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Huh?! Cannot login because I have a premium membership?

MBeatrix

By MBeatrix,
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MBeatrix

MBeatrix

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Posted (edited)
4 minutes ago, daltonprock said:

Maintenance happens unfortunately, you'll be able to login very soon I'm sure. 

I know there is a bake service maintenance but this doesn't seem to be the same thing.

[EDIT] ... and like magic, I just logged in. 😄

Edited by MBeatrix
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Claireschen Hesten

Claireschen Hesten

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Posted (edited)

Premium has nothing to do with it i'm getting that weird login failed message on non premium accounts too never seen it before and nothing relevant to it at time of posting on the grid status

Edit: just seen premium maintenance may effect logins

Edited by Claireschen Hesten
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Miller Thor

Miller Thor

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Feb 11, 2021
Completed - The scheduled maintenance has been completed.
Feb 11, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:01 PST
Scheduled - We will be undergoing maintenance for premium services at 9 AM PST on Thursday, February 11th. During this time, residents may be temporarily unable to log in. Please follow this blog for updates.
Feb 10, 09:25 PST
 
The Bake Deploy maintenance is on Thursday, February 18th at 6AM PST
Edited by Miller Thor
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Aishagain

Aishagain

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Just a "Heads Up" on this Maintenance debacle.  The Login Servers have been having fits this UK evening as, I suspect, some glitch with the internal search function, since even after getting in via a safe hub both my partner and I did not show as online to one another until just before 8pm GMT.

"Location not available" despite the region being up as normal is probably as a result of the login servers not knowing where my "last location" actually WAS, due to whatever was being done to search.

Add to that that my Premium Account status has evaporated after today's Premium Services maintenance, you'll forgive me if I am a little "ticked off" with LL!

I will, however, give a shout out to TJ Linden, who as ever was VERY helpful at LL support!  The Lindens are, it seems, under the cosh by their new masters, but they still try to be helpful!

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Aishagain

Aishagain

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@Rowan AmoreI can only assume you refer to what I posted towards the top of this thread.  When the Bake Service Maintenance was first posted on the GSP yesterday, it was slated for Thursday 11th. ie today.  Sensibly, it was altered quite quickly to the following Thursday.  In light of today's Premium Benefits farago, it is just as well they did that.

I was not the only Premium account that found my status became "unknown" after the work had been done, indeed I did not register as online to any of my friends...fortunately it was sorted out relatively quickly and is now back as it should be.  I hope the others affected are also restored.

Edited by Aishagain
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