Merchants

[Magnet Homewood]

I kind of felt something was wrong with my $L balance lately, and couldnt quite put my finger on it ... then I looked at my listing enhancements reports page and found out what!

I have a category landing page enhancement that seems to be active according to the 'Magange Subscriptions' page, and yet last time it was charged was July 23, 2012 and apparently next charge will be ... August 22, 2012 ...

The 'Listing Enhancements' page does not list anything, and yet on my edit item page the enhancement is active, the Manage Subscriptions page says its active, but I also have not been billed for it this month (Spet 22nd, should have been).

Check your enhancements people!

[24Karat Roux]

I have the same issue with two of my lisiting enhancements. 

[Ry0ta Exonar Advisor]

I started a thread about that issue 5 weeks ago and created a JIRA. http://community.secondlife.com/t5/Merchants/MP-Subscriptions-for-Listing-Enhancements-Haven-t-Been-...

https://jira.secondlife.com/browse/WEB-4927

Still no responce from Commerce Team, so I cancelled the stuck subscriptions.

[Magnet Homewood]

Thanks, I guess I didnt notice it back then, and really?? They will charge for the period when it's not even known if the enhancement was active or not? (sorry, replying to what Darius said in that other thread lol)

[Ry0ta Exonar Advisor]

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Magnet Homewood wrote:

 They will charge for the period when it's not even known if the enhancement was active or not? (sorry, replying to what Darius said in that other thread lol)

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When the same issue happened in last April, they charged but after having stirred up a hornet's nest they refunded to us.

[Phoebe Avro Member]

This has been going on for weeks, I have had to terminate enhancements manualy that were set to teminate and didn't.

I reported it to LL and was told to open a jira^^ I didn't i dont work for LL I am not gonna spend any more of my time filling out jira's after they have been informed! at the end of the day LL are loosing money so i could care less!

[Medhue Simoni Advisor]

Holy cow! I checked my balance, just now, and it was 7000 less than when I last checked a couple hours ago. All my AO listing enhancements were all charged at the exact same time. I'm lucky I didn't cash out today. 2 of my enhancements that they charged me for are not even in my list of ongoing enhancements.

[Magnet Homewood]

Damn! They took the cash for it from me too not long ago too!

[24Karat Roux]

Same here - had all of the enhancements charged to my account at once - would have been nice if they had warned people of their intentions to do this. I dont mind paying what i owe for a service rendered but goddammit at least let me know you are gonna ding me all at once like that SHEESH! 

[Pamela Galli Member]

I have 18 enhancements sitting there "charging, cannot edit".