! Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted June 13, 2011 Share Posted June 13, 2011 Forgot to say that usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders). Also log out first after that restart your computer first and after the program. Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 13, 2011 Author Share Posted June 13, 2011 Thank you all for the advice and I am now 100% Heart again! lol. Heart Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted June 13, 2011 Share Posted June 13, 2011 Oh hi Heart! Sorry for the delay in getting back to you, but I see now you are ok. Was it deleting the cache manually that did it for you? Link to comment Share on other sites More sharing options...
Heart Brimmer Posted June 14, 2011 Author Share Posted June 14, 2011 Yes it was, Charolotte and thank you so much for all the help! Heart Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted June 14, 2011 Share Posted June 14, 2011 Charolotte beams your welcome Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted June 14, 2011 Share Posted June 14, 2011 Heart Brimmer wrote: Thank you all for the advice and I am now 100% Heart again! lol. Heart Glad to hear that you fixed the problem. Link to comment Share on other sites More sharing options...
Lyra Blackthorne Posted June 14, 2011 Share Posted June 14, 2011 I had this happen to me once...it was caused by an item called the Ruth hair fix that I just could not get rid of. I used another viewer to log in and then changed all my clothes, hair, shape...everything. Deleted the Ruth hair fix item. Then I was able to log back in and look fine with my normal viewer (I use Phoenix and logged in with Kirstens to fix the problem) Link to comment Share on other sites More sharing options...
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