Can't log on second life since the server maintenance

[PunkYeenLilith]

i can't log on second life since the planned maintenance of today , i already restartedmy router and computer but nothing happened , is this some issues from linden lab ? seems like other people from ym server region (i'm from italy) are having the same issues.

[LittleMe Jewell]

5 minutes ago, PunkYeenLilith said:

i can't log on second life since the planned maintenance of today , i already restartedmy router and computer but nothing happened , is this some issues from linden lab ? seems like other people from ym server region (i'm from italy) are having the same issues.

Do you get an error message?  If so, what does it say?

[PunkYeenLilith]

something like this

[LittleMe Jewell]

That sounds like you are logged in an trying to Teleport.  Maybe where you are logging in to is not available and the system it trying to move you.  Try giving a specified region name on the login screen rather than Home or Last Location.

[PunkYeenLilith]

Nope , that doesnt work , it doesnt connect to any region or on second life at all , it does seems like to me there is a grid issues from second life at this point

Edited April 27, 2022 by PunkYeenLilith

[LittleMe Jewell]

I logged in around 1:30 pm SLT - no issues and have even TPd a few places.   Just logged an alt in to her home location without issue.

When you restarted the router and modem, did you leave them unplugged for a solid minute?  If not try that.

[PunkYeenLilith]

yeah little update i used a vpn from netherlands and second life logged me in , i guess this issue is totally on linden lab

[bigmoe Whitfield]

4 minutes ago, PunkYeenLilith said:

yeah little update i used a vpn from netherlands and second life logged me in , i guess this issue is totally on linden lab

that would be routing issue between the isp you use and the aws servers in Oregon.   you used another route and it worked.  not the labs fault since others are able to login just fine and do things just fine.

[PunkYeenLilith]

ah well if that might be the case what should i do for fix the issue ?

[LittleMe Jewell]

1 minute ago, PunkYeenLilith said:

ah well if that might be the case what should i do for fix the issue ?

Talk to your ISP or use a different DNS server, which will typically give you a different route.  I think I read here that Google has a DNS server you can use.  

Edited April 27, 2022 by LittleMe Jewell

[Silent Mistwalker]

3 minutes ago, bigmoe Whitfield said:

that would be routing issue between the isp you use and the aws servers in Oregon.   you used another route and it worked.  not the labs fault since others are able to login just fine and do things just fine.

No internet issues in the Portland metro area that I'm aware of.

[PunkYeenLilith]

friendly reminder that i also said that my region is italy so in south europe , so people from USA might not have issues while we do.

[Silent Mistwalker]

1 minute ago, PunkYeenLilith said:

friendly reminder that i also said that my region is italy so in south europe , so people from USA might not have issues while we do.

The AWS servers that you are trying to access are in Oregon. I live in Oregon. Point being the issue is likely with your ISP.

[bigmoe Whitfield]

10 minutes ago, Silent Mistwalker said:

The AWS servers that you are trying to access are in Oregon. I live in Oregon. Point being the issue is likely with your ISP.

I remember when they were only in arizona and I was living in utah, my pings were 12ms to ll's servers, no matter the sims I went too,  now back home in indy,  120ms+ lol.   people always over look the routing issue.

[PunkYeenLilith]

tried to also change dns server but still loading get stuck at "requestion region capabilities" so running out of ideas about how to fix this if not contact linden lab directly

[Gwin LeShelle]

Have you tried turning it off and on again?

Nah for real have you emptied the cache of the viewer already? 🤔

[LittleMe Jewell]

20 minutes ago, PunkYeenLilith said:

tried to also change dns server but still loading get stuck at "requestion region capabilities" so running out of ideas about how to fix this if not contact linden lab directly

You'll need to contact YOUR ISP, not Linden Lab.  

Since you are able to log in via VPN, the issue is not on Linden Lab side.  It is somewhere within the route that your ISP is providing to the server.

[Silent Mistwalker]

25 minutes ago, PunkYeenLilith said:

tried to also change dns server but still loading get stuck at "requestion region capabilities" so running out of ideas about how to fix this if not contact linden lab directly

 

Even if you are not using Firestorm their troubleshooting guide will help.

fs_login_issues [Phoenix Firestorm Project - Wiki] (firestormviewer.org)

The section you want is this one: 'Unable to Connect to Simulator' or 'Despite Our Best Attempts...' or other connection messages

[Nalates Urriah]

If you are into figuring out where the problem is, read Troubleshoot Your #SL Connection. (2011)

Remember. There is a war going on. For the USA and other western countries helping Ukraine there is the likelihood of Russian cyber attacks. Connecting to the SL servers is likely to be the least of our problems.

 

 

[bigmoe Whitfield]

7 hours ago, Nalates Urriah said:

If you are into figuring out where the problem is, read Troubleshoot Your #SL Connection. (2011)

Remember. There is a war going on. For the USA and other western countries helping Ukraine there is the likelihood of Russian cyber attacks. Connecting to the SL servers is likely to be the least of our problems.

 

 

gigatrans a massive backbone running through the area that provides transport to more than that region is also under heavy bottle necks and if any routes take that way too, it would affect the OP too.

[Alwin Alcott]

10 hours ago, PunkYeenLilith said:

yeah little update i used a vpn from netherlands and second life logged me in , i guess this issue is totally on linden lab

stop using a vpn .. and a vpn from NL while you are in It ... well they still know where you are, and what you do, don't worry about that, big brother never has been so busy checking internet as last months.