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Black screen on startup?


LeeleeMonroe
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This might not be possible for you to do, but if it is, there might be something in the provided info that might give a clue as to what your problem might be with your PC. 

When you start either Firestorm or Kokua (which I use on a desktop without any issues) do the viewer menu headings display at the top of the screen?  and if they do are you able to go to Help -> About Firestorm (or Help -> About Kokua)?  and does the "About" window pop-up displaying your system info?  If it does, copying the contents of the "info" page and pasting it here would be helpful.

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No, sadly it doesn't Moira. It is a complete black screen apart from the boxes in which you use to type password and username...for firestorm i see the far left orange rectangle box(for username..filled in with black just the orange outline) and if i move the cursor to the right the other orange outlined boxes appear, but i can't type anything at all!

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2 minutes ago, LeeleeMonroe said:

No, sl viewer is fine on pc Molly. and FS works on laptop just not this pc :(

other than clean install which Lindal already mentioned I can't immediately think of anything for why LL viewer runs ok and Firestorm doesn't.  Might have to log in on your laptop and ask in the inworld Firestorm Support group

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