Huggalump Posted June 27, 2017 Share Posted June 27, 2017 Yesterday i buy 15,000L,my paypal account was charge but i never get the money,i write a ticket about it,but after 24hr nobody contact me Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted June 27, 2017 Share Posted June 27, 2017 Be patient. Yesterday's billing problem was apparently much bigger than it seemed at the time, so it's taking longer to clean up. Submit a support case so that Linden Lab knows what your problem is, and then just sit back and take a place in line. Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted June 27, 2017 Share Posted June 27, 2017 Update - We are still actively investigating Linden$ delivery failures. We apologize for any inconvenience this issue may cause, and are working toward a resolution. Thank you for your continued patience.Jun 27, 11:30 PDT Update - Our investigation into the failed LindeX orders continue. We appreciate your continued patience. Please check back here for further updates.Jun 27, 09:10 PDT Investigating - We are currently investigating an issue where some residents did not receive L$ from Lindex Buy Orders. This includes L$ Buy Orders made during yesterday's unscheduled billing maintenance as well as L$ Buy Orders initiated through Marketplace Purchases. Please keep an eye on this blog for updates.Jun 27, 07:32 PDT Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted June 27, 2017 Share Posted June 27, 2017 Please read this post by LL explaining things a bit: Link to comment Share on other sites More sharing options...
0 Huggalump Posted June 28, 2017 Author Share Posted June 28, 2017 Maybe it would be better i just call paypal and cancel that transaction? Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted June 28, 2017 Share Posted June 28, 2017 15 minutes ago, Huggalump said: Maybe it would be better i just call paypal and cancel that transaction? When you bought your L$, if you clicked "Best Rate Buy" on the right side of the page, then you haven't actually "bought" anything, but instead you placed a request for L$ at a certain rate. In that case, your order may still be pending and you can cancel the transaction -- and yes, LL does take the money as soon as you initiated the transaction even if the order is not filled for many days. If you did the "Instant Buy", then it is part of the Billing system issues that happened the other day and you will have to talk to LL about it. Here is the screen -- left side purchase means you do have an issue to discuss with LL, right side purchase means to first check your LindeX Order History for a pending order. If you did use the left side method, LL is working on fixing the issue. They have LOTS of people with similar problems due to the issues they had -- you must give them time. If you are a Premium member, you can even use Live Chat: https://support.secondlife.com/start-chat/ It won't do you any good to contact PayPal - I doubt that they will do anything about it. Link to comment Share on other sites More sharing options...
0 Huggalump Posted June 28, 2017 Author Share Posted June 28, 2017 i use instant buy(market buy) Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted June 28, 2017 Share Posted June 28, 2017 1 minute ago, Huggalump said: i use instant buy(market buy) It looks like you have an issue, probably related to all of the various billing issues this week. LL is already working on getting things fixed and money refunded to people - or maybe L$ sent to folks for the LIndeX issues. Monitor this Grid Status post -- maybe even Subscribe to it. https://status.secondlifegrid.net/incidents/g21cwjwlq84c Link to comment Share on other sites More sharing options...
0 Huggalump Posted June 28, 2017 Author Share Posted June 28, 2017 I just hope they fix it soon,cannot afford loose 15,000L and need it for the places i rent and my shopping frenzy. Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted June 28, 2017 Share Posted June 28, 2017 1 minute ago, Huggalump said: I just hope they fix it soon,cannot afford loose 15,000L and need it for the places i rent and my shopping frenzy. You won't "lose" it, but depending on just how many people were impacted by the issues -- both Marketplace and LindeX -- it could take them a while to get it all straightened out. Link to comment Share on other sites More sharing options...
0 Huggalump Posted June 28, 2017 Author Share Posted June 28, 2017 Will wait and cross finger Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted June 28, 2017 Share Posted June 28, 2017 Not necessarily related, but you probably know that the past couple of days have been pretty rough for everyone on the Internet, not just in SL. It may take a while for things to relax. Keep those fingers crossed. Link to comment Share on other sites More sharing options...
0 Huggalump Posted June 28, 2017 Author Share Posted June 28, 2017 Just receive a refund from Linden Lab.Thanks 2 Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted June 28, 2017 Share Posted June 28, 2017 Yay TEAM! 2 Link to comment Share on other sites More sharing options...
0 arianaSassy Posted November 27, 2020 Share Posted November 27, 2020 I NEED MY 38,000 MONEY BACKKKK!!!!!!!!!!! 1 1 Link to comment Share on other sites More sharing options...
0 arianaSassy Posted November 27, 2020 Share Posted November 27, 2020 On 6/28/2017 at 3:40 PM, Rolig Loon said: Not necessarily related, but you probably know that the past couple of days have been pretty rough for everyone on the Internet, not just in SL. It may take a while for things to relax. Keep those fingers crossed. how can we relax i had so many Ls Link to comment Share on other sites More sharing options...
0 Cindy Evanier Posted November 27, 2020 Share Posted November 27, 2020 3 minutes ago, arianaSassy said: I NEED MY 38,000 MONEY BACKKKK!!!!!!!!!!! You are replying to a 3 year old thread. Nobody understands what you mean about 38,000 money 1 Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted November 27, 2020 Share Posted November 27, 2020 2 minutes ago, arianaSassy said: how can we relax i had so many Ls And it's been missing since June 2017? At this point, I think all hope is lost. 1 Link to comment Share on other sites More sharing options...
0 Rowan Amore Posted November 27, 2020 Share Posted November 27, 2020 2 hours ago, arianaSassy said: I NEED MY 38,000 MONEY BACKKKK!!!!!!!!!!! It was 48000 in the other thread and CHECK YOUR ACCOUNT TRANSACTIONS AND YOUR DASHBOARD. 2 Link to comment Share on other sites More sharing options...
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Huggalump
Yesterday i buy 15,000L,my paypal account was charge but i never get the money,i write a ticket about it,but after 24hr nobody contact me
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