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Issues with Windows 10 Home and Second Life

Nocturnal Amethyst

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Rolig Loon

Rolig Loon

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Posted

It's probably a driver issue.  Your computer may be new, but its drivers were loaded before it was put on a shelf in the warehouse, months ago, so they probably need to be reinstalled.  That's always my first move with a new machine anyway.  Go directly to the NVidia or ATI/AMD site to download and install the current ones.  For other possible Win 10 issues, take a look at http://wiki.phoenixviewer.com/win10

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Chic Aeon

Chic Aeon

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I have Win10 Pro so cannot speak to the home version.  But did you do all the Windows updates too. Is it just one viewer or did you try another viewer also?   I can't remember seeing any posts on this but checking the forum archives is always a good plan. 

A couple minutes later:  My search didn't turn up anything.  I found a few posts through Google but they didn't seem to relevant to your issues.  So no hints there. Sorry. 

There are apparently MANY versions of your computer so pasting in the specs might help those super techie folks with some answers. Not all "gaming" computers are equal of course :D.

Good luck. 

 

Edited by Chic Aeon
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Rolig Loon

Rolig Loon

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1 hour ago, Neoserenity Mistwood said:

I've also noticed that the ping is over 600. Could that have anything to do with it?

Ummm... yeah.  If your ping time is that high, you will have a hard time connecting.  SL depends on having good synchronization between your computer and the Linden Lab servers.  If your ping time is more than about 200 msec, you'll start to experience lag.  When it's as high as yours, you will probably disconnect a lot -- if you ever log on in the first place.  Long ping times are usually associated with being far away from the servers.  SL residents in Japan and Australia complain about theirs often.  You could also have a huge ping time if you were using a satellite Internet connection or if your signal is being routed through some very slow nodes in the Internet.  There's not much you can usually do about ping time, unfortunately, other than move to North America or get off of your satellite connection.  You might contact your ISP, though.

Edited by Rolig Loon
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Nocturnal Amethyst

Nocturnal Amethyst

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I am in North America. Georgia to be specific. I didn't have this problem with my other computer, so it can't be my internet. 

 

I just did a clean install. It now says my ping is normal, but it still won't let me move around and it still keeps crashing.

Edited by Neoserenity Mistwood
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Nocturnal Amethyst

Nocturnal Amethyst

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3 hours ago, Chic Aeon said:

I have Win10 Pro so cannot speak to the home version.  But did you do all the Windows updates too. Is it just one viewer or did you try another viewer also?   I can't remember seeing any posts on this but checking the forum archives is always a good plan. 

A couple minutes later:  My search didn't turn up anything.  I found a few posts through Google but they didn't seem to relevant to your issues.  So no hints there. Sorry. 

There are apparently MANY versions of your computer so pasting in the specs might help those super techie folks with some answers. Not all "gaming" computers are equal of course :D.

Good luck. 

 

Well as I said, it's a brand new Alienware 15. 

The specs are as follows:

OS Name: Microsoft Windows 10 Home

Version: 10.0.15063 Build 15063

Other OS Description: Not Available

OS Manufacturer: Microsoft Corporation

System Name: DESKTOP-I3GGNDE

System Manufacturer: Alienware

System Model: Alienware 15 R3

System Type: x64-based PC

System SKU: 0774

Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHZ, 2501 Mhz, 4 Cores(s), 4 Logical Processor(s)

BIOS Version/Date: Alienware 1.0.8, 2/24/2017

SMBIOS Version: 3.0

Embedded Controller Version: 255.255

BIOS Mode: UEFI

BaseBoard Manufacturer: Alienware

Baseboard Model: Not Available

Baseboard Name: Base Board

Platform Role: Mobile

Secure Boot State: On

PCR7 Configuration: Elevation Required to View

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume1

Locale: United States

Hardware Abstraction Layer: Version = "10.0.15063.0"

User Name: DESKTOP-I3GGNDE\WynnF

Time Zone: Eastern Daylight Time

Installed Physical Memory (RAM): 8.00 GB

Total Physical Memory: 7.88 GB

Available Physical Memory: 2.49 GB

Total Virtual Memory: 12.4 GB

Available Virtual Memory: 4.36 GB

Page File Space: 4.50 GB

Page File: C:\pagefile.sys

Device Encryption Support: Elevation Required to View

Hyper-V VM Monitor Mode Extensions: Yes

Hyper-V - Second Level Address Translation Extensions: Yes

Hyper-V - Virtualization Enabled in Firmware - Yes

Hyper-V - Data Execution Protection - Yes

 

And if that isn't enough to go off of, it's the first one listed. http://www.dell.com/en-us/shop/productdetails/alienware-15-laptop?~ck=mn

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Rolig Loon

Rolig Loon

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20 minutes ago, Neoserenity Mistwood said:

I just did a clean install. It now says my ping is normal

Whew.  That's good, anyway.  So the ping time was a bogus statistic.

Next question .... Are you crashing or disconnecting?  That is, do you suddenly find yourself out of SL with no warning at all, or do you get an error message from SL before you are dumped out?  That's an important distinction.  It can tell you whether the problem is in your computer or Internet connection, on the one hand, or in your in-world environment (including settings in your viewer).  Without more information, it would be hard for anyone here to do more than guess what to try next, but you can get some suggestions by reading http://wiki.phoenixviewer.com/fs_run_crash  .  One of the common reasons for being disconnected, as described on that page, is an unreliable connection to a DNS server, so pay attention to that possibility and to the possibility that your modem or router may simply need rebooting.  If you are actually crashing,  review some of the suggestions for optimizing your settings in Preferences.

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Alwin Alcott

Alwin Alcott

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12 minutes ago, Neoserenity Mistwood said:

 I placed all of my specs above, so if any of that's helpful... at all.

with specs we mostly mean the copy/paste of the systeminfo from the help menu ... in yours is a lot of stuff that's not helpfull :)  while i miss the important graphics (if i'm not overlooking it..)

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Rolig Loon

Rolig Loon

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Thank you for that information.  That looks like a good entry-level gaming laptop.  The GTX 1050Ti is quite adequate for SL and should perform well even at high graphics settings.

One of the things to watch out for with any laptop is overheating, especially when you are running a program like SL that puts heavy power demands on the graphics card.  Try not running other programs of any size at the same time, and be sure that your laptop is adequately ventilated.  You can get a good stand with a fan in it from Best Buy (or even Wal-Mart) for about $25.  It's a smart investment.  I don't normally use my own laptop for SL, but when I do the temperature rises about 20 degrees C, even with a good fan under it.  You should monitor your machine's temperature to see what it does -- Google for a free program -- to be sure that it doesn't get much above 80 C for long periods of time.  If it does, the machine will probably dump you out of SL automatically to cool itself off anyway, but you don't want to push it too hard.

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Chic Aeon

Chic Aeon

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16 minutes ago, Neoserenity Mistwood said:

The temperature is fine, the ping is fine, but for some reason it keeps logging me out. I don't know what else to do or try.

This is going to sound super simplistic (and the reason I asked for the specs was that when I went to the website it said there were models from $1100 to $2200 so that is a pretty big range of computers all called the same thing). Anyway, do you have it set in the viewer so that it will NOT log you out?  I know that sounds odd, but there is a setting that if you aren't really doing something it will log you out. Most of us that I know turned that off LONG ago (it was from WAAAAAY back when), but if you did a clean install you might have lost that setting.

Not sure what viewer you are using or maybe I just missed that. 

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Nocturnal Amethyst

Nocturnal Amethyst

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I have the first one, the cheapest one listed. Also I didn't really think about trying that. I'm not sure what good it will do since it logs me out after only a few minutes or seconds, depending on how generous it's feeling. But at this point I'll try almost anything.

 

I went to the preferences and that option's already checked.

 

I know this may be a long shot, but does this help?

2017-06-30T22:16:25Z INFO: newview/llappviewerwin32.cpp(575) : LLAppViewerWin32::init: Turning off Windows error reporting.
2017-06-30T22:16:25Z INFO: newview/llappviewerwin32.cpp(486) : LLAppViewerWin32::disableWinErrorReporting: WerAddExcludedApplication() succeeded for FirestormOS-Releasex64.exe
2017-06-30T22:16:25Z INFO: #CrashReport newview/llappviewerwin32.cpp(789) : LLAppViewerWin32::initCrashReporting: Creating crash reporter process C:\Program Files\FirestormOS-Releasex64\win_crash_logger.exe with params: "C:\Program Files\FirestormOS-Releasex64\win_crash_logger.exe" -dumpdir "C:\Users\WynnF\AppData\Roaming\Firestorm_x64\logs\dump-59c02f15-42ca-06dc-77a1-eed52e91320d" -procname "FirestormOS-Releasex64.exe" -pid 13664
2017-06-30T22:16:25Z WARNING: llcommon/llapp.cpp(359) : LLApp::setupErrorHandling: adding breakpad exception handler
2017-06-30T22:16:25Z WARNING: #CRASHREPORT llcommon/llapp.cpp(404) : LLApp::setupErrorHandling: Unable to attach to Out of Process exception handler.  30 retries remaining.
2017-06-30T22:16:25Z WARNING: #CRASHREPORT llcommon/llapp.cpp(404) : LLApp::setupErrorHandling: Unable to attach to Out of Process exception handler.  29 retries remaining.
2017-06-30T22:16:25Z INFO: #CRASHREPORT llcommon/llapp.cpp(399) : LLApp::setupErrorHandling: Successfully attached to Out of Process exception handler.
2017-06-30T22:16:25Z INFO: llcommon/llapp.cpp(491) : LLApp::startErrorThread: Starting error thread
2017-06-30T22:16:25Z INFO: llcommon/llerrorthread.cpp(109) : LLErrorThread::run: thread_error - Waiting for an error
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings.xml
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2769) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\app_settings\settings_install.xml - No settings found.
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group PerAccount - from location Default
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_per_account.xml
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location Default
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_crash_behavior.xml
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location Default
2017-06-30T22:16:25Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\ignorable_dialogs.xml
2017-06-30T22:16:25Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\fsdata_defaults.xml to load.
2017-06-30T22:16:26Z INFO: #AppInit newview/llappviewerwin32.cpp(735) : LLAppViewerWin32::initParseCommandLine: Language: en
2017-06-30T22:16:26Z INFO: #AppInit newview/llappviewerwin32.cpp(736) : LLAppViewerWin32::initParseCommandLine: Location: US
2017-06-30T22:16:26Z INFO: #AppInit newview/llappviewerwin32.cpp(737) : LLAppViewerWin32::initParseCommandLine: Variant: ISO_8859-1
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Session
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files\FirestormOS-Releasex64\app_settings\settings_firestorm.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group PerAccount - from location UserSession
2017-06-30T22:16:26Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Program Files\FirestormOS-Releasex64\app_settings\account_settings_firestorm.xml to load.
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2769) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\app_settings\account_settings_firestorm.xml - No settings found.
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings_crash_behavior.xml
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location User
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2755) : LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\ignorable_dialogs.xml
2017-06-30T22:16:26Z INFO: newview/llappviewer.cpp(3102) : LLAppViewer::initConfiguration: Setting Global.InstallLanguage to en
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Skinning - from location CurrentSkin
2017-06-30T22:16:26Z WARNING: #Settings newview/llappviewer.cpp(2726) : LLAppViewer::loadSettingsFromDirectory: No matching settings group for name Skinning
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2720) : LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location CurrentSkin
2017-06-30T22:16:26Z WARNING: #Settings llxml/llcontrol.cpp(965) : LLControlGroup::loadFromFile: Cannot find file C:\Program Files\FirestormOS-Releasex64\skins\firestorm\settings.xml to load.
2017-06-30T22:16:26Z INFO: #Settings newview/llappviewer.cpp(2769) : LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files\FirestormOS-Releasex64\skins\firestorm\settings.xml - No settings found.
2017-06-30T22:16:26Z INFO: #InitInfo newview/llappviewer.cpp(984) : LLAppViewer::init: Configuration initialized.
2017-06-30T22:16:26Z INFO: #Init newview/llappcorehttp.cpp(394) : LLAppCoreHttp::refreshSettings: HTTP Pipelining enabled!
2017-06-30T22:16:26Z INFO: #Init newview/llappcorehttp.cpp(517) : LLAppCoreHttp::refreshSettings: Application settings overriding default mesh fetch concurrency.  New value:  16
2017-06-30T22:16:26Z INFO: #InitInfo newview/llappviewer.cpp(1020) : LLAppViewer::init: LLCore::Http initialized.
2017-06-30T22:16:26Z INFO: #AppInit newview/llmachineid.cpp(208) : LLMachineID::init:  Serial Number : 00000257438A8CC8
2017-06-30T22:16:26Z INFO: #InitInfo newview/llappviewer.cpp(1040) : LLAppViewer::init: Threads initialized.
2017-06-30T22:16:26Z INFO: #InitInfo newview/llappviewer.cpp(1058) : LLAppViewer::init: UI initialized.
2017-06-30T22:16:26Z INFO: llui/llnotifications.cpp(1531) : LLNotifications::loadTemplates: Reading notifications template
2017-06-30T22:16:27Z INFO: llui/llnotifications.cpp(1602) : LLNotifications::loadTemplates: ...done
2017-06-30T22:16:27Z INFO: #InitInfo newview/llappviewer.cpp(1073) : LLAppViewer::init: Notifications initialized.
2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4377) : LLAppViewer::writeSystemInfo: Application: Firestorm
2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4378) : LLAppViewer::writeSystemInfo: Version: Firestorm-Releasex64 5.0.7.52912
2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4385) : LLAppViewer::writeSystemInfo: Local time: 2017-06-30T18:16:27 Eastern Daylight Time
2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4388) : LLAppViewer::writeSystemInfo: CPU info:


// CPU General Information
//////////////////////////
Processor Name:   Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
Frequency:        2495.98 MHz
Vendor:           GenuineIntel
Family:           Intel Pentium Pro/2/3, Core (i6)
Extended family:  i0
Model:            i14
Extended model:   i9
Type:             i0
Brand ID:         i0

// CPU Configuration
//////////////////////////
APIC Physical ID = i2
CLFLUSH cache line size = i64
Cache Line Size = i64
Cache Size = i256
L2 Associativity = i6
Max Supported CPUID level = i22
Max Supported Ext. CPUID level = i0

// CPU Extensions
//////////////////////////
  APIC On Chip
  CFLUSH Extension
  CMPXCHG8B Instruction
  CPL Qualified Debug Store
  Conditional Move/Compare Instruction
  Debug Store
  Debugging Extensions
  FXSAVE/FXRSTOR
  Hyper-threading Technology
  MMX Technology
  MONITOR/MWAIT
  Machine Check Architecture
  Machine Check Exception
  Memory Type Range Registers
  PTE Global Bit
  Page Attribute Table
  Page Size Extension
  Page Size Extensions
  Pend. Brk. EN.
  Physical Address Extensions
  RDMSR and WRMSR Support
  SSE Extensions
  SSE2 Extensions
  SSE3 New Instructions
  SYSENTER and SYSEXIT
  Self Snoop
  Thermal Monitor
  Thermal Monitor 2
  Thermal Monitor and Clock Ctrl
  Time Stamp Counter
  Virtual-8086 Mode Enhancement
  x87 FPU On Chip
->mHasSSE:     1
->mHasSSE2:    1
->mHasAltivec: 0
->mCPUMHz:     2495.98
->mCPUString:  Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (2495.98 MHz)

2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4389) : LLAppViewer::writeSystemInfo: Memory info:
2017-06-30T22:16:27Z <mem>             Avail Physical KB:      3025296
2017-06-30T22:16:27Z <mem>              Avail Virtual KB:      -144568
2017-06-30T22:16:27Z <mem>                 Avail page KB:      5509120
2017-06-30T22:16:27Z <mem>                CommitLimit KB:     12977400
2017-06-30T22:16:27Z <mem>                 CommitPeak KB:      9770180
2017-06-30T22:16:27Z <mem>                CommitTotal KB:      7468280
2017-06-30T22:16:27Z <mem>                   HandleCount:        88323
2017-06-30T22:16:27Z <mem>             KernelNonpaged KB:       462868
2017-06-30T22:16:27Z <mem>                KernelPaged KB:       386032
2017-06-30T22:16:27Z <mem>                KernelTotal KB:       848900
2017-06-30T22:16:27Z <mem>              Page Fault Count:         2872
2017-06-30T22:16:27Z <mem>                   PageSize KB:            4
2017-06-30T22:16:27Z <mem>              PagefileUsage KB:         8400
2017-06-30T22:16:27Z <mem>          PeakPagefileUsage KB:         8400
2017-06-30T22:16:27Z <mem>         PeakWorkingSetSize KB:        10912
2017-06-30T22:16:27Z <mem>            Percent Memory use:            0
2017-06-30T22:16:27Z <mem>              PhysicalAvail KB:      3025292
2017-06-30T22:16:27Z <mem>              PhysicalTotal KB:      8258808
2017-06-30T22:16:27Z <mem>               PrivateUsage KB:         8400
2017-06-30T22:16:27Z <mem>                  ProcessCount:          227
2017-06-30T22:16:27Z <mem>     QuotaNonPagedPoolUsage KB:           11
2017-06-30T22:16:27Z <mem>        QuotaPagedPoolUsage KB:          272
2017-06-30T22:16:27Z <mem> QuotaPeakNonPagedPoolUsage KB:           11
2017-06-30T22:16:27Z <mem>     QutaPeakPagedPoolUsage KB:          272
2017-06-30T22:16:27Z <mem>                SystemCache KB:      1746812
2017-06-30T22:16:27Z <mem>                   ThreadCount:         2673
2017-06-30T22:16:27Z <mem>             Total Physical KB:      8258808
2017-06-30T22:16:27Z <mem>              Total Virtual KB:         -128
2017-06-30T22:16:27Z <mem>                 Total page KB:     12977400
2017-06-30T22:16:27Z <mem>             WorkingSetSize KB:        10912
2017-06-30T22:16:27Z <mem>                     timestamp: 2017-06-30T22:16:25Z

2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4390) : LLAppViewer::writeSystemInfo: OS: Microsoft Windows 10 64-bit
2017-06-30T22:16:27Z INFO: #SystemInfo newview/llappviewer.cpp(4391) : LLAppViewer::writeSystemInfo: OS info: Microsoft Windows 10 64-bit (Build 15063)
2017-06-30T22:16:27Z INFO: newview/llappviewer.cpp(3863) : LLAppViewer::writeDebugInfo: Opening debug file C:\Users\WynnF\AppData\Roaming\Firestorm_x64\logs\dump-59c02f15-42ca-06dc-77a1-eed52e91320d\\static_debug_info.log
2017-06-30T22:16:27Z INFO: #UpdaterService newview/llappviewer.cpp(3666) : LLAppViewer::initUpdater: Test build: overriding willing_to_test by sending testno
2017-06-30T22:16:27Z INFO: #AppInit newview/llhasheduniqueid.cpp(45) : llHashedUniqueID: ONCE: System ID 1c8b54a2f8015787a127004e5cfda1c7
2017-06-30T22:16:27Z INFO: #InitInfo newview/llappviewer.cpp(1095) : LLAppViewer::init: J2C Engine is: KDU v7.9.1
2017-06-30T22:16:27Z INFO: #InitInfo newview/llappviewer.cpp(1096) : LLAppViewer::init: libcurl version is: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
2017-06-30T22:16:27Z INFO: #InitInfo newview/llappviewer.cpp(1128) : LLAppViewer::init: UI initialization is done.
2017-06-30T22:16:42Z INFO: #AppInit llwindow/lldxhardware.cpp(549) : LLDXHardware::getInfo: VRAM Detected via DirectX: 6032 DX9 string: 6032 MB
2017-06-30T22:16:42Z INFO: #AppInit newview/llappviewerwin32.cpp(716) : LLAppViewerWin32::initHardwareTest: Detected VRAM: 6032
2017-06-30T22:16:42Z INFO: #InitInfo newview/llappviewer.cpp(1178) : LLAppViewer::init: Hardware test initialization done.
2017-06-30T22:16:42Z INFO: #AppInit,#Directories llvfs/lldir.cpp(1186) : LLDir::setSoundCacheDir: Setting sound cache directory: C:\Users\WynnF\AppData\Local\FirestormOS_x64
2017-06-30T22:16:42Z INFO: #TextureCache newview/lltexturecache.cpp(1010) : LLTextureCache::initCache: Headers: 1048576 Textures size: 8360 MB
2017-06-30T22:16:42Z INFO: newview/lltexturecache.cpp(1654) : LLTextureCache::purgeTextures: TEXTURE CACHE: Purging.
2017-06-30T22:16:42Z INFO: #TextureCache newview/lltexturecache.cpp(1746) : LLTextureCache::purgeTextures: TEXTURE CACHE: PURGED: 0 ENTRIES: 661 CACHE SIZE: 43 MB
2017-06-30T22:16:42Z INFO: #AppCache newview/llappviewer.cpp(5266) : LLAppViewer::initCache: VFS CACHE SIZE: 1024 MB
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(251) : LLVFS::LLVFS: Attempting to open VFS index file C:\Users\WynnF\AppData\Local\FirestormOS_x64\index.db2.x.1
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(252) : LLVFS::LLVFS: Attempting to open VFS data file C:\Users\WynnF\AppData\Local\FirestormOS_x64\data.db2.x.1
2017-06-30T22:16:42Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\WynnF\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-30T22:16:42Z WARNING: #LLFile llcommon/llfile.cpp(127) : warnif: Couldn't remove 'C:\Users\WynnF\AppData\Local\FirestormOS_x64\index.db2.x.1' (errno 2): No such file or directory
2017-06-30T22:16:42Z INFO: llvfs/llvfs.cpp(676) : LLVFS::presizeDataFile: Pre-sized VFS data file to 1073741824 bytes
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(575) : LLVFS::LLVFS: Using VFS index file C:\Users\WynnF\AppData\Local\FirestormOS_x64\index.db2.x.1
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(576) : LLVFS::LLVFS: Using VFS data file C:\Users\WynnF\AppData\Local\FirestormOS_x64\data.db2.x.1
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(251) : LLVFS::LLVFS: Attempting to open VFS index file C:\Program Files\FirestormOS-Releasex64\app_settings\static_index.db2
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(252) : LLVFS::LLVFS: Attempting to open VFS data file C:\Program Files\FirestormOS-Releasex64\app_settings\static_data.db2
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(575) : LLVFS::LLVFS: Using VFS index file C:\Program Files\FirestormOS-Releasex64\app_settings\static_index.db2
2017-06-30T22:16:42Z INFO: #VFS llvfs/llvfs.cpp(576) : LLVFS::LLVFS: Using VFS data file C:\Program Files\FirestormOS-Releasex64\app_settings\static_data.db2
2017-06-30T22:16:42Z INFO: #InitInfo newview/llappviewer.cpp(1199) : LLAppViewer::init: Cache initialization is done.
2017-06-30T22:16:42Z INFO: #AppInit newview/llappviewer.cpp(3720) : LLAppViewer::initWindow: Initializing window...
2017-06-30T22:16:42Z INFO: #Window llwindow/llwindowwin32.cpp(1103) : LLWindowWin32::switchContext: window is created.
2017-06-30T22:16:42Z INFO: #Window llwindow/llwindowwin32.cpp(1136) : LLWindowWin32::switchContext: Device context retrieved.
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1146) : LLWindowWin32::switchContext: Pixel format chosen.
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1159) : LLWindowWin32::switchContext: --- begin pixel format dump ---
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1160) : LLWindowWin32::switchContext: pixel_format is 12
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1161) : LLWindowWin32::switchContext: pfd.nSize:            40
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1162) : LLWindowWin32::switchContext: pfd.nVersion:         1
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1163) : LLWindowWin32::switchContext: pfd.dwFlags:          0x8225
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1164) : LLWindowWin32::switchContext: pfd.iPixelType:       0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1165) : LLWindowWin32::switchContext: pfd.cColorBits:       32
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1166) : LLWindowWin32::switchContext: pfd.cRedBits:         8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1167) : LLWindowWin32::switchContext: pfd.cRedShift:        16
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1168) : LLWindowWin32::switchContext: pfd.cGreenBits:       8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1169) : LLWindowWin32::switchContext: pfd.cGreenShift:      8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1170) : LLWindowWin32::switchContext: pfd.cBlueBits:        8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1171) : LLWindowWin32::switchContext: pfd.cBlueShift:       0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1172) : LLWindowWin32::switchContext: pfd.cAlphaBits:       8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1173) : LLWindowWin32::switchContext: pfd.cAlphaShift:      24
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1174) : LLWindowWin32::switchContext: pfd.cAccumBits:       64
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1175) : LLWindowWin32::switchContext: pfd.cAccumRedBits:    16
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1176) : LLWindowWin32::switchContext: pfd.cAccumGreenBits:  16
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1177) : LLWindowWin32::switchContext: pfd.cAccumBlueBits:   16
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1178) : LLWindowWin32::switchContext: pfd.cAccumAlphaBits:  16
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1179) : LLWindowWin32::switchContext: pfd.cDepthBits:       24
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1180) : LLWindowWin32::switchContext: pfd.cStencilBits:     8
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1181) : LLWindowWin32::switchContext: pfd.cAuxBuffers:      4
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1182) : LLWindowWin32::switchContext: pfd.iLayerType:       0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1183) : LLWindowWin32::switchContext: pfd.bReserved:        0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1184) : LLWindowWin32::switchContext: pfd.dwLayerMask:      0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1185) : LLWindowWin32::switchContext: pfd.dwVisibleMask:    0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1186) : LLWindowWin32::switchContext: pfd.dwDamageMask:     0
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1187) : LLWindowWin32::switchContext: --- end pixel format dump ---
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1230) : LLWindowWin32::switchContext: Drawing context is created.
2017-06-30T22:16:43Z WARNING: #RenderInit llrender/llgl.cpp(514) : LLGLManager::initWGL: No ARB WGL render texture extensions
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1368) : LLWindowWin32::switchContext: pixel formats done.
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1418) : LLWindowWin32::switchContext: recreate window done.
2017-06-30T22:16:43Z INFO: #Window llwindow/llwindowwin32.cpp(1472) : LLWindowWin32::switchContext: GL buffer: Color Bits 32 Alpha Bits 8 Depth Bits 24
2017-06-30T22:16:43Z INFO: llwindow/llwindowwin32.cpp(1527) : LLWindowWin32::switchContext: Created OpenGL 4.2 compatibility context.
2017-06-30T22:16:43Z INFO: llrender/llgl.cpp(1225) : LLGLManager::initExtensions: initExtensions() FramebufferObject-related procs...
2017-06-30T22:16:43Z INFO: llrender/llgl.cpp(1294) : LLGLManager::initExtensions: initExtensions() OcclusionQuery-related procs...
2017-06-30T22:16:43Z INFO: llrender/llgl.cpp(1306) : LLGLManager::initExtensions: initExtensions() TimerQuery-related procs...
2017-06-30T22:16:43Z INFO: llrender/llgl.cpp(1313) : LLGLManager::initExtensions: initExtensions() PointParameters-related procs...
2017-06-30T22:16:43Z INFO: llrender/llgl.cpp(1362) : LLGLManager::initExtensions: initExtensions() VertexShader-related procs...
2017-06-30T22:16:43Z INFO: #RenderInit llrender/llgl.cpp(705) : LLGLManager::initGL: VRAM detected via nVidia MemInfo OpenGL extension: 2048 MB
2017-06-30T22:16:43Z INFO: #RenderInit newview/llfeaturemanager.cpp(315) : LLFeatureManager::parseFeatureTable: Attempting to parse feature table from C:\Program Files\FirestormOS-Releasex64\featuretable.txt
2017-06-30T22:16:44Z INFO: newview/llglsandbox.cpp(1182) : gpu_benchmark: Memory bandwidth is 63.562GB/sec according to CPU timers
2017-06-30T22:16:44Z INFO: newview/llglsandbox.cpp(1200) : gpu_benchmark: Memory bandwidth is 292.869GB/sec according to ARB_timer_query
2017-06-30T22:16:44Z INFO: #RenderInit newview/llfeaturemanager.cpp(716) : LLFeatureManager::applyBaseMasks: Setting GPU Class to Class5
2017-06-30T22:16:44Z INFO: #RenderInit newview/llfeaturemanager.cpp(262) : LLFeatureManager::maskFeatures: Applying GPU Feature list: Class5
2017-06-30T22:16:44Z INFO: #RenderInit newview/llfeaturemanager.cpp(262) : LLFeatureManager::maskFeatures: Applying GPU Feature list: MapBufferRange
2017-06-30T22:16:44Z INFO: #RenderInit newview/llfeaturemanager.cpp(262) : LLFeatureManager::maskFeatures: Applying GPU Feature list: VRAMGT512
2017-06-30T22:16:44Z INFO: #RenderInit newview/llviewerwindow.cpp(1907) : LLViewerWindow::LLViewerWindow: LLVertexBuffer initialization done.
2017-06-30T22:16:44Z INFO: #RenderInit newview/llviewerwindow.cpp(1923) : LLViewerWindow::LLViewerWindow: Missing feature GL_ARB_depth_clamp. Void water might disappear in rare cases.
2017-06-30T22:16:44Z INFO: newview/llviewerwindow.cpp(1940) : LLViewerWindow::LLViewerWindow: GLManager detected 2048 MB VRAM
2017-06-30T22:16:44Z INFO: newview/llviewerwindow.cpp(1950) : LLViewerWindow::LLViewerWindow: At least 2 GB video memory detected - increasing max video ram for textures to 1024 MB
2017-06-30T22:16:44Z INFO: newview/llviewertexturelist.cpp(1521) : LLViewerTextureList::updateMaxResidentTexMem: Total Video Memory set to: 1365MB MB
2017-06-30T22:16:44Z INFO: newview/llviewertexturelist.cpp(1523) : LLViewerTextureList::updateMaxResidentTexMem: Available Texture Memory set to: 1024MB MB
2017-06-30T22:16:44Z INFO: llrender/llrender.cpp(517) : LLTexUnit::setTextureFilteringOption: gGL.mMaxAnisotropy: 16
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(171) : LLStandardBumpmap::clear: Clearing standard bumpmaps.
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(107) : LLStandardBumpmap::addstandard: Adding standard bumpmaps.
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(171) : LLStandardBumpmap::clear: Clearing standard bumpmaps.
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(107) : LLStandardBumpmap::addstandard: Adding standard bumpmaps.
2017-06-30T22:16:44Z INFO: #AppInit newview/llappviewer.cpp(3752) : LLAppViewer::initWindow: gViewerwindow created.
2017-06-30T22:16:44Z INFO: #AppInit newview/llappviewer.cpp(3774) : LLAppViewer::initWindow: watchdog setting is done.
2017-06-30T22:16:44Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Medium style 0
2017-06-30T22:16:44Z INFO: #LLFontRegistry llrender/llfontregistry.cpp(494) : LLFontRegistry::createFont: ONCE: Couldn't load font gulim.ttc
2017-06-30T22:16:44Z INFO: #LLFontRegistry llrender/llfontregistry.cpp(494) : LLFontRegistry::createFont: ONCE: Couldn't load font simhei.ttf
2017-06-30T22:16:44Z INFO: #LLFontRegistry llrender/llfontregistry.cpp(494) : LLFontRegistry::createFont: ONCE: Couldn't load font ArialUni.ttf
2017-06-30T22:16:44Z INFO: #Settings llxml/llcontrol.cpp(947) : LLControlGroup::saveToFile: Saved to C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(944) : LLBumpImageList::clear: Clearing dynamic bumpmaps.
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(171) : LLStandardBumpmap::clear: Clearing standard bumpmaps.
2017-06-30T22:16:44Z INFO: newview/lldrawpoolbump.cpp(171) : LLStandardBumpmap::clear: Clearing standard bumpmaps.
2017-06-30T22:16:45Z INFO: #Settings llxml/llcontrol.cpp(947) : LLControlGroup::saveToFile: Saved to C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:45Z INFO: #Settings llxml/llcontrol.cpp(947) : LLControlGroup::saveToFile: Saved to C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:45Z INFO: newview/lldrawpoolbump.cpp(171) : LLStandardBumpmap::clear: Clearing standard bumpmaps.
2017-06-30T22:16:45Z INFO: newview/lldrawpoolbump.cpp(107) : LLStandardBumpmap::addstandard: Adding standard bumpmaps.
2017-06-30T22:16:45Z INFO: #AppInit newview/llappviewer.cpp(3810) : LLAppViewer::initWindow: gPipeline Initialized
2017-06-30T22:16:45Z INFO: #Settings llxml/llcontrol.cpp(947) : LLControlGroup::saveToFile: Saved to C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\settings.xml
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Large style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Small style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont Monospace size Monospace style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Huge style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Large style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(414) : LLFontRegistry::createFont: -- matching font exists: SansSerif size Large style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Small style 0
2017-06-30T22:16:45Z INFO: llrender/llfontregistry.cpp(391) : LLFontRegistry::createFont: createFont SansSerif size Small style 1
2017-06-30T22:16:45Z INFO: newview/llmediactrl.cpp(468) : LLMediaCtrl::onVisibilityChange: visibility changed to false
2017-06-30T22:16:45Z INFO: #AutoReplace newview/llautoreplace.cpp(170) : LLAutoReplace::loadFromSettings:  user settings file 'C:\Users\WynnF\AppData\Roaming\Firestorm_x64\user_settings\autoreplace.xml' not found
2017-06-30T22:16:45Z INFO: #AutoReplace newview/llautoreplace.cpp(186) : LLAutoReplace::loadFromSettings: settings loaded from 'C:\Program Files\FirestormOS-Releasex64\app_settings\autoreplace.xml'
2017-06-30T22:16:45Z INFO: #AppInit newview/llappviewer.cpp(3850) : LLAppViewer::initWindow: Window initialization done.
2017-06-30T22:16:45Z INFO: #InitInfo newview/llappviewer.cpp(1209) : LLAppViewer::init: Window is initialized.
2017-06-30T22:16:45Z INFO: #LLInitDestroyClass llcommon/llinitdestroyclass.cpp(27) : LLCallbackRegistry::fireCallbacks: calling class LLAgentWearables::initClass()
2017-06-30T22:16:45Z INFO: #LLInitDestroyClass llcommon/llinitdestroyclass.cpp(27) : LLCallbackRegistry::fireCallbacks: calling class LLHints::initClass()
2017-06-30T22:16:45Z INFO: #LLInitDestroyClass llcommon/llinitdestroyclass.cpp(27) : LLCallbackRegistry::fireCallbacks: calling class LLCallDialogManager::initClass()
2017-06-30T22:16:45Z INFO: #LLInitDestroyClass llcommon/llinitdestroyclass.cpp(27) : LLCallbackRegistry::fireCallbacks: calling class LLIMWellWindow::initClass()
2017-06-30T22:16:45Z INFO: #LLInitDestroyClass llcommon/llinitdestroyclass.cpp(27) : LLCallbackRegistry::fireCallbacks: calling class LLSpellChecker::initClass()
2017-06-30T22:16:45Z INFO: #RenderInit llrender/llgl.cpp(882) : LLGLManager::printGLInfoString: GL_VENDOR:     NVIDIA Corporation
2017-06-30T22:16:45Z INFO: #RenderInit llrender/llgl.cpp(883) : LLGLManager::printGLInfoString: GL_RENDERER:   GeForce GTX 1050 Ti/PCIe/SSE2
2017-06-30T22:16:45Z INFO: #RenderInit llrender/llgl.cpp(884) : LLGLManager::printGLInfoString: GL_VERSION:    4.5.0 NVIDIA 382.05
2017-06-30T22:16:45Z WARNING: newview/llviewerjoystick.cpp(224) : LLViewerJoystick::init: ndof_init_first FAILED
2017-06-30T22:16:45Z INFO: newview/llviewerjoystick.cpp(268) : LLViewerJoystick::init: ndof: mDriverState=0; mNdofDev=00000257653FF090; libinit=1
2017-06-30T22:16:45Z WARNING: newview/llsecapi.cpp(60) : initializeSecHandler: error:25078067:DSO support routines:WIN32_LOAD:could not load the shared library
2017-06-30T22:16:45Z WARNING: newview/llsecapi.cpp(60) : initializeSecHandler: error:25070067:DSO support routines:DSO_load:could not load the shared library
2017-06-30T22:16:45Z WARNING: newview/llsecapi.cpp(60) : initializeSecHandler: error:260B6084:engine routines:DYNAMIC_LOAD:dso not found
2017-06-30T22:16:45Z WARNING: newview/llsecapi.cpp(60) : initializeSecHandler: error:2606A074:engine routines:ENGINE_by_id:no such engine
2017-06-30T22:16:45Z INFO: newview/llsechandler_basic.cpp(1231) : LLSecAPIBasicHandler::init: app path C:\Program Files\FirestormOS-Releasex64\app_settings\CA.pem
2017-06-30T22:16:45Z INFO: #AppInit newview/llmachineid.cpp(255) : LLMachineID::getUniqueID: ONCE: UniqueID: 0xe0dbecdded87
2017-06-30T22:16:45Z INFO: #InitInfo newview/llappviewer.cpp(1405) : LLAppViewer::init: Viewer media initialized.

Edited by Neoserenity Mistwood
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Whirly Fizzle

Whirly Fizzle

Posted
Posted (edited)

The log is truncated & the viewer hasn't even got to the login screen yet.
Can you reproduce the crash & then before you relaunch the viewer, post the full contents of firestorm.log.
Even better would be if you could zip up the whole logs folder & upload it on dropbox/google drive or similar & give the link.
 

If the viewer is crashing, rather then disconnecting there's extra information in the logs folder that should show exactly where in the code the viewer is crashing.

Edit to add:  the log snippet you posted looks totally normal & doesn't hint at a problem.

Edited by Whirly Fizzle
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Whirly Fizzle

Whirly Fizzle

Posted
Posted

Thanks.  Unfortunately that log is from a session where you quit the viewer at the login screen, so it doesn't show the problem.

Can you reproduce the viewer crash & then before you relaunch the viewer, even to the login screen, zip up the whole logs folder & put the logs.zip up on dropbox.

Thanks!

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Rolig Loon

Rolig Loon

Posted
Posted

Try using a direct cable or DSL connection instead. Plenty of people have no trouble with wifi, but Linden Lab neither recommends not supports it.  There's too much chance of data loss or corruption, especially since some of the data stream is sent in UDP packets, which do not have error correction.

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Lindal Kidd

Lindal Kidd

Posted
Posted

I am no expert on reading crash dumps, but I see several lines in there that would indicate that Windows is having a hard time finding some key files for the viewer.  I would suggest doing a complete clean install of Firestorm.  Instructions here: http://wiki.phoenixviewer.com/fs_clean_install 

In addition, if a fresh installation doesn't solve the problem, download and try the Firestorm 32 bit viewer.  Use the one for "SL 32 bit Havok".

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