pamela Fishnet Posted January 31, 2019 Share Posted January 31, 2019 ive been waiting for Money to cash out since last year december ive send ina support ticket twice and also that has still been in progress... days after is there a Phone number to lindelabs billing for germany all the numbers that has been listed on the web aint going threw at all i even send them a email and nothing back yet ... getting frustraited here Link to comment Share on other sites More sharing options...
1 Chic Aeon Posted January 31, 2019 Share Posted January 31, 2019 21 minutes ago, pamela Fishnet said: ive been waiting for Money to cash out since last year december ive send ina support ticket twice and also that has still been in progress... days after is there a Phone number to lindelabs billing for germany all the numbers that has been listed on the web aint going threw at all i even send them a email and nothing back yet ... getting frustraited here Make sure you look in the backend website to see if you have any open tickets (or closed by now) for things you may not have received as an email (especially if you used an email that you didn't check). If you have tried to cash out above a certain level of US dollars you will need to comply with some identity stuff. If you missed that you may be out of luck. Link to comment Share on other sites More sharing options...
0 pamela Fishnet Posted January 31, 2019 Author Share Posted January 31, 2019 (edited) yea i been checking its all still in progress the support ticket and the transaction .. of the money transfer well idenification should not be a problem after all they got all that info plus foto ID and bank info and all since 2013 so and never had the problem before just recently it stoped and have no way of getting thew to them since i moved back to germany i cant even call them to ask whats wrong How long would a support ticket Progress Take i would think 24 hrs? but its been longer then that now since i did a support ticket Edited January 31, 2019 by pamela Fishnet Link to comment Share on other sites More sharing options...
0 Wulfie Reanimator Posted January 31, 2019 Share Posted January 31, 2019 52 minutes ago, pamela Fishnet said: How long would a support ticket Progress Take i would think 24 hrs? but its been longer then that now since i did a support ticket It can take over a week to get a response to support tickets. Billing support phone numbers are here:https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support Link to comment Share on other sites More sharing options...
0 pamela Fishnet Posted January 31, 2019 Author Share Posted January 31, 2019 3 minutes ago, Wulfie Reanimator said: It can take over a week to get a response to support tickets. Billing support phone numbers are here:https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support thank you for that info Link to comment Share on other sites More sharing options...
0 Sasy Scarborough Posted February 1, 2019 Share Posted February 1, 2019 On 1/31/2019 at 3:36 PM, pamela Fishnet said: ive been waiting for Money to cash out since last year december ive send ina support ticket twice and also that has still been in progress... days after is there a Phone number to lindelabs billing for germany all the numbers that has been listed on the web aint going threw at all i even send them a email and nothing back yet ... getting frustraited here What is taking that long, the conversion from L's to USD ? or the payout to paypal from USD already sold ? if it is the former, what price are you selling at ? are there bazillions of L's ahead of you. Have you tried cancelling and trying to sell again if pending ? I personally have not had any issues. 1 Link to comment Share on other sites More sharing options...
0 scyntt Boucher Posted February 14, 2019 Share Posted February 14, 2019 I'm in the same boat as OP. Had a payout started in January, got notice to re-verify ID, then talked to Linden on the support ticket. It's now been over five business days since the last update to 'in progress' for the payout to PayPal. First time I've had an issue with payout since my first payout in 2007. Link to comment Share on other sites More sharing options...
0 CheyenneAvenged Posted October 26, 2019 Share Posted October 26, 2019 why cant I add payment Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted October 26, 2019 Share Posted October 26, 2019 6 minutes ago, CheyenneAvenged said: why cant I add payment as you give no usefull information about whát you try to add ... no idea Link to comment Share on other sites More sharing options...
0 CheyenneAvenged Posted October 26, 2019 Share Posted October 26, 2019 well cant buy L$ Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted October 28, 2019 Share Posted October 28, 2019 On 10/26/2019 at 6:02 PM, CheyenneAvenged said: well cant buy L$ Er...what we meant was, exactly what sort of payment method are you trying to add? Linden Lab accepts major credit cards, or a verified PayPal or Skrill account. "Verified" means that your account is backed up by a RL bank account or credit card. LL does NOT accept most prepaid or debit cards. For more information, read: https://community.secondlife.com/knowledgebase/english/billing-r11/#Section__2_1 If you need to contact someone, call the Linden Lab billing hotline: 800-294-1067 or 703-286-6277 Link to comment Share on other sites More sharing options...
0 Adamburp Adamczyk Posted November 2, 2019 Share Posted November 2, 2019 On 10/28/2019 at 2:51 PM, Lindal Kidd said: Er...what we meant was, exactly what sort of payment method are you trying to add? Linden Lab accepts major credit cards, or a verified PayPal or Skrill account. "Verified" means that your account is backed up by a RL bank account or credit card. LL does NOT accept most prepaid or debit cards. For more information, read: https://community.secondlife.com/knowledgebase/english/billing-r11/#Section__2_1 If you need to contact someone, call the Linden Lab billing hotline: 800-294-1067 or 703-286-6277 If ringing from abroad, use Skype to call the free number, saves you the cost of an international call (ie. it's free over WiFi) Link to comment Share on other sites More sharing options...
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pamela Fishnet
ive been waiting for Money to cash out since last year december
ive send ina support ticket twice and also that has still been in progress... days after
is there a Phone number to lindelabs billing for germany all the numbers that has been listed on the web aint going threw at all
i even send them a email and nothing back yet ... getting frustraited here
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