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Niall Braveheart

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Everything posted by Niall Braveheart

  1. I got my usual batch of emails from my devices that send scripted emails shortly after 00:00 SLT as scheduled. From 3 different sims In case it makes any dofference, one on the main channel, one on BlueSteel, not sure about the other
  2. Ok so we knew this was coming, but for Markeplace purchase, not everything else. I really fail to see the logic behind putting all received items in there, it's just going to end up another folder in the inventory full of stuff that nobody can find. I could see how it might have helped merchants troublshoot apparently lost deliveries by pointing customers to the recieved items in their inventory, but everything else that you recieve is going to end up in there by default then customers are going to have the same problems finding things in there as they do finding stuff in the rest of their inventory. I'd rather have a robust inventory system that works and loads consistantly every time (my inventory seems to vary from login to login, and I know I'm not alone in that.) than new feature that are just going to add to the confusion.
  3. Exactly what I did, and got paid for my "being delivered" items which also show correctly as having been delivered now, IHowever one would hope that given the magnitude of the problems yesterday LL would have some mechanism to automatically push these transaction through without the need for every merchant to raise a ticket to get something done.
  4. Googles uk siite doesn't appear to be having the name blacked out, maybe it's only the US which is a shame as this has wider implications than just the US.
  5. I think the OP was talking about group members rather than objects, auto cleaning groups of inactive AV's rather than manually reviewing member lists and removing members who haven't logged in for a long time.
  6. A couple of minor tweaks are needed to the LSL example are needed to make it work with the earlier php example "&SellerName="+SellerName+ "&SellerKey="+(string)SellerKey+ needs to be "&MerchantName="+SellerName+ "&MerchantKey="+(string)SellerKey+ Otherwise everything works perfectly, thanks for taking the time and effort to put this together.
  7. The only get one item, Having multiple boxes with yyour items, just provides extra resilience, particularly if they in different regiions,
  8. Mickey Were you signed into the website at the time, also how is your security set on my.secondlife.com If I'm not logged in and click on your profile link from your store I get the general "trending" feed If I am logged in I go straight to your about page. Interestingly also if I AM logged in clicking on my profile link from my store takes me to my friends a page where I only see entry from my friends or people I'm following,,
  9. Check your following tab under people on your web profile page. Was this person recently on your friends list. It seems that when a friendship is dissolved you end up following that person, so their posts end up on your web profile home page when you login.
  10. Just make sure the box next to the price is ticked before you press the update button, I can't remember if it gets automatically ticked when you enter the new price value.
  11. Kalliopi There is a bulk edit function in the market place. Simply tick the box next to the items you want to change then at the bottom of the list there is a pulldown menu, select edit there and click go. You can then change the price on all the selected objects. As for customers viewing your stor, they can filter using the categories list on the left side of the page, For example click on Apparel then it will give you subcategories for Mens, Ladies, Unisex clothes etc.
  12. The maximum prim size was increased to 64m x 64m x 64m when mesh was introduced. As to sim onwers liking them or not, I guess that's down to the owner. Wether they're a problem or not really comes down to how they are used,
  13. Congratulations :matte-motes-big-grin:
  14. You don't need to set the script or the box it's in for sale. Just set the pemissions to be how you wish to sell the object put it in the box, then put the box in your magic box Give it a muinute or so to go through it's sync process, then login to the market place and list the item.
  15. Is it definitely a new message every time he logs in? Did he once have the option to log local chat enabled, and just happen to switch that off right after you paid him, in which case he might just be seeing the last message in the log file.
  16. Welcome to Second Life Prims are the building blocks used to create things in second life. There are a limited number available in any sim (which might be further divided into parcels with a proportionate number of prims) Rezing in it's simplest form is the display of your avatar, other avatars and objects close to you. Depending on the load on this sim, it can take longer sometimes than others, this effect is called lag, and call also effect other things such as how easy it is for you to move around.
  17. it's not about whether things are free or not ... It's about the support or lack of support. The proposal (if you can call it that) is in essence offering different levels of support depending on what you choose to effectively pay for Basic for free accounts Premium for premium menbers Concierge for sim owners That's not really any different that the offerings you could get from commercial providers, the more cover you want effectively the more you pay for it. The main complaint here is that LL don't provide the support they are currently offering, and people are concerened that the new measures aren't really going to change that. It's all very well revamping your offering to "improve customer service", but if they can't get the basics right already why should we have any confidence they can actually improve.
  18. As has already been pointed out many non premium members also pay LL real money for the purchase of L$. I don't expect them to bust a gut, just a basic level of service. I don't have a problem with only being able to log a limited subset of support requests, or even having them given a lower priority than premium accounts. These incidents weren't the first time I was ghosted, previous incidents were dealt with efficiently, but the support service seems to have gone downhill, either due to the restructuring or the update to the ticketing system. Maybe the incidents I still have open were dealt with too and didn't just resolve themselves, but I have no way of knowing that and neither does LL, if this isn't an isolated incedent of calls not being updated then how is LL supposed to accuratly measure the perfomance and effectiveness of their support, and if they cant measure the performance then how can they tell if the changes they make are having any impact. For a ticket to go unanswered for over two months would normally be unacceptable in any professional support environment If I don't qualify for support for that type of issue then close the ticket with a comment to that effect, don't just ignore it. All I'm saying is if they want to improve their customer service, then start with the basics and actually deal with the tickets in whatever way is appropiate dont just ignore them. Edit to add: The blog post is a sign that LL recognises the need to improve/overhaul/evolve it's support services which is a positive step, lets hope that they achieve the improvements they and their customers (us) want.
  19. Well you could start by actually replying to/actioning/updating cases for all account types (Basic in my case). I have 2 cases open for ghosting which could be closed as i'm no longer ghosted. (They relete to seperate ghosting incidents, not 2 cases raised for the same occurance) One was opened on 2nd August 2010 and is still showing as New !!!!!!!! although it was apparently updated on 23rd of Sept, but opening the case shows no information other than what was originally submitted or any evidence of an update on that date. Now I have no idea if the problem was resolved by LL or just went away, If the support tickets aren't being updated, how can you measure your performance accurately te determine if there has been any improvement.
  20. Well if you want everyone to be able to TP to the skybox you could just set the TP routing to allow TP's to anywhere But if you need a little more control then a couple of workarounds spring to minde 1) A TP pad near the landing point, configured to only allow certian AV's to use 2) Create a sperate parcel on the land covering the footprint of the Skybox, and set the parcel to allow TP's to anywhere. while leaving the rest of the sim restricted to the landing point.
  21. Technus Your wife and friend could set their home to be in the skybox they would then simply need to tp home. You may need to create/put them in a role in the group that allows them to set their home for this to work. As for others TP'ing to a specific location on the island, if you are at that location you can tp them directly to you. The tp routing to the landing point only applies to AV's TP'ing to the island from a LM/Seach etc Also I believe once a user is on the sim they can then TP to other places on the sim without problems, it's just the initial entry to the sim that is restricted to the landing point.
  22. I guess this could be scripted, But theres also an Allow anyone to move option on the general tab of the edit dialog which might help Edit: hmmm! but that will allow anyone to move it which isn't really what you;re looking to achieve
  23. Put your tenants in a role which allows them to set their home on your parcel Then they can set their home to the skybox and simply TP home.
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