If you need to update a product you've uploaded to Direct Delivery...

[Darrius Gothly]

I put together a short step by step guide that should help you update an existing Direct Delivery product. It's a PDF document and can be viewed or downloaded from:

Updating a Direct Delivery Product on the SL Marketplace

The shortlink is http://bit.ly/UpdDDProd

[Marcus Hancroft]

Nicely done, Darrius!  

[Darrius Gothly]

8^D Thank you Marcus.

[Darrius Gothly]

I found a few problems and some incorrect instructions in my earlier PDF about updating a DD Product. I've updated the version on the web too, so if you got the older version, you should probably get the update.

Sorry about the double-download folks.

Updating a Direct Delivery Product on the SL Marketplace

The shortlink is http://bit.ly/UpdDDProd

[Irene Muni]

Thank you very much Darrius. You have solved my doubts about this matter

[iCade]

Can't seeem to access the pdf Getting an error and after three times of trying FF crashed >.<

[Darrius Gothly]

---

iCade wrote:

Can't seeem to access the pdf

Getting an error and after three times of trying FF crashed >.<

---

Rather than load it into FF, right-click the link and save it to your local hard drive ... then open it using Adobe's PDF Reader directly. I've had that trouble from time to time with the PDF viewer built into Chrome .. which is why I finally just disabled it and now use the plug-in from Adobe instead.

[iCade]

Worked like a charm Darrius, thanks!!! :catvery-happy:

[Arwen Serpente]

Thank you, Darrius! That's excellent!

[iCade]

Worked like a charm. Awesome guide!

[Darrius Gothly]

@iCade and Arwen - You're both welcome. Glad to have helped.

[Irene Muni]

Added in a comment to the specific KB article: http://community.secondlife.com/t5/English-Knowledge-Base/Selling-in-the-Marketplace/ta-p/700193/comment-id/363#M363

[Darrius Gothly]

Many thanks Irene. Your contributions and aid to those of us that live in SL have been very beneficial. You may not hear it often, but I for one have noticed and am very grateful for all you do.

*Big Smiles*

[Irene Muni]

Buf... You're welcome :smileyembarrassed:

[Dakota Linden]

Thank you Darrius for the guide.

This is also covered in the Managing Your Marketplace Store Knowledge Base Article.

 

 

[Darrius Gothly]

You're welcome Dakota. Granted, the subject gets a "treetops level" flyby in the KB article, but based on the number of times folks were asking "How do I...?" it sorta seemed like it needed a bit more depth.

As usual though, it's free so most likely is worth every penny. *wink*

[Dakota Linden]

Hi Darrius!

Yep, it is great that you have created the guide to help the users. Not everyone goes to the Knowledge Base first and they come to the Forums.

We appreciate the help that you are offering to those Merchants who do come here first.

[Dartagan Shepherd]

Not to be overly snarky, but it's amazing what happens due to the lack of a comprehensive manual format, the same document in help format in the client, on the web and as a PDF.

Having a manual rather than info spread across a knowledge base, answers, a wiki, forums and user contributed information, etc. is an enormous help and has been for years in many large commercial software offerings. so it's not just for DVD players and shareware.

The worst that could happen is an MSDN (also in downloadable format for offline browsing) with user contributed comments. Might want to consider that.

[Sera Lok]

bumping this also. hope you all don't mind.

[Dartagan Shepherd]

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Sera Lok wrote:

bumping this also. hope you all don't mind.

---

I'm bumping it because you were kind enough to activate the Rod hotline. Many thanks.

[Sera Lok]

Haha! Yeah, I can only take up to a certain point, and then I start pestering.

To your previous post about the scattered instructions in various Linden pages, I totally agree.  Lindens should make a sticky for "How to Get Started with Direct Delivery" and at least link to the various pages.  When someone in an inworld group asks a question about DD, I or someone else often ends up clicking 10-20 times through pages of blog/forum/wiki/youtube videos to find the one piece of information we're trying to share.  It'd be nice to have ONE Linden sticky thread that I could go - "Look here... read all that."  And it seems every few hours or so, there is someone getting totally frustrated by the process of DD, through every phase - getting the thing to recognize your store, uploading items, all the unassociated items that are left, etc etc. So it would be really, really helpful. We need a Collater Linden. ^^

[Sera Lok]

p.s. it would also be really great if an official person would post updates to the JIRAs too, where the most concerned residents are watching and will receive an email update.  sighs. it takes like... a minute.

[Dartagan Shepherd]

Right, on the same page there, that's why I suggested a good old manual.

One singular entity to maintain for them, portable enough to be used anywhere.

Anywhere you see that little world Help or ? ... you go to the manual, whether it's in-world, on the marketplace, etc.

People develop muscle memory on table of contents once they get familiar ( ... let's see marketplace is about halfway down).

People memorize locations of manuals they're familiar with and navigate there easily.

Is it easier to say rtfm or rtf(forum/wiki/chat group/Twitter/knowledge base/Jira)?

Thousands of hours saved.

No icky URLs to go look up. I know where to tell you to go to help you (and so would LL and support more easily) Go to to the manual under Marketplace/Magic Boxes/Migration.

You might even find some great user contributed notes in the manual. Download version doesn't have comments.

I mentioned PDF though, that was silly. HTML format for portable goodness.

[Dakota Linden]

Greetings Sera!

The Merchant Home Page on the Marketplace has links for Direct Delivery.

The link points to this Blog Post:

Which contains links to how to Migrate From MB to DD.

Selling in the Marketplace

Along with

and

YouTube Videos.

There is also a link to the Release Notes, and a Direct Delivery Launch Questions Page.

In addition, there is also a link to the Marketplace & Direct Delivery Update Blog Post.

[Sera Lok]

Hi Dakota! 

Yes, I'm aware of all these links.  But now if I want to find this particular response again, I have to find this thread again, which over time will sink like the rest, find your comment in the thread, and then click through all those links to see what they might contain specifically since they all have information about the various steps and nuances of direct delivery.  

I'm just saying it would be great to have a very obvious, sticky thread here in the forum, where many people come for help, that merchants could go to as the first source for all of their questions.  So... please take that post you just made into a sticky.  ^^  It would be even better if there were specific phrases and FAQ links that people could look at for each step of the process. 

I do very much appreciate you responding... now if it could be made more visible, more comprehensive, consistent, and descriptive to residents as a whole, especially those just getting started with DD, that would be awesomeness. ^^